location, staff, clean, breakfast, price

we travel with kids so it helps to have more choices than just toast

nice breakfast. very comfortable beds

breakfast needs to be improved

breakfast was great, rooms extremly clean, english speaking and very kind staff

location, free parking, easy parking, mcdonald's right outside the hotel, a place to get gas

wifi slow, no extra chair, no soap bar, no room/bath fragrance, no coffee stuf available for next

didn t have a lot of parking.

wifi not good.

good wifi connection

beds, plush towels, cleanliness and clean scent of bathroom, morning breakfast, pool

lovely staff, pool area was clean, the suit was perfect

everything was very good. the pool and gym could have been bigger.

the pool and gym room were too small. the breakfast did not have much variety.

we caught a very early flight and the kitchen help made up a next to go breakfast.

with 4 kids

breakfast should have variations

the kitchen was perfect and had an apartment sized fridge

breakfast was great and meet the expectations and i definitely recommend anyone of family and

sometimes the breakfast was on the cold side, even at 6:30am.

the pool has a water slide making it fun for kids

suite with spa bath and all, was very good and spacious

breakfast could have had more choices. we still enjoyed the coffee and muffins

laundry facilities, vending machines had debit, pets allowed & air conditioning worked well!

breakfast was great, my kid loved the pool and the rooms were clean and very comfortable !

free coffee. free breakfast

breakfast is ok, you know the price is low, but the facility is good and very clean

the complimentary breakfast was good

i show him that i paid for 4 people than he make me wait while my kids in the shower

rooms super clean and new. great breakfast. clean beds.

the services, cleanliness, staff, breakfast buffet, gym, and spa tub in the room.

bed was really comfortable, pool and hot tub great, staff very helpful, and grounds were beautiful

kids activities were phenomenal

the bar,spa, and the pool

the room service was not that great

the pool is super good and it was pleasant to swim and chill

other than wishing it had a pool, it was great

the swimming was too small, only for kids, that is what needs to improve

francis waited on all tables and bar on his own

where covid is now - i think it is rather ridiculous that the bar & restaurant is still

clean, quiet, the swimming pool is great, a little far from old quebec but close to all

restaurant in hotel had a free kids meal per adult and one small beer

early check in

the pool and gym were great

pool was closed due to pandemic

very clean good linens very helpful staff nice gym

the hotel gym is well equipped and always empty

very small tv. not obvious to find parking.

i loved that there parking spots available too, and we could do an early check in, amazing

the parking is free, and they have both underground and outside parking

renovated hotel , modern with very comfortable beds but breakfast area was too crowded and small , little

experience, great and nice staff, breakfast is very convenient

- gym is very poor, unlike my prev holiday inn stay - breakfast was untasty except for the

hot tub, gym and breakfast were terrific. room was spacious and clean.

wish there would have been an inside pool and jacuzzi too be relax after a long day of skiing, but otherwise it was a great

the spa tub and the giant bed

gym

the gym facility is limited and only 1 out of yhe 2 treadmills worked

the staff was very friendly the pool was a little cold for me but there were a lot of people using it

kids enjoyed the pool

no pool

liked the fact that it was right on the highway , plenty of facilities such as pool and gym

excellent restaurant and gym. lovely room.

the yoga mat in the gym needs to change out. it's very old and flaking.

the rooms, the cleanliness, very friendly and helpfull staff, lots of parking places, nice little gym

laundry room was decisive choosing it and worked well (3 dollar per washing or dryer)

reasonable breakfast (american style)

selfservice laundry was extremely good and quick

i like family room’s very clean specially master bedroom is separate with kids room .

should have a swimming pool to keep kids busy

thought there was sn actual bar not bar service

there isn t a bar at the hotel, which is odd and there is no coffee maker in the room

of mall with many restaurants and one of the biggest mall with an indoor amusement park for the kids

for our family with 3 kids it was great, although switching out the 2 chairs for a hideaway bed would be practical

there was no room service or restaurant

we were really pleased with the availability of fast ev charging stations on site as well

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

laundry facilities, gym and free daily shuttle to old quebec city

bath, gym

swimming pool

no room service was available. any dining stuff in the room.

hotel, well organised with good facilities - restaurant, gym, pool and laundry - and helpful

close the pool too soon

very clean place and kids liked the swimming pool inside the

the restaurant is amazing the spa is really nice too

staff was very friendly and mostly helpful king bed and view to river and forest ideal lobby and bar area very

unique atmosphere. our kids loved it, especially the spa facilities and the museum.

