website said the pool was open, and it wasn't

was advertised as breakfast but there is none

the breakfast was good. i just wish you could take it to the room.

not look for breakfast, was a simple room an from what i experienced was clean as any i've stayed at well really

breakfast would have been awesome

the pool bathroom was nasty

room was nice, loved that it had a kitchen with a full size fridge and a sink in our suite

breakfast was really good compared to a lot of hotels and the pool and gym facilities were nice

kitchen facilities in the room didn't contain any flatware or plates

nice size pool and it was open for use unlike many other hotels during this pandemic

they're nice rooms and the breakfast is great

thing about it is after she bust in the room i have to argue with this employee about having a late check out

no indoor pool

pool was closed while i understand why

everything was great, friendly staff, awesome breakfast, would definitely recommend

i loved the kitchen it looked beautiful the size the the place and that it was walk up

the pool was so nice to relax and the kids had a lot of fun

my husband, myself and our 4 kids ages 2,3,7 &9

also, parking was kind of tough on our side of the complex

my husband, myself and our 4 kids ages 2,3,7 &9

the hotel was nice and the breakfast was plentiful

they do have a swimming pool & fitness which i didn't use but had i more time i might

the amount of noise that happens after 9pm screaming kids running the halls

kids running through the halls i couldn't relax with my kids at the pool because a staff of

breakfast was superior

good room service every day

the pool and the bed was wonderful my experience was great

traveled for my sons football game with my two younger kids

pool, parking, very nice beds

traveled for my sons football game with my two younger kids

the kids had the best time

amazing breakfast and loved the lobby. pool and gym super clean and rooms very comfy!

our room was near the laundry room

the breakfast was delicious and a good variety, the rooms were super clean and nice and the kids loved the pool

parking laundry needed it's own app with a min load amount that was more than the cost if

front desk very nice ask if we wanted first, second floor, we stayed in first floor close to pool

early check in the associate who printed a few things from her computer for me

the pool could you and update

the room was very nice and the pool and the staff was great

loose the pool and don’t charge for breakfast…

location and the breakfast was pretty good . limited selections but ok. staff was friendly.

the room smelled funny when we first walked in. breakfast was limited after 8:30am.

breakfast was awful and little to choose from

breakfast was always the same and containers always empty. do not count on breakfast.

the variety of breakfast food.

pool too cool for kids

the perks with the food, pop, and popcorn was great for the kids

pool/spa very nice

kids loved the pool. food and drinks were great!

10-20 minute drive from everything we wanted to see, the staff was friendly, room was clean, breakfast & kickback happy hour was a nice perk

upkeep of parking lot and pet area

i liked no pet fee and the staff was friendly.

i needed a late check out and they approved it for me

a little pricey but balanced out with not having a pet fee.

very nice and comfortable. plus you get breakfast and they are pet friendly.

the hot breakfast! and everything was very nice!

the breakfast was really good and the whole experience felt special

the breakfast was excellent!

i love staying here. beds are comfortable and breakfast is great.

pool to cold

think the window in the gym should be darkened

clean towels, no room service, no working remotes, no breakfast, no working hot tub, no access to gym equipment will never stay again it should be named (no quality inn) worse hotel i have ever

enjoyed the pool/hot tub

breakfast was simple but convenient

wifi is unusable, barely 1mbps speed

the pooll area was very comfortable, perhaps this is being addressed

the room was roomy and functional for 4 of us, and the kitchen made it extremely convenient

the kitchen

roomy nice kitchen. felt very safe

and the rooms were comfortable and spacious the staff members were friendly and attentive the breakfast in the am was

i used the pool each of my four days

none at the pool and in our room we had one actual bath towel but three bath mats

i wish that they had a breakfast bar

i tried to go to the gym next to the pool but some if the machines there wasn't working

pool was very small

a total dislike but the pool is small

breakfast was good

chlorine was bit strong in the pool

breakfast wasn't much

very nice bar and restaurant options were very good, especially for breakfast.

restaurant and bar on site.

the bar tender was very nice.

breakfast was awesome! gym was clean and spacious.

bar was subpar they had a lot of different wines and about 10 different liquor choices and the

love that i was in tom 810 and had free access to a bar area for free drinks, ect

pool wasn’t heated and and could use some updating

wonderful for a business traveler i would imagine, but not for a few kids who want to swim

location friendly staff great room, pool, restaurant bar .

