my favorite part was the pool, the gardens and the view

wifi

wifi worked well

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

the restaurant and room service

the parking lot is small

parking is a few blocks away

safe & secure parking is attached to the hacienda

breakfast

i like the breakfast a-lot

breakfast can imporove

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

clean rooms, nice service, comfortable bed, good breakfast.

the pool

pool was not cleaned, breakfast could be better with natural juices and fresh fruit, rather than

located to the right of the front desk have a unique location, next to the golf course and easy access to the restaurant

relaxing pool area and friendly reception staff

i requested to change rooms and i got a nice view to the pool and partial golf court

the games at the lobby and the breakfast was a nice

the front desk is quite helpful and so is the room service

room service was amazing and exceptional customer service from check in to check out.

room service is nice and tasty

the food room service was delicious and prompt

clean room and very comfy bed. room service is quick and restruant was amazing

there was access to the gym facilities and the pool facilities

no swimming pool, dining room or lounge

the parking is quite messy. the swimming pool wasn t clean. the place is old.

the smell of the elevator. the room was very hot and the pool didn't look well.

the continental breakfast options and the color of the pool

the pool needs a schedule about private pool parties, for try to take a less busy time in there.

-accommodated me on my early check in

location, price, very warm pool with small pool for children

location, cleanliness, free private parking and room's size.

very nice indoor pool and jacuzzi

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

amazing spacious room, impressive entrance hall, great menu for room service

there was a fitness room with an amazing view over the city and all in all it was a very pleasant experience

sleep was amazing, proper secure parking, zero complaints

parking logistic , entrance is too crowded at some hours.

place was just lovely: the rooms were comfy, the staff was friendly, the parking was safe

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

easy access from highway. breakfast.

breakfast was real good

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than most hotels

very clean, excellent service, very good breakfast,all the stuff gather you with a big smile’s

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

i recoment this hotel 100% breakfast included buffet amazing location next to the freeway i love this hotel vip services

great breakfast and service

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

staff is very friendly, reasonable breakfast

breakfast would have been nice.

the pool area was not clean and overcrowded

parking for my motorcycle

great facilities that include a nice gym, pool, spa, restaurant, and more

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

the pool had longer hours so i could site see during the day and swim at night/early morning

ckup truck and trailer)

the parking guy went out of his way to find us a parking

the location, breakfast, staff

great hotel - nice room / good breakfast / secure underground parking.

the complementary breakfast was delicious

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

and the swimming pool outside, they make warm which it very nice

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

the staff was incredibly gracious about helping us park in a place that we would be able to get out of

hotel is not a pool hotel

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid on the spot

the gym was quite well equipped and had nice views of the mountains

are very comfortable,staff are very helpful and has a big parking lot , the food at hotel is very

great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming service nice atmosphere in the lobby

the gym has great equipment for a hotel gym, david at the bar was excellent

restaurant's room service food wasn't delicious.

everything excellent. good location, great gym, large swimming pool, delicious breakfast.

pool and breakfast is very good also the room is big

the hotel had a pool with perfect temperature

i enjoyed the breakfast and excellent service.

everything excellent. good location, great gym, large swimming pool, delicious breakfast.

my older son loves the small gym and i appreciate the spacious laundry room

2 burner electric stovetops, full size dishwashers, dishes, utensils, pots and pans, kitchen towels, dish soap, clean sponges, paper towels-- namely everything a family needs for

the room was great, with a kitchen and very clean and spacious.

great staff,comfy bed, good water pressure in shower. good kitchen area.

my older son loves the small gym and i appreciate the spacious laundry room

good wifi and tv

breakfast was very good all services also good

bar has a decent selection of liquors and cocktails, but don't expect too much and also is pretty

weren t working, power kept going out, room service was bland and overpriced, bedroom walls were thin could here other room s noises

uffet with a lot of options to choose

has parking and a pool

very friendly staff parking in front of the room restaurant

parking available good bed and very clean

the pool (which is maintained at a perfect temperature) (-)swimming pool is small. i would like to have it a little bigger. (+)really good property overall. we loved the swimming pool in particular. (+)the receptionist was really nice and helpful and there is an area where kids can play next to the pool (+)and the cholula nearby, it's also not too far from the center city by walk they heat the swimming pool so you can swim even when the weather is a bit (+) beds are comfortable, there is a pool and kids area (+)great pool, great service! the place to leave the car was great (+)has parking and a pool (+)swimming pool (+)hotel, we enjoyed a lot the swimming pool

parking is inside the facility and you can only access to it with the room key so it's pretty safe

breakfast was okay, but didn t like that they said the 2 kids with me would cost 50 pesos extra each child

breakfast was very good

perfect service, valet-parking good breakfast very friendly staff

delicious breakfast, spacious room with extra bed / crib for free

staff ,service, breakfast