early check in from 10am which was approved but when arrived at property, no one on site and no

as we were attending a wedding at clearwell castle, the motel was easy to find, we requested early check in as we’re also delivering and setting up the wedding cake at the venue prior to the

check in check out, and the adjoining rooms were great for the kids

we walked to the shops and were glad to view a train so area is good for kids as well as those wanting to cycle in the forest

location value early check in

the mushrooms on toast for breakfast were sublime

we have an evening meal and breakfast - both were superb

there is a large covered bar area and a fire-pit for when the weather might be less clement than we experienced

however everyone kept apologising & gave us a free breakfast

was perfect, with ample parking

lack of parking outside the property for guests

location, lovely friendly staff, good traditional english pub, restaurant food was great, ample parking, nice and quiet, only the sounds of the countryside, a place to feel relaxed and safe

great bedroom, bar and food. on the severn way.

breakfast in your room was perfectly adequate, with cereal, home made muesli, toast and jams,

as it's the edge of the world the wifi is weak.

did not meet our expectations, it was not like any of the pictures, the bathroom was dirty, no wifi, toilet was running constantly, and our views were of the parking lot

had called for room service and was directed to leave a message, so i did

we weren t told that the late night room service was not available however the kind staff scrounged up something for us to eat

cause we had a do) was delightful

the castle the dinner and breakfast the view

all of it great room lovely bar great staff

lovely atmosphere in the bar all day

bang slap in the middle of town. busy bar downstairs and all facilities were excellent

super helpful staff, lovely warm bar area and room was warm. clean.

great bar meal too with excellent

were lovely, room comfy, food and bar excellent, ideal base to explore the area, plenty of parking

family room for five which is so rare to find and a top cooked breakfast

in the event the car park had enough room and it wasn't so busy that parking sideways across four bays wasn't a problem

easy access to ross on wye, symonds yat, forest of dean and wales very peaceful location with parking

wifi didn't work at all, this was the only negative, as there is no phone signal wifi is a

many options on the menu for room service, but that was just a small thing

facility is quite a distance to walk from rooms/suites to swimming pool, sauna and steam room favilities

the reception staff were amazing , the spa facility s are really good as well.

room was superb, with parking outside the accommodation, we didn t have dinner, but the breakfast was also superb,

cosy room, spa facilities were good and staff were friendly

ard winning pie) of course was really good, the bar is well stocked with different beers, wines and spirits and is a nice place to socialise

we had breakfast and an evening meal during our stay and the food was exceptional

the accommodations have their own little courtyard area, there's plenty of parking spaces and its nice and quiet around

thought the price for the night was very reasonable indeed, especially as it included breakfast, which was also very tasty

late check out at short notice

location as it is next to a bar resteraunt and the park and ride

room lift bar menu parking

sofa bed was uncomfortable, even for the kids.

free parking right at the hotel, good breakfast, good wifi internet

breakfast, clean, free parking, close to motorway, kids happy

excelnte english breakfast!

location, very helpful, and friendly staff, great burgers and treats for kids

the bed was very comfortable. the breakfast was nice. nice and quiet in the room. good shower.

wifi was not shared and no info was given about how to log on

buffet breakfast with plenty of choice, ample parking, comfortable twin room, shower very

the bar area is a real highlight, with a great atmosphere and an excellent selection of drinks

breakfast was great

the location, the bar and restaurant. the ambience.

we had dinner and breakfast there and both were delicious

of a warning - it was a bit loud in the room

parking is just at the back of the hotel with a path leading to an entrance near the bar

wifi - i could receive e-mails but couldn t send any

historic inn on cotswolds hill/plateau with golf course adjacent shared with free-range cows

in to wifi was poor - required date of birth

plenty of easy parking

was insanely delicious, the bar was amazing, room was beautiful and the staff were so friendly

ev charger wonderful

kids loved the milkshakes

loads of ev chargers, nice, new, modern finishes throughout

food amazing ev charging great too

accommodation and location helpful and friendly staff the waiters and bar staff were very

but there are standard bar fare if the a la carte is not

ev charging points in car park

this was fine but usually when staying in a hotel it’s nice to sit in reception or in the bar and have a drink

gardens and bar were lovely and very chilled for a nice aperitif

finally, there was a total lack of wifi which was unexpected in a smart hotel - it must have gone on holiday with the alexa which was

kids liked the pool.

the room service wasnt very nice food and very overpriced

bedroom was comfy big bed and warm downstairs bar and lounge area also very nice big screens on all the time for football/sports not far from

wifi code not visible at all alexa didn t know either

we liked the pool with hot water! convenient if you come with a car

on one afternoon, i went to work in the bar area and there was a large group of staff chatting and laughing noisily

the spa is so relaxing and the gym had a lot of machines on offer

swimming pool and sauna/steam room were all very nice and

the evening bar lady was very welcoming and genuinely a nice lady

we were right next to the front door and eating area but heard no noise the next morning when breakfast stared

the staff were helpful and friendly. bar was good. breakfast was nice. good value for money.

had arranged a late check out at the front desk to avoid being woken, however house keeping let themselves in

the bar area was a nice surprise, spotless, stylish and prompt service

amazing staff. great with our kids and dog. very helpful!

helpful male staff in pool reception who helped me retrieve my locker token and was very careful to make sure no one was

just a shame that due to my late arrival i missed the gym/pool

there was also rather a lot of walking around to do at breakfast

kids liked their welcome crisps, sweets etc

i did not try breakfast, but it should be okay.

great rooms, very spacious and modern, with all the amenities and a beautiful rooftop bar and terrace overlooking the cathedral

no room service. wasn't well and needed food. restaurant closed at 9pm too which isn't ideal.

room service breakfast was very good

billing,instructions to arrive, parking ,room service were all poor

lots of thoughtful touches...great breakfast

no facilities for an evening meal or bar although this was mentioned on website

really comfortable and liked four poster effect, room quiet no neighbour noise, bathroom large, kitchenette useful, lots of info from hotel owner, and all around walls, very helpful to be able to

breakfast very good, really tasty and had a little bar so we could get a few beers after the rugby

they said they was a bar but when we got there they was no bar

a small kitchenette and a bar available

kids (3 and 5) absolutely loved the breakfast it had everything they needed

wish thee was some outdoor space for kids and a bit of green area or mini-garden

out due to covid packed bacon rolls, yogurt, fruit, cereal, bottles of pure orange , breakfast bar and coffee

wifi wasn't working for two days which prohibited my work as it did on a previous visit

spot on, comfortable bed, fast wifi

pool and facilities were superb

location with lots of parking : comfortable quiet rooms; great breakfast , excellent pool and spa

kids eat free

the kids enjoyed two meals and the swimming pool

room service and the meal provided was lovely