the bar area was small, only enough room for two or three people to sit comfortably

for booking advertised and photos of pool and spa however when we arrived we were informed pool and spa have been demolished to build a

kids seemed to love it

the spa bath!

the bar wasn't open and there was no food only coffee and juice.

breakfast and location are good

location and cleanliness, and the breakfast was very good also

breakfast was great!

breakfast was great

breakfast was really great

we really enjoyed it here; the staff was friendly, the rooms were clean, and the swimming pool was huge and beautiful

breakfast was fine

swimming pool was out of order

only thing we didn’t enjoy was that breakfast was quite noisy due to many guests with children, and the children were very loud

property was clean and check in was simple. pool looked clean and so did the gym.

usable kitchen

plus i was able to use the laundry facilities and they were not badly priced

guest laundry

no dishes, skillet and other minimal stuff that would allow to use their nice kitchen. )))

little kitchenette was handy but unlike other brands, there is only a toaster and coffee maker, no

very nice casino! great breakfast in restaurant!

excellent free breakfast

our kids loved the pool and the bowling alley

had to watch the 49er game in the bar not on my tv in room do not smoke was not happy

smell smoke from the casino coming into our room : / normally i wouldn't care, but we had our kids with us

they have great service and delicous breakfast

the breakfast bar is varied with juice, milk, 2 types of cold cereal, muffins, power bars, bread for

no breakfast

great breakfast bar.

free breakfast was very poor very little amount for all customers i just reached breakfast one

and the room was a little small for 2 adults and 2 kids

the pool itself was clean and the kids had fun

breakfast at this hotel was very good

spa was paved over in pool area.

good breakfast and indoor pool for the kids

because of covid 19 breakfast was provided by staff instead of buffet style

better breakfast

breakfast was more than cohtinental

this hotel has good facilities and breakfast. specially, breakfast was really good.

breakfast could do with improvement

very clean, comfortable and spacious room. good breakfast, pool & gym nice, good equipment.

from easy access from the parking lot, use of laundry this last time, breakfast is excellent, and the house keeping staff **five stars***

many families with kids running all over the place

the breakfast is good

very clean, comfortable and spacious room. good breakfast, pool & gym nice, good equipment.

location is walkable to restaurants and bars

great entertainment in casino

i walked into the casino lobby to check in i was terribly afraid that the the room would smell like smoke

complimentary bar drinks, freeplay at the casino, free breakfast at black bear diner

i sat at the breakfast bar 2 different times and no one asked how i was doing or if i needed anything

clean and gym

location was great and staff was wonderful and they had laundry facilities

gym was the favorite 24 hrs and the restaurant also good

room, bed, shower, pool, bistro, laundry room

was a little on the expensive side and the laundry facilities were very small and the dryer didnt really dry clothes even after adding extra

the pool

we did not use the pool but it looked very nice and there were comfortable gazebos outside for conversation

reflect a loss of services during the stay such as breakfast and daily housekeeping or the use of pool, jacuzzi or gym we understand the covid restrictions but feel the pricing should reflect

i wish the hot tub had been operational, and that the pool were a little larger.

than i tried to go to the pool again had to get a new card

great hotel. nice pool. ac unit worked great!

property was nice and knew everything was clean they had games to play outside the pool didn’t have water in it

spacious modern room. good laundry facilities.

i would have liked a longer check out time since i did not enjoy the pool

cons: additional $34 pet fee, minimalist fitness center.

breakfast selection, including a variety of fruit, yogurt, juice, coffee, tea, cereal, muffins,

the bedroom was big and clean. good option for covid breakfast. very good location.

facilities were modern and clean. front desk staff was very helpful with laundry facilities.

loved the decor, the kitchenette, fully stocked dishes, which we used

the kitchen only has a microwave, no other stove, so no cooktop, etc

awesome food and large casino floor.

excellent food in restaurants and room service

the pool area is clean and relaxing hubby worked out at the gym, while i watched tee

the wifi was slow

food at the spa was good but there was no waiter

restaurant, casino, and gas station all next to hotel

the waffle and orange juice for breakfast were delicious

great sleep and close access to restaurant and open pool

having the alama casino/restaurant next door was great

the breakfast.

the breakfast, gym and bar were good too

and especially the friendly and helpful staff at reception and on the airport shuttle bus

advertise that they have a pool

we felt safe, as it is in a good location, and the pool and gym facilities were both great

car ride from the airport and they have a free shuttle

the room service prices outrageous

the bar with live music was super great and not crowded

great gym. the facilities were very clean.

