bed was harder on my back and the pool wasn't open because it's april.

small room, dirty pool, broken equipment in a gym

hotel stay includes breakfast, choice of toast, eggs, sausage, cereal, yogurt, oatmeal, coffee and juices, as well as

breakfast was just enough to start the day

that gym is bad. that nautilus machine is 30 years old.

the pool was at times dirty, it could have used more attention

breakfast bar was terrible! no help getting luggage no valet parking no snacks

the outside of the hotel was much nicer than inside. there was plenty of parking.

pool was not very clean.

the pool wasn't open, uneven floors due to

we bought a vegetable bowl from the snack bar and it was rotten

food good in restaurant and room service

staff was willing to let us use service elevator with luggage, food service & laundry/housekeeping

too many add-on fees to room service

elevator didn t work for 2 of the 3 days had to walk 6 flights of stairs to go to the pool and gym as well as out to

gym used for const

the breakfast was

room had a ver comfortable mattress and breakfast included hot food items

binder in room and sign on laundry door said desk can make change but manager refused to look and said we can just use our

the hotel was clean, the room was very clean, the lobby and breakfast area were very clean and the food was great

the gym was cold and equipment didn't work we

breakfast was fresh, hot, and plentiful

was on the late side for breakfast so the pickings were slim, but an egg omelet was plenty

everything was great, staff, room, and breakfast.

clean rooms, comfortable beds, decent gym.

the room was clean and spacious with a very nice kitchen and seating area

spacious, clean rooms, wonderful staff, amazing breakfast and my kids loved the pool.

covid ended, handsoap not always available in downstairs restrooms, had to hunt down wipes for gym

no jacuzzi, the pool clean and great

the kitchenette was great with dishwasher, cleaning supplies, basic kitchen items like utensils,

ev chargers (2) was helpful, leaking shower, no coffee in room, no amenities for bonvoy members, no

it would have been nice to have an active and open lobby bar area. i think its time

very clean establishment, friendly staff. location was great, loved the pool table.

the bar being closed

had fun playing w the pool table in the lobby…

great grab and go breakfast and clean rooms

shuttle and location

we didn't wake up in time for breakfast but the coffee was good

kitchen couldn't keep up with the demand

everything....especially the breakfast!

heated indoor pool is amazing!!! and they have a large breakfast to pick from

i did not have breakfast. it smelled good though.

the cold swimming pool.

girls loved the pool

breakfast and very clean loved the spacious rooms

convenient to restaurants and attractions (top golf and dave and busters)

nice room. great breakfast.

gym was also clean and very well kept the hours were great

the breakfast was sufficient. the location of the breakfast was fine. i used the breakfast once.

unfortunately, we didn't make it to breakfast

it was nice to have a bar onsite

the microwave was broken and the laundry room was out of order

trash by pool was stinky

pool was closed

the included real breakfast buffet style with a great cook doing omelets and even a beer bar in very nice modern lobby was excellent

location, free parking and a really nice breakfast set up.

pool, breakfast, and managers reception.

hotel was in a great location especially when traveling with kids

no room service and they allowed dogs in the dining area

loved the snacks refilled daily for my kids, the cooked to order breakfast, and the kindness of all the staff

very clean, comfortable beds, great breakfast, a great experience!

good breakfast; good view outside of the hotel.

late check out

hotel was clean staff friendly nice breakfast ant gym

clean, and comfortable good breakfast.

most (if not all) rooms come with a kitchen, large flat screen tv, couch with pull out bed inside and very comfortable bed(s)

pool not clean

hotel was very nice,clean, well lit area, breakfast was a plus, the bed were comfortable

kids really enjoyed the pool

the kitchen in our suite was spacious and great for us

the position is excellent very close to avalon boulevard, the gym and pool is nice

the position is excellent very close to avalon boulevard, the gym and pool is nice

heated pool was nice, although i would have liked to have a hot tub.

