the size of the room and the breakfast

there is a small gym and washing machine & dryer for your clothes

understocked gym

tiffany at reception was amazing and managed to accommodate an early check in for

breakfast, clean safe rooms close to resturants

they charged me extra and didn't accommodate my late check out

breakfast was delicious

the room was clean, the beds were soft, and the breakfast was delicious

but the beds were clean and comfortable , they have guests laundry , a pool , breakfast, all the guest facilities work and that alone is rare

breakfast was good

pool hours closed at 8

breakfast was good

pool experience, everything was nice, staff was excellent

to the highway, many restaurants nearby, great pool, lovely friendly staff and comfortable beds

it was very nice place, nice pool.

indoor pool - made the grands ecstatic. location and price

pool hrs and tv remote

that the pool wasn’t open

the pool wasn’t open

everything my kids enjoy the pool

creepy notes left at my door, a/c didn't work, absolutely no hot water in the entire hotel, kids running up and down the halls late at night

that a large sheraton like this would have more eating options like full resturant, roof top bar, better bar cafe

i m fine with walking but if you have a lot of stuff to bring to your room, kids

room service options would have been nice

not hot tub, staff wasn't overly friendly and room service was way over priced.

no food or bar available. construction in progress. a little pricy for what was received.

loved the lobby booth the bar and food and store. very pretty environment

the bar is small and quaint but again the service is wonderful

the room was clean ud83dudc4c morning staff and bar tender were great.

2 stays the hotel did not have any bar soap available

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh fruit for breakfast, 10 minutes drive to

cleanliness, staff professionalism, and hot breakfast!

did not allow us to partake in breakfast because we had to be at the airport at 5am

yhe pool was immaculate. enjoy it.

me in gave me a key that didn't work, room was not correct move one room over right over the pool with bright lights and no curtains

gym, bar, location

staff member was working hard to clean the filthy pool area but not enough staff to guests ratio

walk from parking, parking garage, limited menu at restaurant, pool not open late, no room service

they did not have room service for how much it cost

pool area was lacking, 1st room smelled like animal urine

i loved the two bedroom suite. the kids enjoyed their stay.

in early and was told by the manager our room wasn't available yet which was fine so we took the kids sight seeing came back and was told our room was no longer available and that there was

breakfast was not so good.

breakfast, pool toys. pillows were nice.

the pool wasn't open lol

the room service was

rooftop bar only open later

also i ordered room service from the restaurant tree times in two days and not only did they not bring it, no one

-gym you could use at any time -very nice room, shower, and bathroom combo -moonshine rooftop bar

historic, convenient, extremely helpful staff, nice bar and food selection upstairs

also, the rooftop bar was exceptional

top bar view coffee shop coffee & breakfast sandwich ud83dudecc bed & ud83dudec1 bathtub ud83dudeb6

a boutique feel,rooftop bar was fun and an excellent burger at the restaurant bar.

as a single mother traveling with two kids, i felt safe and comfortable

the rooftop bar is fantastic!

the amenities are an added bonus the pool, hot tub, happy hour and free dinner plus breakfast

her name was amanda, she talked to the children and made us feel welcome, the kids loved the pool, the bed was very comfortable and loved the pillows

for a laundry room and fitness room

location was very convenient and the planet fitness next door allowed guests free access to their gym

for a laundry room and fitness room

the breakfast was excellent. the room was clean and comfortable.

we had a group of kids wanting to swim and we’re told to get out

the pool closed 3 days before our trip the kids were sad.

and the indoor pool was great when no kids were in it, lol

the coin laundry was very accommodating

the location and the history in the remodeled building! the lounge/ bar area was everything!!

we had our kids and they accommodated them as best possible even though all rooms only had one bed

the bar wasn't open before 5. just kidding no complaints

didn’t like that it didn’t have a pool or fitness center and i didn’t know where to find the ice machine and the window are thin u can hear

the bar and restaurant was also amazing

we loved the pool area

phone inside the room didn t work , when we went to go to the pool , we couldn t get inside because all of a sudden the staff decided that was time to clean it

sent me to a hotel with no cable or wifi

the tv didnt work, wifi wouldnt work

clean, close to the medical buildings. room service was good.

