perfect location. helpful shuttle. lovely pool and hot tub. friendly team.

in fact i liked all the available commodities that were available such as the gym and the pool and jacuzzi

and jacuzzi in an inner courtyard area, there was a wide range of options for the complimentary breakfast and thoughtful little extras like free tea and coffee all day and complimentary cookies

breakfast and space

was perfect, the breakfast was one of the best hotel breakfasts i've had in a long time, the gym and pool were conveniently

room was clean and spacious and well stocked

owner was super friendly and check in was easy. room was spacious and the spa tub was great.

spa tub

rooms were renovated and very spacious. our room had a spa tub. comfy bed.

nice room, comfortable bed, great spa tub and nice walk in shower!

house cleaning, even though i signed up car stolen no camera's kids running in hallway and doing

the pool towels were thin and tiny

great rooms, nice breakfast

location, cleanliness, hotel breakfast

location. staff very friendly, great breakfast. just an easy experience.

the spa in the room the view and how close the beachwas

the bed was super comfortable. loved the spa tub easy beach access

the breakfast it could have been a little bit better

staff is excellent and have helped with early check in a few times

the man at the front desk and the made our breakfast was very nice and accommodating with all my questions

the kids were very happy that the ocean was walking distance

a little pricey for the spa bath rooms but nothing too crazy. nothing else to complain about.

the room was spacious and comfortable

did not get room i paid for, extra charges for parking and early check in were added but not stated at time of booking

free breakfast offerings should include bread and/or bagels

not so much didn t like but it would have been really nice to have room service

didn't get room service my second day and was left with no towels that was my only unpleasant moment which

great breakfast

was clean, there was coffee when i awoke i had a very convient room for parking and my dog very

had kids above us so there was a lot of pounding sounds as a result

but downstairs was nice with the patio and easy access to the pool

had a full kitchen

that they opened the pool only family at a time.

easy access to the pool and hot tub

nice front desk ladies , good breakfast’ clean rooms and able to do laundry here too so that’s a plus

wish the coffee bar was up and running

that the room service didn t pick up the phone for the 3 days i stood there

broken in room phone. limites room service. dirty

pool and fitness center closed...

wish the bar did not close so early.

everything especially the 24 hour free laundry room

the gym was equipped with everything you need for a quick workout

lots of homeless stealing food from the breakfast buffet

the staff was wonderful- the included breakfast was so good! the room was spotless too

the room was spacious and equipped with kitchen facilities highly recommended for families or those traveling with kids

the breakfast was a good way to start the day, and the staff was attentive

a nice breakfast

breakfast was a nice touch, and the location was perfect for exploring long beach

the continental breakfast was good

breakfast which is a charge is worth it

promanade cafe and coffee bar was excellent

it was clean and room service was prompt

room service was fast, tasty, and reasonably priced - i shared with my friend and still couldn't

small gym

were kind of small and the hidden fees like $17 for a gym that we didn t even see & it was a mandatory fee that you could not waive

wifi was in and out and the signal was weak

laundry outdated

very bad wifi and basic breakfast

wifi and the location, also they have breakfast included

everything!!!! down to the laundry facilities.

rooms, comfortable bed, good customer service, heated indoor pool and outdoor pool were open, gym was open, beautiful facility, check out at 12 noon

the room service and staff were outstanding

rooms, comfortable bed, good customer service, heated indoor pool and outdoor pool were open, gym was open, beautiful facility, check out at 12 noon

we used shuttle back to the airport, driver was excellent and friendly and location is very close to

there was no microwave made having in room coffee nearly impossible without spending a fortune on room service

with two young kids i didn't plan on leaving the hotel, so i tried room service

free wifi. buffet breakfast. pool area. coffee maker in room.

asked for the towels to be folded like animals for my kids and they made 4 animals and my kids loved

like the location, staffs and lobby . ps the hotel is kids friendly

took my grand kids this time

i didn't like all the kids in the pool at 7:30 am

breakfast option was a lil pricey for so many kids especially after paying a decent amount for the rooms

good location, gym was decent

we enjoyed the hell out of the pool area, appreciate that fact that the hotel stayed in line with the current covid 19

room service had to be called twice for breakfast order, forgot salad dressing.

great room separat bed room for privacy ,pool,breakfast,always satisfied when we stay here

pool wasn't heated,sofa bed was uncomfortable

on busy road, was fairly loud . small pool, no hot tub.