they did have a very nice bistro and bar but unfortunately was way out of our budget

and my daughter loved the pool and gym

we didn't use the pool but it was big and really pretty

kitchen but no tools or glasses, only plastic cups.

had a full kitchen which was nice, if we were staying for a few days

kitchen with dishwasher microwave and full refrigerator

pool area was not clean and there was a group of people who were drinking alcohol and smoking

gym and pool were a bonus

gym and pool were a bonus

the lobby atmosphere was also great with the bar and pool table

i would suggest listing the pool hours somewhere.

the woman at the bar was helping and also friendly

the breakfast included was great and location was very central

during breakfast hours due to the fact there was a lot of people who had booked the hotel for that weekend

breakfast area got pretty messy

really nice hotel. great breakfast. great location.

gym and pool very clean

there no kitchen service

the breakfast but we understand with covid.

breakfast was limited

breakfast could have been better.

breakfast options were very limited for someone that doesn’t eat bread

the pool closed early . the breakfast was nasty.

the gym was good

the gym was closed

small pool

breakfast, pool, great hospitality.

breakfast was superb

carpet in side entrance smelled horrendous (in front of what i believe to be a laundry room?)

love the location, literally in the same share parking lot there's a coffee stand,a smoothie king,gym,and breakfast restaurant

breakfast meets the expectations

i loved the comfort of the room with kitchen and location was convenient

said there would be a pool and that was an important factor in our choice

pool was clean, as was the pool apron area

decor was a bit dated, carpet worn, and pool neededclearing

pool was dirty and closed they lied saying because of covid then i had my husband call then they

pool was dirty

people and pool were awesome. nice

also the gym is not so good

outdoor swimming pool and a nice workout room

not get the room we booked bc they were sold out, was thinking the pool would be open and it was green but it didn't affect our stay any

clean, allowed us to do an early check in, but had to call repeatedly, good location, close to shops

also the bar was great

pool wasn't open, no notification. bar closed random times.

the wifi was very slow and made it not worth it to even use it

website doesn t say the pool is closed until may and the bar hasn t been open since covid per staff member

however, we could hear people talking late into the night, possibly from the pool area.

self serve laundry on property which was great for me

and comfortable good value for your money breakfast was good large variety good location lots of parking

location away from downtown, parking availability, and friendliness of staff.

the parking was free and the

no room service

shuttle drivers was friendly and knowledgeable about great place to eat

kids price is also $20 & she only ate a couple of croissants & a bowl of oatmeal & glass of juice

kids running all over the place

called the morning of to make sure i had an early check in even though i arrived late due to traffic coming into the city & the person i spoke

also, loud guests, kids running up and down the halls, breaking glass

clean quite small but important detail like late check out 1pm fitness room n many more

laundry facility only one washer one dryer but okay for small loads.

they also have a fitness center

the elevator to the laundry was inoperative for our entire stay.

i like the location, staff, breakfast, and the price

enough parking. quiet stay. good gym. very kind staff.

very noisy in my room near the pool

the pool area was very well maintained

thank you for all the quarters for laundry

there was no indoor pool or free breakfast.

breakfast options were limited

the breakfast was delicious, the room was very clean and comfortable- i will definitely stay here again

the swimming pool was closed

i didn’t like the fact that the pool is always closed.

great amenities, gym, neat breakfast room and outdoor pool

the hotel was beyond nice and comfy with a great gym and updated equipment!!

i ordered room service for breakfast and the food was really good

we love location the free parking room service the staff and the spa tub

nothing will be back. didn't use room service as prices were high.

everything you need is right there food drinks right there you don t have to go looking for a bar it was our 2nd time there within 4 months so yeah we love it

liked the rooms with the kitchen

several: in no particular order: location, safety measures, my overall room/ kitchen area

breakfast closing at 9am

swimming pool was clean but only heated by the sun

kitchen in room, the staff , elevators, tv was huge, bathroom , doorbell for room, organized, extra

no microwave breakfast wasn't good the last day but excellent the first day.

