time staying here and i must say even though there was no breakfast the room was nice and clean

bed was very comfortable, the view of the river was awesome from the balcony and i love that breakfast is until 10am

the breakfast was very good and the lady that was managing the kitchen was top notch and on top of it

the breakfast was fantastic

breakfast was good

it was also nice to have a decent breakfast available

smoking area directly outside main entrance (smell blew in), pool closed too early (10)

room, friendly hotel staff, excellent breakfast and great location

small seating area next to swimming pool could use upgrade

breakfast was awesome

the breakfast could have been better for the price. a pool would have been nice for the kids.

missed breakfast. everything was wonderful. love love love the window seat!!!

would like biscuits and gravy for breakfast

to have a better breakfast

need some diabetic options on breakfast bar

we had a clean environment and very friendly staff! the breakfast was soo good too!

didn't eat breakfast but my room was great and clean

location was great .staff was great and breakfast was excellent

i think the carpet needs to be clean or replace and i wish that they would change their breakfast bar like some bacon grits

the breakfast was good and plentiful

staff were very nice, the room and pool area clean, breakfast was your typical hotel breakfast, and the hotel is less than 5 minutes

salt water pool heated

parking around the facility was very convenient, and the lady that checked us in was very humorous

we didn t partake of the breakfast

i didn't use the pool but plenty of other people did, so i assume it's pretty nice

it is located next door to food lion and a short distance to harrah cherokee casino

clean and close to the casino.

enjoyed the full hot breakfast on a friday morning!

quiet , and just what i needed for couple days , comfortable , friendly staff good breakfast

it was close to food, casino, and grocery store if you forgot anything at home

pool was still open in october

there is no wifi and no breakfast is offered

the parking was a little tuff but not too bad.

the parking was a little crazy, but not so bad. the staff were very nice and helpful.

the rooms were very clean and so was the pool!

i slept in instead of partaking in the continental breakfast, so i can't comment on the quality of it

that the hotel was poolside

quick and early check in, clean, large rooms, staff is friendly

clean, and right beside the pool!!!

possibly some hot items at the breakfast buffet would be nice!

close to the casino and business near by

breakfast was good too

close to casino

right across from casino, close to restaurants and a convenience store!!!

it was nice and also close to the casino.

to much walking, no hospitality, room service is not provided in a simple manner

bar none the best outdoor walking experience i've ever seen

so long of a walk to casino from room

long walk from parking lot.

the outdoor pool was drained. but maybe it was having maintenance done.

guest laundry was was needlessly expensive

would prefer full breakfast rather than a muffin and coffee.

real breakfast

pool was closed down when i was there

rooms were clean. pool was excellent. breakfast was wonderful.

no meats or eggs for breakfast.

they just didn't have continental breakfast

they all talked to me when they saw me in the hallway or while eating breakfast

the pool was busy and well kept

very comfortable bed and pillows quiet nice pool

with a soaking bathtub and fireplace, quiet and peaceful setting , friendly staff on the phone, early check in, beautifully kept ground & trails

we had the loft spa suite which was fabulous

in room gas fireplace & soaking tub in our spa suite was excellent

the pool was great, kids loved it! perfect for littles and big kids.

the pool was too cold

away from the casino but close enough (walking distance) to shops, restaurants, etc

wish there were a few breakfast items for kids.

clean room, location was great, pool was very clean, a great affordable price...great visit

loved the pool and outdoor fire pit the background was amazing

had to call for the menus at pie times pizza as the wifi wouldn t load the page

a scrambled egg breakfast would be nice, not just waffles.

the breakfast will actually good over all a good experience all staff i had interaction was amazing

the pool was really small

property was great , the rooms were clean the staff was very nice , the breakfast was tasty

the pool was clean and everything was just how i expected to be

the beds were perfect, breakfast had plenty of options, property was clean, updates were beautiful

we liked that the pool was indoors since there was some rain during our stay

room was wonderful and fit our needs, we loved the pool, breakfast was delicious and the staff was attentive and friendly

beds were comfortable, room was clean with everything in working order, and the breakfast was very good

the breakfast was never good and it is advertised as a heated pool and the pool was very cold

pool, river views and river side fire pits were all freakin awesome

awesome - only a couple min from the cutest little town dillsboro and 10 minutes from harrah's casino

beautiful location pool and staff

the pool was closed!

pool was also closed due to covid

just that the pool was not available, but understandable.