arrived late at night 30 minutes before the bar was suppose close

well it’s not a jacuzzi so it wouldn’t do that, then the guy behind her said that a bunch of kids some how made the time go above the 15 minutes and blew out the jets

pool could of been bigger but that was it other than that flawless

the pool was very very warm and the hot tub was a plus

pool was way to small

beds, nice pool area and clean hotel

breakfast hostess, was outstanding in accommodating our needs, very friendly, cheerful, and helpful

is very friendly as well as breakfast staff and food is good

clean, great breakfast, great accommodations for the price!!

bonnie, the breakfast server, was exceptionally friendly and helpful

breakfast was great, & bonnie was very professional & could not have done more for her customers

staff very helpful hotel was clean at a good price the only thing i wish they would keep the pool open later on the weekend and always keep the court yard

mostly the pool

it is exceptionally clean, the staff is friendly and since covid, they had to change to a bagged breakfast, but it included a hot sandwich, fruit, pastry, and great coffee

we enjoyed the little gym and hot tub, and appreciated the fact that a fantastic donut shop was just a mile or so down

no oven in the kitchen. couch was worn and not comfortable.

breakfast a bit limited.

breakfast

they gave me a complimentary late check out.

late check out

breakfast could be better

pool was a nice size

the room and hotel was modern and breakfast and pool

overslept for the breakfast and the woman in charge was putting everything away

lot of the guests were at breakfast in bare feet or with no shoes on

the bed was very comfortable, breakfast was great. the pool & spa was very nice.

our room was very clean and the spa tub was comfortable and clean the hallways smelled nice

the pool was open 8am-11 pm which made my grandson very very happy

the pool closes at 11:00pm but still enjoyed it.

breakfast was great and the breakfast lady was so sweet and kind

nice indoor pool

breakfast setup was nice and always clean

breakfast was really good the rooms were clean maybe need a little update but overall it was nice

breakfast was very good

did not get to eat the breakfast

staff were wonderful. beds comfy. nice selection for breakfast. rooms not too far from elevator.

clean and comfortable all around, nice small pool was open until 10pm and was in good condition

they were very clean and the breakfast was amazing

very nice; clean comfortable bed and bathroom. i also enjoyed the variety of breakfast items.

only complaints no pool/fitness center

the pool water could've warmer

did not like that the bar and reception hour is closed on thursday

it was at and the no parking fee

and the breakfast was magnificent

disappointed in the breakfast as there were no waffles for kids and the omelet bar wasn't open - just not what has been offered in the

better grab n carry breakfast

longer pool hours

we also appreciated the lovely landscaping, the bar with food items, beer, wine and starbucks coffee, and the attractive public sitting area

i just wish they had an indoor pool but other than it was awesome

customer service was the best i have encountered. they set the bar with their customer service.

was clean, gym was closed due to covid

i was happy the pool was open.staff was very nice we really enjoyed the cleaning as well

pool could have been open later so we could go swimming after spending the day at kings island and

staff was friendly and my family enjoyed the pool.

great breakfast. super nice staff !

i had reserved at a different hotel only to find out their pool was closed until saturday

breakfast menu good. coffee excellent. service very good.

pool area was very loud

pool closed

there was continental breakfast

coffee bar not run well. everything else was very well run

hallways on the third floor smelled bad the first day and the pool was crowded (it was hot so we expected that

the last time we were there, there were a bunch of kids that used the pool the whole day saturday and the parents took up all of the outside chairs

bistro and the bar area, nice enviroment

i really wanted a shower and was super bummed the kids got the only 2 towels around soaked

there pool could have used more attention

laundry facilities too

liked having in room toaster and 24 hour laundry and exercise access.

value the area the convenience, the clean rooms laundry facility is a nice size but workout room is a good size

like the kitchenette they have, very convenient for short term or long term stays

clean and kitchen well stocked with utensils and cooking supplies

to stay locked without having a room key (the doors on the side that led to the parking lots, pool, and gym) were not locked like they should have been

huge room, super clean, really nice breakfast, friendly staff

breakfast was really good

of the two rooms was not ready until 5 pm and the indoor pool was freezing cold

the fitness room was great & pool looked nice, though we didn't have time to get in

the morning breakfast was great !!

easy check in, plenty of parking, located close to restaurants and stores. clean, spacious room.

very clean, friendly staff convenient location, free parking.

come check in they were all closed and room service was only every 3 days

uldn't switch to all shower head), no water in old gym, breakfast was minimal but okay, main space was hot as

was looking for a location with a kitchenette in the room and an indoor pool

the room was very clean and we loved how it had a couch and a full kitchen

it was very spacious and the kitchenette was great

in advance and put our two room on separate floors although i indicated 1 adult and multiple kids

breakfast was very good

staff, cleanliness, breakfast and location.

