the hot tub is great. however, we are disappointed that there is no swimming pool.

very comfy beds, great little pool and a nice gym.

gym and outdoor heating pool

restaurant no bar no breakfast no vending machines (a pop and chips cost 6$) curtains had hand prints (dirty) on

no restaurant or even a bar on site.

room service meal was very nice too

incredible room service

gym and sauna great

wifi awesome and lobby fireplace to die for

lots of character and fabulous location. great gym.

the men's spa was part of the pool area which was overcrowded and full of screaming kids

hotel was kid-friendly and the staff interacted well with small kids

running through guests, doing cartwheels, practicing gymnastics, screaming, and parents allowing it

wifi signal is not really strong.

no free wifi and expensive parking.

the room was beautifully appointed loved the shower and spa grade toiletries

room was lovely - the staff were very nice - dining in our room via room service was great food at a nominal extra fee

they took the kids to make hot chocolate while we were getting checked in and our room situated, without a second

hot chocolate,the filtered water, great for families,so many rooms you can play games with the kids, restaurant on site is italian, amazing pizza and pasta

daily room service is available unless you request no service, and the room was exceptionally clean and

new, clean, design of lobby, parking, staff, small but good little gym, pool with natural light

grocery restaurant and few family store chocolato my kids loves to go

small crowded pool

new, clean, design of lobby, parking, staff, small but good little gym, pool with natural light

is 17$ extra, breakfast is 14$ extra, pool is very small, and the bar charges for each part of drink (ex: 14$ for a shot of gin plus 4$

room a bit dark. it needed a grab bar in bath/shower

limited bar service

well stocked minibar in room if you wanted a drink or snack

i have allergies to most laundry detergents

room lighting a bit dark. bar area was almost non existent

the bar downstairs is very nice

and the gym could use a bench

could have a gym but i understand from staff this is coming.

complaint was the gym

the bar at the hotel served up some of the best cocktails i have ever had

pool was a bit cool for the colder months.

clean and close to walk to everything. the pool was an added bonus with the kids.

very clean room, pool area, the whole experience was 10/10

room service came at before 9 am to do the room

room next door was loud (due to loud kids and the adjoining room door in the room)

small, but nice gym

great little bar right next door, with pub grub and outdoor viewing of all that walks by

beds very comfortable and breakfast delivered in goodie bag every morning left outside door on hook

helpful trying to do their best to overcome several issues that occurred - comfortable bed - nice laundry service - for a reasonable

bit noisy outside when the bar next door cleared out but we loved being able to have the window

room service was too expensive.

i would also have liked later room service

room, views, location, gym, staff, and cleanliness!

top laundry service-helpful staff

the kids were in awe and simply adored their stay

wine pricing for a glass of wine at the bar was excessive, especially on the canadian wines.

bar stools looked old and should be recovered

the room with lunch corner, that provide banquette and table was nice to have meal with the kids and play little game later on in the

from front desk to restaurant staff to bar staff to concierge & doorman

had firm request that our room should be made daily as we had younger kids

suite was great with kids, good space the location is perfect the staff was very nice beautiful

everything was clean and the gym and pool were very nice

loved the sip and swim - a dip in the jacuzzi-like pool, followed by a drink from the bar

great bar located inside with music and great ambiance

i was there, there was no wifi available because of technical issues, and it really let me down

location is very good. room was clean. pool is good too. restaurant in hotel are good.

gym and sauna

like the pool area, hot tub and gym

the revolving restaurant and bar was a pleasant surprise as we were not aware of this facility prior to arrival

and bar closes early, cannot stay in the hotel and go to the bar there, have to go elsewhere

pool was amazingl for the kids and family

location is great, the room was quiet and the gym needed to be pre-booked so it was nice that we were the only ones there

also, our kids were really looking forward to using the pool but it was close both days we were there due to

there was a room service plate next to my door which stayed there the entire time and no one cared to pick it

not much of a bar or restaurant

comfortable room, breakfast was good. very handy highway.

the breakfast that was offered was substantial

was quiet and they let us park our truck and trailer near our room

room was big enough for 2 adults and 2 kids. room was clean and properly equipped.

no bacon at breakfast.

good breakfast clean room great location. nice roof terraceq

the breakfast was beautiful

delicious breakfast included with warm croissants brought to your table

breakfast super tasty and the added pate' and cheese was the bomb :) our lovely front desk lady was

great central location, good wifi

were towing a cargo trailer - plenty of room to maneuver and park it

value i want a bed for 8 hours as a traveller some places tell me we have a pool and breakfast and this and that but i show up at 9 pm and leave at 6 150 for a nights sleep is

indoor pool and gym and close to everything downtown walking distance

good for kids

we did not use the restaurant or gym/pool facilities, so can't

room was lovely, comfortable bed and good heat/cool and fabulous bathroom and pool.

