close to stores and restaurants. the pool was also a bonus.

i had selected this for me and my kids to have a retreat for the weekend but even a 4 year old was disappointed

to pay for breakfast when it was included in the price

staff was very nice, free breakfast, wifi, and the pool was nice

the pull out sofa bed was worse than sleeping on the floor, but would be ok for kids.

later breakfast end time i’m saturday

good location. quiet room. excellent breakfast.

breakfast was amazing! check in easy. front desk employees very friendly and helpful.

i got a chocolate milk from the breakfast to take in the car

needs more variety of creamer for breakfast coffee bigger area to make coffee when busy a get and go style for easy coffee love

the breakfast was great

the outdoor fire pit and putt putt golf were amazing!

pool. coffee all the time available. parking available. invoice performance for work needs

they have a beautiful pool and exercise room

the breakfast bar had fruit that was over ripe. it had oatmeal but i would have enjoyed grits.

staff was amazing and i loved that a bar was located inside the hotel so we did not have to leave

the pool and gym

i liked the bar area, karaoke and the friendly staff

the free continental breakfast was great

we had to go to the gym for water

conveniently located near my job breakfast was awesome staff were nice

good parking for one. clean even when snowing. easy access to highway.

crowded parking lots

the pool was a very nice size and the kids had a blast

in how nice the morning breakfast lady was so nice too my kids in the lady that check us in

close to where we needed to be. ground floor was great because we have kids. staff was friendly.

breakfast had some good variety

dirty pool

room size and setup, having a kitchen area

disappointed no pool, gym, and breakfast

there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous prices

the pool was out of service. so that was disappointing for my kids.

picked this place so my kids could swim but weren’t able to

it was nice to have a bar on location for a nice glass of white wine in the evening

they let us check in early which was helpful since traveling with kids and attending an event

breakfast was great and if possible the staff and management were even better

food was amazing, we ordered room service. the room was spectacular and will go back!!

live music in restaurant and bar every night

no room service. no food at all from 10 to 5

gym was well equipped, but strangely right at street level with no blinds

she saw us leaving super early with two sleepy kids in tow

if you have plenty of time you'll enjoy the free gym access, lot of restaurants just across the street

it was not breakfast yet, but she offered us two muffins, and went and got them, putting them in a bowl and

breakfast had a huge range of options for my picky teens

location, gym, staff esp. greg

small and lots of kids. i did not feel comfortable swimming.

refilled even though there was a half hour of breakfast service left, and in the evening food the bar had only

the pool was a little chilly for my taste

mattress was a bit soft for me, and i wasn't a fan of the all-in-one weight machine in the gym.

king room was over my expectation, it has fully functional kitchen, a very roomy working space, super nice and modern looking living room with sofa and tv

that there was an option to accommodate two kids - the bunk beds

very clean and comfortable. the rooftop bar is awesome!

standout feature: the rooftop bar is absolutely phenomenal

nice bar in the lobby

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

the staff was warm and helpful and if there were lots of cool places to relax including a bar with live music at night

lisa in the bar was very helpful,she even drew us a map( i dont think we did a good job following it

particularly a the bar for drinks at night, and for breakfast in the morning

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

because we each turned it on accidentally when trying to turn on the light in the kitchenette area

i love that the laundry facilities are no charge, except for laundry soap

staff are very friendly and breakfast is good

floor of pool is a little rough

breakfast was mediocre. the shower was filthy, hair in it and dust/dirt

- the water from the machine in the gym was warm

pool needed to be upgraded, pool hot, pool lighting and phone for emergency was off the wall and

newly renovated , self laundry

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not functioning because they were in construction mode

at the gym there were no wipes or disinfectant to clean the machines.

the food in the restaurant and through room service was just awful

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very limited other than that i

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

we checked in no one told us there would be no room service

was eh did order room service and dined at the restaurant the morning of check out due to convenience

the atmosphere in the bar for dinner was great

had a restaurant, no room service

allowed an early check in and told me about the parking garage 1

regina at the bar was really great as well

gym

nice breakfast and wonderful staff

pool was great!

great location , had a river view. clean and complimentary breakfast was great

river view. clean rooms. breakfast

breakfast was fine considering the restrictions

restaurant and bar still closed due to the virus with no food service at all

i was sorry restuarant and bar areas were unavailable

was excellent: location, comfortable beds, spacious rooms, water pressure in the shower, fitness center, staff

bar and dining room were closed due to renovations, but that was not stated on the website - these

the bar to open soon which was always

i liked how spacious the room was, the cleanliness of the room/hotel was and the free breakfast.

