the wifi was down

window door providing daylight and access to private parking lot with chairs many restaurants next to the

lots of parking

breakfast

got free late check out which really made my daughter more comfortable awaiting 6 hours between her

dryer in the laundry wasn't working so we had to go to an expensive local laundrymat

laundry room had an older washer & dryer

i like its facilities, laundry room, the kitchen is large and there is a good cookware set

clean room and great kitchen

the beds were comfortable, the room was spacious, and the kitchen had everything we needed

swimming pool.

get to go to the common pool as it was full all the time

pool was great and room was clean staff very helpful and friendly i will be coming back

swimming pool

we enjoyed the poolside and the use of their bbq

of the room, completeness of the kitchen (ref, oven, microwave, percolator, etc

(bathroom & kitchen) we have 2 adjoined room and we could not close the main door

having a kitchen!

not use spa tub - taps dysfunctional but did eventually manage to get the tub filled and then when jets

manager was a great host!!! amenities were perfect for my grandson; pool, playground and bbq

we have a car, there is free parking, the motel consists of three blocks, one is being renovated, we lived with a view of the

coin laundry on site

the price the best hotel ever, delicious breakfast , very clean rooms

we had to go to the common kitchen area to use microwave

good with kids

pool was nice for my grandson staff at desk very nice and helpful

pool could be warmer and the hot tub didn't have water in it.

very clean room/bathroom/lobby/pool area

pool could be open longer and earlier

love t set up of te check in area the pool nd hot tub my kids enjoyed

we ate in the bar and the food was great as was the service

my kids and my friend had an amazing time

swimming pool too small

except i lose money in casino

the staff were helpful and friendly except the bar staff who either didn t want to be there or had attitude when asked for something

the bar and restaurant are too expensive.

spa wasn’t working properly.

beautiful fallsview room, early check in, clean and contemporary, friendly staff

the room was spacious. the gym was great and so was the pool. staff was amazing.

beds,the view,and the spa was my favorite

kids friendly and the pool was open from 6 am to 12 am, fyi no life guard so be responsible with

too many kids in the pool an not much more

gym equipment empty shampoo, body wash, conditioner bottles found in the shower wifi connection

pool breakfast.

you can enjoy more facilities like early check in, room selection, discounted parking rates

pool, location and check in staff!

the wifi was a little slow and not secure just something to be aware of! general use is fine!

my kids thought it was the border or a prison ud83dude0f

room service also very

was not working all the time we wait outside the door for 6 minutes to get inside the room 5, no room service after we left 6, breakfast was not good actually it doesnt called breakfast was joke

no bar and the vending machines were a bit basic

pool area needs to be clean and free of rust and too much bleach in hot tub

in breakfast area were abrupt and rude to people, not just us

i’m not sure what laundry soup the hotel uses by my skin was irritated for the whole night so i didn’t really get

good location,value for money and superb pool, breakfast was great.

also, i used the spa tub and when i got out there was considerable debris left on the bottom of tub (picture added)

the pool and gym the complimentary coffee and tea at the

rooms were not clean, mystery sticky spots on the rug, stains on furniture, dirty laundry under chair, view description was false for a high price

the pool and spa are very nice

if you offer a gym, you might as well make it useful and nice

got there late, went to the bar and had dinner and listened to some music, felt very

i like that kids eat free (lunch and dinner) at the restaurant

all amenities were top notch, kids had a blast

the best was watching the blue jays game in front of a giant screen in the golf lounge, on comfortable couches

felt like a resort with the pool area; hot tubs, pool bar, arcade, jungle gym and the courtyard

spa was good

super close to fallsview casino and olg stage

didn’t bother using the spa tub for mainly that reason

the pool deck is also never cleaned i cleaned up beer cans ect bx my kids wanted to use the pool

being surrounded by restos, casino, and a few minutes walk to clifton hill and the world wonder niagara falls

breakfast consisted of boiled eggs, donuts, muffins, cereal, bread, bagels, english muffins, jam,

but kids touch right about

is no longer there so had some very dissapointed kids

the pool was not in operation and that was a little disappointing.

pool was not working. there was no housekeeping. lack of outlets.

having free parking is a bonus

not their fault but limit room service from the current covid issues.

wifi could have been faster.

