if all motels could be like this one. wow no complaints great breakfast

again another great best western perfect location, great room excellent breakfast and staff

00 pet fee was excessive

staff was great. good breakfast. room clean. bathtub a little old but adequate.

great breakfast buffet

that my grandkids could come and swim in the pool!

pool was closed, and this was very inconvenient

excellent hot breakfast

the bed was super comfortable and the free breakfast was great

the pool was awesome

breakfast was minimal

is the first hotel that i seen with free laundry free washer and dryer that you can use and that was all nice every one of them the

i enjoyed the hot breakfast and heated indoor pool.

breakfast was wonderful

the breakfast is good and hot

wish the pool were heated. my kids wanted to swim

pool was closed

'smartstart' breakfast leaves much to be desired

the coffee in the breakfast could have been better

pool didnt open til noon.v

free breakfast, good manner staff

only complain was that the pool wasn’t open

very clean, bed was comfortable and loved the pool table in the lobby.

clean and modern great breakfast

also loved the pool table in the lounge

breakfast choices available

stayed clean, rooms were clean, bed slept great, breakfast was yummy, and the hotel team was so sweet and very attentive

the hotel was super clean the breakfast options were limited

went to check on breakfast both days around 9:30/9:40 am, and they were out of scrambled eggs and whatever else they

clean and friendly with a great breakfast!

no towels at the pool

refused early check in at 2:30 before we left for the caves

the stain on the carpet looked like puke. the breakfast was not very warm

swimming pool water and pool room were way too hot

super clean and still offered a nice hot breakfast.

the pool was good, it wasn’t anything too exciting but it was what i expected and we used it

same breakfast as always

pool was outdoors.

very friendly staff. nice room. they were able to agree with our request of late check out.

good wifi and breakfast choices. room was very nice.

beds were extremely comfortable and breakfast was good

pool and breakfast

pool was good

3- after 4 no laundry, can not request wash rags, towels

breakfast area too small not much variety

clean. good gym. food coffee and girl vacuuming made us a pot of coffee for the road

staff was amazing, room was clean and stocked with everything, and the breakfast buffet was great

the pool was closed

didn't help much with the pool or with the bill, they charged more the $500 after i paid with booking

the rooms were roomy and the bed comfortable. the breakfast was sooo good!

peggy in the breakfast area was very helpful

breakfast buffet was very well kept up with, and the waffle toppings bar was amazing

pool was cold

if i had kids with me and had promised a pool, i would have

the noisy kids running up and down the halls till 3 am friday and saturday nights

the bartender, fernando, was so accommodating

close to bardstown

location parking free free hot breakfast

the service was very good, we felt very welcome and there was a pickelball court that my kids appreciated a lot

the only negative' the bar mix was served in a paper bowl.

landscaping was beautiful and the pool looked inviting

the pool was clean

we enjoyed the spa tub a lot

rooms are big and have always been clean, comfy beds, clean pool

wifi was sketchy at best

laundry facilities and pool

convenient location. friendly staff and very clean. excellent breakfast choices.

we had been travelling for more than 2 weeks and made use of the on sight laundry facilities

the pool was very clean and nice

pool was clean and always had plenty of towels

breakfast next door didn't have butter, jelly, for the breakfast toast

the friendly staff, delicious breakfast, and immersive audio tour made our stay even more enjoyable

we checked out the bar which was amazing and the staff was extremely friendly and helpful

it was homey. staff was very friendly. bar was an added bonus. amazing bourbon selection.

breakfast was great

the pool area with bar and fire pits at night was a definite favorite

it was snowing but i'd like to return in the summer to take advantage of the pool area