the fitness room was unbearably hot

the staff was friendly helpful from arrival to departure .. the fitness room was phenomenal

good location. good staff and good breakfast.

breakfast was wonderful with a wide variety of items

cozy room, nice courtyard, and overall more peaceful than major hotels the shuttle service was a wonderful feature and monk's bar was a great way to unwind

even to the casino

bed (couldn’t sleep - very sore), outdated gym equipment and gym room not kept

loved monk's bar, and the grab and go breakfast

cleanliness of the place, the combination of modern and classic, the breakfast, the shuttle and the staff overall was just so amazing

nice amenities. great gym. friendly staff. big, clean lobby with gorgeous outdoor patio

free breakfast, friendly staff, mail services, work out room, and happy hour for guests.

suites are great because they have a full kitchen: regular sized fridge with microwave and a dishwasher

breakfast was simple and delicious

clean, pool table was nice for the kids.

trying to use pool area the one night, we went down about 8 pm and there was a family with small kids in the hot tub we went back down about 11 and they were still there

was an ev charger that was available and everything about the room worked perfectly

rooms were large, breakfast was good, snacks were good && how can you say no to free parking

permitted a early check in for a guest with medical needs

pool and fitness room was a plus

front desk staff was great, love the hotel style and the upper lobby and bar layout

was amazing for pnc park and rivers casino

great location, helpful staff, good gym, comfortable and clean.

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

gym and common areas were not as clean as i would expect

friendly staff, check in parking availability, availability of weight room and pool, comfortable room with desk, sleeper sofa and comfortable bed/pillows

it was nice to have a bar in the hotel and the gym was great

staff, pool & gym, interiors fresh and beautiful

gym was not well maintained

room was very clean and large, the gym was the perfect size

gym was a little bit limited, but not a problem

the breakfast was okay but not the best. the coffee station in the room was not stocked

location, valet parking and the outdoor atrium. the attach bar was very cool.

city view wasn't great, but not terrible either. no room service or minibar.

the gym

location and cleanliness nice bar and restaurant in the lobby area

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

decent bar that we spent a little time at, too

very old building- built in 60-run down and gym was poor

pool and gym

very clean and early check in

staff, gym, pool

location was perfect. nice bar and good breakfast

the room was comfortable and modern as well as excellent wifi connection

the bloody mary bar and breakfast was outstanding

great gym - large room - beautiful decor - friendly staffer

everything was shut down. no gym, no rooftop access.

was told there was room service available 24 hours

restaurant breakfast was delicious

comfortable nice and clean with a little kitchenette

we really appreciated the complimentary shuttle service.

i love the restaurant aspect also the bar area was full, very nice hotel

the other phone's pre-programmed buttons for housekeeping, room service, etc

indoor pool for the kids

room service was also prompt and delicious

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have a pool

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have a pool

extra charge for early checkin

room service was fast!

i was really impressed by the gym and pool area

my kids enjoyed the layout of the rooms n it gave

room service menu could have more variety

great reception with open bar and snacks and amazing made to order breakfast- restaurant and bar staff were extremely kind

the suite was spacious enough for 2 adults in the king bed and 2 kids on the pullout couch

enjoyed the bar downstairs

was great, the staff was excellent and knowledgeable, the rooms were clean and comfortable, wifi signal was strong, restaurant, bar, and coffee bar in-house were

wifi was in and out the whole time

the gym was very nice but a pool would take this place to the next level

room service was polite and on time as asked

restaurant is close by on the 5th floor, along side the gym which is very clean

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

the room is spacious too with a nice bed, gym tools , lg tv and a safe

right downtown! zen environment gym equipment inside your room

no bar in hotel.

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

they server breakfast with very limited items in the room with 20% room service charge and some delivery fee

ry and jessica were professional and incredibly

very good hotel gym with a nice view and a lot of machines

room service on the second day dropped the ball

tv, free wifi, enough space that my friends and i didn't feel claustrophobic

the room service and space were excellent.

if the pool was working it could be much better for us an the kids

we also had unpleasant neighbors who were drunk kids and not much was done about their profanities yelled at us

pool was clean, fitness room was fantastic, and hotel was overall excellent

also a band in the bar downstairs was playing loudly until probably around 2am

staff was great. bar great

drunk hotel guests, dirt on the 'new' bar of soap

example: where the fitness room was

the location was great! the fitness room and the restaurant were great!

no food, bar only there occasionally mattress was too soft

the gym being closed was the only thing that made me sad about this place.

clean, well decorated, quick service, bike rental, rooftop terrace, location, good gym

room was beautiful the vibe is just so updated bar was awesome ud83dudc4f loved

the waterfront view from our room, the comfy mattress, beddings, thick towels, the rooftop and gym

i like the modern industrial decor and the small little bar restaurant.

