expensive, poor a/c, non exsistance free wifi!

breakfast pricey

breakfast is really nice with a variety of foods.

the breakfast was beautiful but the price was a little steep

internet worked well, but the wifi is not secure

was an exceptional hotel, that offered a complete breakfast and nice customer service from all the stuff

breakfast was really good and more than enough choice

unfortunately stayed at room 101, right next to reception and bar and is definatelly a room not to stay again, very noisy at night with other guest arriving and

no mini bar or fridge in the room ,very important !!!!!!!!!!!!!!!!!!!!!!

toiletries and breakfast

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

because my kids loved the place

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

service, cleanliness, bar and restaurant

excellent straffe, clean rooms and very good room service

comfy beds, good size rooms, and very good breakfast in the morning

ffee and cake), although official breakfast hours start only at 7 am

good parking facilities and good breakfast

the wifi connection was a bit unstable at the beginning but the problem was solved in the end.

had a family suite which is technically 2 rooms with was great with 2 kids

has a pool and gym

we also were lucky to get an early check in since we had an early morning flight

they don't have a playground for kids as it states on the facilities.

it is spotless, offers a good selection for breakfast and the pool is a bonus in summer

wifi not working properly no tooth brush middle of nowhere

not free parking and wifi

wifi was not up to the standard of my children s streaming needs.

lack of service, hard to get food, wifi did not work except lobby

clean, spacious and modern. fast wifi.

good breakfast, some of the things very tasty

is a great size comfortable bed really helpful staff hotel shuttle to/from airport and local businesses a huge bonus evening meals very tasty

arrived at 11:30 so was too tired to ask to change rooms, plus the hotel was full of kids from a football team and i didn't want to risk ending up next to them)

terrible wifi. lousy fitness center. staff of restaurant/cafeteria with and attitud

too expensive breakfast

really liked my room, bed very pleasant, bathroom nice & clean, fast wifi & the breakfast was the best part ud83dude01ud83dude01ud83dude01, no complaints from me, amazing place to

bar stock was lacking

clean place, reasonable breakfast, staff was very good especially ms

included breakfast is above expectation

nice breakfast, nice connecting rooms when travelling with kids

screaming kids in room above us for 2 nights. sounded like they were unsupervised

the staff were very accommodating, and the breakfast was very good

the staff were extremely helpful and friendly, the breakfast was better than i expected

the staff very helpful the room and play machine free fir kids too

breakfast

trendy, larger comfortable room with good gym.

shuttle bus worked very well too, it's only 10min drive and for free

there's only shuttle to terminal 4

pool was wonderful and the rooms exceded our expectations

confortable, clean, shuttle to the airport every 30 min.

the mini bar is usually not supplemented

cold pool

very nice hotel close to my work good breakfast nice swimming pool

hotel and staff breakfast and pool extra benefits too really good pool lifeguard lady was brilliant as was hamza on reception and

stay here, the staff were kind and the facilities were great, a member of staff from the bar gave us a free drink as we were there very often, could not fault anything

clean, airport shuttle, price and nice location

very efficient reception and shuttle service♡ in spite of the hours gracias!!!!

free airport shuttle service

quick shuttle

the shuttle bus took us from airport to hotel and vice versa

the mini bar had only water.

the spa facilities were closed due to covid.

the nq bar at the spa and gym club was always closed, but i wanted to try something there

the breakfast bar was superb

the breakfast selection available was awesome and very well displayed and tasted equally well

very clean and modern. great washroom. they allowed an early check in.

location from airport after long flight to catch a good night rest, late check out was nice

the attached bar area was very cool and they had a good beer selection

no laundry facilities

i loved how late check out was an option !!!

the bar and kitchen are open late and the food and service was fantastic

the staff were really pleasant, there was a good choice at breakfast time; and the bed comfy.

excellent breakfast

helpful staff, they let me stay later, for a late check out, to make an afternoon flight, the shuttle did not stop by the door, so

very clean, nice breakfast and proximity to airport

the room was very comfortable, the wifi was good and the bathroom had a hairdryer, which was very important for me

room service also very fast

everything was good. there was a very small fitness room but it was fine to exercise a bit

to the airport, punctuality with shuttlebus, breakfast, stuff so helpful, love to stay

excellent response to needs . eg: towel, ironing board, iron shuttle bus - very prompt

gym small and warm. quite dark.