$5 for the s more pkg, i mean come on half a graham cracker 1 marshmallow & half a hershey bar for $5, we paid $200 for the room they can at least give you the s more, we ve been to

room smelled a little musty and had some condensation/ water pooling with the air conditioning unit

pool is amazing

awesome breakfast, very friendly and great location

location pool

it had an indoor pool and gym

pool

breakfast was great and location

pool my granddaughter cut her foot on the bottom of the pool and one of the group of kids that was with us their studd was taking oit of their room while we where gone

there were kids tuning up and a the halls all night slamming doors

tournaments and the hotel was full of teenage boys, that takes patience even when they are good kids

check-in, friendly staff, hot breakfast was a plus, good price and close to where i needed to be

breakfast was hot with plenty of variety

room was very clean and they allowed a very early check in

very nice to have the shuttle from the airport.

nice, staff was amazing, clean, room was amazing, u r able to do laundry there and the breakfast is always a

i picked because it was near the airport and you had a shuttle to the airport

laundry facilities are good

laundry machines were down and lack of drinking water in the vending machine

the staff far exceeded my expectations, polite and professional. breakfast was great.

gym wasn't fully complete. missing parts on equipment

the breakfast was always the same, and the floor around the hot tub was dirty.

very nice breakfast

provided a great hot breakfast, that was kept very clean and organized, shuttle service free

did not have tine for the included breakfast as they were not

pool was closed and i couldn't use the gym. but it's because of covid.

free shuttle to festival! breakfast area was kept clean

was no clean towels available there was only one person doing laundry for the entire hotel

fantastic front desk host. the best beds in the world. great pool. wonderful bathrooms.

the pool was warm and the gym had variety of options

the breakfast buffet was not very good.

breakfast buffet was incredible - second to none

people in the next room had a lot of kids and everytime we dozed off they would scream and hollor

pool was good

pool needed some attention. water was a little cloudy.

breakfast was very good

breakfast was delicious with a great variety, offering gluten free, sugar free and vegetarian

the water in the pool was cold.

oh, and wish there were an indoor pool, but we knew that before we booked

i was disappointed that we couldn't use the pool or fitness center.

need indoor pool

super great place: clean, updated, nice & accommodating staff, good breakfast

pool is open and breakfast is available, but breakfast is served by staff instead of being a

parking was never an issue at all

it was 5-star-very clean. great location. free parking. room had an individual keurig.

the staff, front desk and bar area, were excellent. they were friendly and helpful.

ample parking, kind and efficient staff at front desk made check-in & check-out super smooth

have to pay extra for anything like wifi

it was clean, no bad smells, served a hot breakfast in the morning, and it was at a good price

i love hot breakfasts with multiple options & ev charging stations for free

pool was overflowed with water and only 5 people is the max

couldn't sleep very good because the people above us had young kids i assume and were up all night and they were running around their room very loudly and kept

the pool heating element was out so we didn't get to relax but overall it was great.

awesome breakfast too

pool temp hotter

the breakfast was great eggs biscuits sausage

decent breakfast

breakfast buffet was good, with enough protein

handicap parking could have had more spots

i called the reception for room service to carry my luggage to the lobby from my room, and the receptionist said there is no

lighted parking is limited.

gym doesn't have much light dumbbells

clean, friendly staff, pool was heated to perfection, all around amazing experience.

best is the amenities that it offers. gym, pool, hot tub, and breakfast. location is neutral.

central location to downtown louisville, simpsonville outlets, indiana casinos

lights didn't work, which was dangerous for our kids

on the bottom of tub to prevent slipping, the breakfast coulda used either some bacon or sausage (preferably bacon

the hotel was in a good location, and was very clean. i really enjoyed the indoor pool.

as we were traveling with our 4 kids that wasn't great to hear when arriving at 12:30a, exhausted from the road

the quality and selection of the continental breakfast was not very good.

i should have been informed of the $30 non-refundable pet fee. i didn't like that.

