the pool, hot tub and ice machine were broken

nice and clean and the room was great. breakfast was good.

hot tub wasnt working coulda been a better breakfast

breakfast was satisfying with a good selection

clean room. newly remodeled. everything was good. quiet. only downside no fruit at breakfast.

swimming pool was open, friendly hotel guests, breakfast.

there was not breakfast

friendly staff and loved that green mill restaurant and bar was connected to the hotel

the pool was great for little kids! room was nice.

breakfast was delicious

the fitness facility was not available during posted hours and staff had no way to access it (keys or

weren’t the most comfortable, you can hear people yelling from outside/the bar area, and price was a little high

loved the kids could swim, hot tub was comfortable for me breakfast food pretty good

i didn't make it down to breakfast; maybe keep breakfast open a bit longer on sundays...10:30

room was small but i requested tub with grab bar and they delivered.

we did not stay long enough to take advantage of the breakfast or the bar, but we will next time for sure

please add a waffle maker to the breakfast bar

great location and clean room, good breakfast

indoor pool very very cold

the screaming kids in the pool. but, that’s kids. they were quiet by 11:00.

/ pool area closed at 10 on a weekend and didn't open till 8 in morning

kids had fun in pool

staff allowed a group of hockey kids to play hockey in the main hall for several hours until 10:00 at night

parking was very inconvenient.

parking in an open air garage with protection from storms

good breakfast, liked the pillows

super cordial staff. very clean, comfortable,and lovely facilities. excellent breakfast.

the location was decent. pool. free water.

the pool area was just ok

hot breakfast items were cold

no hot breakfast, the $100 deposit made me paranoid about dirtying the towels.

no laundry & no vending machines

it was clean, spacious and had a good breakfast.

no gym open

we were able to get a late check out with no problem

smart design, new amenities,access to decent bar and grill, nice gym equipment

even the lady that delivered the room service from the restaurant attached to the place next door

pool kids pooped in it

smart design, new amenities,access to decent bar and grill, nice gym equipment

kids loved the pool. room was great.

a large wedding reception at the hotel made it difficult to locate a parking place

didn't know construction was going on when we booked and that the pool would be closed.

hotel full of partying kids that were loud well into the night.

center and pool were under construction

room service was always timely

the staff was exceptional, meaning natalie and stephanie at check-in, to the restaurant and bar staff

i loved having an almost full kitchen in the room and the bed was very comfortable.

room was clean with a great kitchen setup

great breakfast! room enough for our family! good location.

breakfast is great and having the laundry was really helpful

gym, room, breakfast

' then the rest of the weekend is rest and relaxation and the in house bar and restaurant is a nice convenience

side parking lot not plowed very well

the bar and spa were not open

not crowded followed safety lots of sanitizer everywhere parking easy

limited the amount of people in the pool

rooms were great, very upscale, pool stays open late! loved everything about it

kids baseball teams everywhere

awesome smart tv so we could login to netflix for the kids

the pool area was smelled like sauna not a pool

the bar and food area was nice, and the evening meal we had was excellent

the bed good. also like the pool

convenient location. the pool was not busy.

i think breakfast and bar hours should

it was great to have the bar and food available for purchase on property

large pool heated to the right temperature.

there was no pool

the big parking area, the unlimited beverages 24/7, the staff and the guest laundry area.

and handy guest laundry

one of the queen bed was broke badly , wife kept sliding to the edge and had to swap the bed with kids

i like the free breakfast, staff, gym, and the room.

traveling with kids though the noise from the other kids in the hotel did not bother us to much, since we

the kids ran up and down the hallways throughout the night they took over the pool diving when there

traveling with kids though the noise from the other kids in the hotel did not bother us to much, since we

didn't like that kids was allowed to run through the hotel hallway and be so loud

excellent free breakfast

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down hallways on second and third floor until one am told the front desk twice

staff member that does breakfast was rude, impatient with kids( yelled at another guests child), she walked around angry both mornings

breakfast was great. pool was never crowded. someone was always at the front desk.

nice room, good breakfast. comfortable bed. got everything i need.

pool area was nice and was quiet on a sunday night which was nice for our 2 year

the laundry room is very useful and the front desk has laundry detergent and quarters

and the breakfast delicious

the hotel has a nice kitchen with everything you’d have at home

while the hotel does not have a swimming pool, you can use the pool at the spring hill suites next-door

amazing staff and great breakfast !

