the pool area and the beach area were both exceptional

the spa was beyond amazing

adults only resort, but they need wrist bands for the kids under 18 from dreams mujeres as they try

considering how much you pay to stay here, the guilt you can start to feel if you didn't pay the golf cart driver or a staff member who's just given you fantastic advice didn't sit well with us

then at bar it swingers we re talking about sex orgy

the kids club is also great with a lot of activities for the kids

and service the outdoor amenities are exactly what you want from a luxury mexican resort: the pool: vibrant, well-maintained, and great for lounging

there were a few hiccups during check-in and check-out the biggest issue, however, was with the spa

the kids camp was awesome and the water slides and pools

there were huge lines for dining especially breakfast

great hotel with plenty restaurants and very rich animations program for adults and kids

breakfast was great

of entertainment or anything to do in the evenings no bars open after 11pm including sports bar and nothing close to hotel also limited food options

room service did not restock wet bar or always leave hand towels or face cloths

is beautiful, the location is fantastic and we really loved the kayaks, beach, pools, hot tubs, kids club, rooms, balcony with hammock, restaurants and the great services of the waiters, cleaners

pool closed early

d a little pricey for what it is) but room service is appreciated when you have small

room service at reasonable prices

central air conditioning didn t work properly, noisy replacement, very low speed wifi

love the huge room, location to beach, shopping, pool, bar and restaurant. excellent

facilities, the beach club/are, the breakfast was insanely good

breakfast could be improved, especially the quality of the deserts

the spa services were amazing

we had just included breakfast except one day we paid for all inclusive

none of the treadmills in the gym worked during my stay

location is awesome for our kids and adults

there is a bar outside by the pool but it's rarely open

wifi is hit and miss in the rooms but available in the lobby. other than that it was great!

beds and pillows super comfy, shower pressure great, wifi semi accessible but was decent

plenty of parking for golf carts if you rent one

self sufficient(mini kitchen, utensils & fridge in the room) place with balcony for a 1 or 2 nights stay

there was only 3 forks and one small spoon in the kitchen area; and no knives at all

the kitchen was good enough for cereal breakfast, coffee

nice kitchen area

was no drinkable water provided and the kitchen wasn't equipped very well (no knife nor spoon)

the pool, food and beach were all amazing

the water park was also great for our 2 year old although older kids probably get more out of it

the morning activities at the pool are fun for adults and kids and very creative

breakfast is great traditional mexican food

the water park was a bit of a let down.

beautiful swim up pool bar and beach bar but was rarely open

the hotel itself also seems to have quite loud music on all day from breakfast into the evening, a bit of peace and quiet by the pool area would have been nice in the

best rooftop pool view ever! comfortable beds. great breakfast.

room service, we ordered coffee got it an hour later and it was cold

we ordered room service and nobody picked up the plates for 2 days

wifi was working very good, great location to take the ferry to isla mujeres.

great location just opposite ferry terminal to isla mujers. good airconditioning. fast wifi

wifi was down for a while and the tap did not work so had to use the shower!

wifi worked sometimes

safe parking onsite

not enough parking for our car

carlos the bar tender and saulo the capitan made everything to make us happy

enjoyed the rooftop pool and bar with great happy hour

room service doesn t start until 8:00am, so if you want to enjoy breakfast on your private

my experience at the spa was fantastic- amazing hot stone massage

and francisco in the preference lounge and they went out of there way to assist us, getting us golf t-off times at late notice and a table at the hibachi when it was booked out

a couple of pounds from eating the food as i wanted to try everything, but i guess there is a gym :)

it was really clean, beautiful long swimming pool and really cool beach bar.

golf at doorstep

easy to golf

bars: unik - rooftop cocktail and party bar with dj isola - lobby bar with a wide selection of

wonderful breakfast with fantastic staff.

really nice food at the restaurant and great selection for breakfast

great position and facilities, great pool and view back to can cun, great breakfast and access to water park and restaurant

breakfast is included with great food

breakfast was included

it’s beautiful, especially the pool and beach area

spa is horrible , expensive and therapeutic uncapable of giving a massage

beautiful room with ocean view, amazing soaker tub, serene pool, great vibes, friendly staff, excellent food

the staff assured that i enjoy my time resting in lobby/pool/gym

great for families with kids or adults looking for a laid back vibe