pool is nice and cold after a warm day

also, the wifi signal is great everywhere in the hotel

the new fiberoptic wifi is incredible

wifi strenght could be better

breakfast was so delicious and

morpho bar and restaurant was right at the hot springs and the bar service was excellent

my kids absolutely loved the night hike

swimming in the river which runs through the hotel, and has a really high water slide - great for kids

the kids utilized the regular pool which was a pretty area and clean with nice lounge chairs

my bags were heavy and my room was far from the parking lot

- ana - made huevos rancheros to order at breakfast, really everyone

flora and fauna) - delicious food - clean room - friendly and helpful staff - granola at breakfast

they were always willing to help and were amazing with our kids

breakfast was amazing delicious, locally sourced food we really enjoyed the night

the food - for dinner and breakfast - was amazing

the pool is nice and the location is a 20 minute walk to the restaurants

the shower was amazing and the pool and view were beyond compare

was a great place with a nice pool area and delicious breakfast. the staff was great as well.

the breakfast was delicious, too

service , room very comfortable, pool was good and the breakfast very good

parking spaces are somewhat limited but the staff allowed me to park my vehicle within the internal

super strong wifi, great ac, smart tv, daily room cleaning

location the room the view the vibe parking toiletries were - wow internet was great the staff were amazing so friendly and so helpful

friendly staff, comfortable bed, no mosquitos, good wifi

limited parking and tight spaces - we had to park on the street a few times

for improvement would be hot water in kitchen sink and bathroom sink

the kitchen was well stocked

we had room #3 a one bedroom villa with kitchenette, fully equipped with microwave, toaster, hot plate, big refrigerator; lots of plates &

the kitchen on the room is super useful and the shower was really good

walls so you can hear everything - especially as our room was next to the communal kitchen

we especially enjoyed the 3 pools

very private and very low-key, also love the room service had fresh sheets every morning and breakfast was

maintained property, with a great quick breakfast

helpful organizing tours that leave from the hotel, on site restaurant was very good, on site bar drinks were very good, hot tubs and pool area very nice, great view, rooms clean and

staff stood out for their friendliness and helpfulness, especially in the bar area

breakfast had lots of choices

breakfast was good

nice swimming pool

it was nice with the pool after days of hiking or doing other

the staff resisted giving us more and were super weird about it the pool was not good for younger kids - too deep or way too shallow - no in between

my daughter and her husband got a massage at the spa and they said the setting was beautiful in the lush gardens next to a river

my son loved the pool and the hot springs

laundry was very expensive, sliding door in room 231 didn t close or lock fluidly, massages were

some room has parking next to them and some you have to park in the street (private street) (+) parking was immediately in front of our rooms, which made it very easy to unload/load luggage, and (-)parking spot was a bit difficult to get into and out of. (+) the rooms are separated by artfully designed landscaping and it's 2 rooms per building with parking right outside the door (+) great parking (+)having our own casita with ample parking space in front (+)room and very private - rooms are spread out parking is very close to the room great nature surrounding the place good breakfast and awesome (-)road & parking is a bit too dark if you arrive late at night, specially rooms at the backend of the hotel (+) parking was right by the room (+) rooms are specious and every house has a parking just in front of the room, which is great

organizing activities, room service, and dinner reservations was effortless