mention this but since you asked; i was very disappointed in the lack of live bloodsport in the pool &/or fitness center

also the 'gym' faculty isn't great and the pool was so cold and not the cleanest

pool still wasn't open no hot breakfast

the breakfast was amazing in my opinion

and my room was next to the guest laundry which was used late into the night

breakfast

in extremely late and the customer service was extremely friendly and offered a late check out

the breakfast was quite good, and the staff were really nice and friendly.

extremely clean / nice free breakfast

plus the breakfast is good, had a lot of options and the staff were friendly

breakfast without protein

good breakfast and great location

i loved that i could do my laundry on site before heading home from

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

laundry should be free to customers.

free parking, and wifi

luxury feel, incredible value, room service

naldo had to evacuate 11pm with kids and then the next day no hot breakfast even thought already

wish breakfast was included in the price. but everything was great!

breakfast buffet was not so great, but there are great breakfast places in town

the staff is so friendly, the breakfast was better than most hotel breakfast choices

the gym and laundry facilities always kept clean

pool wasn't heated as advertised

the free breakfast was so much better than most hotels ive stayed in and they were constantly cleaning and

we loved the mini kitchen in the room

lots of juggling 2 kids, suitcases and dog

beautiful hotel/resort! very friendly staff. loved the room service.

a lot what to do with kids

excellent amenities such as spa and golf

the pool and the breakfast are great, didn't have time to try the zip line.

location excellent service staff and breakfast outstanding

we liked there was a restaurant and bar inside the hotel

very clean, nice gym and fire pits

ask for a room facing the front parking lot if you can

as we were traveling on the weekend, it would have been nice if the bar had remained open past 10pm

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

my room was right next to the laundry room so i was disturbed my entire sty

laundry hanging in the top floor front window. characters loitering on property.

they have laundry machines, too

breakfasts and the laundry facilities were down

parking could have been better.

breakfast variety was great

parking

laundry facilities

there were only a few parking spots remaining when we arrived in the evening

the heated pool was beautiful for an early morning swim

pool was spartan.

no indoor pool or hot tub

i wish the pool was open.

they accommodated us with early check in since our plane got in early

the breakfast each morning was delicious and plentiful and also appreciate the wine/beer bar and small bites in the evening (this at a reasonable cost)

the bar tender kristin was great and pleasure to talk

the gym was large and well equipped.

we stayed at another hampton inn a few months ago in asheville and the fire pit and pool were out of order

the bar area is gorgeous and the drinks served there are quality

pool wasn’t open yet

clean. has laundry. friendly staff. reasonable price.

they have on site guest laundry

breakfast was good, but would it be possible to have options for vegans

breakfast was well balanced, something for every one

swimming pool tiny

heated pool. great restaurant. bathrooms amazing! staff very courteous.

spa treatment

property, many things were closed including the gym, spa, and they had limited hours for the only restaurant to include room service

perfect location and great facilities. loved the hiking trails and pool the best

clean room and pool. good breakfast

property was well kept and the breakfast was delicious

much too strong/spicy fragrance in breakfast area/lobby

pool looks like it could use a little maintenance

only issue is that booking doesn't tell you that pet fee isn't included

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

the gym is nice and clean, the room was very clean and i like the location

clean big comfy rooms rooftop bar and great location

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

breakfast was off the charts wonderful. location was great!

the free drinks and snacks in the evening was a lovely surprise and the lobby and bar space is lovely and big

when you have kids you need space

sofa bed for kids, like most hotels out there, was completely uncomfortable

breakfast was awesome, location, and the bar area.

daily room service was late afternoon each day which was inconveniant

the gym was very small

the pool is great, and gym is well equipped

early check in was nice

we also participated 2x in a fund raiser where you opt out of room service & they feed a local family

my wife enjoys your breakfast in the morning

breakfast is good for what it is, but nothing to write home about

nothing. no frills and reminded me of the motels we would stay at as kids.

we picked this place for its reasonable pet fee and location and weren't disappointed

location, outside balcony. good breakfast. late check out.

and surprise of pet fee , added during cost after booking/choosing pet friendly room

no sink at coffee bar or microwave.

service in the bar was sketchy. understaffed.

staff were great. valet parking a plus. central location. great bar and restaurant attached.

the spa treatment was superb

room service was very quick, easy and friendly

available, both online and upon checkin, and then saw that we were put in 304, right next to the gym

the price ud83dude02. the appetizers in the bar area were ok, not great.