nice , clean place. good breakfast. good staff.

entire breakfast was amazing

room is right across from gold's gym, next to an outlet mall with a few restaurants, and just down the street from a convention

i had two kids and a bad foot from cancer that can't get wet

my kids and i really enjoyed our stay and got some outlet shopping in at the pike

hotel still charged us for delivery and room service charge despite us picking up food and taking it up to our room ourselves

awesome location, newly renovated hotel with amazing pool

and food and love to see dogs, not just service dogs or single dog per family, location and pool

tacos, quesadilla $52) 20% gratitude included on everything already

pool bar wasn t open, restaurant was very expensive

the pool restaurant and bar areas were very enjoyable with friendly

bar in the hotel is very expensive, and we were coming from the 5* hotel in san francisco, however

i don't eat breakfast that often. it's basic. i still appreciate that it is offered.

breakfast ended too early. maybe one more hour extra would be best.

breakfast was a little weak. stale french toast, cold sweaty tortillas

breakfast ended at 9am and no told me - those jerks

in a great location with nice facilities, great breakfast, and friendly staff.

offered, a full free breakfast buffet, mid week evening social, as well as large room with mini kitchen setup

the spa and pool were nice. location was good for our trip.

received very early check in

breakfast was excellent just the french toast the way they're cooked and held are disgusting

early check in was fabulous, we offered to pay more but they declined with a smile

great location, great price and my kids love the swimming pool

the gym and pool was amazing

felt it was pricey considering the restaurant, bar, room service

our kids enjoyed swimming in the pool however, and during the day there was barely anyone swimming and

desk staff greeted us upon arrival, our room wasn't ready yet, but we went and had lunch in the bar area, and the server and bartender was outstanding

the pool was a nice add on

no room service.!

staff accommodated my early check in needs effortlessly

of delicious food nearby and stores very clean and no one bothered you kids love pool and starbucks inside

was very quiet, clean and lots of free parking

the pool is small and hot tub was crowded

the airport shuttle was convenient, and the staff was friendly.

the only downside was the attitude of one of the women working at the bar, who was rude and unpleasant

the expanded starbucks restaurant in lobby. gym was not fancy but nice. room was clean.

location, amenities (fire pit, common areas, pool)

the coffee at breakfast.

bar only open on weekends, we were there tuesday till friday

room was above a playground and was filled with kids all weekend from 8 am to 9 pm very annoying and the last day they did not change our

great location! the kids enjoyed the outdoor area.

bars and play area for kids

pool area. bar

i was also thrilled i was able to text message staff at the hotel with any questions and to order room service

loved everything about this property, the pool was very clean with plenty of space like cabanas lounge chairs are in a day bad

the spacious room with robes. the pool area is very inviting.

offer early and late check out with fees , but that s great to have an option

no swimming pool

nice . good breakfast

loud noise (kids, door slamming) from corridor

there was no pool aside from the small hot tub/jacuzzi

lighting, clean, quiet, convenient parking, yummy breakfast, hot water for showers, friendly staff

lots of choices at breakfast. coffee was hot and popcorn in the lobby a hit with the kids.

comfortable bed, good wifi, laundry facilities, free breakfast

location, the hot breakfast my kids loved, housemaids were incredible, the pool was fantastic, the room was amazing and looked like an actual suite, the value was incredible

was good only bad thing was the sofa bed had spiders which freaked out my kids

everything was perfect. the stay and location, the breakfest, the gym.

didn’t have a jacuzzi and pool was heated it was a little cold but it was a warm day so the pool wasn’t bad but would have

even the pool had nice furniture

breakfast lounge, hallways, fitness room, all neat and clean

pool location clean and staff

pool was not open due to construction.

washer in laundry room broken.

i prefer to pay less and no breakfast

excellent complimentary breakfast convenient laundry on

went there because my kids wanted the breakfast, only 1 of the 4 days the waffle maker was working

breakfast was poor

pool way smaller than expected, breakfast was never ready when hours were 6:30 to 9:30am

the wifi also worked very well

cleaning room service is good.

the room was simple and the wifi works fine

wifi speed was below 1mbps

was friendly and helpful, the room was clean we were happy you had laundry service and a small pool to cool off in

pool too small

laundry on site too

the breakfast was only continental. i assumed it was going to be a bigger breakfast.

i did laundry twice during our stay, 1-load each time