the pool was amazing and the hotel is absolutely beautiful. would definitely stay here again!

spa was the best i ve been to, melissa was superb

phenomenal staff, comfortable and well appointed rooms, great parking

the pool area is fabulous for the kids

room was right by the elevator and it was loud and noisy from kids playing and people talking loud

that the pool wasn’t open

pool

everything my kids enjoy the pool

indoor pool - made the grands ecstatic. location and price

the location was great. the front desk let me get a early check in

the bar is small and quaint but again the service is wonderful

2 stays the hotel did not have any bar soap available

no food or bar available. construction in progress. a little pricy for what was received.

the room was clean ud83dudc4c morning staff and bar tender were great.

loved the lobby booth the bar and food and store. very pretty environment

breakfast was adequate but kitchen staff were very helpful and nice

location was very convenient and the planet fitness next door allowed guests free access to their gym

i liked the fitness center and the indoor pool.

the free food in the evening and incredible breakfast.

from the moment we arrived until our late check out, everyone and everything was awesome.

closed at 9 i’m use to it closing around 10 for kids and 11 for adults but other than that everything was

great breakfast also

room was next to a family that had kids , was alittle noisey at times,other than that great

breakfast could have included bacon/sausage and eggs

the pool closed 3 days before our trip the kids were sad.

no breakfast

to the highway, many restaurants nearby, great pool, lovely friendly staff and comfortable beds

staff, quick check in and out, good breakfast options, coffee available all day, competitive gas prices nearby, restaurants nearby

breakfast was good

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

pool wasn't opened.

the wrong building going up and down elevator only for a guest to help us we were tired and had 4 kids frustrated

there was a beautiful courtyard with a pool, basketball court and barbecue area adjacent to the office where breakfast was served

breakfast, pool toys. pillows were nice.

breakfast and the basketball court

as always, staff, accommodations and breakfast were great

courteous staff, clean room, breakfast hours were accommodating and excellent parking. room

did not allow us to partake in breakfast because we had to be at the airport at 5am

pool wasn’t available due to cleaning of storm. wished they would have had an indoor pool

location just beside the interstate and free breakfast

the size of the room and the breakfast

roll out of bed & eat breakfast

were happy with our stay and the breakfast

didn't like the tickets for breakfast

i hate the gym has been out of commission for like five years now.

very clean and comfortable. breakfast was good.

also eric i think his name was at breakfast was awesome

the restaurant/bar was cool and the indoor heated pool was very convenient

great location; clean; indoor pool

i really appreciate the older lady that did breakfast

and merks tavern and bar was a very delicious place to enjoy dinner and a drink

no bar soap

hotel is attached to a mall which made it super easy with kids for shopping and didn't have to leave to get food with the mall food court outside hotel lobby

we booked a 2 queen room for myself, my husband and our 2 kids (ages 4, and 10)

room service not so much

everyone was friendly and we had a nice clean room! breakfast was good in the morning as well.

we didn't get to try the pool but the breakfast was so good

checked in at 12:00am with my two kids with me ( 2 years and 8), when i wanted to pay the price was different from the one i booked

very clean and spacious rooms. great for a overnight stay with kids.

there were no towels at the pool, non in the gym, not enough in the rooms, no bed linen for the sofa bed, carpet was extremely dirty and the

clean, free wifi, parking, and room has fridge and microwave and the breakfast is wonderful!!!

the price , the accommodations , the cleanliness,customer service and breakfast the bar

staff are lovely and indoor pool is a plus

the pool and hot tub needed to be

pool, was overly crowded with 15 kids to one room, loud rude

breakfast, gym option, friendly staff

stated gym and showed pictures

gym options, bed comfort

good hot breakfast, comfortable beds, quiet , pet friendly

the most luxurious thing was the spa tub omg

we love the spa tub

like the cleanliness of the hotel and l like the breakfast

the pool and spa were clean and lots of clean towels

early check in at no additional cost.

free breakfast

great options for breakfast

the breakfast was fine and the location wan on pointd

the breakfast was very delicious and well prepared. the staff as friendly and helpful.

