pool didn't have any towels available a couple times saturday evening, so we had to ask multiple

breakfast was fair.

great hot breakfast with lots of selection.

the breakfast bar had fruit that was over ripe. it had oatmeal but i would have enjoyed grits.

great free breakfast too

great breakfast. staff was helpful and attentive to our needs.

the breakfast was amazing and staff was wonderful

later breakfast end time i’m saturday

good location. quiet room. excellent breakfast.

staff were very friendly and breakfast was very good.

we also liked the size of the pool even though we did not get a chance to swim i it

was cold not good quality; gym equipment was broken; someone’s pizza box and crumbs on the floor for days in the public

room clean and comfortable bed, breakfast, everything was good.

kids loved the pool

people was standing out from drinking loud and in lobby when my kids and myself walk in

not like the breakfast at all

wish breakfast has started earlier on the weekend

breakfast selections were good

staff was very nice, free breakfast, wifi, and the pool was nice

there is something wrong with the breakfast juice, perhaps not mixing appropriate portions of juice to water, but it’s free so this

the bar was cozy and you had indoor/outdoor

gym was well equipped, but strangely right at street level with no blinds

from the front desk to the valet to the bar tender to the cleaning staff

room service was terrible

the wifi was included, and the gym was functional enough for a quick workout

both nights we were woken at 2:30 am by kids/ people running and yelling in the hallways

she saw us leaving super early with two sleepy kids in tow

clean, spacious room, comfortable two queen beds, friendly staff, good breakfast.

if you have plenty of time you'll enjoy the free gym access, lot of restaurants just across the street

the pool was small but perfect for my kids to get some energy out before bedtime

the coffee bar and snack/restaurant were closed

one bar of soap for our two day stay; staff was very courteous in giving us extra soap

indicated that it had a bistro and bar

they let us check in early which was helpful since traveling with kids and attending an event

there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous prices

they had the pool and gym closed

the breakfast items on the buffet were not refilled even though there was a half hour of breakfast

did not like that the was a swim program at the pool and we could not use it when we planned

loved the kitchen in the room

omelette station at breakfast. gym 24/7. staff extremely friendly!

standout feature: the rooftop bar is absolutely phenomenal

very clean and comfortable. the rooftop bar is awesome!

nice location & the roof top bar was so convenient

staff accommodated request for early check in - much appreciated

there is a rooftop bar where you can drink ud83cudf78 and overlook the whole city there's an outside area on the

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

was a wedding going on when arrived couldn’t use the down stairs areas till after 9pm (bar etc) football game was at 8:30 so wasn’t there when bar was available or outside balcony

bar service, the atmosphere, the decor, the architecture is breathtaking, the location, the

the bar and bartender were great, and the building was charming and historic

the breakfast was great , staff was very friendly .kids enjoyed the pool.

conveniently located near my job breakfast was awesome staff were nice

the pool was a very nice size and the kids had a blast

offered water everyday, clean room, fitness equipment

love the coffee, tea, hot chocolate bar 24/7, as well as fruit, lemon water, bottled water

gym

close to where we needed to be. ground floor was great because we have kids. staff was friendly.

price was right for large room with little kitchenette

due to covid the gym and the pool was closed.

simple thing, have another toaster in the breakfast are to speed things up

is everything: nice room, good small gym, nice swimming pool, the area where is located is in the middle of pitt’s university and this

very clean, great staff, restaurant and bar in the bottom of the hotel was very convenient.

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer set in case multiple guests need it at the

just the pool looks like it’s built in a hail cell and my son refused to go into the pool area

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn’t empty the garbage

on site restaurant, room service. valet parking

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very limited other than that i

we checked in no one told us there would be no room service

the food in the restaurant and through room service was just awful

the gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never

allowed an early check in and told me about the parking garage 1

st as at bar alison went out of her way to help us

wish i could of ordered room service, no facility available

regina at the bar was really great as well

the location is handy and the inside bar was cool.

because we each turned it on accidentally when trying to turn on the light in the kitchenette area

we were there for two weeks and it really had everything we could need: breakfast, gym, kitchen with dishes and dishwasher in the room, washing machine and dryer that we could use

i love that the laundry facilities are no charge, except for laundry soap

good location, nice size rooms, big kitchen

clean，big space with a fridge in the king room，great breakfast。

nice breakfast and wonderful staff

pool was great!

