restaurant and bar still closed due to the virus with no food service at all

the staff was wonderful, patient & kind - explaining how the process works & then offering a late check out

bar and pool area were shut down

bar and dining room were closed due to renovations, but that was not stated on the website - these

cafe and bar were closed

pool was warm and open late

the pool and the location

pool was great!

cold pool. no hot tub

the pool being closed but it was foe good reason and by that we were happy im sure the next visit the

comfortable, clean, friendly, breakfast was good

clean room and the breakfast was good

staff was friendly, the fitness center was impressive they have everything you would need, the entire place was clean and

- only offered a bagel in a bag pool & fitness area wasnâ

breakfast workers could have been a little friendlier and have kept the area a little more tidy

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

the bar and bartender were great, and the building was charming and historic

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

particularly a the bar for drinks at night, and for breakfast in the morning

i could not use their wifi

the room service was okay

wish i could of ordered room service, no facility available

somehow remembered my name amongst all the other parents bringing kids to college

regina at the bar was really great as well

ich costs 20 per day

room service was also provided in to-go packaging

was eh did order room service and dined at the restaurant the morning of check out due to convenience

room service and support at the reception not a the level of the hotel

on site restaurant, room service. valet parking

laundry facility was broken

only thing i’d suggest is a heater for the pool

i'm not expecting a full gym, but this was minimal

gym. breakfast.

newly renovated , self laundry

party boomers get second dibs on rooms ( i called a couple days before and said we have three kids and need the room we booked and we got it) i say relatively clean in that we asked for extra

if you have plenty of time you'll enjoy the free gym access, lot of restaurants just across the street

clean, spacious room, comfortable two queen beds, friendly staff, good breakfast.

the pool was closed which really disappointing our kids

both nights we were woken at 2:30 am by kids/ people running and yelling in the hallways

it is huge. it has a kitchen, living room, bedroom and bathroom. all updated to new furnishings

breakfast was great, staff was amazing, very clean, nice room, felt comfortable

was not working in the gym, there were no towels

very clean! great breakfast, modern

king room was over my expectation, it has fully functional kitchen, a very roomy working space, super nice and modern looking living room with sofa and tv

the breakfast

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

breakfast and coffee were great.

the breakfast was the best i've ever had at a hotel - even better than embassy suites

the breakfast was enjoyable and the coffee was also very good.

from the front desk to the valet to the bar tender to the cleaning staff

angel at the bar was so sweet and nice and made the drinks really well and was a great addition to the amazing

i love the staff, the room service is great

fitness room was small but worked; day pass at local gym is available free of charge

my entire stay no room service was provided even when explicitly asked the front desk

free wifi, and good breakfast

if the pool was working it could be much better for us an the kids

was so very nice the lobby was very hot the rest of the hotel was nice there was a lot of kids and we didn't hear any noise and it was nice the traffic outside never heard it the whole stay

fitness center and the pool were being renovated and not in service

we had a comfortable room and kids loved the pool

room was very clean and large, the gym was the perfect size

the pool was great

the swimming pool looked very nice

the gym, business center, pool, laundry, and restaurant were closed

was perfect so was the pool and hot tub as well as our room and the space in it and comfortable

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

location and cleanliness nice bar and restaurant in the lobby area

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu; not a great value for the

decent bar that we spent a little time at, too

no recommended with kids

breakfast open 6-10am with 24/7 free coffee, tea and cookies

fitness room had a good amount of space and options available to workout

also allowed us late check out for free

to our venue, ample parking, great breakfast options, clean room, quiet, endless hot water, soap/shampoo/lotion in the room, hair

friendly staff, gorgeous rooms, super clean and the breakfast was delish

the room was comfortable and modern as well as excellent wifi connection

it was just the wifi connection that was the downfall

bar was really great and offered water and cookies at front desk

served breakfast would have been a bonus, but they did bring a microwave to our room, so we were able to

breakfast was overpriced

room was clean, there was a quiet ac, good location, walkable distance to everything, nice gym equipment

lounge/bar was cool and restaurant in the old gymnasium was interesting

the restaurant and bar at the hotel was a pleasant surprise

the gym being closed was the only thing that made me sad about this place.

gym was decent

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

free breakfast would make it 10/10.

