pool wasn't available, no free breakfast, said if we liked something we could buy it and it would

they kept our rooms cleaned, we had a long ten nights with them, i thought i had pay for breakfast as app said but it was all included with our stay

breakfast we would not have to pay for breakfast

no free breakfast included (you need to pay for it)

staff, cleanliness, breakfast and location.

breakfast was excellent

pool decor was great

the breakfast options were great, and the space for lounging and eating was awesome

hours for breakfast and pool

there was no bodywash; just the bars of soap. and the breakfast was mediocre.

the staff was amazing from the front desk all the way up to the bar they were all great

the breakfast wasn’t good. charged 12 dollars for me and 5 dollars a piece for 3 kids.

the pool probably had 30 kids in it, one of which came up to me with no pants on in the water

the pool area. it was dirty, screaming kids even at night, no restrictions on number of people.

kids running and screaming in hall

the room had a little kitchen set up

breakfast was amazing every morning, and the room was excellent. very clean.

we enjoyed having the kitchenette in our room

the room was very clean and we loved how it had a couch and a full kitchen

the kids were disappointed but i didn't feel comfortable letting g them get in that water

breakfast was great

the spa bath was a nice experience

breakfast was great and the breakfast lady was so sweet and kind

the bathroom and spa tub were not cleaned very well.

the breakfast was very good, my entire stay was great!

shower clean inside cabinets where the dishes are and nno roaches ud83eudeb3 on the kitchen counters

the breakfast was great

the kitchen was supplied with all items you need to cook or clean up

mostly the pool

was misinformed on the details of the in room kitchen

most everything especially room to park our camper over the weekend.

breakfast was great, & bonnie was very professional & could not have done more for her customers

breakfast could have been better

breakfast bags were a welcomed surprise.

is very friendly as well as breakfast staff and food is good

pool area-- couldn't control the whirlpool, too hot

the pool was very very warm and the hot tub was a plus

wife liked pool and hot tub

we were in the city already and were given an early check in

pool was the right side for families with young kids

no hottub. indoor pool was small and very loud. kids playing echoed.

location friendly staff great room, pool, restaurant bar .

very friendly staff, clean rooms, nice pool

construction - new bar and lobby enhancements in progress.

kids went to the front desk after being in the pool had their towels wrapped around them and were

very nice bar and restaurant options were very good, especially for breakfast.

bar was subpar they had a lot of different wines and about 10 different liquor choices and the

breakfast was awesome! gym was clean and spacious.

restaurant and bar on site.

it was clean , they had a nice little bar inside and patio

pool at hotel was convenient also, and i recommend using it when (no) kids are around (seriously)

clean, great breakfast

pool was very small

loved the indoor pool and they have a great breakfast

pool closed too early

plates of food left in the hallway from room service at checkin, 6pm and the morning after

they need to check the levels in the pool and add whatever chemicals that's lacking besides the chlorine

no free breakfast.

the beds were very comfortable and bathrooms clean. glad it had an indoor pool.

meeting space for our conference, close to restaurants, breakfast buffet was very

i will be coming back its amazing for a big family super spacious rooms and clean ,and the kitchen it's a big plus

very large, open living space for kitchen, sofa, beds.

great to have an indoor pool, but it was very small, could only fit 4-6 people at a time

i love that it had it's own bedroom and full kitchen

breakfast

breakfast was delicious

clean, well staffed and good breakfast

pool was cold breakfast wasn t great staff wasn t very friendly room had an odor when we

pool did not seem heated as was mentioned and found ants in our room but not a crazy amount.

breakfast was very good

thought i would be disappointed because when i called for early check in it was not available, however, i was very pleased as we did get to check in early

late check out

breakfast was very limited, not attended to and over to early

they gave me a complimentary late check out.

breakfast could be better

breakfast could've been a little more better

was very friendly, the place was spotless, the pool and hot tub were both up and running and the temperature was perfect, dining room area was

breakfast meats i like turkey bacon and smoke sausage

depressing hotel if travelling for work - gym has one treadmill which broke soon after i started using it - breakfasts not

very clean. no signs of any bugs. no foul smells. pool and hot tub were clean and clear

allowed late check out

friendly helpful staff, beautiful room, clean, nice fitness center, amazing cookies

the kids enjoyed the pool

i really wanted a shower and was super bummed the kids got the only 2 towels around soaked

we had anthony the bar tender on saturday night

loved the pool

just wish the bar was done

the indoor pool was a hit with the kids

there was a really nice staff person that gave our kids pennies to throw in the fountain

parking was close to room

took my grandkids here specifically to get away and use the pool

i walked upstairs and brought my own down, he was handing another gentleman pool towels from the laundry room

asked front desk for more towels and was given a bath mat and told he wasn’t there to do the laundry and there were no more towels

the hot tub and pool were very relaxing and fun

the front desk clerk that checked us in was very knowledgeable and told us the times the pool opened and closed, what time breakfast was, etc

at front desk who changed our rooms because the one we were given was discussing and next to the laundry

couldn't connect to the internet, it was hard to keep the kids busy without it

friendly the pool was closed kids were upsett however they opened pool after we agreed the tem was ok for