the kids loved the crafting and storytelling experiences

it is not really adapted for small kids, but still very good

like the hotel it has an indoor pool ( the water was cold) it has an jacuzzi

room, free wifi, nice exercise room and pool, helpful bilingual staff, complementary hot and cold breakfast, free newspapers

great breakfast, renovated rooms and pool all fun.

rooms were clean, the free breakfast was delicious and the staff was very friendly

the pool the staff

large room. great pool for the kids. helpful staff.

wifi was pathetic

nice breakfast and the pool was crowded

we were able to get an early check in which was very convenient for us

used the spa and the pool

delicious breakfast included with warm croissants brought to your table

the morning breakfast delivered to our room each morning felt like such a treat

lovely staff and very gentle pierre at the breakfast- the best city guide you can have for a stay in québec city

breakfast super tasty and the added pate' and cheese was the bomb :) our lovely front desk lady was

the breakfast was beautiful

early check in

ni) pool was perfect for our young kids

pool restaurent, bar, barista gluten free meats 6 coffee cups room service price

we had a very spacious room which was great for us because we were a group of 5 (3 adults, 2 kids)

laundry is overpriced. breakfast very heavy, the room not spacious.

good for kids

indoor pool and gym and close to everything downtown walking distance

the pool and the sauna deserve an extra page on wonderful feedback

nice pool and gym

lol food pool gym sauna restaurant

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

facilities were fine - room, restaurant, pool & jacuzzi, access to local sites and entertainment

variety of amenities, good equipment and dumbbells in gym, great location near a strip of restaurants, convenient to get to bus stops, room was

spent the whole morning in swimming pool and the gym area

the fine dining restaurant on the top floor with 360 views and the access to the gym and pool made the stay even more comfortable especially during the winter when the temperatures

accommodating room service even when i called out of hours.

you can go directly from the pool to the lobby but the route is not sign posted

was no room service and the only restaurant had limited hours

was very good and room service was excellent

the bar staff was also friendly and very efficient

the view is amazing, outdoor pool and gym ud83dudc4dud83cudffc

enjoyed the heated outdoor pool

great location, very good gym, excellent view, nice heated swimming pool.

so maybe having an indoor pool would be better, good for rainy days and kids-could even have doors that open to outside

top laundry service-helpful staff

the room with lunch corner, that provide banquette and table was nice to have meal with the kids and play little game later on in the

bar stools looked old and should be recovered

stay, very helpful staff - especially the bar and concierge staff made sure i had a stress free stay

door didn't close completely - terrible water pressure - bad air quality/hot - very loud - kids screaming in halls at 11:30 pm - unwelcoming

had firm request that our room should be made daily as we had younger kids

great location, nice room, shower and bed. very clean and amazing staff. great gym and pool.

joyed on the open-air terrace)

upstairs pool is a bit odd

wifi is high speed, never lagged

the bar was awesome to have a drink and was very cozy

the trailer parking was perfect and felt very safe

they did not provide room service even upon the request.

we preferred to have a breakfast somewhere else and enjoy quebec's downtown atmosphere

great location that has all the amenities we like. the bar was nice and the dinner was good.

parking is easy and free

clean and close to walk to everything. the pool was an added bonus with the kids.

the pool is fairly small but it's a pool so that was great for the kids

our kids loved the pool, we enjoyed the sauna

location walking to heart if the city. enjoyed the pool and sauna. breakfast buffet was awesome.

spa even though listed in amenities, ice machine on ground floor only, 23 steps in entry up to

the room with the balcony was spectacular and the bar has the best cocktails in town.

the bar downstairs is very nice

complaint was the gym

the bar at the hotel served up some of the best cocktails i have ever had

no pool or hot tub. limited gym facilities.

good gym fascinates

the breakfast was so good and convenient

helpful trying to do their best to overcome several issues that occurred - comfortable bed - nice laundry service - for a reasonable

very friendly staff. very nice breakfast delivered to your door daily.

breakfast is delivered and left on a hook by 7 am and it was delicious- excellent croissant and

beds were excellent firm and comfy. gym fine pool fine, a tad warm for swimming laps

didn t top up my water on the room and you have to pay for wifi, which i wouldn t expect in a property of this standard - it s normally included for

the room was so comfortable, room service was great

e pizza was actually better than the pizzeria we went to the night

getting to see the same waiter for room service each morning was a nice touch