i didn't like were covid mandated - the courtyard, restaurant and bar were closed

liked the bar area, staff was very polite, and the room was very clean

rooms have workout equipment in the room along with a gym

the staff were extremely friendly, the server who brought up my room service was even wearing a suit

nice decor, great restaurant on premises that served takeaway breakfast and sit down dinner, rooms and public spaces were very clean, staff was responsive to all

the spa king room was the best decision we ever made, due to going to lush and using a few bath bombs

hotel didn't do anything to help to get a reservation at the hotel bar or resstaurant.

room service did not freshen up our room sat -monday

the mini burnt almond torte i received via room service was pure pittsburgh

quality was the best i've ever had and i travel frequently room service timing and quality of the food was impeccable location of the hotel was absolutely

room service was also prompt and delicious

bed, clean, nice sized room, very cool historic building, early check in was very nice, friendly staff

the speak easy bar had great atmosphere - and drinks

breakfast was terrible

we came to get the kids out of the heat because it was very

it was also nice having a full kitchen

and i get this, it wouldve been nice if the bar was actually open, but really i think that was

i liked the gym facility and that the staff was nice.

decor, lobby bar view

i love the fact the the gym have to be key access only and the building as well

was amazing for pnc park and rivers casino

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

gym and common areas were not as clean as i would expect

free breakfast, coffee, tea and water - all day

the pool was a little on the small size for my 12 yo but all the other kids seemed to enjoy it.

the kitchen staff kept it neat and clean and everything stocked in a timely manner

was an ev charger that was available and everything about the room worked perfectly

cleanliness and breakfast

leaves sticky on shoes that gets tracked all over your carpet we took to walking around swimming pool when water on side or running shower and then walking on wet so our shoes would stop

we like the complimentary happy hour and the selection at the breakfast bar is always wonderful

breakfast was delicious, daughter loved the pool and the suite was great.

the bar was very nice and friendly

we were told to call in advance to see about early check in

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

gym was a little bit limited, but not a problem

had the breakfast burrito and it was excellent

better gym and a more reasonle parking prices

did not provide breakfast every morning

pop up bar was great and the staff was super friendly

dark room, small, bar limited, no room service, no info in room bout services.

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

i like the modern industrial decor and the small little bar restaurant.

we believe the bar could have stayed open longer

we traveled from san fransisco and arrived super early

loved the early check in and really appreciate the 12pm check out

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we left

staff was great. bar great

the location was great! the fitness room and the restaurant were great!

very good hotel gym with a nice view and a lot of machines

we booked massages in the spa and they were the best we've ever had

the spa was amazing! beds very comfortable

ry and jessica were professional and incredibly

spacious room with a beautiful view

there is a rooftop bar where you can drink ud83cudf78 and overlook the whole city there's an outside area on the

nice bar in the lobby

nice location & the roof top bar was so convenient

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing valet attendants were overly polite and

the hotel building is huge and plenty of room for my kids to stretch their legs

bar was downstairs pool was also in the same building the room was spacious and the view was

there were no towels in the pool or the gym either day

restaurant on site with bar was convenient and the food was excellent

- clean - comfortable - expensive pet fee

there was no room service available & the restaurant was closed due to covid

room service was lovely as well all the staff

the style was amazing. room service top-notch.

the room service staff was timely and yummy

the gym was sorely lacking for a property such as this.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

there were a bunch of cheer or gymnastic kids in the hot tub yelling and screaming

bad wifi connection

room, location, bed, gym, bathroom, facilities

came with my wife and two kids, our room had two double beds and was a bit small but did the job

was lovely, the shuttle was great, surprised by the cute little gym and breakfast services

breakfast was different

cozy room, nice courtyard, and overall more peaceful than major hotels the shuttle service was a wonderful feature and monk's bar was a great way to unwind

for breakfast you put your order in for any item on their list

so lovely! so well restored and comfortable. great breakfast and staff.

the other phone's pre-programmed buttons for housekeeping, room service, etc

close to pnc park,shuttle driver was great and the breakfast crew was wonderful

to the residence inn because spring hill suites was closed the room was nice because of the nice kitchen

i love the restaurant aspect also the bar area was full, very nice hotel

we didn't eat at the restaurant or use room service, but we did use the fridge/microwave in our room and both were clean

room service closes early

self parking garage pain to get to the differnt levels

beautiful hotel, great breakfast!!! wife and i were impressed!