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

the pool was full of kids the whole time but is to expected because of the colder weather right now

after we got to our rooms, we went down to the vehicle and noticed the pool was open, with kids swimming, so a plus (so we thought) about 40 min later came down to meet rest of family and

comfortable and good breakfast

great pool too

staff, very accommodating, good morning breakfast

the pool was closed which was a bummer but it wasn't a deal breaker.

close to fitness center

third best thing is tv, fridge, microwave, pool and breakfast

more choices for breakfast.

breakfast was good

quiet, kind, helpful staff, good breakfast, laundry facilities!

probably time to come up with something for the continental breakfast.

no breakfast

was no breakfast as stated but was not a problem because there is plenty of restaurants near by

breakfast was great, bagel, with peanut butter, and cream cheese, plus a couple bananas

location and nice bagged breakfast.

the location was great not to far from king’s island and they gave us a different room due to a late check out and the room wasn’t ready yet and didnt fuss over it and they

the room was directly next to the laundry room

the pool area inside

cleanliness, socks on the floor near laundry. hole in the bathroom wall. doors to rooms dirty.

the pool wasn't on service

breakfast options

was perfect, very good soap , bed sheets were very soft , very goog location , staff very nice, breakfast was more than good , we used the gym and it was clean also , from now on this hotel will

laundry on sight only a dollar wash and a dollar to dry very friendly staff

kids were super disappointed

would have liked a protein of some sort at breakfast, i.e. yogurt or peanut butter.

friendly staff. close to stores. and pool was great

staff was very friendly, breakfast was provided and had a great selection, the room was clean and the bed comfortable

breakfast was good. lots of orange juice coffee eggs, bacon.

“pool towels” that were just a bit bigger than a dish towel

great breakfast

the breakfast was very tasty and the verity was very good

customer service was the best i have encountered. they set the bar with their customer service.

no gym available, internet down and business center closed

was clean, gym was closed due to covid

1. they wanted to charge 25.00 for early check in 2.

we played some golf nearby before heading to downtown cincinnati, so that is part of the reason we decided this

quiet, clean, spacious, great room set up, great breakfast and plenty of room in the lobby

great size rooms, very clean, staff was amazing, beds were so comfortable and breakfast was amazing

the complimentary breakfast is great

breakfast was very nice. great option!

i loved the gym

pool was a little cold for me but the grandbaby loved it

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

laundry facilities available with one washer and dryer

awesome staff. nice breakfast. the pool was great.

the breakfast wasn't as good as it usually is.

the breakfast can be improved. no activities late night hotel bar

fact that you need your room key to use ev chargers

staff were wonderful. beds comfy. nice selection for breakfast. rooms not too far from elevator.

indoor elevator. bed was comfortable. nice grab & go breakfast.

did not get to eat the breakfast

room was spacious, hotel was clean with a nice fitness room and pool opened until 10 p

gym was decent.

bed was super comfy, room was super clean and i loved the indoor salt water pool

the complementary breakfast was bad

the pancake machine was hit at breakfast. our kids loved it!

stayed during covid-19 pandemic and came specifically because there was an open outdoor pool in order to safely social distance

never ate the breakfast or the dinner they offered tuesday through thursday

didn't like the fact that me and my kids was stuck in the elevator for about 10 minutes

the bed was comfortable, breakfast was very good loved the scrambled eggs w/ cheddar cheese and broccoli

was one of the best properties i have ever stayed at and i been traveling with my kids for aau for years this will be my home away from home when i’m in ohio just veryyyy clean

more than adequate parking and staff went out of their way to group us together in three rooms even though the

parking was always available right outside the unit

the parking was horrible

the kitchen and room setup. the area for parking is convenient.

a full size kitchen,came with almost every utensil,big fridge with ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

renovated hotel with very nice rooms with free wifi and water in the rooms

room service did not show up for entire

my last stay there was a very large group of sports parents/kids who literally took over the lobby for their own personal hours-long party place, drinking

water heater was out for a few hours which caused my kids and i to be late to prior

parking could be an issue in inclement weather.

the gym was under construction. the air didn’t work in the pool room.

the breakfast and the room

they were very clean and the breakfast was amazing

beds and a nice pool

nice staff and the breakfast i'd proper.

same breakfast everyday

location , newly remodeled, good breakfast , pool, fitness room

the variety of breakfast food.

breakfast was always the same and containers always empty. do not count on breakfast.

breakfast was awful and little to choose from

the staff were amazingly helpful. our room was large and clean. breakfast was delicious.

