it is a great location, it even has a pool. i was not expecting it!!!

the pool was awful..

clean rooms, nice service, comfortable bed, good breakfast.

breakfast can imporove

i like the breakfast a-lot

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

breakfast

the restaurant and room service

during our visit the hotel was very busy, the rooms overlook the pool and restaurant and so it was very noisy with children playing in the pool from first thing in

pool area and food. very good staff

if you have kids, the pool is great and has warm water

staff, cleanliness of the hotel and room, pool and amazing open buffet during the weekend.

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

the pool

pool was not cleaned, breakfast could be better with natural juices and fresh fruit, rather than

located to the right of the front desk have a unique location, next to the golf course and easy access to the restaurant

relaxing pool area and friendly reception staff

i requested to change rooms and i got a nice view to the pool and partial golf court

the games at the lobby and the breakfast was a nice

the front desk is quite helpful and so is the room service

room service was amazing and exceptional customer service from check in to check out.

room service is nice and tasty

the food room service was delicious and prompt

clean room and very comfy bed. room service is quick and restruant was amazing

location, cleanliness, free private parking and room's size.

-accommodated me on my early check in

very nice indoor pool and jacuzzi

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

location, price, very warm pool with small pool for children

there was access to the gym facilities and the pool facilities

the pool needs a schedule about private pool parties, for try to take a less busy time in there.

pool , super dirty

great pool area & restaurant, really comfortable bed, close to shopping and restaurants

the parking is quite messy. the swimming pool wasn t clean. the place is old.

location ans the pool

the complementary breakfast was delicious

the bed was great, and the room service was excellent.

ckup truck and trailer)

great hotel - nice room / good breakfast / secure underground parking.

the food was not that great, just a regular breakfast

but there was no room service

ordered some room service, it was a bit expensive compared to food in puebla and not very good

secure parking and dog friendly

amazing spacious room, impressive entrance hall, great menu for room service

sleep was amazing, proper secure parking, zero complaints