you don t use valet parking,there s a good chance of getting lost

asked for early check in and was accommodated

ice maker works, pool works, staff was plentiful,,breakfast was amazing

gym and pool were good

except they couldn’t give recommendations for a spa or restaurants

person handing out breakfast to go bags very nice to us. free parking

breakfast, the room, the beds were wonderful, i slept great

gym was poorly setup and maintained: 1)2 threadmills: one was off; the 2nd one wasn't fully

we liked the gym and that they offered healthy snacks and cookies

the staff was very friendly and was able to accommodate an early check in

the shuttle service was very helpful getting to the pirates game! friendly staff! nice pool!

pool looked dirty

the pool was out of service. so that was disappointing for my kids.

one bar of soap for our two day stay; staff was very courteous in giving us extra soap

pool not open and no breakfast bar due to covid-19

there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous prices

picked this place so my kids could swim but weren’t able to

i really like the gym and the hotel staff

gym,indoor/outdoor pool, restaurants and you cannot leave out the warm beautifully made cookies at

early pool hours and late check out

i think the bar needs to be open until midnight

to high pet fee.

great hot & cold breakfast

very clean, reasonable price, rooms are a very nice size, great breakfast!

the pool didn't seem well kept

room clean and comfortable bed, breakfast, everything was good.

the pool and gym

the service at the bar was quite good. i had no meal, but the french onion soup was fine.

great service. big room. great gym! everyone was extremely helpfu and friendly.

close to the south hillsvillage mall, aaa and banks. has a swimming pool and athletic center.

clair police were not nice to my kids

pool wasn't open but it wasn't the hotel fault it was due to the covid

the breakfast was great! the location was so convenient

the kids love the pool and they like making their own waffles in the morning and love the breakfast

there aren t many tv channels (like what i m used to at home) but there are enough and the wifi was strong enough to stream shows on my tablet (-)wifi was poor. (-)wifi wasn t the best but not a big deal (-)didn't have free wifi and could have more channels. (-)wifi system was down so that the receptionists could not relocate my reservation information, could (+)room, clean, fast wifi, complimentary water bottles when checking in friendly reception (-)wifi was not that great (+) wifi was easy and there was a decent place to work for an hour or two (-)wifi connection (-)the wifi was terrible.

staff are user friendly .. pool got some towels.

conveniently located near my job breakfast was awesome staff were nice

breakfast had some good variety

good room, pool and gym were nice

kitchen staff exceptional

excellent breakfast

clean pool and work out area

friendly staff, clean, comfortable room, good breakfast with lots of choices.

excellent breakfast. friendly manager.

the breakfast buffet was kept stocked even if you slept in late

the breakfast is wonderful also

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

desk staff went out of her way to show us how the lift chair in pool worked

was a little further from our dance comp at the monroeville convention center, because of the pool

seat was loose in room, pool room was cold, pool water temperature could've been warmer and price was a little too high

the breakfast was great

the breakfast bar had fruit that was over ripe. it had oatmeal but i would have enjoyed grits.

great breakfast. staff was helpful and attentive to our needs.

the breakfast was amazing and staff was wonderful

later breakfast end time i’m saturday

close to where we were staying. allowed early check in

pool and gym were nice

breakfast not good. had a piece if plastic in my sausage gravy.

allowed early check in and late checkout.

i thought the pool water was to cold

the gym was far inferior to any other hotel gym, and the breakfast was deplorable

the hot breakfast was excellent

breakfast was bad because of the covid virus.

staff, quick check-in and check-out, room was ready when we arrived, breakfast was available in the time specified, great variety in the breakfast food, quiet, no

breakfast was perfect and the beds were very comfortable

nice facility with a good amenities, including a fitness center and a nice pool

breakfast was extremely delicious. with a hot food selection that changed each morning.

great pool and a nice breakfast spread.

the bed was very comfortable and the kitchenette was well equipped

had a really nice kitchen area

i love that the laundry facilities are no charge, except for laundry soap

pool was fantastic; we felt like we were in a colorado lodge

shower room and changing room attached to the pool

wish pool and breakfast were available.

the cleanliness of the hotel and the pool. it was also quiet and the rooms have lovely showers

the pool was closed the second day

the pool was very nice and our son had a lot of fun in it

bathroom tub needed a good scrubbing. pool was not heated.

chose 5:10am shuttle service & was told to be in lobby at 5am

was wonderful including the staff, comp breakfast, parking, and location

shuttle and parking were very

awesome breakfast and pool!

info said they had an airport shuttle, and they did not.

new breakfast protocol

i stayed with you because of your name and you had a shuttle to the airport

no shuttles to airport

nice size rooms , and the bar /kitchen stays open until 2am