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

we believe the bar could have stayed open longer

birthday, but didn't get any replies besides the first message

came with my wife and two kids, our room had two double beds and was a bit small but did the job

requested early check in - got early check in, but had to take 2 double beds instead of a king

facilities, room, and the gym.

we were able to walk to pnc park, the casino and the duquesne incline

hotel was fine, the room comfortable, the bar area somewhat small but still acceptable and the location was ok

location was great rooms were clean bar & restaurant right on location

staff seemed polite. clean rooms,pool and gym.

there were no towels in the pool or the gym either day

also no useable pool in the winter

pool, hot tub, gym, vending, refrigerator, plugs for charging

room service closes early

room and breakfast was great

lacking is clear- easy- good room service

not using valet parking. everything else was wonderful

self parking garage pain to get to the differnt levels

breakfast was really nice

liked the free breakfast, the pool ,the staff was very friendly, it was clean the rooms and comfortable

very clean!! very friendly staff!! loved the pool and breakfast!!

the staff was super friendly and the hot/cold breakfast buffet was well stocked and delicious

kids running up and down the hall until late night!!!!

lots of parking

of local venues by staff, size of rooms, clean, pool super clean, updated

there was no room service during the three nights i was there.

finally come back end up waiting in the parking lot until 3:45 not good when your tired and just need to de stress from driving far and

8:20 am housekeeping banging on door waking kids up

fluffy and comfortable pillows. bed was comfortable. breakfast was good.

we were in a hurry to change for a wedding and we asked for an early check in and it did not happen

breakfast coffee was great

since no-one mans the breakfast, there should be some clear signs as what to do and how to do it

had breakfast option along with on-site vending and laundry

i liked the location and free breakfast.

breakfast and clean room

good breakfast and friendly staff

comfortable room,good breakfast

the staff found my kids retainer and are shopping it home. thank you!!

clean rooms, restaurant was excellent with great prices, and the gym was the best i have ever seen in a hotel

the gym

we requested late check out and the lady at the desk was very helpful with that

my husband told her we scheduled a late check out and she didn't seem too happy about it

the staff was friendly, pool and gym were clean, breakfast was good, bed was comfy.

social distancing, cleanroom, diverse breakfast (boiled eggs), great services, free parking.

very clean good breakfast clean pool and gym friendly staff very comfortable

breakfast was an amazing surprise

pool looked small, but saw people enjoying it

breakfast was good. parking was great and free in and out was wonderful

large rooms great bathroom decent breakfast. we enjoyed our stay.

breakfast

breakfast and coffee were great.

the breakfast

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

the breakfast was enjoyable and the coffee was also very good.

beautiful clean hotel friendly staff delicious hot breakfast there included

wanted to sit around the pool in the sun, not swim. no chairs though so we sat on the bench.

great rooms, service, staff, breakfast, shuttle service and pool.

pool was down for repairs which is why i rented there to start with

breakfast

the location was perfect, breakfast was delicious, and the room was very clean

like the bar and the restaurant

the pool, gym and bar were a plus

it was nice stay at this hotel nice gym and swimming pool.

the room was spacious and clean. the hotel had great amenities like a gym and restaurants.

early pool hours and late check out

to downtown or the south hills, nice outdoor pool, really friendly sunday evening host, great breakfast, well lit parking, great room air conditioning, plenty of hot

fitness room had a good amount of space and options available to workout

fitness center could have been a little more up to date but happy it was there

to our venue, ample parking, great breakfast options, clean room, quiet, endless hot water, soap/shampoo/lotion in the room, hair

breakfast was excellent. room was comfortable. staff was great!

the breakfast and selection was amazing.

room was spotlessly clean, bed was comfortable, breakfast bar was outstanding

the option for late check out!

convenient area and close enough to my daughters gymnastics meet.

breakfast was very nice. staff very courteous and helpful.

breakfast could be better. i would have liked an extra blanket .

swimming pool had to much chlorine.

breakfast was awesome

was unfortunate that the hot tub and waterfall was not working in the pool area, and the pool was rather cold as well

no working hot tub, very cold pool (and no towels available at the pool)