pool

the beds were great! the breakfast was delicious!

breakfast was what i typically get at any hampton inn, it was good and hot

stayed numerous times at hampton inn & suites birmingham-pelham - i-65 and always enjoyed the breakfast

everyone was so friendly. the coffee was perfect. the breakfast was awesome.

put us facing the parking lot, we ask if we could move facing the creek and ampitheater

delicious and well stocked breakfast

there is an enormous parking lot close to the rear of the building that becomes active with hundreds of cars arriving

breakfast was fabulous!

convenient to the interstate. checkin was pleasant and quick. excellent roomand breakfast.

breakfast was great

it's a comfortable place to stay. quiet. good easy breakfast selections.

the free breakfast was fulfilling

quality breakfast and swimming pool open and clean. close to restaurants.

is not fair, but the breakfast wasn't great, but i know covid might have had something to do with that

pool was closed in june (after we went shopping for a swimsuit) & had been out in the hot sun all

umbrella at pool was broken, lounge chairs could be replaced

comfortable beds. clean, quiet. great breakfast

couldn't find the pool!

only complaint is that there isn't enough seating for breakfast

had the best breakfast room/buffet out of any hotel i've stayed at in the past year and this includes much

beds were comfortable. pool was nice. friendly staff.

the pool was in need of cleaning

pool was unusable, dirty and grungy

great location past traffic of birmingham great breakfast, easy and fast late check in.

location and breakfasts.

i wish there were more facilities/game room or something for younger kids to do.

wish we had had an indoor pool

kids running uncontrollably thru the halls all night and at 3am in the morning

convenient location, basketball and golf for kids

stated gym and showed pictures

gym options, bed comfort

breakfast, gym option, friendly staff

overall experience was great including the breakfast staff and jasmyn going the extra mile to extend great customer service

i didn’t have time to stay for breakfast but i hope to next time

gym was also under construction

the restaurant staff was exceptional from the gentleman at the bar and the sweet lady at breakfast went over and above to make sure we had what we needed

great location; clean; indoor pool

clean laminate floors new breakfast

pool

had some noisy guests on my hall tha had their kids crying in the hall past 10pm and again at

the price , the accommodations , the cleanliness,customer service and breakfast the bar

the breakfast was good and i enjoyed my stay

great stay, clean room, great size, gym access 24/7

great room with big cushiony sofa. amazing price including breakfast.

i did not receive the room i booked and the kids ended up sleeping on the floor

everyone was friendly and we had a nice clean room! breakfast was good in the morning as well.

room was great. bed was truly comfortable breakfast was good.

pool cold and spa didn't work

breakfast was good and the location was perfect

liked the pool area and spa area

spa bath was a tight fit for two tall humans but totally

i loved the comfort of the room, mini bar & absolutely loved the spa bath

and breakfast even though it was very simple , it was quite goid

the breakfast was very delicious and well prepared. the staff as friendly and helpful.

the continental breakfast could use an upgrade but it was good none the less

the breakfast was fine and the location wan on pointd

more selection for breakfast

no indoor swimming pool

kids had to sleep in bed with me

the location was great, pool is in the court yard, but hot since there is no breeze.

the pool area

covid is going on but a hampton inn 15 minutes away that other family stayed had breakfast and pool open

having the mall was perfect for the kids and moms when we were not playing

customer service was excellent, beds were great. room service was great.

room was fine, gym looked good but i didn't use it.

es 4, and 10)

set o kid zone for kids in ballroom

the spa was great

the food and spa prices were really high.

the convenience of a spa and a salon on the property.

didn t get a chance to golf though

my kids and i were exhausted and after talking with management they finally gave us a room

i was not expecting to have a kitchen area in the room. it was nice and neat.

the weight and laundry area

close to restaurant. free laundry

it had a full kitchen which i didn't expect

laundry facility needs a lot of work

we also used the pool(which was very clean even with a packed hotel) and gym

breakfast times is the only thing that could get better, serve 6 to 9 am m-f and 7- 10am s &s but

breakfast was wonderful

breakfast

staff and very clean hotel the breakfast was amazing and i will definitely be staying there's again in the future, they go above

