the pool is clean

nice casino, bar and restaurants in the building

free wifi was a plus

fun zone/arcade is great for kids

kinda bummed the kids didn't get to check out the carousel but we were busy enough on visiting surrounding areas

great breakfast

it was for 4 adults and 2 kids

excellent breakfast

size of room, ammenities, coffee/tea bar and breakfast. kid friendly.

room was a haven at the end of our busy days--too busy to use pool or gym

the pool

just the pool closes at nine so does the spa

pool area is nice

no wifi access as far as i know

amenities such as , spa, gym

they have very good amenities down to the 7th floor, with pool, fitness room, and ice machine

the themed floor, comfortable beds, room set up, and indoor pool and pool table.

an escape from the casino hotels that are loud and full of smoke

everything is - the pool, the lounge/bar, a dining room with plenty of tables, the pool table, gym, ant the sun deck

is great, within walking distance to good places to eat, see(american river and walk), and casinos if that’s your thing but far enough away to be peaceful, quiet and with good city, river

all the facilities are there including circus circus activities for the kids

also no room service available,

better self parking options

good restaurants in the casino.

bar was closed

room service made sure the room was cleaned and fully stocked with towels and coffee

restaurants and bars kids games and shows

restaurants and bars kids games and shows

it was close to unr. walking distance. also, they have a shuttle to and from the airport.

this stay although i was charged with extra resort fees and shuttle not previously being made aware of it

the $75/night pet fee is crazy and pretty frustrating

pet fee is ridiculous ava it was not clear how much it was when booking and then to charge a tax on

not enough meal options and didn t have room service.

would have liked some literature on the area to suggest attractions and food as well as a wifi password on display in the room because i used a lot of data looking for things to do and

00 pet fee

the gym was a joke, too

really comfortable beds; excellent room service; fantastic security

pool and spa were not available

it had a nice bar area and a very comfortable bed

pool and spa were not available

bar was never serviced and there was a chocolate ice cream bar melted right by the entrance for all

the kids enjoyed the pool and we took a short walk (3 blocks) to the reno arch

city of reno is old as is reflected in the casinos, homeless persons abound and casinos were virtually empty

all the comforts. gym, riverfront, parking close to casinos, shops

only thing is the homeless people by the river did not make me feel safe by the pool because of my girls

the gym was very nice and the roof top pool and spa were a real highlight

delicious breakfast, friendly staff, heated pool and big hot

room is comfy and clean, it has a great gym and it’s breakfast is pretty good

modern, clean with a great pool and jacuzzi

room had separate bedroom, plus refrigerator and stove top in kitchen

tons of parking. clean room - fun place to stay. convenient to the convention center.

great gym. the facilities were very clean.

the room service was great

restaurants great selection, pool, and lots of entertainment

places is fabulous just beautiful the pool is out of this world the casino itself is so well kept clean and the cocktail waitresses a right on taking care of if you

from one week to another my phonse chxd arging cord disappeared when i left for the day gym and i i don’t er weekend

gym not open, pool not open, driveway being refinished so had to walk through smoke filled casisno

enjoyed the casino the local vibe and all the convenience stores and the close proximity to downtown

really bad service, decor outdated, no adequate laundry service

like that everything that you need is right there a restaurant bar casino they have a fenced-in parking

there was no wifi for our visit on our floor

swimming pool and buffet restaurant

the hotel has free internet and free parking

excellent rooms, range of restaurants including room service. welcoming front desk services

finding a parking space not marked and not too far from the hotel entrance.

room was clean, modern, friendly service, and great amenities like a free hot breakfast (which was an amazing one) and indoor pool

the warm pool

relatively poor breakfast, but the facility is big and nice

the rooms where really clean staff was really nice and breakfast was good

pool was too cold

there wasn't an onsite gym or laundry facility

- pet fee included in prebooked price

pet fee was a little pricey breakfast hours too short (7 am to 9 am)

lot of parking for drivers on the street but in the facility will be hard to park

fact i could have my pet there and a place to park my trailer

the pool and patio were great and relaxing

not to mentioned breakfast we enjoyed that also

the bedroom was big and clean. good option for covid breakfast. very good location.

clean, brand new. great breakfast. big room with kitchenette.

the kitchen only has a microwave, no other stove, so no cooktop, etc

reserve wine bar was unique and incredible, both food and drink

wish there was even more things to do like mini golf, updated movies selection for the theater, and socks for bowling

the gym makes me feel i was at a motel and not a resort

kids had plenty of things to do

was attending a concert at the casino, made the stay easily accessible.