there were no towels in the gym

so, if you have a family that includes smaller kids, this is not the hotel because kids can be a little messy

my kids and i enjoyed the gym, we like where the location was.

do not use the free parking area if you have kids with you or if you’re a vulnerable adult

loved the pool

parking was a bit rough. the elevator also scared us a little haha. it s very old.

location and parking

we came as a couple for a getaway trip, but we will definitely be booking here when we bring our kids next time

and not enough plugs in the room, so charging my kids' electronics was hard and even charging our

the wifi did not work as well as i wanted on some of my devices

when we got settled in and realized there is a mall directly across from the hotel

as the ice machine, pool and gym so people were coming through talking really loud as well and kids was running down the hallway

there was a indoor pool as well

was off site but they provided a shuttle so it could've been a lot worse

clean staff very professional and helpful breakfast great

no change for the laundry ud83euddfaud83dude02

hampton inn's room was very clean, the bed was super comfortable, staff was more than helpful & breakfast was delicious

pool was closed

able to do laundry inside the hotel is pretty great

room, clean towels, clean sheets, attractive decor, clean pool, good breakfast, polite staff, free parking, near lots of shopping & restaurants

nice pool, and a great scenic view in the rear of the hotel that has a small creek running through

room, clean towels, clean sheets, attractive decor, clean pool, good breakfast, polite staff, free parking, near lots of shopping & restaurants

the gym and pool was nice

the breakfast was good

complimentary laundry was a huge plus

great location, wonderful breakfast. rooms were clean, pool was nice. great value!

we had a king suit with kitchen

i had also requested for a room with a view to the town or outside but got a room facing the pool, and next to the exit door

the management on duty were more than efficient to help us move to another room and use the guest laundry to laundry all of our personal items

every thing was clean and nice, the staff was very friendly and the bar was great!

the gym was great

loved the indoor pool and gym

pool was supposed to be heated and was not, and for an early november trip with two kids that was a little upsetting

think the guest rooms are really small & the kids ran us away from the pool area

really enjoyed our stay and the kids loved the outdoor pool

fact that there were two restaurants and bar on site just in case we didn’t want to go out

everything about the property, really no complaints just that there were no pool towels and when asked the front desk they never brought any out and the ice machine did not

wish the pool tiki bar would be opened and provided appetizers

bar by the pool is always closed

morning there were more guests waiting for the shuttle than the shuttle could hold so the general manager pulled out another vehicle to take the

staff and the food in restaurant bar were wonderful, both breakfast and dinner

pet fee isn't mentioned in the booking process

my kids love the pool

everything was perfect. room service, wonderful breakfast buffet.

not receive any room service our entire stay

i enjoyed my stay the bar was excellent to the kitchen food and breakfast were good and hot.

and gym were well taken care of

and service excellent, the room was nice, access to complimentary wifi much appreciated

no room service. limited use of gym and pool. not many breakfast options.

room service and the breakfast buffet

the indoor pool was great and a lot of fun for the kids

wifi only free in lobby.

the pool was great for the kids!

the nice hot jacuzzi the wonderful pool to swim in

guest noise late at night. pool filters weren’t on so i wouldn’t let my kids swim.

service staff was very helpful and friendly everything we needed was provided for the stay my kids was allowed to be them self i just recommended eating n drinking off the

everything, bar and restaurant conveniently located @ the hotel

hours of pool as adults i feel we should be able to swing at night if we would like to.

staff was very nice, the gym was great and provided bottle water, the pool was in a great location

the gym equipment was very old not working properly

also, shane, front desk associate got me an early check in, 3 hours early

great staff, continental breakfast is very good. has laundry facilities.