did not like how i wasn’t informed of the pool being closed, the restaurant/bar being closed, and house keeping services being suspended for

care for the breakfast choices so we just went to a restaurant

breakfast we would not have to pay for breakfast

clean facility, enjoyed the pool

the staff was amazing from the front desk all the way up to the bar they were all great

there were kids yelling as late as 1am in the hallway.

my party and i was very uncomfortable and nervous because of the number of kids without parental/adult supervision especially with one or two little ones not even being 3ft

the hotel bar was so great

the pool area. it was dirty, screaming kids even at night, no restrictions on number of people.

there's an outdoor pool for the nice weather days, gym, 24 hours expresso machine with different coffee options, plus

location and fitness room

very accommodating with early check in

staff was amazing and friendly, the pool was fabulous

we stayed in the queen room with a kitchenette

i appreciated them including breakfast

complaints, lobby was adequate and useful, pool was nice, facilities were nice and taken care of

breakfast was excellent

were disappointed that the swimming pool was so chlorinated we could not even stay in the room, let alone get in the pool

hours for breakfast and pool

also my husband went down to get a nightcap and returned saying the bar closed at 10pm

april in the breakfast area was so sweet and accommodating

the spa shower feature our room had was amazing. nice pool and workout area. great location!

my recommendations have bacon on the breakfast bar as a meat choice on the menu occasionally

friendly staff, our king room was amazing, very spacious, loved the spa shower

quiet floor during the night, not any sketchy people roaming the parking lot.

also, the wifi wasn't very good, even the guy at the front desk didn't understand the problem

the price is good quite location is great parking is great

rude,the hotel room smelled like urine,they made us come down stairs to getnour own towels,and room service never came to clean the room the entire

full breakfast, clean

breakfast was great and appreciated

no pool

breakfast

no pool or hot tub to relax in

an indoor swimming pool which is something i wanted specifically since i had my grandson with me

was very close to a sports tournament the kids were playing in

clean, new, friendly staff, quick check in. comfortable bed, large room, warm breakfast

breakfast didn't have grits and could have used a microwave in the eating area, the food was not

great to have an indoor pool, but it was very small, could only fit 4-6 people at a time

the breakfast is good, my kids love the pool and the employee’s are so nice & helpful

loved the room size with a kitchen and very clean.

the bed was not comfortable at all and the pool needed cleaned.

the service at the bar / restaurant was superb as well

love the grill and bar inside the hotel, the bartender was over the top and food was delicious

year we have stayed here for a golf outing nearby

open space in lobby and bar area

breakfast was cold and out of some condiments

no breakfast still baged

the hot tub and pool were very relaxing and fun

i used the gym and appreciated the dumbbell rack and a good assortment of weights

laundry $$$$$ only takes quarters an front desk had none

it also was nice that they offered breakfast, so we started our day off well

children were excited about the pool and a pump or something was out , which made the pool freezing

clean and breakfast was the best!

loved there breakfast

pool did not seem heated as was mentioned and found ants in our room but not a crazy amount.

great location and love the indoor pool and hot tub in

breakfast was good (sausage, eggs, waffles, yogurt)

hotel was very clean, staff was excellent in letting us have a late check out time.

the staff is amazing (especially the lady that does breakfast), its always clean and we always have a good experience

shower water pressure was amazing, comparable to ocean casino resort in atlantic city that i frequent often

restaurant was good but they need extended hours in both the restaurant and bar

dark parking lot

my kids didn't like the swimming pool.

with the friendliest staff close enough to home but still felt like getting away ( with out the kids

unfortunately due to covid the restaurant and bar was closed

beds were very comfortable and staff were super friendly. my kids loved the breakfast.

can't say much about the breakfast as we had to leave very early in order to get back home

i’m thinking it’s from all the kids who stay here because kings island is near by

my kids enjoyed the pool.

comfortable, decently priced, and kids loved the breakfast

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

limited breakfast

quickly breakfast was replenished with the amount of guests eating

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

the breakfast.

the hotel gym was one i could actually get a good workout in - they have dumb bells going up to 75 lbs, a

we had a full kitchen in the room with a refrigerator, microwave and dishwasher

the hotel or our stay, but full-size trash cans in the rooms would be helpful, especially with a kitchen in the room

were disappointed in the breakfast

bathroom laundry items (towels, cloths, etc

the whirlpool was closed, and the pool was absolutely freezing.

after we got to our rooms, we went down to the vehicle and noticed the pool was open, with kids swimming, so a plus (so we thought) about 40 min later came down to meet rest of family and

didn’t get breakfast, the stay was amazing! they do need to fix the laundry dry don’t work .

nice and very inviting to you and your family they love children they have a big indoor pool that the kids love and the price of the room is excellent

size of the room for the price, the gym and pool