room service should have a wider menu, sometimes it s limiting.

the bar is wonderful

loved the view of the mountains and the pool

gym could have been better.

pool and other common areas were very nice and super clean

great location , nice gym. nice staff.

and gym

great location, great pool, clean rooms, friendly service. free parking.

there was no room service available

no service even with wifi

lobby feels a little dated (example: gym and lobby restrooms) (+)location, friendly staff, gym, easy acess (-)crummy gym, continental breakfast (-)black out curtains scale in gym didn t work value of breakfast for price

excellent value for money. good easy parking.

very friendly and welcoming, complete breakfast, outstanding, bed super comfortable, softy pillows

it was clean……rooms clean and spacious. staff was great. breakfast was excellent!!!

the staff was wonderful - front desk staff and the gal working the breakfast area were very kind and accommodating

no pool availability as advertised

cleanliness, comfort, and breakfast was all wonderful!

the pool was very clean

swimming pool

food selection at restaurant, my kids are so picky

very friendly staff, beautiful, wonderful smelling lobby area w restaurant, bar and starbucks coffee

we enjoyed the bistro cafe and appreciated the indoor pool for a swim at the end of the day

complimentary breakfast was ok, but as a free meal, i can't complain.

pool didn't open on time (their listed dates) so we missed a day of planned swimming

a little disappointed when we went to get breakfast

breakfast&dinner

the pool was empty.

at check in, i asked the attendant if they could help us confirm our spa appt for the next morning

the spa was amazing!

shower was very small, hotel bar was overpriced, room wasn't ready at check in time.

did not get a chance to try their spa but it was cozy and the people were so nice

stay here to watch a tv, but it would've been nice to have more than a single, small tv in the bar area to watch games

the fridge made loud noises during the night waking me up. no towels in the pool area.

stool handle would stick and continue running morning coffee bar was pitiful

the boys loved the pool and hot tub

i wished the bar had been more extensive.

interior, very friendly staff and nothing like having a restaurant bar that you can walk to

breakfast until 10:00, we missed the 9:30 deadline by 5 minutes

classified us since my daughter came in with me when i checked in so they put us next to other kids

clean, great location, kids loved the indoor pool

great breakfast, indoor pool for kids, work out room, great location

close to biltmore and biltmore village. also like the laundry facilities.

the gym was great, all the restaurants on site were delicious (although expensive), and the spa was (-) i got up at 5am and wanted to go for a run but was warned of bears but the gym wasn't open yet so i went and hung out with coffee until it was light (+) the gym facilities were far better than most hotels (+) the gym is fantastic, and the hotel offers plenty of activities to stay active during your stay, (+)it was gorgeous! the views are great. likes the gym (-)their pool which is located 1 mile away from the hotel, a newspaper, coffee in your room, and the gym (+)the service was good. the gym and pool were great facilities and safe for covid (-) the gym was dated and entertainment access for our pre teens was restricted to yoga times (+) the gym is very good and there are a good selection of classes available on a pay as you go basis

spa facilities booked for months ahead of time. pool over-treated.

the clubhouse and golf facilities were a bit run down and did not match the beauty of the course

they didn't give my kids there packages

did golf

very clean. nice breakfast. great location.

is basic with no frills but extremely clean, very friendly staff, excellent wifi and has free parking

parking lot well lit

location; very clean and convenient; decent breakfast with outdoor patio

wifi did not work the entire time. being worked on

the gym has nice equipment and free weights

breakfast was meh. end time is pretty early (8:30 am).

the indoor heated pool and gym are great additional perks

with a family of 6 can be challenging, the large rooms and kitchen were perfect for our large family

laundry room on-site

awesome breakfast, clean hotel had everything we needed, pool, gym, etc.

pool and hot tub, clean hotel

breakfast needs to have more choices

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

location heated pool

the free breakfast offer was a plus. supplies were lacking. waiting on shipment.

laundry on site (coins only/no card reader) coins will need to be exchanged at front desk with cash

fitness room

the breakfast area was really nice and clean

no laundry facility

also got a chance to check out the gym that was great definitely up to-date equipment with a view into the pool room so j got to watch

we used the laundry facilities and found them to be clean and in good working order

lady at breakfast was super

refrigerator/microwave/kitchen counter was dirty

lots of kids there

no laundry facilities

shocked to learn there was no laundry facilities

we loved the pool & hot tub too

glad there was a gym in the hotel

all of the staff were very nice and helpful. the breakfast was great!

