the heated pool was really heated and was at a good temperature

the breakfast was great!!

the room was beautiful and the breakfast waa a delight

the breakfast could certainly use a makeover!

benefits of being there, late check out, no problem extending stay for another night

the hot breakfast was very filling. there was a pool and gym.

the laundry room is filthy

the breakfast was better than we anticipated

room clean, friendly staff, good breakfast.

the room with balloons petals wine and chocolate covered strawberries they did a beautiful job my kids were so happy to see that upon arrival ms sally took care of all the details and made sure it

the cafe bar was open until late and i was given a complimentary cup of joe plus a gigantic chocolate cookie

very limited breakfast

the breakfast was okay. the pool is meant for kids only.

kids loved the pool

when i asked for a laundry bag nobody can take it to our room we need to get it

the workers were all friendly and respectful helping my kids ud83dude01 overall 10

everything! especially the lounge downstairs with the open bar !

free water, laundry on site, bar

the children enjoyed the pool we enjoyed playing pool at the pool table and the wxyz bar drinks

we can hear the people outside of the pool/gym talking

breakfast was very good,

people smoking in the pool area where kids were playing.

gym was small but clean,functional and had updated

good breakfast spread

was clean, offered outdoor pool, grill, fitness room and a wonderful breakfast every morning (eggs, bacon, sausage, waffles, fresh fruit, cereal, toast, yogurt, coffee,

the breakfast could have been a little better. the pool area could have been a little cleaner.

i stayed doing covid-19 no swimming pool, gym or breakfast understandable

i stayed doing covid-19 no swimming pool, gym or breakfast understandable

breakfast was so so

breakfast was a bit old!!

the pool the kids enjoyed a little too much chlorine

location, laundry services and price

facility amenities such as pool or guest laundry were not used

there are no cameras or parking lot security

they should be adjusted to shine in the parking

location, room service, friendly staff

since covid-19 the pool and fitness room remain closed.

hallways had trash all on the floor, room service couldn't bring me towels when i needed them and said they were too busy

no microwave in the room. it was not convenient. the breakfast was not enough options

breakfast was delicious

liked the location, parking spaces, complimentary breakfast, cleanliness and the customer service provided by the staff

everything was great, clean, nice breakfast

excellent breakfast

ee!) breakfast.

the continental breakfast was exceptional and the staff helpful

not a indoor pool, otherwise everything was great.

pool was clean

no freerange eggs or egg products at breakfast.

breakfast was great

cleanliness/breakfast/kitchen

the staff, breakfast, the rooms very clean

having access to free laundry was very helpful

the hotel is very clean. staffs are pretty good. my kids love the pool.

spacious rooms, i love the room service option

i watched 2 other kids fall and they didn’t get hurt either

prices were comparable to a regular restaurant and they even offer room service

the pool area was cold had on the ac

bar/restaurant was disappointing the bartender gave us check before we finished our food and drinks

gym area too small

that’s they ha a pool and gym

the bed was very fluffy! enjoyed breakfast, the pool, and the gym! great location

the attitude of whoever came to help me with the spa tub.

the spa tub. the suite are really nice

everything was sticky in bar area

the comfortable room & pool

there were no towels and the wifi nor cable worked and i had to switch rooms

looking out @ the water ,pool, gym and walking around outside & the bar

first time ordering room service and i didn't get it and they didnt even call to tell me my order wouldn't be filled

hotel exceeded star rating. there was a gym and pool and validated parking. waterfront as well.

the drain in the bath tub was not working well so the water pooled a lot while showering.

staff were great from the front desk, room service, and valet

had to call the room service staff to do it

wifi connection interrupted almost every streaming service

the bar wasn't as good as i was led to believe. the website

the in door pool and hot but was not accessible

good location in downtown norfolk. decent sized gym with good stations & free weights.

all good. i wish they had restaurant room service

hated that the pool was not in service & the jacuzzi...

pool was nice and also had little cozy spots to sit pool side

ordered room service and they food was burnt

poor interior for fitness center and no shower in swimming pool side

room service ordering.

the restaurants closed so early and we couldn't get in the pool area

i liked the idea that they had an indoor pool and hot tub.

hot tub and indoor heated pool

that i was to busy to enjoy the pool and hot tub!! also a little about having to pay to park ...

pool was very relaxing

was great other than the fact we wasnt aware that tye gym and pool was closed during checkin

no complaints. i wished the restaurant downstairs/ bar stayed open longer.

i workout so i definitely give their gym a 5 star

the gym was great, and open!!

late check out, appliances, cleanliness, smart tvs, location, discount parking,

the location, room, bar and decor

comfortable beds, tv, wifi, great

wish the beach wasnt so busy, i couldn't find any available parking because of the events going on, so we has to turn around and go back to the inn

we were able to borrow a microwave for my kids food and

the grounds were beautiful and the pool had a spiral slide which the kids enjoyed

