when i booked it , it didn t tell me the indoor pool was closed

it made this space useless for our kids as i wouldn't want my children around it

wifi was slow, the tv didn't work, the construction was annoying and only offering dinner is a

no wifi , no hot and cold water to bath

gym not open.

tried several times to order room service and hung up twice

wifi connection interrupted almost every streaming service

nice swimming pool

view of the harbor, very clean, and a good gym

wifi could be updated, it was really bad and made getting any work done a choir

probably fixed by now lol indoor pool is small, but heated

we were impressed with the machines in the gym

all good. i wish they had restaurant room service

shavonte was more than helpful with accommodating with late check out and making sure we got to our concert on time

oking.com) advertised

pool was nice and also had little cozy spots to sit pool side

loved the pool

lounges, bars,pool, food, air conditioning and beautiful views

i would maybe add a jucuzzi and make the pool a little deeper if thats possible

pool was awesome

at restaurant/in-room dining; hotel is walking distance to lots of waterfront city space; modern gym facilities onsite; decor in common areas and room are current and designed well; love the glass

spacious rooms and bathroom, and yummy room service. the guest service as also superb!

bar and the bartenders were amazing

i workout so i definitely give their gym a 5 star

elevator, delivering room service), were incredibly friendly and helpful

i really enjoyed the cleanliness of the gym

there is a bar offering some easy meals

though extremely busy and understaffed the bar had amazing customer service along with drinks

parking laundry was easy we were gone like the second half of day and still came back to clean

pool towels were not well-stocked but when called they brought a few more.

not much- other than it was close to my conference site and the zoo for the kids.

don't like the fact that soon as i checked in the room was hot and muggy, also the swimming pool looked filthy

convenient to va beach. property had gym, indoor pool

the room was everything that we needed with the kitchen facilities and the

breakfast

of their way to accommodate me location to events grocery store/restaurants great right downtown pool right in

the smell, small gym. everything old and very small bathrooms

i didn't get breakfast for my son

gym

love how it looked but the breakfast should have been included with the prices and also think about adding a

best free breakfast we've had at any hotel

have a kitchenette added on their site but it's just a microwave, a mini fridge and a sink theres no stove

unfortunately we didn t use the pool..

also demon hosted a kids sleepover so pool area was very noisy and no adults but myself

small indoor pool

parking lot was flooded and ice machine on our floor didn't work

allowed us to check in early and the breakfast was always being kept up with dishes filled as soon as emptied

the continental breakfast was exceptional and the staff helpful

did not like the parking situation

free breakfast and early check in

room service price

the pool and exercise room was a plus

thy closed the pool down due to the storm outside and it was an indoor pool

we like the location, good bar in the lobby with good food, friendly staff

i watched 2 other kids fall and they didn’t get hurt either

well the lady in the kitchen watching everything we did while getting breakfast was annoying but not too bad

we liked the kitchen facilites, and the suite in general. it was roomy and comfortable.

room was big and spacious very clean great sleep and great breakfast inside pool and spa laundry

the kitchen staff was ok except the one lady watched everything like a hawk

cleanliness/breakfast/kitchen

the room was clean and the facilities had a pool, gym, office area and served breakfast

plenty of things to do close to the hotel, and they have good amenities, gym , pool and a great breakfast ud83dude00

that’s they ha a pool and gym

the spa tub. the suite are really nice

breakfast

the breakfast could have been a little better. the pool area could have been a little cleaner.

friendly staff, clean room, clean pool, and free wi-fi.

breakfast was a bit old!!

was not satisfied with the breakfast.

we entered the lobby during the afternoon, we could smell the chemicals from the indoor swimming pool

we payed to for early check in and whe we got to our room to our surprise there were a couple doing adult acts in

also no laundry as advertised

early check in after driving 10 hours

no laundry facility for the guests, no breakfast in the morning

was good but i got to the property after emailing them days before and requesting an early check in but was turn away to return

each unit has a kitchen so you can get your own stuff if you will be there long

pm and we wouldnt have a place to go after the 11:00 check out, so we decided to try requesting late check out the night before and they made it happen

put a water dispenser in the gym & turn the equipment rnd facing the door & mirrors

just personal mattress too soft otherwise room was clean and nice touch with kitchenette

access to a gym and it's conveniently located near shopping

the pool and hot tub were not indoors

the room smell wasn't that bad, but the hallways smell like dirty laundry

the gym was open, which is weird when it is an enclosed space and the pool is in an open area