fitness room needs updating. .same equipment for 10+ years.a

we had kids knocking on the interior door after 3 i mentioned it when we checked out and the gentelman

breakfast was good

fitness cenyer outdated.

although break area was temp closewd , the bag breakfast was fine

the bar was clean, a little pricy but it's a hotel bar

no place to park other then paying $22 for valet parking

front desk employees were very courteous and offered suggestions for parking at event downtown

room service and the hotel was clean

ease of parking

bed and fitness room

there was a funky smell in the kitchen sink

was expecting a hot tub and there was not one. pool was warm at least.

kitchenette. location, can walk to restaurants and grocery store.

need for full fridge in kitchen

roof top bar was nice.

the reveal bar on the sixth floor is to die for: great bartenders and a view of downtown minneapolis

fitness center was perfect for what was needed for only one night

the rooftop bar is a great addition as well

very nice place. room was clean and comfortable. bar was very cool.

pool smelt very strong of chlorine

fitness room was closed as was the whirlpool

bed was very comfortable and the hot breakfast was very good

decent breakfast options

fitness center is pretty small.

the gym was quit nice, lots of equipment

the only bummer is the pool area is closed for remodeling (i wish they could update online to let people

balcony and the fire pit oh pool and hot tub. the morning staff people is really nice

staff super helpful. clean, comfortable and nice to have warm breakfast.

breakfast bar is very good with nice choices

enjoyed the hot tub & pool breakfast relaxed no pressure from staff to move along

pool ended up being closed for maintenance which we did not know

too many kids in pool for a small pool and hot tub;(

garbage around bed from previous guests, they didn’t vacuum up crumbs during the day from my kids

breakfast area is packed when hotel is fully booked.

breakfast was average nothing special.

breakfast great!

rooms are big for value. having a kitchen area helps out with kids. shower pressure was awesome.

breakfast is ok just never any turkey sausage

lot of hair in pool and surrounding area

love the kitchen

loved the breakfast... friendly staff... cozy rooms... will stay again!!

pool was closed.

very clean, nice staff, and loved the kitchen!

pool area was very small and not private.

breakfast - requested gf options and gf bread and bagels were made available

very hot (every single other guest we encountered down there agreed), but we just jumped in the pool after a few minutes

anther wise we were very satisfied, the kids in joyed the pool

the staff was friendly and accommodating, the pool, hot tub, and gym were all very nice, and breakfast was good

staff was very accommodating and breakfast was excellent!

scott and wendy in the pool bar were great!

the pool was heated so that was nice and the breakfast buffet my kids enoyed !

the bunk beds in the rm for the kids was great along with the pool and water park!

staff was kind and helpful, breakfast was great, the pool area was amazing, snack bar in the pool area, restaurant and coffee shop in the lobby, great location, clean rooms

loved the water park for my 2 kids under 4. they loved it and spent 2 hrs having the best time

crew was amazing at all times and breakfast really good.

breakfast

loved having a full kitchen

neither of them had all of the equipment you would expect in the kitchens

the lobby tables don't get wiped down very often, so at breakfast, it's hard to find a clean table

lot of kids playing on the elevators, stayed on the 8th floor, they still managed to get there

the pool the grand showcase of entry, impressive

room service try to barge in my room at 9 am

did not like that the pool area closed at 10 pm, maybe that is a good time for kids but adults should allow a little more time

it would ve been nice if the pool could have been open a little earlier and a little later

staff was great from front desk to room service to bartenders and food servers

were kids everywhere

the parking lot was in poor shape

breakfast bar was very good, too

didn t like the fact that the parking spaces are really tight together i was nervous i was going to get door dinged

plenty of parking

was placed in an adjoining room with screaming kids

restaurant or bar were not open

parking. snow plow should do better we had to park a very good distance away.

love the size of the room itself. loved the room service and the workout room was awesome!!

the breakfast was really great and the staff made everything easy

the pool was hectic and kids were unruly and out of control.

delicious breakfast, enjoyed the bar and grill downstairs

very disappointed with fitness center

the breakfast buffet was good also

they also had a very nice laundry facility

breakfast was more than satisfactory and the happy hour was the perfect way to finalize the day

i could hear the kids running and screaming and it sounded like a herd of buffalo

breakfast items were subpar!!