it didn't have kids run around like so.e hotels

a fantastic hotel room and a great continental breakfast that was the perfect way to start my day

spacious rooms, cleanliness, breakfast bar, outdoor entrance, spacious handicapped accessible bathroom

pool was open staff was great

i had absolutely zero issues with room or breakfast

to many kids in the pool so we didn’t get a chance to use it

lady looked annoyed that we were eating breakfast at last minute, and the pool was closed and my kids really wanted to swim

price was good, pool was fun and great for the kids

the gym was nice and the bed was very comfortable

the bar and the staff

in the rooms, bar across patio door was broken, renovations everywhere

communication and maintenance. pool had food laying around garbage cans over glowing ect

only think i wish is more healthy options for breakfast like fresh fruit

said they had breakfast but never saw it

needs breakfast and pool going

in the search, i was told that it has breakfast, but it was not in this hotel.

heat doesn?t work well no pool access no wifi breakfast is not well stocked

the pool believe it our not

no free breakfast

my kids no longer eat off the kids menu, and the adult menu did not have a good selection of kid

was near the amusement park, which we were not aware of, and the hotel was filled with kids and teens

both with my kids and with out, the pantry has numerous options but to me lacks a staple item

breakfast great. we liked kadisha who was at the front desk.

breakfast was great with lots of options: bagels, eggs and bacon/ sausage, pancakes, cereal,

all the shampoo and soap that you need good breakfast free shuttle

the hotel shuttle was easy to use

the shuttle takes you to the airport as well as a selection of local restaurants

free airport shuttle!

it was nice to sit and have a hot breakfast at our leisure, enjoyed the room, the temperature was just right

airport shuttle was extremely prompt, especially at 1:00am after a long day's travel

breakfast was better than expected

clean, comfortable beds, nice breakfast every day, pool was great and workout room was nice

breakfast was good had options and everything was really good

pool wasn't open the entire time for our stay and the kids was kinda upset they didn't get to swim like the hope

my kids enjoyed the pool area

great breakfast aswell

room was spacious and we didn’t feel crowded with our 3 kids

luckily we had wifi or my kids would have went stir crazy until bedtime lol

rooms were nice, the lobby was nice and we were with a group, so the kids could play

the hotel also provided 24 hour shuttle to the expo center daily

pool and restaurant were closed understandable and support

shuttle drivers were the best

pool,gym was nasty, filter lights for the water cooler in gym indicating bad filter and no hand

i appreciated the televisions, printer,&free laundry

the kitchen

nice big room, great breakfast, good location, awesome value for the price!

was great always friendly as well as accomadating and the fire pits ,grills,free onsite laundry

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

water in the shower was not very hot at all to the point my kids wouldn't take a shower because the water was almost cold

the hotel is conveniently located near shops, restaurants and bar within walking distance.

the room was huge and included a separate area with upholstered furniture and a bar area

website said suitable for a kids bed but there was hardly any cushion to it and felt the springs where in your back when you

we were too tired and had kids to move to another room

clean and spacious the rooms were the staff was super friendly the breakfast was amazing we will be staying at another hilton in the

location and laundry facility great

we loved that the gym had a peloton bike-- huge plus for those who travel but still try and get in a quick workout

the breakfast was awful, we ended up going to burger king down the road.

the room was nice. the shower was big. it was nice to have a kitchen.

2 nights with 3 kids to visit kentucky kingdom

kids eat free breakfast

bar onsite and restaurant on

we ate breakfast and one dinner at the restaurant and the food was delicious

i had to pay extra and swim sumwere eyes because my kids wanted to swim while we were

i love the fact that even after we checked out, the hotel provided shuttle service to and from the theme

microwave was outdated and missing a knob and the shuttle service was inconsistent due to the lack of staffing

the view was fabulous and the pool was perfect

breakfast was good, nice to have kids eat free.

pool no restaurant not being informed about them not being open

staff location and shuttle service

and you have a shuttle

staff was very friendly and helpful. shuttle bus was great for the volleyball event and airport.

they had a shuttle take us there

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel to

we unfortunately didn't make it to the pool, but i also love the mini kitchen

was very clean and had a breakfast and a pool and our rooms had living rooms

clean. breakfast was great. staff was very nice.

love having a suite with kitchenette

i have huge dietary restrictions and a full-size refrigerator in the kitchen area was a tremendous blessing to me