the fun options of games- pool, jenga, connect four, and board games

the breakfast was good

near highway. very clean and modern facility. good breakfast. friendly staff.

breakfast was a great variety, fresh and hot

clean and modern great breakfast

the hotel was super clean the breakfast options were limited

stayed clean, rooms were clean, bed slept great, breakfast was yummy, and the hotel team was so sweet and very attentive

it was clean and easy to get to and the breakfast was wonderful!

breakfast choices available

clean and friendly with a great breakfast!

didn't like that the pool wasn't heated

price was very reasonable, rooms were clean, the beds were comfy and the breakfast was excellent

clean rooms and breakfast area. great choices for breakfast too!

no towels at the pool

refused early check in at 2:30 before we left for the caves

laundry & cleaning staff very pleasant

pool was closed which stunk because we were there for baseball so we had hours to kill but they did

breakfast was typical for such hotels

pool has way too much chlorine. my kids didn’t enjoy swimming at all.

same breakfast as always

need more on breakfast bar. need some proteins like eggs and sausage

pool was good

the pool was perfect after a long day of walking

was hoping for more hot breakfast items, other than waffles, but other than that, no complaints.

breakfast area too small not much variety

great breakfast buffet

breakfast and beds

staff was very friendly. rooms were nice and quiet. breakfast was better than most hotels.

the breakfast was excellent

helpful and friendly staff, wide selection of breakfast items, close to many stores, restaurants and highways

big john is super friendly and professional, makes you feel welcome as a guest, breakfast could be better but white castle is litterly 150 feet away

sausages or bacon with breakfast

didn't have a hot breakfast

staff courteous and professional. also respectful of our privacy. pool open in morning.

pool was to small

breakfast was good

is the first hotel that i seen with free laundry free washer and dryer that you can use and that was all nice every one of them the

the breakfast was fresh and hot

i enjoyed the hot breakfast and heated indoor pool.

the breakfast is good and hot

that my grandkids could come and swim in the pool!

the pool was clean and warm

clean, breakfast bar, the price was fair

quiet rooms, clean rooms, up to date design, comfortable beds, and a good breakfast is what you need, it also has a friendly accommodating staff

i liked the late check out (12pm)

for breakfast to be served till 11:00

great breakfast and clean

shuttle wasn't running so hotel had to call ubers. worked out fine but it was unsettling.

location pool

comfortable room and early 0430 airport shuttle a great service.

were given a late check out which was awesome, rm was very clean and spacious, courteous staff

tournaments and the hotel was full of teenage boys, that takes patience even when they are good kids

i loved the big walk-in showers and the hot breakfast.

easy off the interstate, very quiet, great breakfast!

staff was nice. very clean. breakfast was great!

just wished they would do the shuttle to the expo center

room was for some reason across from the laundry on the first floor and they had huge carts in the hallway that we had to get around

location near airport, free shuttle, restaurant nearby

pool was closed our entire stay.

was closed but fitness center was open

the cabinetry in the room. the fridge was in cabinets, had a small kitchen area. it was nice.

was disappointed that there wasn't a fitness center since the website stated they had one

portholes in the bedroom so anyone can see in from the kitchen

oh, and wish there were an indoor pool, but we knew that before we booked

pool wasn't open (which is fine, it was still chilly) but they should get a cover for it because

pool was really nice on such hot summer days

great pool

free airport shuttle!

location electric charge breakfast great front desk and maid staff.

staff - desk, shuttle driver, etc

unsure if this is even tied to the hotel but the shuttle pickup driver (a lady) was unhelpful when picking me up from the airport

staff was polite, shuttle drivers were awesome! breakfast was delicious.

the shuttle service to the expo center was such a bonus

the shuttle takes us to kentucky kingdom and pick us when we finished back to the hotel

pool table in lobby, breakfast, games in lobby, overall very friendly staff.