23% gratuity added already in and then tipping room service attendant

room was a king room and was absolutely beautiful with a kitchen, full refrigerator, kitchen, sofa, swivel tv, and we could watch our own netflix account

know because of covid there was no hot breakfast but the selection that had could've been better

lawanda was eager to please everyone at breakfast

the pool an hot tub were just enough for the kids (ages 3 &

was convenient clean great rate great staff ms deedee the breakfast attendant was great and i truly appreciate the talk she had with my

we were here 3 nights 4 days and the pool was closed the whole time!

no change for laundry facility on property

great views and a picture perfect pool

laundry

not even a free breakfast

early check in after driving 10 hours

we payed to for early check in and whe we got to our room to our surprise there were a couple doing adult acts in

no laundry facility for the guests, no breakfast in the morning

was good but i got to the property after emailing them days before and requesting an early check in but was turn away to return

also no laundry as advertised

staff and laundry

the rooms are nice and clean, there's free laundry machines and a gym

i.couldnt use the key for the laundry room

put a water dispenser in the gym & turn the equipment rnd facing the door & mirrors

they offered free laundry facilities and welcoming staff

the included breakfast was over the top, more than we expected

we like it cold ud83eudd76 ud83dude0e and a larger pool …but honestly it was a great stay

the staff was friendly especially the dinning room staff. th e breakfast was awesome.

that is scary when on the 6th floor with 3 kids

the kids were disappointed

they can improve the breakfast, more variety! it will be fantastic.

breakfast sausages were to dry.

breakfast could be better

able to control thermostat. great breakfast. comfortable bed.

very cheerful breakfast staff.

i had to call room service to get clean towels and wash rags which took 30 minutes to receive

breakfast is gross

the buffet breakfast was more than we expected

the bench out front was not safe feeling as it was in the parking lot

lobby with a great bar area, restaurant and a nice pool

and pots and pans for the kitchen area as well

i was granted early check in without hassle.

loved the kitchenette to keep our cooler stuff cold

bed really comfortable..bath clean and fresh... laundry free

hospitality, free laundry, gym

pool area was nice and parking was easy

the lock on sliding glass door from room to outside was broke and; however, it did have a black bar installed to lock in place

pool was great

the bathroom and the pool outside looked newly renovated

the pool area was very relaxing and comforting to sit around as well as the seating area when i would

the bar was closed, pool was not clean, and the breakfast was not that many options.

ny bottles), 2 towels and the ac barely worked

i wish there was a outdoor pool that's it.

i requested room service and the first day of cleaning they did not refresh any of the towels, the coffee, the

i feel rates take advantage of parents visiting their kids

breakfast was adequate with good options (oatmeal, coffee, tea, granola bars and muffins)

breakfast was simple

clean, have a kitchen to cook, stove, refrigerator television living room furniture, makes me feel like home

suite was comfortable and felt like home w the full kitchen and living room and two separate

breakfast

the laundry area was well kept and the dryers were really nice and hot so it didn’t take all day for

the pool close to early

they made my pet feel welcome

they have pool, and small gym

gym was a bit too small to train in.

saturday morning breakfast

the young lady that prepares the continental breakfast took pride in her work

the breakfast items were good and plentiful, especially for

no meat of any kind for breakfast. bacon ect

the kitchen or breakfast crew was also very helpful and kind

loved this hotel, the lobby was beautiful and clean, the room was cozy, and they have 2 pools and my kids loved it

convenient. helpful. shuttle to the airport every half hour in the morning.

from room service on saturday was a bust

a few small irritations: parking lot is oddly shaped and doesn't have enough spaces for size of hotel and they use the card

i was able to get early check in

wonderful breakfast bar

of the condiments were empty and the person from the kitchen was on her phone and i didn’t feel comfortable disturbing her

oh yeah, providing shuttle service to and from the airport was a big bonus

excellent staff, amazing hot breakfast and comfort great gym laundry services

the shuttle to pick us up and take us to the airport was a plus

room, the size of the room, the shower, the continental breakfast, the indoor pool and the fitness room

the breakfast was delicious

fitness room was small as well and only 2 of the 3 machines were working

the breakfast was great along with all the staff

we appreciated the early check in with no problems after traveling so far

don t like that they won t service room and pool wasn t opened

the food location on our floor was convenient and great to have with my kids

fluffy pillows clean sheets nice room service

shuttle service was great as well

dinner at the anchor bar inside the hotel was convenient and delicious

cons: pool gym bathroom cleanliness

the gym was the size of a closet, some of the quipment in bad condition

the breakfast bar remained open as to allow all of the guests sufficient time to be served

breakfast was wonderful, one of the best i've seen

had a bar that served food and drinks. great sized room with comfortable beds.

we felt safe, the room was impeccable, and the breakfast was amazing!