2 creeks, pool, grills, plenty of places to sit, corn hole, just an all around nice little place

a playground for little ones, activities for the teens and adults such as corn hole, a seasonal pool, and much more

the spa tub was broken! the drain should be fixed with at new stopper

spa tub, creek area with fire pit, ask the outdoor chairs and swing

spa tub and size of room.

beds, friendly staff, clean rooms, screened in porches, updated bathroom, had laundry room, pool, hot tubs plenty of outdoor seating by the creek as well as picnic area with a

wi-fi is better than i expected! pool was warmer than i expected!

nice breakfast

breakfast just ok. restaurant not open. not clear there was no ac

there was also no breakfast ( they ran out) during the week …they have a beautiful breakfast during the weekend

conversation with sweet penelope who does an outstanding job serving delicious coffee & homemade breakfast biscuits

the breakfast buffet was perfect

the water heater noise in the upstairs laundry ( my room was right next to it.)

room was clean, breakfast was good, staff was super friendly and pool was fun for me and my kids

also, said gym and spa were closed, but did hear kids in pool

had four teenage girls with us and they enjoyed the small, heated indoor pool and the breakfast was perfect

pool

my kids don't say

husband and two kids stayed here and loved it

convenient location of our room on the first floor gave us access to the pool and i am a smoker so it was also close to the outside door

very comfy beds. even had window bed. kids loved the indoor pool.

tub could be updated and pool heater was not working at the moment

the pool is nice to have and has sun almost all day, and the next door diner is convenient and good

the property was beautiful, especially around the pool

grandaughter loved the pool

gave me that home feel as soon as i walked in, plenty of room for my husband, myself and our two kids

pool a little to cool for me bit granddaughter swam everyday.

no swimming pool as it was listed

there's a pool that looked nice, but i didn't use it - there are picnic tables in that area, too

the pool wasn't usable and toilet lid was broken. other than that everything was great.

location was great,the pool was awesome.

let me park trailer and truck in grass area and my bike in room parking space

there was no breakfast or even coffee provided!

we've stayed here before and love it there isn't a breakfast or anything like it

early check in

wasn't any breakfast provided

no breakfast.

if you book online, when you arrive with a pet, sapphire inn will add a pet fee

glass hanging in kitchen window of the two bedroom cottage air conditioner leaning in window and secured with only

when booking it didn't note a pet fee and they tried to add that

pet friendly hotel and when we got there they wanted to charge a pet fee

there was a full kitchen and a jack and jill bathroom

hardwood floors, nice clean indoor pool. front staff excellent

the pool was closed and the restaurants closed early.

this was our second stay and we liked the convenience and security of the indoor pool.

we loved the indoor pool & free breakfast

not enough variety with breakfast but so very glad they had something

property is in need of upkeep and updates. laundry facilities smelled damp and musty

a little dated, it was clean and had all required amenities like small fridge, microwave, tv, laundry on site

it has laundry, a hiker box and is close to amenities.

very valuable as i came with a small motorcycle trailer and able to park trailer and car in safe spot

hotel especially back by the dumpster had an enormous amount of loose garbage blowing around the parking lot and the grass area

friendly staff and very good service. room service was excellent, also clean beds.

i especially like that one of the franklin hiker shuttle stops was in the hotel parking lot

staff was very helpful with early check in and tv repair.

the spaces in the parking lot were tight, making it

there were beach towels by the pool and a fire ring with firewood

pool is well maintained (though we didn’t use it) and they have a fire pit that’s stocked and

the pool hours could be extended.

has a pool and corn hole boards but the pool closes at 8pm and they also put the corn hole boards up at

the room was neat and cleanthe pool was nice after the pool closed there was a fire pitthey staff was great there was no big issue

patel flashed me a post it note that showed $50/pet fee

00 booking fee, plus the pet fee had gone up

up and met my 2 brothers to play golf

were the problem change wording to say there is a pet fee not that there may be a pet fee

the breakfast was wonderful

they got to give a little maintenance to the pool

depth of 5’ on pool is wrong. only in the center is it al about 4’. and need chairs by pool

the breakfast wasn't what we are used to having at other motels.

bed was great and comfy. the breakfast didnt offer any meat and the gravy was drying out.