i didn't use the pool, but it looked very nice

the laundry upstairs has no ventilation and steamed up so bad you had to fight to breathe once the

i love the lobby, the bar, and the gym

from early check in, to an extra bed, food service, amenities and more pet friendly than petco

the children enjoyed the pool we enjoyed playing pool at the pool table and the wxyz bar drinks

i liked it had a pool and gym,although i didnt grt to use it due to

the bar , pool and exercise room were all comfortable

the only thing is the pool is small but clean !!! the breakfast is very good ud83dudc4c

free complimentary breakfast was very tasty and the young lady working in the kitchen, made sure to keep it replenished

wish you had a hot tub in the pool area. the pool area temperature could be alittle warmer.

about fruit with a peel on it, individual boxes of dried cereal, wrapped bagels, drink boxes for kids, something for everyone

the juice was out and there was no solution for kids

the pool the kids enjoyed a little too much chlorine

location, laundry services and price

facility amenities such as pool or guest laundry were not used

no room service and no cleaning for the day

the location it was in. free parking, and easy access to the building

parking

the knowledgeable front desk staff. they also allowed a early check in.

she didn t want to deal with us, she made us go downstairs to get the sheets cuz there were no room service so we offered to get the sheets and do it

very clean, excellent customer service, friendly staff, delicious breakfast!

the breakfast, room, pool table, parking, and the staff customer service.

liked the location, parking spaces, complimentary breakfast, cleanliness and the customer service provided by the staff

breakfast was delicious

could do better with the breakfast options

it would have been nice to warm up things for the kids but again my fault for not checking

very limited breakfast

the room was very clean, breakfast was good.

guests left trash in hallway. no on site laundry facility.

not too sure what happened just know it was 4 black kids who i saw the day i was

beautiful property, clean, comfortable with delightful breakfast.

pool was fantastic (other than being cold) but very disappointed that the hot tub was out of order

wish pool availability was longer

i wish i had brought my swim suit because the pool and spa looked awesome

loved our stay, nice clean rooms, cleaning lady's were very nice, pool area was great, the granddaughters loved it

was my first time being here at this hotel , the breakfast was above amazing and the lady ms

the pool close to early

breakfast and staff friendliness.

they charged me twice for a pet fee when i stayed only one night and one pet

i didn’t use the pool or gym but they were very nice

tdoir) restaurant was good

the shuttle service was terrific

i requested no room service, but someone accessed my room anyway

was great, room was perfect, price was affordable, parking was nice and close, everything was perfect

cleanliness, professionals and enough parking.

the food location on our floor was convenient and great to have with my kids

didn t like the fact that the pool and free breakfast had zero acces

the staff needs to communicate more about covid 19 rules no room service but if you are clean that s not a issue we had to put towels outside of the room by

clean, staff was amazing, bar food and service was great

the fitness center was great

everything breakfast pool clean

large room, clean, with a good shower. staff were good and the breakfast was great.

excellent staff, amazing hot breakfast and comfort great gym laundry services

the bed and the breakfast

oh yeah, providing shuttle service to and from the airport was a big bonus

to clean while we staying there due to covid so i had to clean it myself so my husband and 4 kids and myself could feel comfortable

we like it cold ud83eudd76 ud83dude0e and a larger pool …but honestly it was a great stay

had rap music playing loud and kids were screaming and parents screaming at kids

need laundry facilities and not variety for breakfast.

the included breakfast was over the top, more than we expected

multiple families with many screaming kids each was not the best end to a super relaxing spa treatment

room service order was incorrect

wish the parking lots were fresh paved...

no wifi or at the very least spotty, customer service was lacking

we were able to borrow a microwave for my kids food and

great breakfast, staff work hard to keep everything stocked - a quality

gym could have offered a little more.

able to control thermostat. great breakfast. comfortable bed.

breakfast food was nice

clean room, excellent breakfast, good gym and nice pool

breakfast was wonderful, one of the best i've seen

the pool area was okay i love the fact that it had a laundry room

breakfast was good and it was convenient as we had to take the chesapeake bay bridge on our trip

friendly shuttle

bar was great the in property bar was great the indoor pool was ok business room was

room was clean with room service available daily

if you went out at night it was hard to find parking when you return.

the parking

nice hotel lobby was huge room was huge its nice they have room service as well

lobby with a great bar area, restaurant and a nice pool

gym was well maintained and open 6am - 10pm

breakfast and gym were sufficient

location and sheets was clean and the free breakfast.

