the location, room, bar and decor

amanda behind the bar was an absolute legend.

late check out, appliances, cleanliness, smart tvs, location, discount parking,

elevator, delivering room service), were incredibly friendly and helpful

at front desk and everywhere else we encountered

room service stops too early on weekends

room service wasn t time efficient and/or none existent, which was very disappointing because had

small gym and pool available room was large and well equipped

restaurants and rodeo bar located in the hotel were outstanding food and service

lounges, bars,pool, food, air conditioning and beautiful views

the room also smelled heavily of smoke i couldn't get any of the remotes to work in the gym

honestly missed having a free breakfast ... bistro is ok loved having bar on site ..

hotel bar was disappointing with the food and beverage options

the bar implemented excellent services

was great other than the fact we wasnt aware that tye gym and pool was closed during checkin

no microwave in the rooms wifi could be better (only 2 with 3 people in room, none at pool even after making request) and lack of information (wifi, nearby food and activities, no menu/price list for in house restaurant) $13 for overnight (-)did not like that the bathroom floors were dirty, they did not have secure wifi so i could not work from my government computer, the breakfast and the parking was not free, (-)poor wifi , quite a lot of noise

breakfast buffet was great & restraint was great including room service

location, gym

oking.com) advertised

courtesy of staff, quality of food through room service, view of river.

breakfast was great this my third time will return in july good communication good service gym and

pool was not monitored so it was taken over by a group of kids and even after complaining to staff nothing was done

location, good breakfast space for kids and had options for the entire family without having to cook in the room

the pool an hot tub were just enough for the kids (ages 3 &

not much- other than it was close to my conference site and the zoo for the kids.

the bar and restaurant

had to call the room service staff to do it

wifi was not free .

the drain in the bath tub was not working well so the water pooled a lot while showering.

good location, nice staff, clean. great gym!

of their way to accommodate me location to events grocery store/restaurants great right downtown pool right in

no breakfast that we were aware of

didn't like that the pool closes at 7pm!! why so early?!

no gym

bar restaurant was good, but only open 4-10pm

live entertainment at the bar was amazing

early check in was not a problem

that i had to come down stairs to pick up my room service

no wifi service parking charge and unfriendly staff

never made it to the pool area but the pictures were another reason why i chose the renaissance lakefront hotel

best free breakfast we've had at any hotel

have a kitchenette added on their site but it's just a microwave, a mini fridge and a sink theres no stove

unfortunately we didn t use the pool..

also demon hosted a kids sleepover so pool area was very noisy and no adults but myself

small indoor pool

the rooms are nice and clean, there's free laundry machines and a gym

the gym

nothing in the gym worked

love the fact that they had a laundry room and they offer room service

the kitchen and 2 beds

we payed to for early check in and whe we got to our room to our surprise there were a couple doing adult acts in

early check in after driving 10 hours

no laundry on site

no laundry facility for the guests, no breakfast in the morning

was good but i got to the property after emailing them days before and requesting an early check in but was turn away to return

breakfast was great

the gym was a gym but some of the equipment needed service or updating

the laundry area was well kept and the dryers were really nice and hot so it didn’t take all day for

nothing besides the pool water being so cold to swim in. but nothing else

the room was very nice & clean, breakfast was good, car parking was available all the time,

i could not login to wifi

wifi, free airport shuttle every 1/2 hour from 4am, great air conditioning, pools and gym

cookies were excellent, the shuttle driver was amazing, funny and kind

they also have several different entrances which is convenient based on parking

gym / pool area was under renovation and this was not disclosed during the online booking process

no food available

don t like that they won t service room and pool wasn t opened

after calling to hotel, the team immediately sent the free airport shuttle to pick me up and was waiting with a smile when i arrived early in the morning after quite

it was nice and clean! very renovated! it has a bar, starbucks, and a pool.

pool was green and the ph balance was very high!

heather was helpful because she called the shuttle for me

inside pool and breakfast was very nice

need weights in gym

individuals brought their dogs into the seating area during breakfast and fed them food from the kitchen area

gym was not a gym

when i'm outside the pool is awesome

no freerange eggs or egg products at breakfast.