hot water, not enough towels, kids running and screaming in the hallway for hours shooting nerf guns and playing baseball

nice room, pool area and staff.

the staff were great and the hotel & pool were clean.

the pool liner is old and stained but the pool was clean and the space was super nice

hotel made our experience complete by providing a starbucks coffee bar, a conveniently located pool, workout room and the washer/dryer units

bar staff said they didn t open until 5 but there were about 10 people lounging in the bar with

bar on the 2nd floor was great as well

the bar staff exhibited friendly, professional service with great recommendations

lou's construction no restaurant or pool both under construction

our kids could do while weighing her friends around the lobby, including the pool table and the games

breakfast is rubbish, i go to the big bad breakfast bar across the road.

the bar was not open.

the pool table and bar area gave it a nice addition

the pool was very blue

i also enjoyed the free breakfast

they charged me extra and didn't accommodate my late check out

pool is central to the complex; looked very inviting, with new,or newer chairs, tables, & chaise

i don't eat breakfast but they had the option

i didn’t have breakfast, there should be breakfast included with the room stay.

early check in easy

at the front desk; comfy beds; not a new hotel but well maintained; parking lot is well lit; nice pool

price while pool, etc were under construction.

we loved the king bed room with a view of the pool

had a studio suite-had kitchen with full size fridge, cooktop, dishwasher, microwave-living area had big couch and ottoman

great gym and laundry

the breakfast was top notch, this coming from a person who usually skip breakfast

pool area was so closed in with the strong smell of chlorine that burned my eyes just sitting in

kitchen, comfortable beds clean

clean room, both bar and liquid shower supplies, quiet stay, clean

location was perfect, the pool deck was awesome too. restaurant was closed due to covid

also wish the pool had more privacy

the wifi was terrible

the shuttle driver phillip was the best he went above and beyond

breakfast was good

breakfast confort location security

pool was closed and breakfast wasn't good.

great staff very helpful loved the breakfast

we were super disappointed about the pool, but the staff and comfortable room well made up for it

breakfast was good and the staff was quite professional

couldn t work while traveling using wifi

no room service

both the roof top bar and the ground floor restaurant offer well prepared and original food and a good choice of

historic, convenient, extremely helpful staff, nice bar and food selection upstairs

s a

rooftop bar only open later

pool, fitness center closed, no fridge in room

the location and the history in the remodeled building! the lounge/ bar area was everything!!

the bar and restaurant was also amazing

we had our kids and they accommodated them as best possible even though all rooms only had one bed

bar was cool with guitarist playing

everything, except the cold swimming pool

loved the rooftop bar area!

and event space, a beautiful and spacious deck, and gorgeous courtyard and pretty outdoor pool area

the restaurant and bar were very nice.

real dining options for kids

the rooftop bar is fantastic!

the employees were great and the roof top bar was very nice

top bar view coffee shop coffee & breakfast sandwich ud83dudecc bed & ud83dudec1 bathtub ud83dudeb6

also, the rooftop bar was exceptional

single person we interacted with - from the bellhops to the concierges to the bar and restaurant staff - treated us with truly above and beyond hospitality and went out of their

outrageous room service fees and extremely overpriced menu, inconsistent shower temperature with a tub that

i m fine with walking but if you have a lot of stuff to bring to your room, kids

it happens but we were disappointed as we were passing though with kids

to walk through the directions not many options to eat no room service could never get in the bar the traffic noise from our room was loud

room service was so late with delivery

location and the kitchen

kitchen light switch was faulty and toilet ran all night, only one elevator which was incredibly

breakfast

while but nearly an entire day with no cable/tv which made it really difficult to entertain small kids

we had to keep our door open so the kids can be

room was clean, bed was comfortable and the breakfast was decent

like: the pool/spa is closed and there is no breakfast

when my husband asked if the pool was open (even though we knew different), and grinned

the elevator was not working and the pool was not filtered

the hotel's fault, but i really wish the hot tub and/or pool had been open

didn't get a chance to swim in the pool

we checked in around 4am and they let us do a late check out of noon, which was greatly

the pool area wasnt very clean, cigarette butts and debris in pool

only stayed one night, next morning literally went down for like 20mins for breakfast

everything from breakfast to how friendly and helpful the staff was

n/a breakfast, the bed was comfy

room too small and gate to pool locked.