wasn’t expecting a pet fee when i registered at the front desk

was nice and calm rooms were quiet nice staff comfortable bed laundry for guests (accessible only bye key card so nobody from outside can steal ur socks

pool and fitness center closed very early

great hotel. nice pool. ac unit worked great!

getting woke up by telephone alarm at 4 am. front desk no-good answer. casino nearby-no

very convenient location next to airport. clean room. restaurant and bar inside.

close to casinos

location…bar food was great…shuttle was perfect!!

available for use, this was part of the reason our large party chose those hotel for all of the kids to have access (visiting reno for family reunion)

so clean and homey. everything we needed right there! pool area was perfect.

property had a really beautiful design aesthetic, great bar, pool table and pool

clean, close to airport, great food and alcohol options, and offers free airport shuttle.

out to use pool

not much to do for children at the hotel itself, but they have a bar and pool table for the adults

the breakfast, gym and bar were good too

gym was the favorite 24 hrs and the restaurant also good

great pillows, gym was a awesome and clean.

the gym was awesome?

clean and gym

room, bed, shower, pool, bistro, laundry room

close to pool

no shuttle service before 5:00 am pool was ckosed

no room service

gym and pool were nice, the beds were comfortable, the room was spacious

and clean, i like the fact they have a shuttle to the airport

excellent customer service , shuttle drivers were very ,very helpful ud83dude42

breakfast

laundry &

the friendly staff, clean room and common areas. there were very nice breakfast options.

would have liked a small bar of soap for face; didn't like using liquid hand soap to wash my face

free breakfast was nice. gym and pool was nice.

my kids were not very happy about this and were very

love the facility and the indoor pool

very clean, comfortable and spacious room. good breakfast, pool & gym nice, good equipment.

everything was great and staff was very friendly. breakfast was good

the pool itself was clean and the kids had fun

hotel breakfast fare

late check out an breakfast

24 hour coffee the breakfast n the bed was very comfortable

spa was paved over in pool area.

with a dinner buffett, sparkly clean bathroom, clean comfortable bed, pet friendly, and wonderful breakfast/fresh coffee, it was a nice change from sleeping in my

the casino and restaurant were great

20 feet away is a casino and convenient store

fluffy pillows! great breakfast.

pool wasn't open, a reason why i booked this place

location and cleanliness, and the breakfast was very good also

check out time was extra helpful, great location, great breakfast

so clean and the staff was amazing. breakfast was fresh and high quality. location great!

like how there was a gym and the rooms were clean and how the breakfast is not that expensive and the area is very cool

breakfast was great!

clean, bed was very good, room clean and spacious. great breakfast

the breakfast was the most substantial ever to get fueled for the slopes - substantial eggs - omelettes

breakfast tasted different by the day, but nothing a bit of ketchup can't fix.

the layout for breakfast could have been handled better to promote social distancing

the breakfast was pretty good

pool , parking

location was perfect, rooms were clean and a nice size, great breakfast and friendly staff

sandwiches, waffle maker, bagels, eggs, yogurt, granola, fruit, oj, coffee), hotel was clean, has gym, pool and hot tub

good place to stay when looking for active vacation with the kids in truckee area

clean, easily accessible, spacious, delicious breakfast.

the laundry room was great especially from traveling the coast for a week

breakfast was amazing the room service was excellent i would stay here again with my family room

the woman who made breakfast was particularly friendly and helpful, genuinely seemed to enjoy her job

we enjoyed the large working hot tub and pool, especially after a long day of skiing

jacuzzi, heated pool, cleanliness, comfortable bed, free weights in fitness center, breakfast variety, walk to brewery, thai restaurant, and sushi, ten minute drive to

ordered room service for breakfast the night before to save time so we could get to the slopes on time

the absence of a proper room service breakfast option is a real shortcoming

great restaurants, early check in

spa and pool

hyatt has all the amenities that adults and kids could ask for.

the dining options were amazing, as are the pool and spa

very friendly staff, particularly around the pool area.

heated pool and free family games on the hotel grounds were an added plus

fitness center was outstanding!

spa, adult pool ,cafe all close way to early

needed quarters for the laundry and they weren’t able to help us

there are laundry facilities but no way to get quarters for the machines, so bring your own

location was wonderful for my kids to enjoy a local bike ride

location, hot breakfast was a surprise

the kids were able to play across the hotel with no problem