pool, river views and river side fire pits were all freakin awesome

beds were comfortable, room was clean with everything in working order, and the breakfast was very good

breakfast was very good and free

breakfast was always delicious

gates and fence made it safe for our young kids

pool was warm, place was clean and staff was amazing

the pool was clean and everything was just how i expected to be

great choices for breakfast

very nice stay,. nice and clean. pool and jacuzzi was clean. cute little towns nearby.

the breakfast was good

hotel employee, and the gm were the best. they even opened the pool for my grandchild

staff was amazing rooms were clean. pool was so enjoyable.

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easy access to a fourth floor room from the parking lot to the front desk in an elevator to the farthest room in the hall

easy access and plentiful parking.

we had the loft spa suite which was fabulous

in room gas fireplace & soaking tub in our spa suite was excellent

with a soaking bathtub and fireplace, quiet and peaceful setting , friendly staff on the phone, early check in, beautifully kept ground & trails

conversation with sweet penelope who does an outstanding job serving delicious coffee & homemade breakfast biscuits

100 year old lodge it was like walking back in time excellent breakfast

breakfast just ok. restaurant not open. not clear there was no ac

the breakfast buffet was perfect

nice breakfast

didn t give us enough towels or coffee, but room service quickly brought more

no bar to get a real drink at - they all come in cheap plastic glasses even though you pay premium

the room service food should have been put on a cart with real plates and flatware

are out of order so you have to stand in long lines to check in/out guy with ponytail at the bar at the wicked weed smokehouse is terrible, only paid attention to one table and was completely

i didnt like that we had to do a lot of walking to get to the casino and restaurants.

to the casino we could walk there

there was an earthquake while we were eating breakfast there

continental breakfast was very skimpy, but not a deal breaker for the price.

across street from casino and great location

the sink wouldn't drain very well, and the breakfast was dull.

the pool is in back and not in a busy area so it feels safe

the location, not far from casino.

we rented the room with a spa and they didn't have enough hot water to even fill the tub

like the location it’s close to grocery store, mcdonald’s & down road from cherokee casino

the breakfast choices.

breakfast was a little down played but was really good didn’t have a lot to choose from but for kids it’s was ok for adults it wasn’t the best

needs a upgraded pool

no small breakfast area. 25$ for one for breakfast. not much for kids to do.

clean, and right beside the pool!!!

kids were alil disappointed about the wi-fi didn't have a good signal.

breakfast was tasty

location, breakfast, riverfront balcony room and the baby geese

the free breakfast was very good and the breakfast room was large and nicely furnished

we had a clean environment and very friendly staff! the breakfast was soo good too!

two was the breakfast never varied, always eggs, sausage, biscuits, gravy, cereal, and pastries

good location good breakfast

room, friendly hotel staff, excellent breakfast and great location

pool, convenient location, tea and coffee bar, curtesy

small seating area next to swimming pool could use upgrade

it was also nice to have a decent breakfast available

early check in

no breakfast and the hot water was barely warm!

no breakfast.

also there was no coffee available until like 7:38 in the morning there was also a very limited breakfast items and not some of the items that the website stated the water pressure in the shower

wasn't any breakfast provided

no breakfast and no microwave or refrigerator unless you got a room that was a suite

time staying here and i must say even though there was no breakfast the room was nice and clean

the breakfast selection.

friendly staff, clean room, and good breakfast.

the breakfast was very good and the lady that was managing the kitchen was top notch and on top of it

i wish i had tried the pool, but time didn't allow for it

breakfast was good. no comments on property, it was under renovations

this was our second stay and we liked the convenience and security of the indoor pool.

not enough variety with breakfast but so very glad they had something

hardwood floors, nice clean indoor pool. front staff excellent

alittle more variety on breakfast, with their hot food. maybe add danish or donuts

breakfast offered or pool open but that was ok

the only thing i didn't like about it is it didn't have a indoor pool

breakfast was just muffins, coffee, and juice

virtually brand new property with outdoor pool and hot tub.

the pool was busy and well kept

breakfast options were good, fresh

my room was adjacent to the laundry room so the whirling dryers were noisy

have more coffee pods in the rooms while covid keeps breakfast area closed

they just didn't have continental breakfast

everything great smelling room, good water pressure, nice pool, everyone very friendly

location, close to all the things, the oconoluftee indian village, unto these hills, and the casino without being in the middle of the crowds and traffic and just minutes to the great smoky

affordable but also close to the casino and very clean

the staff was friendly. clean room. the pool is nice with a great kiddie pool.

wish there were a few breakfast items for kids.

if you book online, when you arrive with a pet, sapphire inn will add a pet fee

there was a full kitchen and a jack and jill bathroom

also gave us a discount on pet fee

didn't use room service or kitchen facilities, so i can't really comment on those

pet friendly hotel and when we got there they wanted to charge a pet fee

pool, ame free parking

the fitness area was extremely small and cramped for use

fitness center was in bad shape and hotel is dated. fairly clean but sorely needs a remodel.