easy because of construction, so if you are traveling with a lot of suitcases or strollers or kids, you may need to walk a short distance to grab a taxi or a bus

the other problem was the price of drink at the bar 15

restaurant excellent, so was the spa and views from the 26th floor

room had a fantastic view and was clean properly, the breakfast amazing, and you must to try the spa at level 30, incredible

great place to stay if you need to be near the airport and if you're traveling with kids as well

we were 2 adults and two kids and they treated us wonderfully

fantastic breakfast

small water pool

good room service, perfect breakfast and marvelous surrounding

the small sofa beds are good enough but older kids like to have a proper bed to sleep in

cool rooftop bar too

the room was huge and spacious, with a beautiful view of the pool and with the famous bluetooth speakers in the bathroom i was able to enjoy a few tunes

we didn’t have breakfast and even though we were offered a 20% discount it would make it 20€ per person, i’m

the pool area didn't seem very welcoming to kids, it is only small and not very wide so didn't feel comfortable my son jumping around in the

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at

great location for transiting through madrid. bonus having bar on site and outside sitting space

transfer , amazing breakfast , facility is family friendly, with the play ground for kids and a park close by, also loved the bar and restaurants in the

the bar area was lovely and relaxing, and the walkway around the hotel was serene and peaceful

wifi is free and internet speed is fast

comfortable with its own restaurant and other options to eat inside, nice outdoor pool, and good size room

paid for half board due to the fact we were travelling with small kids

the pool

rooms are a nice size and the gym facilities are fantastic too

noisy neighborhood outside and poor sound insulation, heard kids playing outside the room

friendly unhelpful staff gym. morning shuttle

gym could do with some weights.

great breakfast and i was happy to use the gym facility after a long vacation.

easy check in, friendly staff, good internet, good gym, clean.

gym access has to be granted separately in order for the room card to open the door

late check out

gym needs to be reserved in advance in order to use

bar in the back of the place

the restaurant and the bar are perfect at night time

the bar was never busy as the prices were very expensive for this location.

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area eas far from central

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

service at the bar was excellent and the bed was very comfortable.

1. the fact that it had a gym. 2. small restaurant with very good and reasonably priced food.

of little milk cartons for tea and coffee and told us we could get a little jug of milk from the bar but we would be charged

ice machine was not working on my floor took a while for room service to answer my call

the saltwater pool and breakfast buffet were both absolutely amazing

great location for airport and near major shopping centre nice relaxing swimming pool and gym

king room and genuine king size bed offered great breakfast and good gym

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

free wifi

staff brilliant with children and have a young kids club very nice, spacious room amazing bathroom and show great bar and restaurant good

the comfort of the room and the facilities especially for kids were superb

the comfort of the room and the facilities especially for kids were superb

able to check us in the front desk staff were amazing they helped us to book our reservation for barcelona to avoid the hassle at the metro,breakfast buffet amazing pool& bar also the

additionally, a waitress (asian) at the bikini bar treated us very poorly during breakfast on our first morning

location, rooms, breakfast, team

in addition the gym while great is not explicitly a hotel gym and is very popular so guests should be aware and

the bed was so comfortable huge bathroom amazing gym the breakfast choice

the breakfast was also very good

the staff were very helpful and the room service was prompt

good location, but far from the center if smb needs the center, a very polite staff, a good wifi

is very close to the metro station and after 20 min you are in the center of madrid breakfast bed gym

pool, deck, big room

s covid-19 measures) but we found near all necessary

there is quite early check in, and late check out, what is very comfortable

maybe breakfast can be improved but overall ok

not able to try pool too cold

good wifi connection, spacious room and comfy bed.

wifi signal quality was poor, i was using better my 4g than the network provided for the hotel

- big room and comfortable room - very clean - good wifi - friendly staff

everything. perfect breakfast. in that area there is free parking everywhere

24 hour room service

quiet rooms, great breakfast

late check out gratis

the free wifi was excellent

breakfast friendly staff, helpful with kids good wifi connection close to metro station

breakfast friendly staff, helpful with kids good wifi connection close to metro station

the wifi maintained a good connection, even during times i required video conferences

excelent wifi

nice bar and sports themed restaurant had good food options

the reception staff very accommodating and allowed us an early check in

i also used the room service, which was provided with courtesy, quality and speed

staff,gym and breakfast buffet

wifi did not work on my ipad