phone in the room had push buttons for certain things, like front desk, restaurant, room service, ect

the check in was very fast and i loved the fact that they have a late check out

the pool is not working and there’s no coffee shop

i was my kids plus the room smell like smoke disgusting

size of pool

gym, pool etc

had 3 beds in a room. great for our family with 2 kids. great value.

the gym and pool were lackluster.

not fault of the hotel because they send there laundry out to be

on desk rather large in process of replacing laundry was not open,elevator jerky must

gym could include more

parking not included. extra charges no laundry room

gym was not available.

kids from hockey tourney yelling and screaming in the walkways

there was no bar fridge in out room

dryer didn't work tried everything just didn't work no safety bars or pull bar to get out of spa tub turn off switch is on the wall needs to be closer to the tub

gym had 4 pieces of equipment, only 1 worked

kids running in the halls not hotels fault.

the staff was so nice and let us early check in.

microwave, some kids never eat outside food,so, they should take some initiatives to set up

we were allowed early check in and parked in their secure lot (for which there is a nightly charge)

spa tub was not so clean should be cleaned more often

the beds were comfortable, staff friendly, pool area nice, lobby bar a great meeting spot

every thing was fantastic, the view of the falls, and the resturants and bar were first rate.

said free wifi, but the wifi was very bad

definitely family friendly with a 15 minute walk to arcades, restaurants, 4-d kids movies, bowling, laser tag, etc

loved the gym and pool

also my kids finished swimming then we had to wait for the staff to come open the door due to the card not

a great location, the purpose of our stay was to go to the casino and it was within walking distance to both casinos

nice rooms. comfortable bed. ev charging available

even made my kids hot cocoa at 11:00 pm when fireworks were cancelled

pool was open which was great to keep the kids occupied

the pool use would have been nice and a more up to date tv as i was stuck with an old

breakfast too early from 7:00 to 9:00 am

need to pay for parking. continental breakfast is not that great!

was a pool, however it was empty and my kids were a tad disappointed

great free breakfast

staff, rooms and pool all excellent

allowed an early check in & a late check out

comfortable ,close to casino,food and drinks

it was a busy weekend and it took about 15-20 min walk to boat tours and 15 min walk to fallsview casino

it is in walking distance of great restaurants and both casinos

also got the spa room with the tub and the jets weren’t working

not all the sprays on spa bath worked

the daughter allowed us a late check out at no additional cost and the father (shakie) let us park in the lot after checkout

the motor on the bath spa is old. took a short while for the jets to start

we got early check in and extended parking facility at the hotel

the bed was comfy. food nice and clean. the hotel was quiet with a lovely indoor pool.

to the niagara falls pool service great clean rooms freshness at hotel everything is good

i requested early check in

the gym was great for walking to get steps in when it was pouring outside

close enough to everything, but far enough to be quiet. jacuzzi and pool. view was great

no on-site laundry for guests to use. long line to get to breakfast and not a lot of variety.

location cleaniness good oriental breakfast, hot tub sauna all indoor and swimming pool

the staff was very friendly and room was ready for early check in

pool, hot tub, staff, beds were very comfy, room size was nice, was very clean, all staff very

they practically don't have nothing they need more items in their breakfast, they don't have a laundry so i had to drive looking for

uper comfy), and we especially enjoyed the spa bath

had the jr presidential suite which had a king bed, a pull out couch and a jetted tub which the kids enjoyed a lot

but my son want to use the gym but theres an accident happened

hotel should have its own kitchen and room service for staying guests.

gym was a lil small

my kids love the pool

indoor pool and gym on site

since our rooms were ready, we were allowed early check in which was appreciated

staff great laundry faciltys great

too noisy the hotel charges for everything even arriving early to check in which isn't listed anywhere meanwhile the people checking in next to us didnt pay

breakfast was hot and plentiful, had available space for seating

free breakfast had no meat

breakfast was included and quite good and varied

clean rooms and everything was available. the breakfast was good

large clean breakfast free coffee

no complimentary breakfast

the gym and pool was clean and well

2 1/2 year old loved the view of the very realistic dinosaur park/volcano mini-golf

clifton hill was across the street. many places to eat. breakfast at the hotel was exceptional.

were staying, the staff were so accommodating that we were able to check in earlier than 4 so the kids could enjoy the pool for the majority of our stay

kids running up and down hallway all hours of the night

excellent ..breakfast items . we love it...