2 stays the hotel did not have any bar soap available

the room was clean ud83dudc4c morning staff and bar tender were great.

no food or bar available. construction in progress. a little pricy for what was received.

the bar is small and quaint but again the service is wonderful

loved the lobby booth the bar and food and store. very pretty environment

that the pool wasn’t open

everything my kids enjoy the pool

everything my kids enjoy the pool

the indoor pool!

pool hrs and tv remote

kickback meal at 5:30 was a super bonus for our stay with kids

on-site parking. laundry facilities. food in the morning and evening.

the pool area became very crowded and rowdy at times -

the day we stayed there were a lot of kids running around, but the noise wasn't to bad.

yes! there were some kids cussing and diving in the pool, had no respect!!

free breakfast

great breakfast also

the kids really liked the decor

breakfast was great!

room was next to a family that had kids , was alittle noisey at times,other than that great

we liked the whole thing. it was clean, staff was friendly and breakfast was hot. we loved it!

we got two king rooms w breakfast for a great deal

are awesome comfortable and complimentary breakfast wonderful; staff gracious and helpful

breakfast

free breakfast.

durning breakfast the lady there was very nice and polite as well

no plastic laundry bag

staff were very helpful, supplying utensils for our room microwave, change for laundry

staff was very helpful and friendly. the room was clean when we arrived. the pool was nice also.

hotel was quiet and the kids enjoyed the pool

would ve like a full breakfast but food places were close enough

there was a small kitchen area with dishes in each room

pool had a lot of bugs in it on saturday morning

how there were no parking spots available and we had to walk a little ways to the hotel.

outdoor pool was closed.

the pool closing so early

great location. friendly staff. delicious breakfast! i will stay there again.

sonesta offered a variety of food for breakfast

the pool closed too early

fitness center was locked and front desk couldn’t open room was disgusted- filthy and cabinets

pool condition

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh fruit for breakfast, 10 minutes drive to

me in gave me a key that didn't work, room was not correct move one room over right over the pool with bright lights and no curtains

courteous staff, clean room, breakfast hours were accommodating and excellent parking. room

did not allow us to partake in breakfast because we had to be at the airport at 5am

usable spa / pool in winter!!!!! yay! breakfast had cinnamon rolls… delicious!

we also enjoyed the indoor pool and spa

key card working properly at the pool and the spa/bubbles for the hot tub/jacuzzi

the complementary breakfast buffet was very good

breakfast in the morning was hot and plentiful

the kids loved the pool and the bed was so comfortable, especially after a 10-hour road trip

almost everything . did not have time to visit bar resturant. will stay again

beds were a little to firm, would have loved to see a hot tub near the pool area

the pool

didn't like the fee for breakfast, the pool was small and the rooms didn't have a microwave

helpfulness of staff, and the indoor pool.

the location was good minus how to get in and out. could use more choices for breakfast.

breakfast was great

the pool was open, warm, and clean

the breakfast sausage.

pool was close we check in at 6:00 that was are main concerned for going there especially this time

the gym was also too small

nice facilities with gym and pool as well as nice rooms

we stayed in a room for three days with no room service

very clean nice pool and gym

in the gym did not work

the remodel limited parking

didn t work for room service didn t give me my deposit back not enough towels hard turning on water to

breakfast could have been better

some guests set up a barbecue grill in the parking lot

i mostly camp out every night, but occasionally, i enjoy a nice shower and do my laundry

they also had laundry facilities, we didn’t need to use them though

gym was tiny with extremely limited options (free weights, 2 treadmills, 2 ellipticals)

the pool was very nice

indoor/outdoor pool was a great break for kids on long road trip

we look forward to seeing peyton and tina at check in, during our kickback, and down time at the pool

pool

breakfast could have been better

location to restaurants favourable, nice pool area and laundry facilities.

clean comfortable room. efficient friendly staff. good breakfast.