the pandemic the prices are the same for services not available such as the pool and breakfast

pool closed, no breakfast, no clean towel (had to wait till they were washed daily)

couldn't use pool. not serving breakfast

and for the price of 700 plus dollars for two nights there should be room

3pm late check out was amazing! i got a chance to sleep in after a long night.

staff member was working hard to clean the filthy pool area but not enough staff to guests ratio

of shower head - square - just different restaurant pub was poorly managed- not enough staff at bar - couldn t get waited on to place

walk from parking, parking garage, limited menu at restaurant, pool not open late, no room service

breakfast room was very crowded, almost to the point that we went somewhere else

the customer service, breakfast and room was great!

the breakfast was basic

no meat items at breakfast.

breakfast

breakfast was good

large shower outdoor swimming pool

i didn’t have time to enjoy the pool and the washers and dryers were not working.

it's a comfortable place to stay. quiet. good easy breakfast selections.

clean pool

breakfast times, pool was clean, room was clean

breakfast i believe could be better; i understand the circumstances with covid; but this particular

pool was so small

i was traveling for work, and was able to have a good, hot breakfast every morning

pool

breakfast is good. staff member are very nice

comfortable bed, good breakfast,warm clean room

couldn't find the pool!

pool was closed in june (after we went shopping for a swimsuit) & had been out in the hot sun all

the pool area was clean

no plastic laundry bag

room for the kids and i to move around comfortably

location!! gym breakfast cleanliness loved that there was a fridge!

breakfast was good on the healthy side i went in to the gym that was cool i was able to check in really

the rooms, rates and breakfast during the week. staff was very nice and accommodating

the pool was dirty

exceptionally clean. well-lit parking lot. very nice breakfast. extremely comfortable beds.

due to covid-19, daily room service was not available but we could change out towels and get any needed supplies at the

great rooms & nice free breakfast.

there is an enormous parking lot close to the rear of the building that becomes active with hundreds of cars arriving

breakfast was average at best, but i find that to be typical in most hotels that offer a

room was great. nice walk-in shower. great kitchen.

breakfast selections could have been better

actually look like the rooms, very clean, quiet, nice staff, breakfast overall wonderful

lots of variety at breakfast. enjoyed it.

clean, spacious, great wifi and plentiful breakfast!

check in was easy. guest services were friendly and helpful. included breakfast was good.

location was convenient; lovely staff ...nice breakfast

great location past traffic of birmingham great breakfast, easy and fast late check in.

pool was disgusting

had dinner from the bar

beds were a little to firm, would have loved to see a hot tub near the pool area

the patio area and furniture by the pool needed to be power washed

stopped on our way for the night, very enjoyable stay, my daughter especially loved the pool.

almost everything . did not have time to visit bar resturant. will stay again

pool fun for kids

noise up until all hours of the morning from kids across the hall..

gym was tiny with extremely limited options (free weights, 2 treadmills, 2 ellipticals)

the pool was very nice

dining space crowded, gym is really just a room with 3 treadmills, elevator small & takes awhile

closed at 9 upon my arrival, no valet, or room service

of the fact it was no microwave in the room and the accessibility to the pool was not possible, also have to meet with a little bit rude housekeeping lady after gently

was great setting was beautiful just wish the pool was open and the twinkle fountain we could not find or was taken down or closed overall real

pool area and the rooms were super clean.

pool was closes due to covid 19..but it was still a great stay

breakfast

indoor pool and hot tub are open 9am-9pm

breakfast in the morning was hot and plentiful

loved the jacuzzi and pool :)

the breakfast. my husband said it didn't taste right but i enjoyed it.