place to stay, only issue was parking, having handicap issues required more walking than desired for parking

the room service food was awful. the hair dryer didn't work.

the pool was great, my kids loved it, very friendly lifeguards

there aren’t mini fridges in the standard rooms which when traveling with kids is harder.

no food service of any type. room service would have been nice

so i needed a place with a restaurant, pool, free shuttle to the airport, near the airport (less than 5 minutes), early breakfast a single and king

the pool was great and the beds were very comfortable

were kids in the adjacent room making ruckus until 11:30 pm

wish the bar restaurant was opened later. it closes too soon.

location for airport as well as kentucky kingdom friendly and professional staff clean rooms nice pool and workout

i was going to sit by the pool and read my book while the kids played but realized it would not be

loved the fact we had free shuttle to kentucky kingdom

only complaint i could possibly have is that the pool was chilly but honestly my kids didn’t seem to mind much

pool wasn't open the entire time for our stay and the kids was kinda upset they didn't get to swim

of people using the pool so due to the smallness of the area, we opted to not use the pool

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

pool was clean, secure and open for reasonable time frame

breakfast was great and the pool was clean and fun for the

sack breakfast and pool closed due to coronavirus which is no ones fault

shuttle service to the airport was advertised

were running throughout the hotel after 11 pm, screaming and stomping, and essentially using the fitness room as their play area

rooms were great! lots of space and liked the kitchenette.

room was a suite, so it had 2 queen beds, a sofa bed, and a kitchen (w/o a stove); plenty of room for 3 people

they second room we were in had ants in kitchen area and bathroom

i wish the pool was heated. it was cold.

location and laundry facility great

primary dislike about the hotel was its shuttle that stopped before all of its guests returned safely

pool was pretty small but sufficient for my kids to swim, the room was nice and quiet and the beds were super soft

pool was cloudy and over chlorinated

staff was very nice. shuttle to kentucky kingdom was great.

breakfast

which did not work for 4 of us, we needed 2 queen beds so we did not have to share the bed with kids

booked here so my kids could use the pool. pool was gross, not clean at all

couldn't order room service.

room service was good

very many choices for breakfast, and everything closes down early to include the bar area which i understand is due to some sort of kentucky law in the area

the rooms were clean and well designed for comfort the swimming pool and fitness room was great

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel to

staff location and shuttle service

location, awesome staff, shuttle

the shuttle service was an unexpected surprise

use to have a bar set up, but no longer does with new owner

the bar was not open during my stay due to lack of staffing.

there is also a bar set up in the evening hours

i like it had a pool and bar but pool closes to early for those arriving late.

they even had a nice little bar with a little bit of food for the menu to fill us up after a long day

staff were all very friendly. breakfast was great.

bathrooms were very small and the pool was closed

breakfast rocked and the pool was super fun even though a little cold till you got moving

breakfast was okay, there wasn’t too many choices but i wasn’t that hungry so it didn’t

pet fee was pricey and pool being closed

the pool was too cold during our stay.

nice pool area

breakfast was very yummy and the kitchen area and tables was clean

the breakfast was always the same, and the floor around the hot tub was dirty.

it also has a indoor pool and spa that was clean

we had room service that morning so we had to leave early for a swim meet

fantastic front desk host. the best beds in the world. great pool. wonderful bathrooms.

very clean and friendly staff. my kids enjoyed the nice pool area

and we enjoyed the breakfast buffet each morning

she is the helpdesk and the room service and the security and everything else

one handle bar in the bathroom came off

the pool was fabulous!! great food & drinks. our suite was great.

bathrooms are great but with no grab bar in bath/shower i felt unsafe

the location is superb and so is the pool

pool area is very cool

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

the pool could of been a little cleaner

in the rooms, bar across patio door was broken, renovations everywhere

a bit disappointed by the lack of pool/ whirlpool

my towel bar fell off wall with my towels on it

coffee available for guest after 9am goose poop no bar during the day or on sunday litter in courtyard

heat doesn?t work well no pool access no wifi breakfast is not well stocked

in the search, i was told that it has breakfast, but it was not in this hotel.

