that i d raise are, first, on a dark wet winter night, and first time arrival, signage to find parking and reception could be better

had called for room service and was directed to leave a message, so i did

we really enjoyed exploring the gardens in the morning sunshine after our excellent breakfast

breakfast was lovely and bath robes were lovely soft and

ef) on site

comfiest bed and spacious room with great wifi

good wifi and a nice

food in the bar is excellent with plenty of choice

lack of parking outside the property for guests

the staff, the room, the parking

good choice at breakfast & we were able to eat in the bar area as we had our dog with us

we loved the look of the bar and restaurant, even though we didn't eat there and the reasonable room service prices

room service menu was basic.

plenty of parking

very spacious, clean and have all the things you d expect from your hotel room except a mini bar / fridge

wifi code not visible at all alexa didn t know either

you had to pay for both and had restricted pool times for children

accessible plug near tv so you can't connect a consol to th tv) which if you are travelling with kids is a problem

breakfast started at 6

too busy in bar area for kids

a cocktail bar at reception

designed rooms, great shower, comfy bed, cowshed toiletries, dyson hair dryer, ghd straighteners, ev chargers (£15 fixed rate overnight charge) - what's not to love

staff were so welcoming, sat down by the bar and spoke with them for a while

was insanely delicious, the bar was amazing, room was beautiful and the staff were so friendly

biggest draw for us was high speed ev chargers

with a door, great breakfast and tea/coffee making facilities, loved the microwave and ice bar by reception, all round a

whilst i dont expect kids to be seen and not heard, they should perhaps have been told to play near their family

we had two young kids

the bar menu was varied, chicken curry was great as was my glass of malbec

moved us rooms and added another so we could have inter locking rooms with the kids for more space

swimming pool, sauna and gymud83dude03car park situated in front of the hotel £5 per day

bar manager provided exceptional customer service

large bedroom, big tv and great facilities (pool and breakfast!)

clean,friendly staff, and a lovely swimming pool in a conservatory.

wasn’t able to use pool sauna as we arrived 7.30pm which is a shame

we appreciated the large and comfortable bed, and the ev charge points (11kw, paid separately)

but there are standard bar fare if the a la carte is not

accommodation and location helpful and friendly staff the waiters and bar staff were very

plenty of parking and ev charging points

gardens and bar were lovely and very chilled for a nice aperitif

the golfers were a bit anti because we had dogs, but the groundsmen were very helpful and fair.

plenty of parking

however, the pizza served for the kids menu is prepared from frozen product, not suitable for this kind of restaurant

the gym and pool are fantastic

loved the buffet breakfast and the spa facilities. very friendly and helpful staff at reception.

location value early check in

check in check out, and the adjoining rooms were great for the kids

comfortable, spacious, clean and easy. staff were very accommodating of early check in.

we were visiting for a funeral and the owners were very accommodating with sorting an early check in

unprofessional, no prior planning for early check ins

excellent rooms, a good bar with fine food on offer both there and in the restaurant.

breakfast very good value, friendliness of all the staff, a special mention for kirsty.

incredible welcome was superb staff brilliant - warm welcome, service superb , great banter with bar staff room was very comfortable, clean , luxurious , everything was

there is a large covered bar area and a fire-pit for when the weather might be less clement than we experienced

breakfast too was amazing

bar and staff are amazing, fantastic decor, great vibes and really friendly staff

great bar and cafe, cocktails and brunch in the morning were perfect

fabulous bedroom, bar and restaurant. would recommend staying here. best hotel in bristol

the bedsheets, bath, toiletries and mini bar - all the little touches of a 5* hotel in a cosier and more unique accommodation

the bar had excellent drinks

very good gym facilities

1.no iron in room 2.no closet for hanging clothes in room 3. couldn't connect to the wifi.

comfortable, functional modern rooms with walk in shower, great wifi, two large single beds in our twin room

located for cabot circus x staff very friendly and helpful breakfast had excellent choice x very clean with covid precautions in lace x no parking but car

breakfast in the morning was good and you could serve yourself

staff were friendly and helpful and allowed us an early check in.

personally i enjoyed the gym , well equipped

good range of breakfast and kids got dinner and drinks free!

mini gym was nice and the breakfast was awesome… with lots of options

staff were very helpful free bands for the kids for ice cream

room service was available

covering from jet lag)

staff very helpful and wifi was good in our room

lovely room. friendly staff. fantastic location with free parking

loved the room service

cosy bar and good food at reasonable prices

early check in easy to arrange

the breakfast was great, very good quality

the evening meal we had in the restaurant was delicious and there was a very good selection for breakfast

the food in the bar was excellent

super friendly staff. went above and beyond for my kids (8&10) especially. breakfast was good.

courteous staff, nothing was too much trouble the were all just a credit to you thankyou the bar was amazing too 10 out of 10 all

the kids are desperate to go back as are we

good welcome, nice location and beds confortable kids really appreciated the swimming pool

staff throughout the hotel, at reception, at breakfast, were so friendly

brilliant tv and free wifi

early check in was very helpful

only small problem for me is i wanted to order room service but i was advised that we have to go down and collect it ourselves instead of actually

food, nice rooms & most importantly all the staff were incredible - from the front of house to room service

the wifi was excellent and the bathroom hot water 1st thing on a morning

offered early check in also complimentary drinks

the bar and food was great - one of the best burgers i have ever had

room rate very expensive and didn't include breakfast, room very small.

breakfast the bar staff and the reception staff were fabulous

everything....comfy bed, clean room, lovely breakfast, great staff

nice breakfast

the wifi was fast and reliable

the room was big enough for our family ( 2 adults and 2 kids ) comfy beds ,nice size bathroom and kitchen corner ( small fridge,kettle ) our family was

mall fridge,kettle ) our family was

quick room service, clean rooms and great value for money

it was extremely uncomfortable for me to be anywhere near the ventilators in the kitchen

we loved the room and our kids loved the breakfast!

staff had prepared for an early check in for us, which was most appreciated

nice big room with bath, large tv, comfy bed and room service.

the gym was near empty and such a good facility overall, i wish i had taken my swim suit also

it was very clean, staff were exceptionally helpful and the breakfast was good too, ideal location opposite the train station; will definitely be staying

and breakfast good

i couldn't arrange early check in (11am).

breakfast (mid week) ended quite early

little bit of a faff getting an early check in but got there in the end at no charge

free late check out until 2pm was fantastic

into the resturant for breakfast and the big sign advertising pancakes then only having them on 1 day from the 5 we stayed

just managed to get food in time from room service

glasses left outside door rather than taken away after room service

free warm cookies, gym

wifi wasn t working in my room

room service would have been great. also evening staff not trained to serve drinks in the bar.

no free. mini bar lol

the bed was amazing!!! jacuzzi in the bathtub was a surprise. the bar is relaxing. thanks

bar in hotel and nice to sit out side

the kids loved the candies as well

also there was only one coffee filter left in my room’s bar and i can’t any refill available in the kitchen lol

kids loved the activities and the free biscuits and sweets

quirky set up, with comfortable rooms off a common area with great facilities that includes a kitchen, pool table and table tennis

location is great. my kids love the pool :)

when we returned to grasmere court in the evening we went into the bar and were served by a lovely, polite young man, kieron

breakfast was amazing

relaxing, small bedroom/bath, however, bar and restaurant provide comfort

breakfast more than adequate and enjoyable

rooms - wonderful breakfast - pub across the street - couldn't be better