great location , had a river view. clean and complimentary breakfast was great

river view. clean rooms. breakfast

breakfast was fine considering the restrictions

the staff was friendly helpful from arrival to departure .. the fitness room was phenomenal

everything you would need, the entire place was clean and updated, the beds were comfortable, the breakfast was really good, the location was nice and close to everything we wanted to do

great breakfast

breakfast workers could have been a little friendlier and have kept the area a little more tidy

good location. good staff and good breakfast.

restaurant and bar still closed due to the virus with no food service at all

early check in, reasonable privacy.

bar and dining room were closed due to renovations, but that was not stated on the website - these

gave my king room away which i had booked months in advance, the bar was out of a lot of supplies for the few mixed drinks they offer, & our tv didn’t work and

was excellent: location, comfortable beds, spacious rooms, water pressure in the shower, fitness center, staff

the gym and patio

and i get this, it wouldve been nice if the bar was actually open, but really i think that was

facilities are great, the gym is large and well-stocked, and the lobby is an excellent spot to relax

nice seating area for breakfast

had to offer due to covid restrictions (not their fault) and a full hotel that reserved the bar and billiards area for a wedding party

basic room without kitchenette. small exercise room

the fitness center open

we did not use the pool or fitness facilities but they looked great

waffle bar was fun for the kids

staff was very nice and allowed us early check in since our arrival was early.

we utilized the gym, the ice machine and monk’s bar

overall more peaceful than major hotels the shuttle service was a wonderful feature and monk's bar was a great way to unwind

was lovely, the shuttle was great, surprised by the cute little gym and breakfast services

was clean, elevator worked never waited for it, staff very friendly, workout gym nice, no problem accessing

renovation, limited gym

front desk staff was great, love the hotel style and the upper lobby and bar layout

was amazing for pnc park and rivers casino

great location, helpful staff, good gym, comfortable and clean.

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

gym and common areas were not as clean as i would expect

friendly staff, check in parking availability, availability of weight room and pool, comfortable room with desk, sleeper sofa and comfortable bed/pillows

it was nice to have a bar in the hotel and the gym was great

staff, pool & gym, interiors fresh and beautiful

gym was not well maintained

room was very clean and large, the gym was the perfect size

gym was a little bit limited, but not a problem

the breakfast was okay but not the best. the coffee station in the room was not stocked

location, valet parking and the outdoor atrium. the attach bar was very cool.

city view wasn't great, but not terrible either. no room service or minibar.

the gym

location and cleanliness nice bar and restaurant in the lobby area

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

decent bar that we spent a little time at, too

very old building- built in 60-run down and gym was poor

pool and gym

very clean and early check in

staff, gym, pool

location was perfect. nice bar and good breakfast

the room was comfortable and modern as well as excellent wifi connection

the bloody mary bar and breakfast was outstanding

great gym - large room - beautiful decor - friendly staffer

everything was shut down. no gym, no rooftop access.

was told there was room service available 24 hours

restaurant breakfast was delicious

comfortable nice and clean with a little kitchenette

we really appreciated the complimentary shuttle service.

i love the restaurant aspect also the bar area was full, very nice hotel

the other phone's pre-programmed buttons for housekeeping, room service, etc

indoor pool for the kids

room service was also prompt and delicious

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have a pool

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have a pool

extra charge for early checkin

room service was fast!

i was really impressed by the gym and pool area

my kids enjoyed the layout of the rooms n it gave

room service menu could have more variety

great reception with open bar and snacks and amazing made to order breakfast- restaurant and bar staff were extremely kind

the suite was spacious enough for 2 adults in the king bed and 2 kids on the pullout couch

enjoyed the bar downstairs

was great, the staff was excellent and knowledgeable, the rooms were clean and comfortable, wifi signal was strong, restaurant, bar, and coffee bar in-house were

wifi was in and out the whole time

the gym was very nice but a pool would take this place to the next level

room service was polite and on time as asked

restaurant is close by on the 5th floor, along side the gym which is very clean

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

the room is spacious too with a nice bed, gym tools , lg tv and a safe

right downtown! zen environment gym equipment inside your room

no bar in hotel.

