parking was easy

the hotel gym is well equipped and always empty

very clean good linens very helpful staff nice gym

moreover, no room service came to clean the room for the next day's stay

room service outstanding and food from partner restaurant delicious

the spa in the room

the spa tub and the giant bed

mall was right across and pool in the building and also the laundry facilities

the laundry room did not offer single-serve laundry soap

there is a swimming pool available

ans it was a great experience very neat rooms enjoyed in pool at night which helped us to had a very good sleep

morning breakfast was good

clean, quiet, the swimming pool is great, a little far from old quebec but close to all

pool was closed due to pandemic

no breakfast options

one of the running tracks in the gym was out of order (required maintenance according to the panel)

noise produced by the kids in the next room was very loud.

good value for money, the kids breakfast too very quick and big portion for $10

pool, the staff, the bathrooms, and the amount of food options

count on pictures , its nothing like that , we didn't use swimming pool but its barely 4m by 4m, gym was useless , equipment are from 18th century

reakfast area) she has amazing service great mood fast service even takes time to play with kids

great front desk and cleaning staff. nice pool. super clean, modern and quiet room.

and with the heat wave it would have been nice for the pool to be cool and not a hot

another thing that surprised us, a bit critically, was a lack of laundry room

my kids said the sofa bed was not very comfortable

the opening hours of the swiming pool

excellent restaurant and gym. lovely room.

liked the fact that it was right on the highway , plenty of facilities such as pool and gym

no pool

front desk staff was very good and welcoming good place to stay ev charging facility was helpful

staff was exceptionally friendly and attentive, helping me with my luggage and providing prompt room service throughout my stay

the jacuzzi is just one hot pool

the candy bar at the kids area

the pool was good - there was a lifeguard and plenty of towels

love the food, pool, service

the breakfast was beautiful

the morning breakfast delivered to our room each morning felt like such a treat

lovely staff and very gentle pierre at the breakfast- the best city guide you can have for a stay in québec city

the art , the staff, the amazing breakfast

great central location, good wifi

room was above the laundry room and we seem to hear allot of machines

should have a swimming pool to keep kids busy

& price, also the room was really large to be comfortable for 5 people (2 adults + 3 kids)

breakfast was so-so, with plastic cutlery! bad. coffee was good, though.

i like family room’s very clean specially master bedroom is separate with kids room .

beautiful room and lobby. good breakfast open early. 24 hour coffee bar in lobby.

no kitchenette

kids were running and screaming in the corridor very late at night

wifi was extremely slow, breakfast is not included in price.

the swimming pool and its access

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

we were really pleased with the availability of fast ev charging stations on site as well

laundry facilities, gym and free daily shuttle to old quebec city

bath, gym

hotel is massive, and is on the corner of a main bar street and the plains of abraham so the location cannot be beat

variety of amenities, good equipment and dumbbells in gym, great location near a strip of restaurants, convenient to get to bus stops, room was

location, room size , indoor swimming pool and the lobby

the pool could have been cleaner

great staff, especially in the bar in the evening

was good, it s just quite small the gym and swimming pool, signal of wifi was strong

decent pool and very nice hot tub

all the kids would run back and forth to the 2 rooms (316 and 320

we had a very spacious room which was great for us because we were a group of 5

great location. friendly staff. wifi worked well.

it was convinient that it had a pool for the kids

the location is great, nice gym and pool, variety of food in the buffet, very comfortable beds

bar called table was closed on sunday and monday

ev charging in a secure parking lot. we only stayed here for this reason.

central location, lots of handy amenities, super helpful staff, late check out

swimming pool

no room service was available. any dining stuff in the room.

hotel, well organised with good facilities - restaurant, gym, pool and laundry - and helpful

close the pool too soon

very clean place and kids liked the swimming pool inside the

it was great to be able to come back to the pool with our 18 month old after hours of hiking the city

may add a hot tub in the future. washroom by the swimming pool is closed

great location. the outdoor pool is warm. kids loved

yesterday was closed from 6 to 7pm) is definitely a con, also the pool is not suitable for small kids

swimming pool

no towels at pool.

pool and gym size and the magnetic door cards, that needed activation every single day.

the gym had a non working treadmill and no heavy weights or a proper bench

the pool and gym room were too small. the breakfast did not have much variety.

for stay if you are visiting for travel or work but i wasn’t looking for extra facilities like gym and pool but though they had it and i didn’t went anywhere as i was visiting for work and

we awake at 10:30 when breakfast is over ,

breakfast was great, rooms extremly clean, english speaking and very kind staff

nice breakfast. very comfortable beds

breakfast was adequate, no lift have to carry your bags upstairs not good for elderly folk

breakfast needs to be improved

i could not connect to the wifi.