and pool was going to be opened up that day so didn't get to use

the pool was very clean

property is in need of upkeep and updates. laundry facilities smelled damp and musty

it has laundry, a hiker box and is close to amenities.

very valuable as i came with a small motorcycle trailer and able to park trailer and car in safe spot

a little dated, it was clean and had all required amenities like small fridge, microwave, tv, laundry on site

only issue was not enough parking (i drove my truck/trailer to pull my motorcycle and had to park

beds, friendly staff, clean rooms, screened in porches, updated bathroom, had laundry room, pool, hot tubs plenty of outdoor seating by the creek as well as picnic area with a

when they did laundry one side of the rooms lost hot water

we had to call the front desk and they sent the laundry girl up and not a house keeper to

could have had plenty of change for laundry

gym is a treadmill and two bikes

had four teenage girls with us and they enjoyed the small, heated indoor pool and the breakfast was perfect

room was clean, breakfast was good, staff was super friendly and pool was fun for me and my kids

pool

also, said gym and spa were closed, but did hear kids in pool

just that the pool was not available, but understandable.

a playground for little ones, activities for the teens and adults such as corn hole, a seasonal pool, and much more

nice quiet place for you to go to. you can sit by the creek or swim in the pool. very relaxing

pool was nice and clean and grounds were nicely manicured

pool was also closed due to covid

and the pool was in great need of repair and a good cleaning

there's a pool that looked nice, but i didn't use it - there are picnic tables in that area, too

pool water cold

the pool wasn't usable and toilet lid was broken. other than that everything was great.

let me park trailer and truck in grass area and my bike in room parking space

was good for our purpose and breakfast was fine

husband and two kids stayed here and loved it

kids left unattended all night in the room next to us. loud all night

the pool tiles need an upgrade.

convenient location of our room on the first floor gave us access to the pool and i am a smoker so it was also close to the outside door

we loved the porch and the beds and really loved the pool and the coolness of the mountains

gave me that home feel as soon as i walked in, plenty of room for my husband, myself and our two kids

there are picnic tables, bbq grills, and a pool for summertime

we like cafe next door, price of a room, pool, cleanliness, and very friendly.

room to park trailers

when the golf course is ready this place will be great.

was 3/4 the way finished but if you moved to the left of the porch and looked right the view of golf course was nice

an amazing place to stay for a golfing outing/vacation

perhaps ask for an extra trash bag at check in - and then go and enjoy a round (or 2) of golf

the grounds were all dug up to restore the golf course

there was also a good variety of food available at their free breakfast

breakfast was not long enough should last to at least 10:00am

limited seating in the breakfast area

the breakfast could have been better for the price. a pool would have been nice for the kids.

need some diabetic options on breakfast bar

parking was no problem

the pool was clean and refreshing. everything was clean and comfortable.

during breakfast was super friendly room was nice and clean nice to have a dryer in laundry

wished the breakfast had some kind of meat.

clean, quiet, nice breakfast bar, nice staff, and convenient location

staff was very helpful with early check in and tv repair.

the spaces in the parking lot were tight, making it

friendly staff and very good service. room service was excellent, also clean beds.

paper thin, and faced the parking lot

not just a parking lot like most hotels

pool was still open in october

parking is a little tight, but i have a small car. so, it was ok.

central to downtown. the owner was very accommodating. the pool was open and clean

friendly owners, clean room and nice pool

at first parking was a problem

having breakfast included was a pleasant surprise

was ok. nothing special. adequate for breakfast.

great place to stay -clean - good breakfast - mountains views. would stay there again.

opinion: little breakfast options

review (opinion): regardless of this minor issue, i’m thankful free breakfast was available

the pool hours could be extended.

the pool, the fire pit, the other staff, and the guests are always amazing

ashley really helped me out in a big way by letting me do an early check in so that i could shower and rest before going to the funeral

the room was neat and cleanthe pool was nice after the pool closed there was a fire pitthey staff was great there was no big issue

pool was closed, but i didn't bring a bathing suit anyways. there is nothing else i didn't like.

patel flashed me a post it note that showed $50/pet fee

up and met my 2 brothers to play golf

were the problem change wording to say there is a pet fee not that there may be a pet fee

00 booking fee, plus the pet fee had gone up

had the best wifi i have experienced in a hotel

did not have a slippery floor, friendly staff, actually called me wanting to know if we needed room service the next day

the breakfast was very limited.

was no coffee maker in the room and the coffee at the continental breakfast was out of order

breakfast was minimal. missed the eggs, sausage.

covid still around breakfast was a bag but it was fine contact with people limited and ha mask on everything was good

clean rooms,breakfast,elevator,geat staff,everything

clean pool towels; bathroom is tight with - must close door completely to get to shower; breakfast area

very clean and comfortable with a well stocked free breakfast

good variety of breakfast items

- there's a utility shed and a pile of old tires behind the pool

the pool and breakfast were great