bottles of shampoo and conditioner weren’t the greatest and we thought it was a little odd that breakfast featured cottage cheese with fruit instead of yogurt

hot breakfast including fresh fruit, multiple bread choices, juices, omelets, bacon, etc

the decor very bright and colorful, staff was very pleasant, hot breakfast and cold if you like love the pancake maker that was very different over all the

the hands free pancake making machine was a big hit with the kids at breakfast (you wave your hand and the machine makes a perfect pancake that lands on your

there and the one day we did get a bag it was a pathetic muffin that was not packaged, a tiny kids granola bar and bottle of water

loved the indoor pool area, i enjoyed having a desk in the room to answer emails and get work done

large room with two comfortable beds, microwave and fridge, a decent bathroom and laundry on site

- later, tried to do laundry

have a designated area away from the main entrance for the benefit of non-smokers and those with kids or breathing issues

the breakfast was very good and delicious the room was very clean and the bed was comfortable distaff

great location, clean, feel safe, nice pool, friendly staff

good laundry facilities and snack shop

pool is very small.

convenient and clean! late check out was great!

the pool was very warm, the bed was comfortable, the room was clean and the shower was great!

did not like how my partner and i booked a room with a spa bath tub in booking

indoor pool & the gym was closed for renovations

that top golf was 20 minutes away and we had the chance to have a fun time there.

we checked in we were given a king suite room, even though we payed for a king suite with a spa bath

only person that was hateful was the shuttle bus driver

our friends flight was changed so we were able to have a late check out to accommodate for our delayed pick up at norfolk airport

desk staff, the shuttle drivers and the breakfast staff are all great

the pool wasn't heated so didn't stay long in the pool. but the pool area was nice and clean.

the breakfast was great and varied, with hot and cold items

the front desk accommodated early check in

travel and liked the running routes app and the generous fitness centre and swimming pool

late room service until 2 am :)

things were: free parking, awesome water temp, great bar and breakfast, comfortable room and lighting, pleasant staff

pool was not heated very well

was very accommodating to my request for early check in

location was excellent, room was clean, service was great. only wish there was free breakfast.

they need more of a selection of food for the bar but my drink was good

cold lobby where we were having breakfast

only thing was verizon has no reception in that area and the wifi there is junk

the gym room has a few pieces of equipment that were nice for a little extra exercise

no pool

i didn't like that the pool wasn't inside of the hotel

there would be a larger lobby and wider entrance and not have to travel to the hotel across the parking lot for things

very clean, quiet, on site laundry, gym, small cupboard where you could purchase incidentals.

they have no pet fee which was great

no diving board at pool.

pool hours weren't visible

friendly service, nice pool.

and the pool was nice and clean as well

unfortunately, no one told me the kitchen was closed the night i stayed

it was very clean . the staff were very friendly. and it had a gym and pool.

pool is super small, they charge for breakfast, and the location is sketchy, but the hotel itself

the option of a laundry facility for after the beach.

and i'm a rewards member and they had everything ball room , gym, pool and eat in or outdoors

breakfast was wonderful in my opinion as we have been in many many “complimentary breakfast”

pool had a handicap pool sit

the pool and gym accessibility

amazingly clean, the cook engaged and made us feel at home, breakfast, bathroom

we didn’t use the gym but the kids all had fun in the indoor pool

plenty of free parking

the room itself was absolutely beautiful, clean. room service n staff was amazing!

parking was across the street in a parking garage, which was kind of a hassle especially on the one

ce they finally came

parking was provided in the parking garage across the street, and was easily accessible

was a nice room, nice breakfast, nice pool

front desk person had the nastiest attitude ever and i had my kids including my infant in the car with no where to go at 4

they didn't bring out the waffle batter for breakfast but still great

one of the reception staff was agressive dealing with the our kids

breakfast was sweet staff was very kind great customer service

breakfast times should reflect the mellow laid back attitude of the rest of the state and start at

breakfast was not that good. maybe real food should be catered into the hotel

pool was not available, parking was hard to find, and breakfast stopped at 9am so we missed it.

angela, from the kitchen staff was very pleasant

the breakfast was awesome

plus detergent on the laundry service at the hotel

hotel is outdated, their should remove the info that there is a gym because the only thing there’s a treadmill the rest is missing or ir broken

due to covid-19 restrictions pool and gym area was close

nothing. i just wish the pool and gym could have been open…but i get why they’re not!

i wish the hot tub was working, however; we used the pool and it was great

i was uncomfortable on first floor - near fitness center and pool but no problems

we paid for some amenities such as the bar and pool, and they were not available.

pool could be warmer, and hot tub could be a little cleaner.

dirty, unserviced a/c unit. poor gym

-- 2 tvs clean excellent service/staff location can walk to the fun gourmet market next door has bar and

the washers didn't work properly and the laundry room smelled

the laundry facilities were a plus as well

the moment i walked in everyone from the front desk to housekeeping to staff at breakfast, everyone was very kind and helpful

laundry prices were a little high

liked the fact that it offered a pool, gym and laundry