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

they server breakfast with very limited items in the room with 20% room service charge and some delivery fee

ry and jessica were professional and incredibly

very good hotel gym with a nice view and a lot of machines

room service on the second day dropped the ball

tv, free wifi, enough space that my friends and i didn't feel claustrophobic

the room service and space were excellent.

if the pool was working it could be much better for us an the kids

we also had unpleasant neighbors who were drunk kids and not much was done about their profanities yelled at us

pool was clean, fitness room was fantastic, and hotel was overall excellent

also a band in the bar downstairs was playing loudly until probably around 2am

staff was great. bar great

drunk hotel guests, dirt on the 'new' bar of soap

example: where the fitness room was

the location was great! the fitness room and the restaurant were great!

no food, bar only there occasionally mattress was too soft

the gym being closed was the only thing that made me sad about this place.

clean, well decorated, quick service, bike rental, rooftop terrace, location, good gym

room was beautiful the vibe is just so updated bar was awesome ud83dudc4f loved

the waterfront view from our room, the comfy mattress, beddings, thick towels, the rooftop and gym

i like the modern industrial decor and the small little bar restaurant.

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

we believe the bar could have stayed open longer

birthday, but didn't get any replies besides the first message

came with my wife and two kids, our room had two double beds and was a bit small but did the job

requested early check in - got early check in, but had to take 2 double beds instead of a king

facilities, room, and the gym.

we were able to walk to pnc park, the casino and the duquesne incline

hotel was fine, the room comfortable, the bar area somewhat small but still acceptable and the location was ok

location was great rooms were clean bar & restaurant right on location

staff seemed polite. clean rooms,pool and gym.

there were no towels in the pool or the gym either day

also no useable pool in the winter

pool, hot tub, gym, vending, refrigerator, plugs for charging

room service closes early

room and breakfast was great

lacking is clear- easy- good room service

not using valet parking. everything else was wonderful

self parking garage pain to get to the differnt levels

especially the breakfast

the staff was friendly, pool and gym were clean, breakfast was good, bed was comfy.

pool is tiny

thing staff shuttle service experience beyond great we had a great stay breakfast buffet outstanding service if we visit pittsburgh again for a football game no where else

my husband told her we scheduled a late check out and she didn't seem too happy about it

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

the breakfast

hot breakfast

the breakfast was enjoyable and the coffee was also very good.

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

great rooms, service, staff, breakfast, shuttle service and pool.

we wished it had an indoor pool, otherwise perfect!

gym- the cable machine needs two handles

no indoor pool, sock found under bed

wanted to sit around the pool in the sun, not swim. no chairs though so we sat on the bench.

i think the bar needs to be open until midnight

pool was

restaurants, gym & sleeping accommodations were great!

like the bar and the restaurant

when i booked the reservations online, i did not add the fact that i was bringing my pet and i didn't have a problem with the one time pet fee but my card was scanned multiple times

yes. the breakfast was terrible. no breakfast meat. potatoes were over cooked.

happy for the fitness center and the filtered water cooler there

breakfast open 6-10am with 24/7 free coffee, tea and cookies

good breakfast, clean rooms and beautiful lobby/dining area, and helpful friendly staff

friendly staff, gorgeous rooms, super clean and the breakfast was delish

a very good laundry room

breakfast was limited

breakfast area was neat and tidy, well-stocked and maintained during breakfast

friendliness of the staff. hot breakfast.

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

the breakfast was hot and fresh, the dining area was very clean and was set for times were you didn't

friendly staff, cleanliness, breakfast options

family really enjoyed the indoor pool

breakfast could be better. i would have liked an extra blanket .

the breakfast buffet was excellent with many chances

the bar tender made me a hot totty since i was nit feeling well

small bar in room

also nice fitness area and swimming pool

there was no room service during the three nights i was there.

kids loved

we requested early check in and our room was pristine

for 1 adult and 2 kids it was outrageously priced

loved the fact it has a small kitchen area for leftovers

we like the space and the swimming pool.

the staff was all friendly the pool was nice having laundry facilities available was great

tasty breakfast

the kitchen had a full size refrigerator/freezer, microwave sink, counter space and dish washer

the breakfast was awesome and the room was clean and comfortable.

breakfast was good.

the staff found my kids retainer and are shopping it home. thank you!!

bacon for breakfast.

breakfast was very good but a little tight being so popular