i think the lobby should be separated from the casino traffic and the smoke would be minimized

love how helpful the staffs, specially the ladies giving free drink at the casino, the fastest serving i ever had so far in reno

pool was closed so my kids were

you can take an uber to local stores, restaurants, and casinos

helpful staff who held our kids eye glasses they forgot and was willing to mail them to us

great location to all casinos and yet far enough away that we didn't have to hear the night life

the garden and pool area is so beautiful.

the first room they put me in smelled like moldy laundry, so for the first time in my life i asked to be moved to a different room, which was indeed

- pet fee included in prebooked price

they allow pets (with a pet fee). quiet due to low number of guests.

the breakfast area had a laundry sink in it so needless to say i didn’t eat anything

pet fee was a little pricey breakfast hours too short (7 am to 9 am)

i live locally and worked in one of the casino hotels for years, and i would happily recommend this over it

outside pool great, normally in nevada only indoor was great to have an outdoor

the gym was very nice and the roof top pool and spa were a real highlight

the staff was great room was clean .. loved the breakfast!!!!

excellent pool, very friendly and helpful staff. super clean. amazing breakfast!

the room was pristine! the breakfast was amazing!

it is located near the airport and has a shuttle available

fitness center lights were so dim it was hard to see

the airport shuttle stops at 10pm

the pool

breakfast

free morning breakfast could have been better

am a semi truck driver they have available parking for semi truck and trailer next to the hotel they also have allowed me to check in before

got room service until my last day

very clean and comfortable. way more upscale than i was expecting. free breakfast was great.

room, gym, pool, restaurants, lots of other family stuff to do, cleanliness, check-in process, etc

price was good, we used the casino, restaurants, bowling, gym and arcade.

nice gym, lots of food options

casino was a bit crowded and noisy on a saturday

great dinning. the golf simulator was also fun to kill some time.

and clean, i like the fact they have a shuttle to the airport

a few staffs tend to give customers hard time to when asking for late check out

wifi was awful.

i waited for 30 minutes to get a cup of coffee at starbucks. i should have ordered room service

everything from the restaurants to the gym.

it was close driving distance to everything nice pool and hot tube nice area outside to relax

not a great area of town - have to walk about 5 minutes to a casino but scary at night

pool, gym, hot tub

i didn't like is the outdoor area, mostly the pool and table areas

all the comforts. gym, riverfront, parking close to casinos, shops

additional resort fees for pool, gym, etc

clean, close proximity to the riverwalk and casinos

they gym was closed but i understand the reasoning

you jackie for getting me an early check in time

great swimming pool, very nice spot for breakfast in the bar

clean, modern and not in a smoke filled, crowded casino. nice bar and restaurant.

noce bar and easy walking distance to the river and many other attractions

- renovated with beautiful decor, picturesque views, friendly staff, basecamp climbing gym, free wifi, tasty food at the cafe, filtered water machine is available at all floors

no room service

restaurant did not offer room service.

a lot of noise from kids running around the room.

the bar was closed by 8:00 on a friday night

i liked about my stay the best was being able to request a late check out time for a small fee

no problems or issues with the property from check in to maid service, casino to restaurant

it has a gym.

the amenities were the best- nearby cabana felt like we had our own beach, we used the workout gym and swimming pool daily- location was perfect for walking to whalers village for shopping and

free wifi isn't free, you pay a resort fee, part of which pays for the wifi.

pool and spa were not available

the pool could have been bigger.

central location, easy access to shuttle bus to races

pool bar was closed the entire time. pool area is not very attractive. but cleanp

enjoyed my 3 day stay. secure location with pleanty of parking. clean casino and nice rooms.

everything worked as expected, tv, wifi

the pool was a little far away from our room

our only downside was that there was no room service for meals, but they said that will be coming in the future

if you want to see all the location you can not finish it in a day, so huge a lot of things for kids as well

lots of families here . lots of kids .

lots of dining options nearby since this casino hotel is connected to 2 other large casino hotels

the elevators we easy to access to the rooms and the parking garage from the lobby

could have treadmills in the gym

the games were very well maintained and kept the kids entertained

some updating and no live dealers at casino however connected to the others so not a big deal

clean room great customer service and room service

access to the casino was a pain due to the elevators being shut off

three casinos connected together

bag breakfast comprised of apple, muffin, nutri bar and water

liked the indoor pool n spa with a nice fireplace n bbq grill outside plus breakfast us great from 6 to 10 am

a bit noisy hear kids running in hall and hear neighbors

the kids loved the indoor pool

gym was clean and the kids enjoyed the pool