wifi wasn't as good

laundry outdated

friendly staff, laundry onsite, off-street parking

price was okay, many beds, room service was right on.

very bad wifi and basic breakfast

asked for the gym and they told me to go ask another hotel to let me use their gym

no pool, no gym, just 3 machines in a hotel room with one not working

breakfast or room service

were able to accommodate a much needed early check in and the room was lovely

made 2 separate reservations and i thought they would do room service but they did not tell me i had to ask for it and when i got back the second night our

it serves its purpose, the laundry room could have been cleaner and their machines need some maintenance

comfortable and quiet. the laundry room was free. the kitchen appliances were good quality.

the kids enjoyed the room as well

the gym was nice

the breakfast was great with a wide variety of options: warm scrambled eggs, sausages, roasted potatoes

dont like that the rooms surround the pool so it can get quite loud if people / kids are

the check in was a breeze and room service was done on time based on my request.

and when you re a family, with 2 kids you don t need a grown man behind the bar trying to get you to take shots every time you

was woken up to a pre set alarm by the previous visitors that woke my 2 kids

came to the pool late, so we were able to get lounge chairs, but i could see there not being enough pool chairs

no breakfast because of covid-19

breakfast was a nice touch, and the location was perfect for exploring long beach

“free” breakfast

the club rooms breakfast was great. omlettes, sausage, sandwiches all was great! thank you again

the continental breakfast was good

even had no charge for parking

rooms, comfortable bed, good customer service, heated indoor pool and outdoor pool were open, gym was open, beautiful facility, check out at 12 noon

free parking was great

very close to the lb airport with a shuttle running every 15 min or so.

beautiful property right next to the airport, with free shuttle

great location. very helpful staff. great pool.

no bed in room for the kids and the one eventually supplied was too small

friendly staff, easy check in and great room service.

was spacious and very clean all amenities were provided starbucks, and bar inside facility also a small convenience store

excellent breakfast and very friendly and helpful personnel.

with two young kids i didn't plan on leaving the hotel, so i tried room service

the soap bar shower holder was too low, and the shower head too high

my kids loved the kids play area with video games

bar drinks were very expensive food was warm, not

asked for the towels to be folded like animals for my kids and they made 4 animals and my kids loved

aren t early risers, but golds gym is - and they like their music

i had two kids and a bad foot from cancer that can't get wet

i had two kids and a bad foot from cancer that can't get wet

the roof pool is awesome with great views of the pike down below.

pool was great and location

adequate gym with updated equipment

my kids love the games

the staff was friendly. nice size room, delicious and fast room service.

the pool was on the smaller side

the view was amazing from my room. and the balcony was relaxing. the kids loved the poool

pool too small

the pool is small and hot tub was crowded

location and gym access

front desk was very good and information was great and the shuttle from the airport was

the shuttle service was more limited than what double tree hilton offers.

room service was awesome

small gym

cup of tea but did give me a ginger and lemon tea bag and said i could get some hot water in the gym

fantastic wifi and wide selection of tv channels on offer

t not too original such as not having thermostat nor wifi we need to have those)

love the pool area and i love that you can grill

it was spacious and included a kitchen with a fridge and microwave

my only complaint was that the pool didnt have

breakfast was good the only thing that needs improvement in is the french toast

there's a gym and a pool which were both really nice

went to the bar an hour before closing and they wouldn t allow us to open a tab because they said they were

only downside was the pool bar was closed both times i went to the pool

and food and love to see dogs, not just service dogs or single dog per family, location and pool

very conveniently located near the cruise port. nice amenities, shuttles, pool, hot tub.

bar in the hotel is very expensive, and we were coming from the 5* hotel in san francisco, however

blocks from the beach, shopping, bars, restaurants, and laundry

the pool is in an interior atrium area and the sound (kids playing) carries

breakfast great, hot tub wonderful and location excellent to beach and shops-food

was disappointed with the closet sized gym with an outdated multi station machine

staff , heated pool and jacuzzi were fun, comfortable beds , clean hotel , good little gym facility, and location was close to restaurants

house cleaning, even though i signed up car stolen no camera's kids running in hallway and doing

came to visit our kids

they didn't disclose the pool was closed and no true hot breakfast .

thought for the price the hotel was perfect it has a lot of amenities, pool, free parking, wifi,

nice sized rooms, good breakfast and lovely pool area. beds were of a high standard.

cleanliness, breakfast, pool, jacuzzi, location, staff

kids loved pool, breakfast was great ud83dudc4dud83cudffb. awesome hotel!

out by the pool and by the back door there are cigarette butts, maybe post a sign saying no smoking

quiet, clean overall, glad they had a gym.

for quiet and parking

bugs after the second day we returned home, we had to totally clean our bedroom and do all the laundry after our long trip to california

access to laundry is of great help

small laundry facility is handy

it has a little laundry room

used laundry room

pillows were not comfortable (too flat) there was a soccer tournament same weekend and the pool was mostly occupied by about 20 girls from the soccer team doing a practice drill

was rude to my sister and myself we were yelled at because we did not know how the breakfast bar works we as for silverware and beverages and did not get that at all we actually had to

they allowed me an early check-in, and late check out which was great.

breakfast, gym, pool, jacuzzi

the pool was still opened so my boys could have some fun while there

nice . good breakfast

wifi sucked

wifi was very fast

beautiful rooms. accommodating staff plenty of parking

ds, door slamming) from corridor

nice room, comfortable bed, great spa tub and nice walk in shower!

rooms were renovated and very spacious. our room had a spa tub. comfy bed.

owner was super friendly and check in was easy. room was spacious and the spa tub was great.

spa tub

room was clean and spacious and well stocked

the man at the front desk and the made our breakfast was very nice and accommodating with all my questions

loved the in room spa tub, was very clean in the spa

the spa in the room the view and how close the beachwas

we liked the location being so close to the beach. the breakfast was good and the bed was soft.

would have been nice with a pool on the rooftop

rooms, good breakfast and free parking

rooms, decent breakfast, friendly staff

pool was very cold!

staff leslie and tejah were wonderful in assisting with luggage storage and even gave us a free early check in

especially when there was anything needed like laundry bags

breakfast, good location, good service, free wifi, free coffee/tea/hot water in the lobby for 24

in a great location with nice facilities, great breakfast, and friendly staff.

the island along with the kitchen was so nice to have

i don't eat breakfast that often. it's basic. i still appreciate that it is offered.

breakfast was a little weak. stale french toast, cold sweaty tortillas

everything was really nice, breakfast was very good

people is nice pool is beautiful room is clean location is okay breakfast is good

pool hours is too early closing

wife liked the pool

amazing rooms and good breakfast