new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

service, cleanliness, bar and restaurant

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

because my kids loved the place

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this area even though at no point is

breakfast was pityful

good but no kids meals before 8

location spa breakfast

breakfast was a bit skimpy and though available until 11:00 they stopped refilling the buffet by

swimming pool is a bit cold but nice

amazing views. the swimming pool was a paradise.

the place needs some refreshing, the swimming pool was overcrowded and not very clean

e showers around pool not working

pool with a beautiful mountain view, open in the summer

lovely swimming pool, tasty breakfast and very nice and helpful staff.

the rooms were nice and clean, the pool is great

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

rooms were very spacious and compfortable, the gardens and pool were lovely too and the staff very friendly

however a snack or a simple room service could be an easier option

high quality breakfast, very professional, efficient and kind staff.

access from the highway with secure parking available on site

breakfast

there was a bar but it was closed all the time

breakfast is really nice with a variety of foods.

intermittent wifi connection inside the room, couldn't connect laptop or ipad.

the breakfast was beautiful but the price was a little steep

breakfast is excellent

everything you need including a very nice breakfast

reception and bar service as they use the same personnel

clean room, excellent breakfast, wonderful service and good connection to the city via metro

unfortunately stayed at room 101, right next to reception and bar and is definatelly a room not to stay again, very noisy at night with other guest arriving and

no mini bar or fridge in the room ,very important !!!!!!!!!!!!!!!!!!!!!!

very good breakfast!location too!

decent rooms and wifi

helpful staff, clean and good wifi

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

wifi was not good. didn t work most of the time.

good wifi and ok breakfast

rooftop pool was excellent. friendly staff spoke english. excellent range of food

these, however, when we arrived there was a notice on reception advising both closed and no room service

the added bonus was a very nice rooftop swimming pool

phenomenal staff; decent hotel gym, cleanliness,

many pool beds shuttle bus wasn t on weekends couldn t requested for a bus to pick up from festival for the

stayed with my 3 kids and it was quite a hassle that we couldn't have 2 rooms connected to each other

good size flat screen tv; shopping center within walking distance; supermarket next door; wifi was good; restaurant was

the location, hotel, friendly staff, comfy and clean room, easy parking, all just perfect

excellent breakfast

a little noisy due to thin walls and lots of kids.

we had to eat a snack in the bar which was good and the wine inexpensive

screaming kids in room above us for 2 nights. sounded like they were unsupervised

quite essential rooms quite cheap breakfast

staff, clean, breakfast

the staff were very accommodating, and the breakfast was very good

the elevator need a good maintenance and breakfast more stock

like everything in this hotel the service are great the breakfast the comfortable beds nice toiletries of

included breakfast is above expectation

with the pandemic no bar no restaurant and hotel is not in a convenient spot for bars and

nice breakfast, nice connecting rooms when travelling with kids

clean, spacious and modern. fast wifi.

gym facilities not accessible.

restaurant closed on sunday and no room service contrary to the description.

the food was great and room service was great at no extra cost

no real gym.

reception staff double up at helping in the bar and no matter how busy ,you are greeted with a smile

had a family suite which is technically 2 rooms with was great with 2 kids

i also enjoyed a walk in the nearby park after my working day instead of using the gym in the hotel

it is spotless, offers a good selection for breakfast and the pool is a bonus in summer

no working swimming pool

it has a small but very well equipped fitness room

they didnt have eggs available for breakfast

it was so clean and comfortable with an excellent shower. breakfast was perfect.

great location for shopping and costco trips. nice facilities. clean. good breakfast.

room comfortable, good continental breakfast

the breakfast was great the personal too

the breakfast bar was superb

spa and outdoor pool were not included in price

have like some cheaper food options for children to choose from at pool and evening meals

everything, lovely room and pool area.

manuel at the bar, liza at the pool and the guys at reception made everything pleasant for us

we had flexibility for early check in and luggage storage after checking out, which is really important in a big, bustling

the hotel lobby and bar very nice and modern, the restaurant very good space and the food delicious

cold pool

hotel and staff breakfast and pool extra benefits too really good pool lifeguard lady was brilliant as was hamza on reception and

they all have excellent customer service skills that go above and beyond and raise the bar of expectations

the spa was a bit overrated in my experience, so i probably won't repeat that

the staff were very friendly and accommodating and it was no trouble to help us get an early check in

the spa was wonderul used it the day we were leaving, was quote 'wow' never felt so relaxed to go home

and the room was exceptional: good size, great bathroom, wonderful view, good facilities, small gym, good breakfast, nice bar

triple room was spacious, our kid’s bed was set up beautifully, with a little towel and kids shampoo, lotion, etc

these were factors which we took into account in choosing the accomodation so we ( and the kids in particular) were very disappointed

room service was very accommodating and staff were very professional

room service kept our room nice snd tidy

staff is very helpful and kind, breakfast is very good

friendly staff -close to airport and hotel provides a free shuttle -awesome gym -comfy beds -good food -nice outdoor

very well equipped gym and there is a rooftop pool, which i have not managed to experience as weather was not good

great gym and restaurant

tomas is the bar a wonderful intoxicologist and person

easy shuttle to airport in the morning- right on time

great breakfast and i was happy to use the gym facility after a long vacation.

gym closed

gym was out of service

no food or drink to be found on the premises after 11pm. gym equipment was in a poor state.

late check out

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at

great location for transiting through madrid. bonus having bar on site and outside sitting space