gym was good enough for a decent workout 1 bedroom suite was good size and the hotel itself is

the kids were disappointed about this as we were looking forward to swimming

was not happy the bar closed at 12 and not 2am

also, the restaurant and bar onsite

very very loud screaming kids in pool area.

the uniqueness was fabulous! comfy beds, fun for kids.

waffle maker wasn’t working, gym was closed, bed was very firm

wish the pool would be open a little late, some hotels have their pools accessible 24/7

we shared it with 2 coach buses of high school kids

kids loved they made their own waffles every morning

the complimentary breakfast was excellent

breakfast was always fresh,and kids love the fresh cookies and hot beverages offered in the lobby

fact that you have to walk through the bar area to get to the pool

very nice bar area with seating

the restaurants food choices and the fact the bar closed at 10 should be open way longer

fact that you have to walk through the bar area to get to the pool

pool wasn't open which wasn't posted on their website

the bar to close to eating area.

food or drink in the pool area

we had a couple drinks in the lobby bar and felt like we were talking to old friends

clean and comfortable with friendly staff. enjoyable pool and hot tub.

hard to find parking for the day, it was too busy.

is a fairly nice hotel but the parking was ridiculous and someone's horn was going off for one hour and no one seem to know how to

pool area was close along with gym no notice of closing prior to arrival disappointing as we booked

hallways and lobby bar were way too cool - couldn't sit down there because it was so cold.

room service was just ok-food was cold by the time it arrived to our room

were waiting in the dining room and when everything was open we thought she would say outloud the kitchen is ready noooo she just wispered staright to this couple it was ready and thats how we

location, kitchen in the apartment, nice and helpful staff, laundry room

the room made you feel at home and kitchen utensils are provided. the bed was super comfy.

work out room is attached to the laundry facility which made it

and bonus, i had asked ahead of time if possible for an early check in to “ unload” and wait for the rest if our part to arrive and they let us

bar was out of a lot of things and you couldn’t charge anything to your room

nice bar area to hang out at and great bartender in wes

the cleanliness, the bar and room was beautiful and spacious.

food and bar to expensive.

location, nice gym and comfy beds

loved the kitchen since it would’ve been too much like a business trip.

the bathroom was phenomenal, the bed super comfortable, and kitchenette was a nice added touch

guest laundry area clean and pleasant

super friendly and helpful staff! room was great. breakfast spectacular!

disappointed to see there was not a hot breakfast or more variety similar to other hotels being served during the week

nice gym

along our path coming back which put us out in the frigid cold walking back to the hotel with our kids

the food from room service wasn't warm and wasn't very good

kids running around loud

their were no microwave and with kids u need a microwave

excellent staff, very courteous. loved the full basketball court and gym, excellent amenties

come into town usually once a year for gymnastics meet

the hotel didn't seem to be a good environment for kids

pool was closed for maintenance, and that was one of the main reasons we stayed there with our kids for the weekend

pool was closed for maintenance, and that was one of the main reasons we stayed there with our kids for the weekend

really bummed to see the bar and restaurant were closed

i booked for 2 adults and 3 kids and my breakfast was included for 2 adults and 1 child

i went through and disinfected and wiped down dirt before my kids and i stayed

for the price, but college-age age kids seem to go here to party

conversation from next room, carpet stained and no l’audrey bag, had to ask front desk for laundry bag

staff was great to accommodate an early check in during a busy period

kids partying all night in surrounding rooms

i also stated that we loved their fitness room policy and that it was actually open

i loved the fitness center and all the windows in the hotel!

clean, helpful staff & front desk, quiet floor/room, breakfast on site.

speedy delivery of room service

my husband and i both enjoyed the room service breakfast

we ordered room service in the morning

room service took 2 to 3 hours in the evening

breakfast was delicious and room service was very quick

nice space for the price with kitchen included

we also like the breakfast

loved the suite with separate living area, and the new, fully functional kitchen

wish breakfast was serving until later then 9am.

i like that you had your own kitchen and livingroom

the free shuttle to the mall was a great plus

laundry, price, breakfast, room size.

they also have a swimming pool, laundry facility and more

pool was smaller than pictured. but kids still enjoyed it

there were few just standing for kids to get out pool, so they can get in

so clean,here, excellent the breakfast was very nice,

breakfast was so so.