big and comfort room. we got breakfast early in the morning (5:00 am)

everything worked nicely, the spa tub, the shower, all of the lights

like it, it was very very basic like only breads, milk, cereal provided was not really good for kids

the attached bar restaurant bartender was awesome

kids were excited about the pool being open until 11am and opening at 8am

the location only the gym

pay for parking. no breakfast included. kids did get free voucher for food at anchor bar

wifi

atmosphere, room, customer device, breakfast, pool was actually heated

too many kids in the pool area using the hot tub as a kiddy pool.

and the added bonus of having an ethernet connection because i did not need to be dropped off in wifi for a

the wifi works perfectly

too many kids in the pool area using the hot tub as a kiddy pool.

right across the street from the casino and we could see the mist from the falls from our room

close to the falls and casino

the gym is spacious and clean

breakfast was included, lots of parking, didn’t use the gym but had some good equipments

spacey and comfortable room. very well equipped gym. close to the falls. nice and helpful staff.

was close by to casino and restaurants

rashon the bartender was also excellent in recommending the bar food

loved the spa tub in our room and the free breakfast that was include it definitely had a lot of options

fresh baked cookies were brought to our room at night and room service breakfast included

can go up to the lounge on the 18th floor for a romantic evening overlooking the waterfall or the casino

the pool was right outside our door and perfect size for the kids

to get ice you had to go upstairs to laundry room

was small for kids only

was put in the room by the laundry room. noise started at 7am, flies and insects

easy to find, close to everything, nice pool and moderately clean room.

spacious, clean room. helpful staff. delicious hot breakfast buffet.

location, had a great breakfast

had a pool and also a gym

breakfast bar was just ok for me

not enough seating for breakfast not enough towel rails need a bus/shuttle stop near the hotel

oh and the bar inside the hotel was great too (drinks were very inexpensive)

that the breakfast didn’t offered eggs bacon jam

the pool didn't look the best, but the kids didn't want to swim anyways

breakfast so so

bother with the breakfast in the bar area nearly 12 dollars a head and only what you get as complimentary in most

kids loved some down time in the pool

the pool was the main thing for us but they were too much chlorine in the water

kids love the pool very clean and the water was warm

room was in the first floor in front of the laundry room so there was noise and other sound at night even while sleeping

breakfast was good even under current circumstances

breakfast cold and limited

if it would have had a pool for our kids it would have put this hotel over the top

the breakfast in mornings were also helpful with having kids

excellent location. the room was spacious and clean. breakfast was good.

deal with kids and free breakfast

wifi didn t work and was expecting a fallsview room as it was our 50 th anniversary

great pool/spa area

staff allowed late check out

you have to rent the mini bar fridge.

the access to parking good , casino handy and good walk to fallsview hotel

it was located very close to main park in thorold

the room was clean and they gave us early check in

the location was exceptional, close to everything we needed. room service was fantastic.

pool area

beverage area in the lobby was unmanned , which was annoying, since there is no restaurant/ bar on site, except the rainbow forest , which seems more suited to children

complimentary wifi

beit slower speeds), location, staff, swimming area are all great.

room service was impeccable. superb.

swimming pool and hot tubs were nice

easy access to parking area

we loved all of it...the bar with music, the big screen

kids can cut through the casino lobby with an adult which made it easy as the elevators and the

they didn't have any troubles with the early check in

breakfast was very simple, not really our thing, but the laundry was super handy

we used the indoor pool too

pool was much smaller than in the picture. breakfast was ok although choices were limited.

good breakfast and amenities like pool and gym

hotel is so close to the falls and the casino lol

they have a heated pool and a gym love this place

spacious room and did allow late check out

close to the state park and casino

the bar and starbucks

location, price, and parking free!

breakfast could use some fresh options, fruit and dairy.

free parking, breakfast and wifi was all included which was great.

absolutely beautiful clean great balcony overlooking pool breakfast area free parking

free car park, early check in free breakfast and free coffee in room.

liked that it was so close to clifton hill and the water park was joined

the pool

requested an early check in because our granddaughter had an unexpected procedure done and we were so happy to

loved the local to walk over the parking lot to play wizard golf while glowing in the dark and eat out

close to all activities, water park is great...my kids loved it.

close to the falls & casino

just wish they provided breakfast

nice gym, pool was clean and comfortable temp. and the staff are friendly.

they lie about a casino being in the hotel and no parking and the parking underground garage is deteriorating

breakfast could be included