needs more lighting in parking lot

they were very loud and let their kids run around and get loud in the hallways and in the center of the first floor area

the breakfast with the 'eggs your way' feature was a very nice feature

did not like that breakfast was not included and so expensive.

property was great, did not have time to check the gym but staff did offer it

we didn’t use gym or laundry but they were really nice and big

spacious and clean with friendly and accommodating staff. free laundry is convenient.

nothing place met all my needs.free coffee all day. nice kitchenette.

microwave and stove top they have all the pots and pans and plates they also have a free laundry facility and gym and free wi-fi

not fancy but it has a free gym and laundry facilities are also free

the continental breakfast was not the best but will suffice

breakfast was gone by 9am if it was ever there at all

breakfast area was tiny

very clean and the laundry room was handy.

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

parking is easy

enough parking space

no service- 3 nights no room service- no change of towels - no garbage removal - shower broken - manager indifferent to

very friendly staff, pool is small but still useable

good breakfast

our child hugely enjoyed the swimming pool

room service food was terrible...had to return it all

the pool was great and so was the hot

the restaurant is poor and the bar is a counter top

which had a swimming pool within the hotel premises

the kids and adults were running the halls very loud and unmasked

my room was near the pool and screaming kids were annoying.

wifi that was advertised for free and one of the reasons why i needed accommodations during travel

changed with kids and told staff who got it changed later

our kids had a blast

love the layout, and pool/laundry/ alcohol purchasability at night.

beautiful pool indoor, and, last but not least, a laundry

frigidaire for people that have kids/ long staying

kids friendly

lastly, the gym has dumbbells which is nice, but a number of lighter weights have only one dumbbell

has a gym and pool

gym facility was great to have

extremely helpful staff, good room service menu

very friendly staff!! make being away from home feel like home. they have a great gym!!

en the inconsiderate tesla driver who kept his car there overnight, even after it

friendly, effective & accomodating,e room quiet&comfy despite facing parking lot, next to mason jar casual, great nachos & smoker, band on sat night respectfully

the breakfast was amazing

the pool and gym were great

location, breakfast and coffee, pool, gym staff were friendly

gym with new equipment

breakfast and indoor pool

breakfast of eggs and potatoes taste weird that they need to change the oil

superb breakfast offerings

they had peleton bikes in the gym

the breakfast and the location was outstanding.

awesome on river laundry luis serving breakfast was amazing shower great black out shades

we had the king spa suite. it was great and comfortable.

the spa bath

breakfast was delicious with a variety of healthy options

pool was freezing cold and staff was hostile

clean, comfortable, great breakfast (oatmeal bar is great)

have a bar and restaurant right next to the hotel

restaurant and bar connected.

comfortable rooms, friendly, helpful staff, good breakfast. i stay there several times a year.

the king and spa bath highly reccomend it. my wife loved it.

the bar was fantastic and an enjoyable place to have a drink and chat or meet new people

had the offered breakfast, bagels not the best and hard

my kids woke up and had a hard time going back to sleep, and they usually sleep through anything

great service, our small dogs were welcome. great for families with kids.

parking garage is right outside so parking is never an issue

the fitness room looked really nice, and the onsite laundry was an added bonus

the fitness room looked really nice, and the onsite laundry was an added bonus

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

to relax, i put the do not disturb sign on the door, and room service did not knock

nice lobby & good fitness room.

there was a simple brown bag breakfast to go and no coffee prepared at 7am

enjoyed the breakfast

gym could have been bigger

very friendly staff. room super clean and organized. pool and jacuzzi were gteat added value

breakfast selection was great; oatmeal with almonds/dried cranberries/raw pumpkin seeds, yogurts,

the spa was luxurious very hygienic and the staff there was excellent

restaurant and bar closed at 9 pm

very clean, rooms are comfortable, restaurant is good, bar offers good drinks.

bear mountain inn property is gorgeous and we had easy access to the spa and to the trails

we didn't use the spa but it was nice knowing it was available

internet-wifi is adequate but in this day and age, below par

breakfast was very great

the amenities of the room and the breakfast provided with the stay were both very good

comfy bed n pillows, decent wifi and hot water.

view, friendly staff, grab 'n go complimentary breakfast 5:30;on, 24 hrs business center

location allowed me early check in

the facilities (gym and swimming pool) are great. the room and beds are comfortable.

the grounds were beautiful and the pool and outdoor sitting areas were great

paolo the waitress and bar tender and marc at the front desk were very helpful and friendly.

property was in a nice location, kids enjoyed the pool.

good location and hotel had good amenities like a gym ,indoor,outdoor pool and restaurant.

convenience to our location for weekend and fab pool for kids

beautiful exterior. nice pool.

the bar is cozy and the bartender is wonderful

pool

elevator was grimy and slow, the bar needs a bit of music

great location, clean, comfortable, and a nice breakfast.

was awasome kids enjoyed , spacious room and bathroom, nice and peaceful surroundings

the pool area was spacious and clean (but the temperature could be warmer)

proximity to umsa @ west point, friendliness of staff, cleanliness of entire hotel and the breakfast

breakfast was excellent

didn't like the fact that i was unaware of the pool not being open and there was a to-go bag breakfast instead of the hot buffet breakfast

we loved the breakfast! the room was clean and comfortable. also used the gym quite a bit.

heated pool and basketball court very nice for the kids

nice breakfast the next morning in a nice room

the bar closed at 10 pm on new years eve!!

we did not go to the kitchen

kitchen are was stove top over small refrigerator

there is a little kitchen nook, that would have been more appropriate

gym looked nice, i guess

cleanliness, the pool was down when we arrived, not a great gym and food cost wasn t

ample parking to entry doors to the hotel

hotel was close to the gmc bridge for a walk and the gym.

room was clean and lobby was upgraded. free parking.