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

the room was very clean, the pool was open, (it is a smaller pool) breakfast was awesome

the woman who took care of the breakfast was the

pool water was freezing

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

pool, pool table, foosball and more

breakfast was amazing and so were the staff. location was nice and sort of hidden in a good way.

pool was fine and kids had fun but a little small.

my husband loved the spacious main floor and breakfast options

pool was soooooo cold

the pool could you and update

pool was closed

the room was near the pool

the room was very nice and the pool and the staff was great

to stay locked without having a room key (the doors on the side that led to the parking lots, pool, and gym) were not locked like they should have been

clean and nice breakfast

the gym was big with lots of things to use and they had tvs mounted on the wall (my son used the gym)

friendly and helpfull staff, good breakfast, clean and comfy rooms, pool and gym are great;-) parking good

was close to the hospital i was working at, i like that the gym was open and available and i like that the room was¹ clean, cleanliness is of upmost

the breakfast room is well stocked and everywhere is clean and well cared for

loved the indoor pool & hot tub, especially since we stayed in winter

we enjoyed the pool & hot tub, and the breakfast was excellent

pool was too cold

the room was clean & neat. the facilities were very good. the breakfast was the same every day.

no change machine for guest laundry.

value the area the convenience, the clean rooms laundry facility is a nice size but workout room is a good size

breakfast, the room kitchen is well equipped, 2 days a week they have free dinner, the coin laundry

location,staff was super friendly, loved the kitchen in the room with full size fridge,very

laundry facility was a big plus

i needed a late check out and they approved it for me

upkeep of parking lot and pet area

i liked no pet fee and the staff was friendly.

a little pricey but balanced out with not having a pet fee.

drinks from the bar and normal happy hour foods.

daughter had an unfortunate incident at her tournament where her gym bag was stollen

what a welcome reprieve, when traveling with young kids

i had to go purchase a bar of soap to bath with

early check in evening reception made to order breakfast

we’re only there on the weekends and the breakfast was limited

coffee bar not run well. everything else was very well run

food area was closed. no breakfast.

pool area was clean and inviting

for the price it seems that some sort of breakfast should be included.

breakfast was really good compared to a lot of hotels and the pool and gym facilities were nice

stove and the same staff that checked me in told me i can come to the front desk and pick up a kitchen kit

it was almost a full sized kitchen minus the oven

there were a lot of people that weekend should keep the pool towels always stocked

nice size pool and it was open for use unlike many other hotels during this pandemic

i had to choose something, it would be that the pool area gets really crowded but it's not your fault

but way too many little kids in the jacuzzi

10-20 minute drive from everything we wanted to see, the staff was friendly, room was clean, breakfast & kickback happy hour was a nice perk

this hotel offers free breakfast and dinner and 3 adult drinks every

evening meal was great to take the kids to, a little for everyone

friendly staff and breakfast was good

i think breakfast should be extended until 10 am

smelled clean, great breakfast selection , very comfortable hotel staff very friendly

the breakfast was really good and the whole experience felt special

the hot breakfast! and everything was very nice!

i wasn't a big fan of their eggs for breakfast, but other than that it was a great place.

lot of the guests were at breakfast in bare feet or with no shoes on

the room and hotel was modern and breakfast and pool

staff at the breakfast was great

free breakfast and afternoon snacks - delicious and plentiful

breakfast would have been awesome

the breakfast was good. i just wish you could take it to the room.

customer service, pool is closed but was not posted

no wi-fi until i pay for the room no breakfast

booking. com stated breakfast was included. i checked with staff, no breakfast included.

the morning breakfast was great !!

nice breakfast! clean and spacious room. the wifi is fast and spacious parking lot.

staff was nice, room was clean. the pool was fun, breakfast was well stocked in the morning.

uldn't switch to all shower head), no water in old gym, breakfast was minimal but okay, main space was hot as

didn't take advantage of breakfast. location was very good for us.

bed was very uncomfortable and so was the sofa pullout for the kids

good breakfast and nice amenities. friendly staff.

welcoming , ensured we had everything we needed and even had candy filled eggs waiting for our kids on easter

fitness room was adequate, but tv wasn't on and remote was no where to be found

breakfast was superior