bonus: ev charger made life easy traveling in a tesla

the breakfast

charged for ev charger

great value...great location! great breakfast!

the breakfast fresh and well stocked

breakfast was good too

pool and gym were rather small.

wifi was not good. only half tv channels would tune e.

clean, modern rooms and an indoor pool as well as laundry capabilities.

wifi is very slow and sometimes disappeared.

the pool, spa and restaurant was great!

they also has spa place available; hotel restaurant, parking garage building, etc, etc, etc

no laundry service.

pool is outstanding, the location is excellent with a movie theater right next door, shopping and

great location, wonderful staff, free parking, clean and comfortable beds!

breakfast buffet was a bit cheap.

mayor issues, only thing i was expecting pool to be heated it was not would’ve had been great especially in the cold

location was excellent in town,pool looked great!

wished the heated pool opened before 10 am.

would like cont. breakfast to be open until 9:30am, please.

clean and sufficient breakfast.

the rooms were very clean and decor lovely. continental breakfast was great.

room, pool, staff

great benefit to have a pool for the kids

breakfast was nice, pool is big

wifi didn t work in am- or at least couldn t connect to internet

this location is excellent! staff, room, pool, and beds were outstanding.

pool toys for kids

the staff is wonderful, its pet friendly, the pool with toys for the kids is great!!!

pet fee was reasonable and the included breakfast was absolutely delicious

staff found and returned my phone from the gym. staff helped with internet connection.

clean and fun! pool and pool table was great! also the fire pit! maybe a hot tub later on?

oh the dumpster is next to the pool amd about 15 or so feet from the front of building

the room was clean, the staff was helpful, the full breakfast was filling

breakfast was fine although the pancake machine was not operating.

nice , friendly staff , hot yummy breakfast

my kids were in the pool i saw the front desk guy rinse his mouth out and wash his face in the kitchen area sink several times

while my kids were in the pool i saw the front desk guy rinse his mouth out and wash his face in the kitchen area sink

good variety of breakfast items

breakfast and room were excellent.v

the kitchen sink faucets could have been a little better quality

breakfast was amazing

location by airport and shuttle, size of room, mattress, staff

pool was closed but on bookings it did not state that

hot breakfast was not served. pool was closed

breakfast was full of variety, hot and cold

on-site laundry was not available

great staff comfortable beds and wonderful breakfast. they even have a indoor heated pool

heated pool was much cooler than expected and after mentioning it discovered it was on the mx repair list

pools

free parking

hot tub and pool area

were extra friendly, they assisted me with an early check-in and accommodated my request for a late check out (which i ended up not needing

no free breakfast and was long line to check in took over 30 minutes

sound-proofing (near airport), very firm comfortable bed, friendly staff, good food, excellent breakfast, modern and up-to-date facility, location and room rate

breakfast and the area was very very clean

my son loved the outside pool.

and they have a great breakfast

pool not useable.

breakfast ended too early. being charged a pet fee. no inside pool.

nice pool area with a hot tub, fire pit and clean towels

we had seen on the website that the pool would be closed for renovations, so were pleasantly surprised to find that renovations were

also, a security guard was quick to check on me in the parking lot when my car alarm went off by accident

customer service; the staff was so accommodating of our every need, including a 3:45am shuttle to the

limited parking, if arriving late to hotel may have to park at nearby restaurant

everything was great the service, the great breakfast ud83eudd5e

hotel room was so clean and the hotel a lot to offer, breakfast, washer/dryer and a target within walking distance

staff was great hot breakfast was good room was comfortable

good for more than one night, with a nice self serve breakfast

front desk person did not book our airport shuttle for check out morning

the breakfast and location were great!

nice room. had all the extras. nice pool and an amazing breakfast.

the gym equipment was dirty, the water dispenser was completely empty and the tv was not

there was a gym and a pool

we did not have breakfast as we took the 4:30 shuttle to the airport

hot tub pool spa fireplace peaceful

beautiful and relaxing views. pool was refreshing. comfortable bed.

work being done to add pool and cabins out back- i will definitely be coming back for a romantic weekend once everything

kitchenette lacked a sink, description said there was a toaster and there was not one

the pool and hot tub were great

covid still around breakfast was a bag but it was fine contact with people limited and ha mask on everything was good

the breakfast was very limited.

continental breakfast, cleanliness, friendly staff

everything. the bed was comfortable, the view was great. breakfast was good.

only complaint, and it’s a minor one, is the breakfast offered