free breakfast and early check in

was a group for very noicey kids in the pool until about 9:30

my mother thoroughly enjoyed her stay, especially the breakfast

the next morning, the kids wanted breakfast so i decided to contact the front desk & see if they offered breakfast

very good parking area

free parking

trash everywhere , trash cans over flowing trash in parking lot

the pool area was cold had on the ac

personally enjoyed all of the free amenities such as: laundry, breakfast & cokes

she put put food early and it was cold/stale with no replenishment thru the breakfast hours unless something ran out

room was big and spacious very clean great sleep and great breakfast inside pool and spa laundry

cleanliness, breakfast, location and convenience to shopping center

breakfast was dismally provided, person running breakfast does not take pride in her job as much as

the bed was very fluffy! enjoyed breakfast, the pool, and the gym! great location

kids were running around unsupervised playing with the breakfast food

the breakfast bagels were very stale.

pool hours sucked

i stayed saturday and sunday and i paid for the hotel specifically for the indoor pool for my kids

had a gym with weights and outdoor pool but it was raining so we did not use pool.

my husband and 2 kids enjoyed this stay here

the gym was open, which is weird when it is an enclosed space and the pool is in an open area

great breakfast

the pool and hot tub were not indoors

facility amenities such as pool or guest laundry were not used

the pool the kids enjoyed a little too much chlorine

location, laundry services and price

they had a live band and the gentleman at the bar was very friendly and polite

we had a time at the pool as well

from early check in, to an extra bed, food service, amenities and more pet friendly than petco

i love the lobby, the bar, and the gym

restaurant bar pool

hallways had trash all on the floor, room service couldn't bring me towels when i needed them and said they were too busy

they should be adjusted to shine in the parking

hot tub didnt work there pool fitness room and breakfast canceled due to covid19

the knowledgeable front desk staff. they also allowed a early check in.

no room service and no cleaning for the day

2 big reasons i chose this hotel, besides location, was for the gym and breakfast

no detergent for laundry room

the hotel gave us the option to park to another lot and they would pick us up using their shuttle

the breakfast

friendly shuttle

i had to wash clothes and their laundry facility for guest was absolutely

too many people at the pool.....

enjoyed the pool, gym and the size of bathroom in the room

also, gym and pool were closed due to covid and room service practically unavailable

the hot breakfast was very filling. there was a pool and gym.

the hands free pancake making machine was a big hit with the kids at breakfast (you wave your hand and the machine makes a perfect pancake that lands on your

the pancake machine is broken and there is a very few options for breakfast.

the hands free pancake making machine was a big hit with the kids at breakfast (you wave your hand and the machine makes a perfect pancake that lands on your plate at

breakfast selection was very limited

bottles of shampoo and conditioner weren’t the greatest and we thought it was a little odd that breakfast featured cottage cheese with fruit instead of yogurt

my 11 year old lived in the pool

the staff was friendly especially the dinning room staff. th e breakfast was awesome.

didn't like that since i stayed during the week my kids were not able to get waffles

everything. also free laundry facilities for guests was a bonus.

the staff...the breakfast...the cleanliness

could do better with the breakfast options

breakfast was delicious

clean and fresh room. good breakfast options.

the breakfast, room, pool table, parking, and the staff customer service.

everything was great, clean, nice breakfast

ceiling in the lobby near the breakfast area needs to be dusted

the washers didn't work properly and the laundry room smelled

liked the fact that it offered a pool, gym and laundry

didn't do breakfast heard it was good

the breakfast was hot and tasty

very cheerful breakfast staff.

rooms, breakfast, quiet and peaceful environment feel secure

breakfast

breakfast was tasty amd always hot

gym could have offered a little more.

breakfast was so so

the breakfast could have been a little better. the pool area could have been a little cleaner.

breakfast was a bit old!!

the indoor pool was closedud83dude14 but no complaints ud83eudd17

we entered the lobby during the afternoon, we could smell the chemicals from the indoor swimming pool

breakfast buffet was very very nice

breakfast,, pool, cleanliness, staff and i felt safe.

there was quite a bit of noise from the people upstairs (i think kids were jumping off the bed)

it would have been nice to warm up things for the kids but again my fault for not checking

big rooms, clean, tasty breakfast

the breakfast was the best id ever had from a hotel, and the whole place was just really nice for our

small pool

the lady in the kitchen cooked great meals daily

laundry facility has some issues with dryer

pool is very small.

parking lot was not well lit.

