bring a stanley or yeti to use for your drinks, and you should also pack and bring your pool floaties

we were promised champagne but never received it and could never even get any pool towels

it is buffet style breakfast which allowed guests to pick what they wanted to eat

breakfast was good, lunch was good at the license to chill bar and also the daily 1pm lunch is good

the boathouse was open daily for breakfast but not for lunch or dinner, which was not what i expected

if you mind kids running around your lounge chair and splashing in the pool you may not find it relaxing

first time at an all inclusive resort and josue, the security at the pier, the bar staff, the buffet restaurant staff made me feel so special

they don’t allow food outside of the restaurants, we asked for ice cream for our kids at the main pool bar and they had to request special permission

the different restaurants, gifts shops, and even those i didn t get to use the spa, and the gym i love it as well

hanging beds and hammocks, swim up rooms and a swim up pool bar, and cute miniature lounge chairs for little ones

pool servers did very good too

rooms and hallways are pretty slippery when wet, which is quite often if you are coming from the pool/beach

we also loved the tacos by the main pool

the staff, from the front desk, door men, housekeeping, bars, gym, and restaurants were all superb

00 spa coupon from zylara cancun a sister hotel and the receptionist answer with a big laugh that they

butler, room service poor

pool was too cold, the kids pool was mostly empty because of that

room service was very responsive and quick

we especially loved all the pools and the little water park for the kids

they gave me an early check in and late checkout without me asking and were so helpful

the food in the specialty restaurants was exceptionally good as was the morning breakfast buffet

spa is great

will definitely be back to enjoy the rooftop infinity pool at the indigo preferred section of dreams sapphire

this is very annoying if you’re with kids and actually plan to use the beds at 8ish while people claiming the beds don’t show up until

the kids had an area of their own with a pool, slides, a splash pad, and i think they had mini golf too

the staff are exceptional

andrea at the spa was very welcoming

no food options between our 7am breakfast and 12:30pm lunch options opening

ul clearly hates his job or hates people and was rude and ignorant whenever we

all inclusive with room service 24 hours

spa was very relaxing and they had daily specials for different treatments

pool and water park are great

adult pool and kids pool should be swapped. pool that has the bar should only be for adults.

gym was adequate to burn off the extra calories

adult pool and kids pool should be swapped. pool that has the bar should only be for adults.

or dipping in the pool

all is arranged, there is water, mosquito nets in front of the windows, kitchen fully stacked with all the equipment you’d need

the view of the ocean. the decor. the full kitchen

perfect kitchen suites and right by the beach!

the kitchen has everything you need and feels very spacious, the living room has two comfy sofas and a

like that it was new and the food variation, the restaurant was great and the pool was heated, kids pool was fantastic

resort for families with kids aged 4+

room service breakfast was fantastic and the restaurants for lunch and dinner were sensational

the food was great, the room was spacious, pools were nice

nice and clean , good food and i'm glad it was all done inclusive, breakfast lunch and

the pool side staff are very attentive and they offer all sorts of nibbles (water melon etc) (+)hotel premises and rooms are spectacular, beautiful, very luxurious and well decorated, very nice pool and comfortable rooms, great linens, ammenities and all

breakfast was amazing, the ambience top notch, staff went above and beyond to make it really easy

and spacious rooms, wonderful views of the ocean

gym was small and got busy quickly

the pool and bar staff were all fantastic - special mention to jose luis for how friendly and attentive he was,

breakfast at all locations; our favorite has always been the vista which comes with the serenity

pool from the balcony of the room was fabulous

the fresh juices at breakfast restaurants and great selection of ceviches at the mercado de dolores

it s amazing. best pool ever!

the rock slide was the best for my kids it kept them busy all day

es 12 and 14)

room service could be a little better

the main lobby bar is incredible, and the high ceilings and marble everywhere make it very elegant

the water park is decent but more suited for younger kids

kids of all ages will enjoy this property

the resort i didn't like i had to call to get my room tidy up

all the restaurants and the kids activities were fantastic

breakfast is great

the breakfast room service was great

the kids club was very well run and a wonderful addition

the exhaustive rules about getting pool or beach chairs felt pretty silly considering there were mostly completely open chairs because

with the breakfast buffet

room service was also great as food was very tasty and authentic, specially considering it is a

there is a restaurant and bar as well as a gym

was difficult to find the main lobby and the pool/terrace

bed, shower, room in general, free parking in the building

the hotel's amenities, including the gym and pool, are well-appointed and add value to the stay, although it's worth noting that the

inhouse liquor dispenser, mini bar and wine were all highlights

everything what right there! there was so much to do, we are even going back with our kids

our kids enjoyed every moment of our stay

miniature golf course was fun

offered golf cart or bus transport between properties which made it easier

activities and locations to enjoy with the kids are

only thing the facility should improve is the room pool

this is a must, especially if kids are around

we found out only later that there is free room service, something which they failed to mention at check in

was great, loved that they had a low one for the kids to use

was served at 6am; so great, cause the kids were up from 4am - jetlag anyone

the food and drinks at the bar and the restaurant were good value for price

beautiful swimming pool and gym, all great spaces and comfortable bed- very

beautiful restaurant area and a very nice gym and pool

no towels in the gym

breakfast was good but not well attended when it’s ran out

location and free breakfast

very comfortable beds, clean room, good breakfast included

breakfast was very good

breakfast included, nice shower with hot water, good breakfast selection, friendly

spacious, with two comfortable, reasonably sized beds, a spacious bathroom, and a fully equipped kitchen, although we did not use it

the room had everything i need. the kitchen comes handy especially if you have kids.