only stay at places that have the free breakfast with waffles

kids enjoyed the free breakfast, would like signs for nut allergy alerts

location was good if you planned on going to the valleyview fair or to the mystic lake casino as both are nearby

enjoyed large corner room. in the bar received free tea....very accomodating

in the bar area was very rude about our group using chairs from a near by area ( that was not being used

bartenders and robbsen was great to us at check in and each time saw them

valet would be nice. cooler bar area

hotel bar and restaurant was also closed due to low occupancy (due to covid)

close to rooftop bar and grill and mayo sports to include pwc bldg.

they didn’t take their time to tell me about the gym, pool, restaurant in the hotel or anything

gym was nice; hh in bar was fine and we enjoyed the evening bartender; location and decor of

the gym, and the spacious reception area.

from granting us early check in to changing our room from a double to a king and making sure we had a fabulous city

views, location, and room service.

gym was great

the gym was a great amenity. lots of equipment to work with.

i see a pamphlet in the room showing where the pool conference rooms and workout center are located, so i don t have to make an unnecessary call

i enjoyed the gym open 24/7

the breakfast and managers cocktail hour. the gym and pool area were great as well

the breakfast was amazing!!!

the bar was so full in the evening we could not take advantage of the evening

they had a happy hour with free drinks from the bar and also the breakfast was the best i have seen for a free hotel breakfast

didn t like the added charges on our room service bill

complaint was that nobody told us about the continental breakfast and it also was not listed on the hotel info guide that is put in all the rooms

breakfast consist of bacon, eggs, pancakes and orange juice. not a breakfast muffin. needs work.

great location and breakfast was great to have there.

in room kitchen, comfortable bed

also a full kitchen

room, large gym, beautiful spa, friendly staff, and delicious restaurants

very dark rooms with poor natural light. the access to the spa has a separate access fee

the food in the restaurant and speak easy bar was exceptional. the service overall was fantastic

excellent restaurant and bar on site

we also ordered room service

forgot to pick up my room service card

the gym could be more up to date

great bar and restaurant scene

got the stomach flu and they brought him toast, tea, an apple and spread with milk and water by room service, all complimentary

the rooftop is gorgeous and the gym was sufficient for a good workout.

internet was a bit slow, no pool

the gym is okay-it’s a bit small and both peloton bikes weren’t working properly

above average gym

wished the hotel bar wasn't under construction.

disappointing that there was no tub/jacuzzi and no pool or hot tub

had hoped that hotel bar bar area was still open but the staff gave of plenty of alternatives with directions and was

extra charges for things that should be included wifi, i booked 2 queen beds but got got 2 double beds

the pool and hot tub area is awesome and fun

shower door leaked, wifi was not free

and my kids got bed bugs from this location i literally paid ---$ for me and my kids to be ate

the pool

gym, staff, restaurant.

the pool was super salty lol

clean, friendly environment pool and gym are well kept

pool area was way too hot to sit and watch my kids

you can t hardly breath so my kids ended up not to be able to swim which make them so sad

we had an excellent experience and the breakfast was wonderful staff were great

kids partying across the hall

nice room, hot tub, heated pool

reasons: the pool, small family rooms here and there to sit down and relax wuth conversation, the breakfasts

i loved the intentionality of the decor, the name of the bar and the history of the building

interesting building and decor, great location and an excellent gym

newer finishes good location. i liked the early check in and late check out times.

i arrived at 12:30 midnight and did not feel safe as i had to stand outside in the cold with my kids to gain entry room was too small wasn't what i

in both restaurant and bar the menu was poor and not even close to a dinner menu

breakfast was expensive but good and great service.

the coffee

very clean and proper., staff was excellent. i enjoyed the fitness room

about room service

the first floor bar and 7th floor restaurant were excellent

wasn t there for the breakfast

i didn t like how breakfast was not included.

no continental breakfast but there were some yummy looking room service options

no continental breakfast but there were some yummy looking room service options

staff were helpful and friendly, and despite what the website says, the wifi was free

friendly staff, very clean rooms, pet friendly, great room service menu, great experience!

appreciate the shuttle service but be warned that best if you schedule a day ahead

they misinformed me about the pet fee

room service meal was left to be desired! disappointing for the price!

kids had about 3 options that came w little bit weird tator tots