no continental breakfast, as advertised along with no pool that is advertised as well

is super comfortable the bathroom is pretty big, but no kitchenette, no ice machine, and no free breakfast like it says

breakfast not available due to remodel along with the pool and stairway access

small pool, but great for one night for kids to burn energy

the pool needs extended hours

1. room is clean. 2. restroom is big. 3. gym is fine 4. a lot of parking space

inconsistencies with advertised shuttle service and rollaway beds not actually being available room service good but didn t have

the parking lot was like driving through a mine field

pool should open earlier in the morning. i like an early morning soak in the hot tub

it was very clean and dog friendly. the pet fee was reasonable.

convenient laundry facility, since i needed to re-wash uniforms for a weekend basketball tournament

the breakfast buffet was excellent

was 1 of the best hotel that we had stayed at everything was great , and the breakfast was very good , loved the warm swimming pool

quiet, comfortable room with great staff at reception desk, bar and housekeeping.

front desk told me they didn't have a shuttle to take me to bus station but bell told me they would take me in shuttle

shuttle was a bit chaotic and departure and arrival times were in accurate

5 and 3 did, breakfast, coffee, wifi at reasonable

the bourbon selection st the bar was the best i have ever seen

the rooftop bar was very nice - although no one was up there but us

the rooftop bar and patio was very nice

gym was clean and well equipped

the roof top bar / restaurant was phenomenal

the gym was great too

also the bar was great to sit and have a drink and eat after being in the pool

staff was super sweet, the food was delicious, the pool was very nice, quiet hotel.

pool, 'quiet hours' not good for people with kids, lumpy bed, slow drain, small bathroom, overall

the breakfast was limited due to covid.

i was hoping for a warm breakfast. it was mostly muffins, and cereal. my kids loved it!

comfortable rooms, liked the pull out couch for our kids!

roof top bar was excellent food was very good

rooftop bar was great

the rooftop bar was great, and the food up there was way beyond what we expected

great location. easy walking to downtown, free ev charging.

breakfast had excellent options everyday

overall super nice, staff was friendly and the breakfast was a nice selection.

breakfast was very good

the pool area was clean as well

and the pool and spa were closed

super clean! very friendly staff and quick service! the breakfast bags were a good solution.

good breakfast, laundry, gym, pool, game room, office, and coffee

wifi also sucked

i didn t like that the resturant and bar wasn t open until later.

shuttle available at airport when we arrived

there was no room service

location was ideal, the staff was exceptional and the bar was very good, the hotel tradition and lore makes it an event in itself

wish that room service had been available

we were able to meet with larry johnson and he took my kids and myself around and showed us the oak room and explained a little history about who has came

hotel provides no in-room information about its own restaurants

like that the room was in the back considering i had little kids so that we didnt disturb the other guests

the quality and selection of the continental breakfast was not very good.

noisy neighbors with young kids

the hotel is pet friendly with a $30 pet fee

breakfast was good, but of course it’s not perfect like nowhere really is

than a soda being left in fridge from before & fridge not very cold & the kids running above all night last night i can't find anything bad to say about this girl it's def

central location to downtown louisville, simpsonville outlets, indiana casinos

very nice place, breakfast was perfect! kids loved the pool..

for the pull out bed, no blow dryer, no towels in the pool area for 3 days, no towel in the gym area for 3 days, only 2 towels in a 2 room suite, the housekeeping staff came in while i was in

nice having laundry facility and detergent available

the pool needs to be kept a little warmer, a little chilly for an indoor pool.

breakfast offered a large variety of hot and cold breakfast items

the very important thing is the laundry option

nice pool area,also a nice area for outside sitting

the breakfast was amazing i am definitely staying here anytime i have to come to louisville