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

the ours the bar was open (no coffee after 9:30?)

i like the little bar that you had in your lobby and the staff was awesome

clean, comfortable, quiet. nice bar in lobby area.

clean comfortable rooms, bar area, friendly staff

there was an outside sitting area for non-smokers wish breakfast went to 10am every day miss the pool

floor by the laundry

breakfast bar was understocked

breakfast was more than expected. we also used the shuttle 2 times and it worked out great

the wet bar should have glasses if someone wants a drink

beautiful property. front desk staff wonderful. bar in hotel lovely and fire pits amazing

our requests for adjoining/connecting rooms and all on the same floor as we were there with our kids and their young children

ample parking

no room service and dining was limited menu needed handicapped parking near room

parking - had to valet - no other options due to so busy

very comfortable bed. nice coffee facilities in the room. gym was pretty good.

they kids were very loud, disruptive

close to shopping, pool was open

the dryer was not clean and the microwave was on the laundry room.

kids enjoyed pool with friends

there kids were jumping in

understand there's safety precautions but if a parent doesn't mind the kids in a hot tub neither should day or the parents not about the kids and pull of the pan so the

rooms, staff, and the crossings bar and lounge made for a delightful experience

gym is perefect!

was feeling hungry at night and it was nice to be able to go to the bar at night and order food and watch the baseball game

breakfast did not provide fruit and yogurt each day, inconsistent with replenishing coffee and

rooms, pool and gym area are clean along with the entire hotel

clean, comfortable, well maintained, with decent amenities, including a pool and small gym

location, cleanliness, gym, breakfast all great.

had a gym although i didn’t use it on this trip

the energy bar at the breakfast and the waffles were extra tasty

my favorite part is always the breakfast; also the coffee/tea bar all night long.

breakfast was awesome

only complaint is that the website advertised a breakfast bar however it was not open

breakfast bar was great

my kids was extremely heartbroken about that

chose this hotel for the pool, so the kids could splash around in the evening

gym

a limited continental breakfast would have been nice. kids should been able to eat free.

we were able to early check in and late check out

very new hotel,good average breakfast and nice pool

took the kids to legoland and this hotel was perfect after a long day

need breakfast

close to shopping outlets stand places for my kids.

pool was perfect and breakfast was great

love the late check out

the gym was a nice surprise too

the best part of my stay was the fact i got late check out.

very safe zone for kids and elderly

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

parking was great and wifi very accessible and strong signal

that was a slight inconvenience, but having parents video tape their kids was very annoying

very clean room and all the essentials, excellent wifi

parking was great and wifi very accessible and strong signal

the pool was also nice

is always clean, and breakfast is the best

the gym was excellent for me

i enjoyed the food aswell and having the bar there was great too

the location was great and the breakfast was really good. my kids and i had fun making waffles!

breakfast was good, my kids enjoyed making their waffles

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

we have adjoining rooms so we we close to the kids but with space

crowded pool. needed to be let into gym every time to use it.

best thing about this hotel is the rooms are clean, it has a bar and a place to eat after a hard days work

loved the pool & spa too

the bar service is excellent too

high priority)

room service is great the room actually gets cleaned very well

the food room was very small, for such a large size hotel there was only a small bar eating area

i like the restaurant bar down stairs where they had a dj good music.

no lifeguard, lots of kids being disruptive overnight

staff rooms breakfast laundry

room was better looking than i expected very nice hotel, pool was nice, breakfast was good

was great except for the breakfast

the room, access to laundry room, and fulfilling breakfast.

would have preferred better breakfast options

the breakfast hours should be extend to 10am. not 9am.

don't open, no bathtub, bed a little soft and could use extra blanket, not enough hangers, gym did not have lower weights, like 3 lb, 5-lb, 7-lb

i will not be going back to this hotel when i have kids

breakfast was relatively simple but full of options

breakfast is superb! spotlessly clean and very welcoming....lobby ,staff member and room!

room was available to us at 1:00 pm, for early check in, as we requested

it was very nice. the pool was beautiful.

the breakfast was typical but really good

great fitness room. good breakfast.

our room was huge with even a dishwasher in kitchen area. was sorry only staying 1night

even tho i didn’t have time to use it the fact that hot tub indoor /pool was open was excellent t

i imagined there was a gymnast team up there

the suite the front desk and kitchen staff.

very nice large rooms with kitchen. evening reception and great breakfast. indoor pool.

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

there was a bad smell over near the pool and gym areas.

we did not use the pool or the workout area, or the bar and food service

breakfast was too early, kinda pricey- no discounts

breakfast ended too early

was horrible filthy lights broken, pool closed, gym had open paint thinner can&ladder making unusable

watch a young mother asking them for some fruit and milk for her kids with no assistance

felt very unsafe for myself and my kids

staff is friendly and helpful, they serve breakfast, and the view of golf coarse is nice.

stay here but not longer and they need to get organized quick such as the lobby the pool and gym needs better attention a remake if you will and more people would

it would have been nice to have a connection to golf site parking lot and hotel parking lot

the kitchenette was perfect and super clean

staff members cleaning breakfast location rooms all hotel is good

the breakfast was good

the kids enjoyed the pool and it was a pleasure to be able to watch the kids while enjoying the patio/grill at the same

have to pay for breakfast & small pool but everything was good no complaints

you need an outdoor pool.

the gym did not have any wipes/sanitizer to wipe equipment down

it's just annoying because it's at the end of the day a small room and when you are staying with kids the and swimming the room gets messy fast and the towels run out

their were kids running up and down the hall