top laundry service-helpful staff

pool and sauna. location.

cindy is super helpful and nice, got us connecting rooms, hilton got little treats for my 2 kids, a bag of candy, lollipop and juice for them while we stayed

my kids love the heated pool! so even if it was -12 they were able to enjoy the day!

wifi is veryvery slow... terrable...

not enough parking...and....breakfast is terrible

wifi system wasn't working the first night

didn t have a lot of parking.

wifi slow, no extra chair, no soap bar, no room/bath fragrance, no coffee stuf available for next

the waiter wanted us to be seated at the bar and we did realize that he did not want clean the tables

door didn't close completely - terrible water pressure - bad air quality/hot - very loud - kids screaming in halls at 11:30 pm - unwelcoming

bar downstairs was closed

wifi, the on-site restaurant was only open for breakfast, which was seriously overpriced, and the bar was not open at all during our stay

the room with lunch corner, that provide banquette and table was nice to have meal with the kids and play little game later on in the

everything and most importantly the little teddy s for the kids

loved the pool, room balcony, and great restaurants

wifi is high speed, never lagged

suite was great with kids, good space the location is perfect the staff was very nice beautiful

view over the city from the room and could watch the sunset from the balcony area next to the pool

everything was just great but disappointed that we could not get the ev charger to work.

we accessed the pool many times

the pool is not huge but it was very clean and my kids had so much fun

location of the hotel and all the services in the hotel… the room was very clean and safe… my kids enjoyed in the swimming pool… the reception was very helpful…

clean. friendly staff. lots of options for breakfast. kids loved the pool.

amenities at the hotel were nice, the

great hotel with restaurants. pool area and sauna exceptionally nice and clean.

come back in the middle of the day during cold/rainy weather to take a break at the pool with the kids

spa even though listed in amenities, ice machine on ground floor only, 23 steps in entry up to

e to loud kids and the adjoining room door in the room)

a gym facility

the bathroom was spa like

the bar at the hotel served up some of the best cocktails i have ever had

a bar in the property would be a great future addition.

i do believe they are building a restaurant and a gym: then the hotel will be a 10/10

good gym fascinates

nice compact gym for workout

cool/funky bar downstairs next door

good breakfast, variety

bit noisy outside when the bar next door cleared out but we loved being able to have the window

the men's spa was part of the pool area which was overcrowded and full of screaming kids

kinf staff, amazing location room was extremely clean i really enjoyed room service also highly recommended for family

the food at the restaurants was incredible and the service, including room service was top notch

the indoor pool was a big selling point for us staying with kids in the winter time

hotel was kid-friendly and the staff interacted well with small kids

it costs more than a really nice 3-4 star hotel with pool and included breakfast in niagara falls for example

they also have a bar with some video slots

bar on-site with pool table and video gambling

paying the same price right now for a far superior hotel in a different city, which includes a pool and breakfast

that is the office, bar and restaurant

the pool was small and there was no tv in the fitness room

breakfast was great, my kid loved the pool and the rooms were clean and very comfortable !

laundry facilities, vending machines had debit, pets allowed & air conditioning worked well!

breakfast was great, my kid loved the pool and the rooms were clean and very comfortable !

was great, staff were very helpful, rooms were clean, wifi was reliable and the kids were happy about that

the room was beautifully appointed loved the shower and spa grade toiletries

enjoyed a spacious suite on the fourth floor

the rooms are quite small so best for solo traveller or couple with no kids.

hot chocolate,the filtered water, great for families,so many rooms you can play games with the kids, restaurant on site is italian, amazing pizza and pasta

they took the kids to make hot chocolate while we were getting checked in and our room situated, without a second

prices for drinks in the bar are extremely high

better airflow in the gym

bar and restaurant were closed while i was there

fan) would have been appreciated.

the restaurant and bar staff were awesome

well stocked minibar in room if you wanted a drink or snack

however, as people who need fitness facilities while traveling we thought we should point out that the ones at le germain are

, the comfortable bed, the room service staff, the coffee

limited bar service

i like having a mini bar in the room although we didn't use it

nothing provided for the kids at the breakfast

the breakfast ud83dude0b

hot chocolate for the kids and bathrooms on the main floors during breakfast the kids need washroom we got to run

great staff, great breakfast and such a nice room

free coffee. free breakfast