breakfast was of poor quality and boring

a medium size hotel with own spa circuit

the spa were closed in the weekdays

spa closes at 18.30. most of the rooms without bath.

the spa was very good.

there was a good cheap bar and restaurant opposite

breakfast, friendly and helpful staff, easy to park even with a smaller truck good restaurant on the other side of the

knowing that most places would be closed on new year's day, including the bar restaurant opposite the hotel, we took a picnic to eat in our room for supper

was a good and amp;le breakfast choice

the breakfast was fantastic

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

not a problem for me, but there is no microwave in the kitchen

square - challenging to find and park ud83dude02 super spacious the room even had a built in kitchen- we only noticed it behind some cupboard doors as we were leaving - really well equipped

kitchen with everything you need

was in the main square of the town and had a restaurant and bar right outside

scenic area with tapas bar next door

get what you pay for, and it is not cheap; an enormous family room, welcome gift for the kids, more than delicious breakfast buffet with plenty of options & good quality, very friendly

interney wifi. .a little erratic.

was spatious with fold down bunks for the kids and comfy beds

good bar with nice selection of wine ans beer

again this may not be a surprise to most, but we brought along three little kids, and that was a long timme for them to wait to eat

no kettle and spa was very expensive.

spa was not included when in most hotels it is

we did not go to the spa, as our time was limited, nor did we order room service

but what i disliked the most was the room service waiting time

loved the room. very comfortable and quiet. very nice bathroom. efficient room service.

a 4-star i expect the receptionists to understand english at least for for simle requests like room service

didn't have breakfast, but opted for room service

breakfast, lovely courtyard with some green plants, food available at the bar at all

other rooms) in the morning was too

the terrace and bistro and bar area

late check out always a bonus the double room was on the small side - okay for solo traveller

great room, free upgrade and free late check out. i really recommend this place.

gym was sufficient for a light workout

room service food and breakfast is poor quality.

gym was well equipped, but it was very hot in the room

kitchen fully equipped

swimming pool at the top of the funicular; the outdoor pool was exceptionally clean and great for kids

playground nearby if your kids are bored

the location, cleanliness, good wifi and spacious

wifi worked really well and they're was a nice playground right down the street for the kids

no phone for room service

hotel was in an excellent location close to everything and great for traveling with kids

and staff very kind providing ice repeatedly for friends injured wrist, giving a complimentary late check out after we were up all night at the hospital

location. room service was very good

was good - easy check in and late check out

the addition of the bar next door for a lovely breakfast was also fabulous

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

lovely staff who gave us an early check in and fab restaurant/bar

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

slow wifi

and had lots of facilities such as spa, outdoor pool, pool table and board games for the kids to play

think food bought at bar should be allowed to be eaten at pool

wifi only worked in the lobby, not the bedrooms

the kids enjoyed the snooker table

also highly recommend booking the spa service, the staff was very attentive and professional

staff were very helpful snd the rooftop bar was a lovely place to relax

also i love their gym s floor area for my morning yoga practice - amazing space and design

property was great, finishes were excellent, rooftop was lovely and pool / gym space was good

property was great, finishes were excellent, rooftop was lovely and pool / gym space was good

room service was excellent and front of house people could not have done anything else for

everything is excellent. location, staff, clean rooms, breakfast, gym. very nice.

good tv, good mini bar and excellent service

fi)

they even let me have late check out (subject to surcharge)

we travelled with kids, a small playing area could have been nice

access to spa facility was additional cost on top of pay for stay - bit

toiletries were very good quality and plentiful the staff were friendly and efficient the bar area is nice, with good bar snacks/light meals and lovely staff there is bookable, undercover

t even a coffee) until 11am

great large room and room service and location close to old city and guggenheim museum by walk.

did not expect all the kitchen facilities but great

it had a great small gym and i felt that overall it was clean and very comfortable

but there is a large fridge and if you have a short stay or just going to heat up good the kitchen is suitable for that

room was not big but just perfect and cozy with all the facilities you would need, including kitchen

good value for money, has all the basics, even has a gym!

clean, friendly staff, perfect location, gym 24 hours by your room key.

is amazing, rooms are big, comfortable, and clean, there's a small gym

excellent breakfast and tipps from receptionist; close to main atrractions and metro

room service at night came within 20 minutes as i had been notified

room service was below par the shower had mold on the sides and the drain was semi clogged and

they put in twin beds for my kids

wifi in the room is abominable

like reception and room service didn't really have a good handover

love this hotel, its swimming pool is amazing and the kids love the lifts top tip , the parking at the hotel is quite expensive but the local carpark

there was not room service

art in public areas, gym, roof terrace

this time we used the spa

the room service food is impeccable and all the staff are exemplary

breakfast was perfect, especially the guggenheim museum view

we loved breakfast on the terrace

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

service, room, breakfast, restaurant and bar and location

garage parking was expensive but included ev charging

bar could have stayed open longer

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

no gym

gym was tiny with only a few machines squeezed in.

staff were excellent and room service was very good

nice coffee lounge and bar and very good restaurant, reasonably priced

a gym

of room service/food options close by

no room service to order some food

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

it was very well located, near the guggenheim museum. the room service was also good.

secure wifi connections are not accessible with my company laptop

location was great. lovely room service food.

the second time we stayed in this hotel with kids

food in the bar area was not as good.

clean room, spacious bathroom, quiet. amazing breakfast. fast wifi. friendly staff.

friendly staff, wifi, interior of public zones