plenty of space for me my husband & two kids

location was great. clean facility. breakfast was perfect for my kids.

i absolutely loved the little kitchen area

kitchen and bedunkniwn

the single elevator and the quality of the laundry facilities were the problems at this hotel!

loved the kitchenette to keep our cooler stuff cold

you like to prepare your own meals when traveling, then this place rocks -- each room has a full kitchen (2

the room was very clean n neat. loved the pool and hot tub.

laundry machines only take quarters but they had no quarters at the desk

the gym was so small you couldn’t move around

the pool was clean

we checked in we were given a king suite room, even though we payed for a king suite with a spa bath

did not have access to the breakfast bar or anything of the

i wished the pool was open

pool had just opened and was a little dirty.

pool area was nice and parking was easy

the pool area was very relaxing and comforting to sit around as well as the seating area when i would

a nicely sized room, a clean bathroom, the bed was ok, and there is s small indoor pool, plus a gym, which allows some training opportunities

excellent staff and convenient guest laundry facility

nice room. great location and the breakfast was great

laundry prices were a little high

i left very early to catch a plane, and they made up a special breakfast bag for me to take

phone dusnt work couldn't get extra pillows. n9 early check in

great little studio, full kitchen and they have cooking utensils. would stay again.

but the kitchen and the dedicated workspace was very appreciated

(did not eat breakfast.)facility was convenient to downtown areas of 2 major cities.

gym only 2 machines

people in the front desk a was really nice but people from the kitchen was not good at all

low noise from above. excellent breakfast selection, hot and plenty for everyone.

the breakfast was amazing

breakfast was good. enjoyed making use of the self-serve waffle-maker.

if they could push the time to 11:00am that would be great, also about the pool, it was very shallow,

at the front desk was so kind and so was the young lady that was over the breakfast area

everything pool was open breakfast was okay and staff was very friendly

i appreciated the shuttle service, too, especially since i had a flight before

i didn’t like that the pool wasn’t open

one issue myself as well as a another guest noticed the pool room was warm but pool was very cold

the young lady that prepares the continental breakfast took pride in her work

the breakfast area was way to full, and it would've been better if we had a schedule time for breakfast

fitness room could use updating. at least make sure equipment is operable.

warm shower, floors were all loose, water coming out of kitchenette area, breakfast was stale cold and not good, coffee was luke warm

i'm handicapped. during breakfast they would me my foods so i could eat in my room

they have no pet fee which was great

pool hours weren't visible

friendly service, nice pool.

great pool, comfortable beds, clean rooms and facilities, fast service, great

the pool ,restaurants, the staff

only bummed we couldn't hop in the pool (looked pristine--saw an employee skimming it as we left), but we were only there for one

the front desk was really friendly and gave me a few complimentary snacks/drinks for my wife and kids

the kids enjoyed the pool they make new

the staff the hot breakfast variety the bed was very comfortable

was a nice room, nice breakfast, nice pool

the breakfast was delicious

breakfast n/a

fitness room could have been a bit bigger with more equipment

fitness room was small as well and only 2 of the 3 machines were working

the breakfast and room itself were wonderful

no pool or gym open. nothing to do.

they didn't serve breakfast.

pool was under maintenance or repair and therefore not available (if that's important to you)

neighbors were loud having sex next door to me and my kids, very disruptive

the pool was not heated therefore was unusable

the restaurant floor was sticky the knives were dirty the bar was never open

pool was dirty

pool was extremely cold

the entire stay loved the pool perfect temperature loved the hot tub

the water in the shower went down very slow. the pool and gym was closed due renovations

paying for breakfast and not having enough choices.

the pool water & pool atea was was too cold

did not like the size of the pool

the pool and the other entertainment that they had

thought the breakfast was included in the cost for the room

pool closed.....chlorine pool???

the breakfast had an variety of things to choose from it covered all things

great breakfast. nice a neat hotel

the whirl pool, regular pool and free breakfast are a great plus

due to covid-19 restrictions pool and gym area was close

rooms were clean, staff at bar was great, even though kitchen was closed they were willing to make something for us to snack on

location,breakfast and gym was adequate.

the option of a laundry facility for after the beach.

i loved it pool bar breakfast very clean wonderful staff

the gym was nice

the menu and environment in the bar area was also very nice

i wish the pool was open

pool was not heated very well

the restaurant/ bar inside the hotel is closed due to covid restrictions.

great facilities onsite including a restaurant, gym and pool