comfortable, sandy beach at your doorstep, chill atmosphere , sunbeds, pool with whirlpool, beach service and all other resort-ish amenities included

the rooms were very big and clean and there was even a small kitchen with a coffee machine

bar and restaurant closes at 8pm

nice and quiet, top notch bar and restaurant!

we were promised surf and turf and premium open bar for three hours at a cost of $100 per person

booked this getaway to get away from the kids and have an adults romantic getaway this was the x complete opposite this was all a lie

heaven section pool was full of amazing music, live bar and entertainment

booked this getaway to get away from the kids and have an adults romantic getaway this was the x complete opposite this was all a lie

understood why it wasn t adults only because of covid 19

booked this getaway to get away from the kids and have an adults romantic getaway this was the x complete opposite this was all a lie

the pool entertainment staff was lively and full of infectious energy

quality of food , water park and everything was super clean

breakfast sausages and bacon just the way i like them (little detail, i know (-) when you arrive after checking in, you will get pulled aside to be signed up for a vacation club breakfast presentation with the promise of a no-pressure presentation in return for a $150 hotel (+) lastly, we never ate breakfast at the restaurants we always had our food delivered to our room which was pretty nice (+)breakfast was fantastic (-) one last thing, if they invite you to the vip breakfast so they can promote their membership programme, don t go (+)breakfast was average (-) i accepted the invitation to the breakfast presentation in exchange for spas and points (again several family members go to the spa

alvarez at eden pool is the best, we made sure to be in his section everyday

downside was that the lifeguard at the kids water park spent most of the time watching videos on her phone instead of paying attention, which

we had room service one evening only around midnight and that was ok but that was expected since is simple

for kids it s so overstimulating be prepared that when you ask for something or order something,

it s good to have a few restaurants to choose from - oceana is great

poor - nothing happens unless you ask the staff at least three times

perfect family stay, there pools, beach, kids club and restaurant were perfect and the staff were

minerve helped me reserve my spa experience

bar area only served regular drinks instead of premium drinks

the place is clean and the spa is very nice

breakfast buffet was always a hit it was standard american food with other international options,

the water at the beach was so warm, and the kids had a blast at the waterpark too (free waterpark)

service, beautiful private beach and great shows family oriented too if you have kids barcelo resorts just has it all

of things to do for adults & kids

lunch buffet by pool was bad and almost never replenished

large swimming pool

beautiful grounds. the pool, the beach, the restaurants. all tastefully done.

best kids area is located at maya colonial

may up end in some arrogance and bad service from one or two waitresses like in the ranch grill pool

they have a great little kids club all the pools are super nice we actually somehow i accidentally got the premium package

food, gym was the best i've seen around. shows

lovely beaches. nice pools. friendly bar staff.

there are millions of places to go and party and have kids run around

after a long flight with kids, at a property of this caliber, service is really trying to accommodate, not just repeated

the gorgeous details scattered all around - from the way they change the pool lounges to black and light up the oil lamps, the stunning interiors, lovely staff that wants

kids pool could do with some shade

pool could do with some shade

this was also the first all-inclusive where the food was top notch, tasting menus, even the room service dining

cluded shuttle goes only from cancun airport) to get you there

the spa wow best experience of my life please spend that money and book a massage you won t regret

you have shuttle to and from some parks every 20 min or so, and have access to all of them already included

we treated ourselves to hydrotherapy at muluk spa - a dream

private jacuzzi and pool with full bar and wine included

private jacuzzi and pool with full bar and wine included

the view of the caribbean sea and the hotel s signature swimming pool visible directly from the hotel room were breathtakingly beautiful

the base level rooms are all very big and private, each has a small pool and you could easily chill out for the day there

breakfast could improve (not expecting a resort variety but quality could be better)

staff was great. excellent breakfast. need a car, or a lot of taxis to go places, or tours.

like their facilities of kitchen

the hot buffet breakfast provided was good too

please change the clock in the gym

the landscaping, proximity to the beach, the pool and food options.

beach, pool and activities were fun but the food is pretty bad

lots of pool room

pool area was a great place to relax in the sun or shade and cool off in the nice little pool

- gym without ac - rooms without minibar/refrigerator

frig absence in the suit; ac didn’t work in the gym.

friendly staff. clean, good breakfast

we didn’t take photos, just this of the pool at night

like it more if they had servers working the pool and beach area so you don't have to leave your chair

beach, the staff are friendly, the wifi is good, the food is good in the normal restaurant for breakfast, lunch, and dinner, with the menu changing daily for dinner, however the food was

were in bad shape, equipment in gym was broken, 3 kayaks and paddle boards for many guests, lost luggage delivered at 3am and front

if you have kids and want to plant yourself with a beverage and watch them in shade, it's perfect

breakfast buffet was very good and plentiful, staff very helpful and friendly we really enjoyed the

the fact that this resort is adults only is wonderful

resort is lovely, very spacious, beautiful grounds and well laid out

more tv s at the bar by the main pool

the room service food after hours is not very tasty and one night it took almost 2 hours to arrive

pool service was great

in the morning, there was no bacon or sausages for breakfast

spa massage at maya sister hotel very good

nice clean rooms, lots of activities for the kids. the restaurants were fantastic

the pool area was really nice too

layout and pool location. access to the beach was great too.

pool was amazing and we should’ve gone for a dip way earlier in our stay

room and beautiful pool

pool was great and rooms were cozy

pool was amazing and much bigger than it looked in the picture

but we could stay at the pool till 12:00

gym was closed during our stay due to reconstruction and the pool barely gets any sunlight.

spa treatments excellent

is in a beautiful setting and has a large pool overlooking the golf course lake with loads of wildlife

incredible, the breakfast was superb, the pool area is great for relaxing with a nice view of the golf course

i was given a golf view room. the hostess was very kind and diligent.

would have preferred that the pools here a bit cleaner

the spot is amazing all the staff in the spa superfriendly

there is definitely not enough bars or night life

food was mediocre except for the breakfast buffet and the beach fiesta

out pool and the taco station in the center of the plaza was #1 we love the restaurants and the 24h

we didn't try the pool but it looked nice

pool doesn t get any sun at all so no good for sunbathing

pool was closed for the day i was there. a lack of comfortable places to sit in the common area.

spacious rooms and nice pool

it was nice and quiet and relaxing. it has a pool