hotel, absolutely ineffective conversation with the receptionist when it came to resolving gym issues during this

trash and laundry over following on multiple levels for the two days we were there and halls smelled of

menu in room for room service

the food and drinks were awesome and loved the bar being located inside so didn t have to drive far to enjoy the evening

everything was nice hate pool wasn t open for kids

elevator doors kept closing on us before we could get out of it , it almost close on me and my kids 2 times which was very scary

wifi was great

had microwave and a mini kitchen, although i had no need for it so i didn’t use it but glad it was available

the gym equipment is top range, the outdoor swimming pool and gym areas are clean and care is taken to

the property was amazing. we loved the kitchen in our room and the service was great.

breakfast was great

breakfast looked outstanding..unfortunately i was not able to partake.

the facility is very clean and the breakfast is delicious

great time with family around the pool. good breakfast. staff was wonderful.

fully equipped kitchen, bathroom, full size computer desk, cozy bed, turning around big screen tv, the pond view

the room was spotless and huge and the breakfast was awesome

the 2 bedroom suite had ample space to be comfortable for a family and have the kids and parents needed space to watch their own shows on separate tvs with netflix

to a complication at check in the attendant gave m complimentary breakfast

pool, gym all down

lack of breakfast

would like a bar menu added and make sure all bathroom doors work properly

the gym

pool was gross

breakfast: hot, tasty, and excellent variety

currently under renovation and the pool, even though outside was not available for swimming.

pool was closed. booked this hotel so my son could swim. grounds were dirty. trash everywhere.

amenities were clean (pool)

i also enjoyed the complimentary breakfast that they

location and pool

nothing everything was good lil work on the gym but was good

atmosphere, cleanliness , breakfast and kindness of the staff

the continental breakfast is a big plus and the gym and swimming pool are back open

were a little upset about the pool being under construction, but it wasn't a deal breaker

need more towels for pool

large rooms, good breakfast, and excellent staff.

good housecleaning, staff not as friendly around the breakfast area but they busy taking care of all the people eating

was amazing, staff was punctual and very nice, room was beautiful and huge, pool stayed clean

noise outside our room was loud due to kids and other hotel guests which made it a bit frustrating at times but everything was fine for

the gym was excellent and very convenient, we did not use the restaurant facility

had to move rooms due to someone kids on the top floor running around

quiet location, close to our kids

liked how every room on the first floor had easy access to the pool and the two doors each room had

indoor pool & the staff

would love for them to offer a free breakfast. this would help out immensley.

pool,outdoor pool, lobby area, great rooms

breakfast buffet was pretty complete

kids running up and down the hallways.

i liked the location the lobby and the gym

the kids loved how elegant it was

did not like that i have to request for room service every day

i also called for late check out and again, staff was helpful and professional

they gave me new room but after 7 hours drive with my kids i had to pac again

the breakfast was limited.. no whole milk and no scrambled eggs

kitchen was clean bathroom clean but had 1/2 toilet paper used carpets were very dirty sheets stain

quite expensive & pool closed,website had no mention of this

the pool was closed.

the pool looks ok

they where out of coffe juice and no water cups in the gym and no towels

would have liked a grab bar outside the tub.

the patio/balcony pool view reminded me of when i had a condo on the beach

and pool

the room was great, staff was very kind, the pool area was great, location and parking were excellent as

and the gym was closed

the pool, gym and restaurant were not open

no free breakfast as advertised, still saying because of covid, pool and gym closed as well

the manager was rude, and very nasty and disrespectful to customers, the gym closed it dont work and the pool closed he said they will never open it

5) b/c of covid, no breakfast, no gym, no swimming pool

i called for room service for a vacuum my first day, and was told they would come

tub had a ring around it , it was dirty the pool didn t not have heat or lights and was very

it was a great getaway spot before going home after visiting with kids and grandkids for a while

the swimming pool was dirty and had a lot of leaves in it.

the front desk staff was very helpful and friendly. the kids enjoyed the pool.