everything! down to the breakfast

great place to take a rest lot of space in the room very new fine breakfast

the laundry room and the front desk workers were the 2 things that i enjoyed the most.

the room was very impressive. love the benefit of a full kitchen!

small hotel with clean room, kitchenette and small gym

so next day when we told them they were very efficient in finding us a new room, loved the free laundry facility and being able to go home

very spacious well appointed room with everything we needed in kitchenette to enjoy our meals

oh and breakfast was really good

still try to serve breakfast in difficult time despite of pandemic

the staffs are friendly, the breakfast variety was good .

no breakfast

staff, quick check in and out, good breakfast options, coffee available all day, competitive gas prices nearby, restaurants nearby

desk was very nice and helpful. great breakfast. nicely decorated room.

very clean spacious rooms excellent fitness center hot breakfast was amazing!

the only parking spot was next to the swimming pool, right in front of a door, and i thought that was fine, but the door would not open with my

breakfast was okay

breakfast was excellent.

i didn’t have breakfast, there should be breakfast included with the room stay.

had breakfast and a coffee was very good

not much parking, no free breakfast

the breakfast selection when you add it to your room is not good.

we loved the pool location with older kids who we could watch from our hotel room patio

the staff, the cleanliness, indoor pool, and ambiance was 10/10

location, indoor pool , very nice staff

parking cost, pool is indoor and was closed, and no restaurant at time we were there

we brought swim wear but the pool was not accessible

pool table in lobby. laid back atmosphere.

breakfast was good

breakfast confort location security

bar staff said they didn t open until 5 but there were about 10 people lounging in the bar with

bar on the 2nd floor was great as well

the bar staff exhibited friendly, professional service with great recommendations

great staff very helpful loved the breakfast

patchy wifi and no bravo station on tv

couldn t work while traveling using wifi

pool was closed and breakfast wasn't good.

the room was very nice, outdoor pool seemed nice

restaurant was very good, the outside area by bar is

pool was tiny and the space availability around the pool to relax was limited

poolside menu was rather basic (but the fish tacos were delicious)

restaurant needs better service - host/hostess absent and bar service was slow

and event space, a beautiful and spacious deck, and gorgeous courtyard and pretty outdoor pool area

pool could have been heated.

didn't like i had 3 rooms for my family and grandkids and they wouldn't let them get in swimming pool until

i wish the hotel would offer a selection of turkey or beef bacon/sausage with the breakfast bar.

only thing i missed getting was the free breakfast, i normally leave before it is ready, there should be a deduction in the room price

breakfast was good

mislead us about the pool being open and the hot breakfast both was closed toilet clogged and we was simply handed a

pool was very clean and nice. beds soft and comfortable. staff very friendly and accommodating.

staff at front desk were friendly & helpful. kitchen was clean & well stocked.

the pandemic the prices are the same for services not available such as the pool and breakfast

better breakfast and clean towels

the breakfast was great also

the breakfast was great loved the location it was near the water park and different stores

the morning staff amazing with the hot breakfast provided

spa was not hot, people above us in 414, for some reason we could hear them tromping till

the breakfast was good

keycards didn’t work for the pool or the laundry, so we spent about an hour of walking in circles up and down elevators trying to get the

the bar wasn't well stocked nor was there a bartender available at 7:30 p

the pool

this trip we really needed the laundry room. super asset during a long trip.

rosie in the bar was so sweet

sent me to a hotel with no cable or wifi

a hospital, but instead of having to call an ambulance, your shuttle driver was able to take me and pick me up and bring me back

late check out was arranged per request, which is definitely a plus

also wish the pool had more privacy

not being able to reach anyone for room service the entire stay.

super clean and had an amazing breakfast

i hate the gym has been out of commission for like five years now.

understocked gym

were happy with our stay and the breakfast

roll out of bed & eat breakfast

the staff was really friendly especially those who worked the bar for breakfast they were very informational and kind

the night bar tender lora/lorie was amazing

cozy location. bar and lounge area was nice and inviting. all staff were wonderful.

which is something little but traveling with two kids, this is important

nice location and has a restaurant, fitness center, and pool.