bed very comfortable, excellent tasty breakfast freshly cooked to order.

lovely atmosphere in the bar & really helpful receptionist

like the bar to be open past 8ish i didn't end up having a drink here for that reason but this would never

when we returned to grasmere court in the evening we went into the bar and were served by a lovely, polite young man, kieron

the room was great, the breakfast was great and the bar was great

windows - let in lots of fresh air though staff were a bit rude, check out is 11am, we asked for late check out at 12pm at a 10 fee - at 11

extremely helpful and friendly dog friendly ease of arranging late check out very relaxed

dn't try with laptop)

this was very frustrating as when we stayed here previously, the wifi was fine

lovely room, comfy bed, good room service, very friendly staff, good location, plenty of parking

early check in and late check out

i couldn't arrange early check in (11am).

accommodated an early check in and late check out

parking and clean and comfortable hotel breakfast was great in the morning good value and great

it was very clean, staff were exceptionally helpful and the breakfast was good too, ideal location opposite the train station; will definitely be staying

good restaurant / bar with a great

breakfast was really good too

bed was amazing comfortable and the staff were lovely, especially the waiter who brought room service up for me

early check in was organised

*easy check in process *room was spacious, clean and tidy *big, comfy bed *access to 24h gym *24h room service + wake up call

shower and comfort of the room was excellent and we were aloud a late check out free of charge

good location / excellent food and room service will definitely be back

well situated for a bristol visit - including parking which has ev charging

we had kids that were boxing in a tournament on the 11th of june so they needed the rest

accommodating to the kids and the dog

the bar was buzzy and nicely appointed and the rooms/corridors were of good quality

great gym with all you need

very early sat morning

nothing really - apart from the 6 charge for room service

bar area was roomy and comfortable

the communal space is so important, there’s plenty of space and a communal kitchen

sefl-service bar is great

shower gel/ siap/ shampoo/ conditioner, well stocked honesty bar and well equiped communal kitchen

the kids loved the candies as well

we had a room for four, and my kids were absolutely over the moon

the kids are desperate to go back as are we

room we perfect, moved us to a quiet part upon booking in and seeing us with young kids

good welcome, nice location and beds confortable kids really appreciated the swimming pool

friendly housekeeper, request an early check in and room is ready at 1 pm

room service was unreachable by phone during day as well as night

brilliant location and parking. would definitely book again

location parking modern clean

the bar staff were friendly and knowle able, the bar are had good seating and a good atmosphere

near shops free parking free wifi we got free fruits

loved the room service

this wasn't the hotels fault, however when we checked out at 12pm the road was open drinks in the bar were pricey

breakfast was excellent and the hotel is beautiful old but modern building...staff were fabulous

room rate very expensive and didn't include breakfast, room very small.

we booked in at approximately 5pm, there were bags of bedding laundry outside many of the rooms, which did not give a very good impression

we eventually had a room the walk to it though the corridors was littered with dirty plates and laundry piled up outside every room

this is perfect for kids and so close to all the attractions and very good spots to eat on the

gym was good and open 24 hours

the restaurant and bar staff were amazing

it was extremely uncomfortable for me to be anywhere near the ventilators in the kitchen

room service was not as advertised

early check in was available which was quite convenient

top lad at the bar came up with an ice slushie as a replacement, which was banging

suite was fantastic - massive space and kids were excited to try a bath with a tv

location, size of the rooms, gym, breakfast

a concierge checked me in, he was super kind and let me have a late check out as i was speaking at a conference the next day

comfortable bed and plenty of variety of food for breakfast

location, cleanliness, breakfast

breakfast really good

lovely hotel staff at bar really nice, clean and lovely rooms

check in and check out were quick and easy. gym at the hotel. hot breakfast. wifi code given.

great bar and cafe, cocktails and brunch in the morning were perfect

the bar had excellent drinks

beautiful building with lots of character and we really enjoyed having a bar and lounge to relax or grab a drink before dinner

the bedsheets, bath, toiletries and mini bar - all the little touches of a 5* hotel in a cosier and more unique accommodation

bar and staff are amazing, fantastic decor, great vibes and really friendly staff

spa facility

spa pool would be good and more seating outside

kids liked their welcome crisps, sweets etc

uogrades and pool

wasn’t able to use pool sauna as we arrived 7.30pm which is a shame

all pretty food. perhaps a few more healthier breakfast options ( esp vegetarian )& fruit.

kids on floor level 3 directly above us starting jumping on the floor and running up and down at

very good breakfast

the sofa bed in the room for my kids was uncomfortable. had to also pay for parking.

with a door, great breakfast and tea/coffee making facilities, loved the microwave and ice bar by reception, all round a

you had to pay for both and had restricted pool times for children

son hairdryers

the room and the gym

room was comfortable and bar and food were excellent. friendly and helpful staff

too busy in bar area for kids

o bad the sauna wasn't working, but the hammam, bubble bath and swimming pool were)

oth breakfast and the restaurant) was just magnificent

feel the spa could have been bigger

the breakfast was also delicious

they met all our needs, they were so sweet to our three wild kids and even brought them some bread for fishing into the room :) the place is gorgeous

the dining room service was inconsistent and chaotic

could here a bit of noise outside (traffic & kids partying in the evening) but nothing to horrendous

needed to use the wifi for a meeting at 12

excellent fast room service. delicious menu and top quality.

quiet, bed really clean and comfortable. great cocktails. fantastic bar staff.

decaff coffee in room, or at breakfast, so annoying, its every where we go, even on flights

breakfast was amazing

location a few minutes walk from bath spa and shops, bars & restaurants and about 10minute walk from the train station

location fantastic gym w see lol equipment new and quality

close to amenities and good value for money. the room was clean and the gym was well equipped.

there need to be more adjoining rooms and perhaps a spa facility onsite.

me wife and kids all struggled to sleep with it

may be a bar in the room as it appears to have a fridge. and bottles of water.

d floor room).

milk available in a big jar but not the same for juices which were instead mono portions for kids

we called for room service a couple of times and the request was dealt with super fast

i you do go to reception to use wifi

the room service menu was very limited and extremely expensive for very small portions.

location, room size, view from 307, spa, cocktail bar expertly managed by chris

i balanced a room service tray on the luggage stand to be seated far enough away from main desk to watch tv as i

flexibility on early check in which, given it’s at an airport, seems wrong

clean room. spacious shower. breakfast at 4

at the bar in bristol was exceptionally helpful profesional friendly made us welcome sorted drinks etc and

chosen for convenience to airport terminal for an early check in the following morning.

good breakfast

she also allowed us an early check in as room was available

room (14) was a good size for 3 mum friends, high ceilings, two sinks in the bathroom lots of space in the main bedroom

you are right in the centre of historic bath, roman spa and cathedral are just around the corner, nearby columbian coffee shop serves amazing coffee

location next to sally lunn’s and close to baths, spa and abbey

) the location is 15 minutes walk max to bath spa rail station, a couple of minutes from the abbey, parade gardens, lots of restaurant options

breakfast outstanding

great location. not far from major bridge hooked me up w/ local one-day laundry service

the hotel was about 10 minutes walk from bath spa station

the wifi was free it wasn't working so they threw in the parking and a bottle of champagne

separate from the hotel didn t feel very secure, poor food and drink offer

the bar for dinner and breakfast was really great

location is perfect, hotel is new, and clean, comfy, etc. bar and food excellent :)

maybe if breakfast was included that would be nice

loved the hotel interior and the room - very chic. great breakfast, bar and location too.

staff amazing. breakfast experience was excellent, totally justified the cost.