the location, the restaurant, pool and sauna, and friendly staff

lots of kids being loud in the halls and very expensive

pool restaurent, bar, barista gluten free meats 6 coffee cups room service price

we enjoyed the pool

gym is well equipped for a hotel gym

the (mini) pool was perfect for our young kids

were hoping to play some pool and get breakfast there, but none of those facilities were available despite the price staying

that is the office, bar and restaurant

it costs more than a really nice 3-4 star hotel with pool and included breakfast in niagara falls for example

paying the same price right now for a far superior hotel in a different city, which includes a pool and breakfast

they also have a bar with some video slots

- the bedroom is big and clean - quite place - the breakfast

got a really nice spacious room with comfortable beds that was perfect for my three kids and a dog with me

requested an early check in and the staff was very helpful

we asked for 2 hr late checkout and they were like - yeah no problem at all :) breakfast was nice too

regret that the breakfast was not served and bar was closed where we were there for new year’s eve

the kids enjoyed the pool. rooms were clean. nice that the floors are not carpet.

there is a spa for relaxing

most facilities were good, except the gym

front desk, facility and room service are amazing

easy to find, good parking. room was clean and comfortable. pool and hot tub were also enjoyed!

breakfast excellent

breakfast is excellent, the rooms are very clean and this is very nice to have an indoor pool and gym

the gym equipments were all very new

the gym room and other amenities exceeded our expectations

no pancakes or waffles for kids

laundry facilities, gym and free daily shuttle to old quebec city

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

bath, gym

we were really pleased with the availability of fast ev charging stations on site as well

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

there were no plates or cutlery in the little kitchenette space

clean and new hotel with a nice location. free parking.

clean, friendly staff, nice room, large open shower, kids enjoyed the pool

nice pool on second floor

our dinner arrived 90 minutes after we placed our order due to only 1 person in the kitchen-- it was a ridiculous wait

ough usually almost full). helpful desk personnel.

parking was very small and had a dead end one way road

the parking is free, and they have both underground and outside parking

moreover, no room service came to clean the room for the next day's stay

no free breakfast = no screaming kids

we used the laundry and had to clean the machines out beforehand

mall was right across and pool in the building and also the laundry facilities

great gym. clean hotel. convenient place

the facilities are great, including the pool, gym, and restaurants

there was a sports tournament so the hotel was full of kids running around.

gym needs to be refurbished

breakfast was good with variety of food for kids and adults, seniors

breakfast was good, room was nice ,clean and comfortable, close to shopping and places to eat

be fun if the breakfast had a little more variety

room was above the laundry room and we seem to hear allot of machines

the hotel was clean, secure, good for family, kids liked the swimming pool

of mall with many restaurants and one of the biggest mall with an indoor amusement park for the kids

bedroom, big bathroom, good wi-fi, close to many amenities, friendly staff, free parking, in-room kitchenette well provided, very

modern, clean, free parking & great continental breakfast.

close to great fun mall that kids would love with indoor amusement park

staff, comfortable bed, easy free parking entrance front and back, close to restaurants, good gym

a little noisey being right by the pool entrance.

i enjoyed the pool and used the gym

breakfast was not included

as i arrived at 12noon but the check in waa suppossed to 4pm and he provided me right away an early check in

the gym was amazing

staff, room and pool.

the facility didn't have any laundry service

the hotel was super clean, staff extremelly helpful and they had a great outoor pool area

the yoga mat in the gym needs to change out. it's very old and flaking.

the room, lobby and pool.

and with the heat wave it would have been nice for the pool to be cool and not a hot

there should be a swimming pool. and hot tub should should be open late night .

finally a few more basic items in the kitchen would make more sense

great hotel. very good breakfast.

used sauna, swimming pool and gym

pool, the staff, the bathrooms, and the amount of food options

the gym was in the dungeon-like basement with outdated equipment

there is a small gym and swimming pool

modern rooms, great pool and gym facility

the full kitchen, eating area, closets and well appointed bathroom all get rave reviews

is great, the suite is large and has a decent size kitchen, pet friendly and parking is great

it was nice to walk the dog around the rv park

front door to room opened to parking spot; rear door opens to a grassy area with picnic table overlooking small river and pond,

room, great kitchen with lots of appliances, dishes and pots and pans beautiful park to walk