large room, more like a studio, good facilities, fitness roon, swiiming pool and a nice view on the roof

nice, clean and well-equipped gym

breakfast was ok but a little more variety will be just perfect!

spa is good but extremely expensive;) maybe you can lower prices little bit? ;)

pool and beach area are inviting and you can work out in a well equipped gym

very clean: room service twice a day

poor bar was open late and you could see the sunset

breakfast is.very very good, i love my room . service is good

very clean the have free shuttle service to the airport

the hotel is very near the airport

shuttle was excellent

pool area was very nice

didn't see it but i saw signs pointing in the direction) or breakfast the

good transportation with shuttles from the airport and at the airport

we checked in the lady made it sound like breakfast was included and it was not when we tried to go eat

neighbor had a crying kids all night

hotel with pool, jacuzzi, gym and garden

the included breakfast was very delicious and a large menu

breakfast selection could be a little better as far as options

the shuttle for the airport wasnt that great

super conveniently located, affordable, with a nice pool that the kids enjoy and an onsite deli

they accomodated our late check out by keeping our bags in a room downstairs

very kind staff, gym, big pool and affordable restaurant with international and local dishes

the breakfast buffet came in handy and the fresh juice was great but will clean you out

we also utilized the laundry which was needed for us

the pool was ok.

the pool is ok, the sea is always closed and doesn’t look like the pictures

a part from this, we found bugs, little ants, pool under construction, seeweed on the beach and personal asking for tips

include the spa/massage overall the food/drink was bad

a bath, deluxe shower, comfortable king bed, balcony) the views were great the service was

excellent food, fun swimming pools, and just outstanding service

the yoga classes and gym sessions were fantastic, and the hotel app was extremely helpful for ordering and organizing

actually quite useful for knowing what is going on when and for making requests like maintenance, room service, or dinner reservations

the breakfast and lunch buffet's were very good, there was alot of choices.

didnt like how the sports bar didnt serve food

breakfast was just ok

the activity schedule will keep you busy throughout the day even if you just want to hang by the pool

cleanliness, activities, pool.

stayed on the fifth floor with our three kids, but we found it concerning that the windows and doors did not have netting

that they don't have wifi in all the hotel

infiniti pool is great and has a kids area as well

ems to be just colored) - beach hotel - free parking - close to airport

one of our threadbare beach towels got left by the pool by one of the kids , $15us , don’t lose ur card or ur towel

pool was beautiful and poolside/oceanside restaurant was great too

pool and beach

location, beach, pool

the bar close the pool.

we would go over and use the facilities and swim up bar but it was nice to retreat to our property where it was much quieter when we had our fill

fast room service and convenient location

the pool!!!

the bar opens at 11am. all inclusives usually 10am

the gym is good, had a good variety

no free wifi

the only thing i did not like was the wifi

perfect for families with small kids, as they have a kids club and mini water park with slides

my kids loved the water park and nightly shows

everything, room service

they accommodated late check out which in our case worked out as our flight was later in the day

was only so-so although breakfast at the carnival restaurant was very good and tamarindo was very good

room service was very fast and accommodating

kids are allowed at the swim up bar, unacceptable

the pool closing so early and wish there was more entertainment.

rooftop bar with the infinity pool was amazing

should give more information about the golf course next door

tip - if you re leaving late (our flight was at 10pm) and can t get late check out (they charge $25 per hour) ask for a

luxurious and not too big like other resorts where golf carts are needed

i liked it s so kids friendly, even the restaurants

outside pool with warm water, 24hour in-room service(food was awesome and has a lot of variety (+) room service was also good (+) food is literally avaliable 24/7 as room service is included in the all inclusive package and there's a cafe serving small (-)only thing i can complain about is that room service could be better, sometimes they didn t clean our room the whole day, or didn t (+)it was so nice to have room service twice a day. (-)one thing i didn t like was that the room service places were often left near the loft area for a long period of time which attracted (+) the room service staff stopped by at least twice daily to ensure you had everything necessary (+) 24 hour room service (-) the room service food, especially, is the worst by far (-)room service was shocking in the sense for the first ten days they missed our room every single day

the great breakfast

course for what it is, and all inclusive), the pools and the beach area were big and clean, very family friendly but still a great time for young

amazing food and best kids club that my son ever went