breakfast is gross

the rooms could use a little more cleaning. the parking needs more lighting.

the pool was a nice feature as well

they don't provide continental breakfast.

friendly staff. room was very clean. the pool was nice but a bit cold! breakfast was delicious.

i didn’t like that the pool wasn’t open

the breakfast was great and varied, with hot and cold items

the pool wasn't heated so didn't stay long in the pool. but the pool area was nice and clean.

they even provided a driver outside of the offered shuttle service hours to make sure i made my flight on time

i wish i had brought my swim suit because the pool and spa looked awesome

breakfast was very good. staff was friendly.

beautiful property, clean, comfortable with delightful breakfast.

preferred a better breakfast. we have been to other hampton inn suites with better breakfast

benefits of being there, late check out, no problem extending stay for another night

pool was great

i wished the pool was open

the pool area was very relaxing and comforting to sit around as well as the seating area when i would

location, nice little bar and bistro

pool had just opened and was a little dirty.

(did not eat breakfast.)facility was convenient to downtown areas of 2 major cities.

breakfast was very minimal. floors were a little sticky.

suite was comfortable and felt like home w the full kitchen and living room and two separate

clean, have a kitchen to cook, stove, refrigerator television living room furniture, makes me feel like home

a full kitchen in the room

loved everything about that place except the outdoor pool sitting/resting area

multiple families with many screaming kids each was not the best end to a super relaxing spa treatment

the rooms were clean the room service was fast and the food was awesome

we enjoyed the pool, gym and grounds

the food from room service wasn't widely enjoyed by the family.

great pool, comfortable beds, clean rooms and facilities, fast service, great

didnt use pool and i didn't like the fact that zi was visiting from nyc and my daughter came from nc and the

the rooms where awsome. service was great. pool was the bomb.

pool hours weren't visible

great location for me to park my truck and relax

please do not attribute rooms to noisy families with scheming kids that come in at 10h30 at night besides the room of workers who have to get up early in the

the staff the hot breakfast variety the bed was very comfortable

front desk person had the nastiest attitude ever and i had my kids including my infant in the car with no where to go at 4

a 2 am fire alarm confirmed the living situation as kids are in the hall asking to get their bird, or cat ,or dog

the front desk was really friendly and gave me a few complimentary snacks/drinks for my wife and kids

the gym was so small you couldn’t move around

indoor pool & the gym was closed for renovations

the pool was exceptionally clean

easy location, pool, parking & a great buffet breakfast.

kids unattended in tiny pool and gym area

loved the kitchenette to keep our cooler stuff cold

the kitchen was good size

and pots and pans for the kitchen area as well

hospitality, free laundry, gym

t work, one of the laundry dryers doesnâ

saturday morning breakfast

the only thing was the kitchen staff one particular lady was rude but otherwise love the hotel

well located for our travel needs and a good value. great breakfast.

i also like the fitness center

i'm handicapped. during breakfast they would me my foods so i could eat in my room

the breakfast was delicious

breakfast n/a

fitness room could have been a bit bigger with more equipment

fitness room was small as well and only 2 of the 3 machines were working

the breakfast and room itself were wonderful

breakfast staff on 10/19 was not very pleasant, staff on 10/18 was very pleasant and smiling.

though we were exploring and found an excellent nearby place for breakfast, it would have been great to have breakfast available(not bistro style)

it was super nice,clean,and my girls enjoyed being able to play and swim in the pool.

a small gym and pool offer their availability as well

the pool and the other entertainment that they had

that the purpose of me booking for the indoor pool, that should be mentioned when ppl book!

hotel was beautiful, room was huge, and pool was nice and clean

the pool and the hot tub. it was nice and quiet, and calm.

pool was extremely cold

dirty, unserviced a/c unit. poor gym

the option of a laundry facility for after the beach.

i didn't use the service of breakfast because that not include in the price of my stay

only part about our stay was the light skinned girl in the kitchen

i loved it pool bar breakfast very clean wonderful staff

went back down told them and she was so sweet and quick to change our room and also give us free breakfast all week

the staff was excellent and the pool room & gym were awesome

comfortability, tv with streaming services, responsive room service with new sheets, location,

pay for wifi

also, room service was truly inflated and the food was mediocre

great location, huge gym and indoor pool, nice on site restaurant.