the staff was friendly and accomodating. the breakfast was delicious...especially the grits.

kitchen, comfortable beds clean

large living room, comfy bed, big kitchen, clean room

the breakfast was good

keycards didn’t work for the pool or the laundry, so we spent about an hour of walking in circles up and down elevators trying to get the

the bar staff exhibited friendly, professional service with great recommendations

bar staff said they didn t open until 5 but there were about 10 people lounging in the bar with

bar on the 2nd floor was great as well

we brought swim wear but the pool was not accessible

glad there was a gym, but not my favorite equipment

they made such an impression on our kids they remember them

breakfast is rubbish, i go to the big bad breakfast bar across the road.

the pool table and bar area gave it a nice addition

due to covid-19 no room service

our balcony view was over the pool and mill stream

amazing location great golf club wonderful service

the spa was absolutely amazing, the room service was top notch, and the staff was absolutely

it was good. but kids ran through property all hours unsupervised.

restaurant was very good, the outside area by bar is

kitchen was closed... only a limited continental breakfast was available.

the pool and the room.

poolside menu was rather basic (but the fish tacos were delicious)

the restaurant and bar were very nice.

covid19 box breakfast. but it was a good alterative

pool was closed and breakfast wasn't good.

the pool was out of service

patchy wifi and no bravo station on tv

couldn t work while traveling using wifi

breakfast was good

breakfast confort location security

at the front desk; comfy beds; not a new hotel but well maintained; parking lot is well lit; nice pool

we had easy access to the pool, which was nice

appreciated the continental breakfast very much

i didn’t have breakfast, there should be breakfast included with the room stay.

we loved the pool location with older kids who we could watch from our hotel room patio

parking was tight but maybe the hotel was full.

free shuttle service to the airport

wifi was spotty, toilet had malfunction, ice machine on floor was broken, and had to pay an extra

the pool closed early morning on the day i had to check out.

also, laundry facility was amazing, but did not have detergent available even for sale so that was hard

empty she didnt acknowledged and didn't make coffee diffently lazy and the was no complimentary breakfast so stayed without any food on hour

the location, shower, fitness and laundry rooms, the staff, and the rates.

room did not work properly and the manager had the maids dry in their dryer and they brought my laundry to my room when they finished

the restaurant seemed to be under construction, so we were confined to the very small bar space, where

clean and comfortable good breakfast, hot food available staff was friendly and helpful

we didn’t eat the breakfast

breakfast

the breakfast was hot, although typical. scrambled eggs and sausage.

very clean, nice outdoor pool, and the front desk staff very nice.

everything, great hot breakfast

the room was very nice and comfortable and the heated pool was awesome.

everything including breakfast was great. the staff was excellent.

because of covid-19, couldn't use pool and no breakfast (which is the main reason i booked this hotel, as i didn't know wasn't

love the indoor pool

comfortable. quiet. convenient. clean. good breakfast.

clean, friendly staff, pool

was clean, safe area and the indoor pool was exceptional

not big enough parking lot.

location and breakfast was good room was a decent size clean

breakfast was good, pool was clean, staff was great

breakfast was exceptional and staff was friendly

the staff was super friendly...cookies and breakfast were great

news was on in breakfast area, i asked if i could change the channel and was told it had to be news only

breakfast was what you would expect for a 2

rooms were modern and very clean, breakfast was nice.

the pool and spa were not open so very disappointed for my husband who has a bad back

clean facilities indoor pool

the hotel's fault, but i really wish the hot tub and/or pool had been open

the pool area was opened but not heated, including the hot-tub

breakfast was awesome

n/a breakfast, the bed was comfy

close to interstate, restaurants, and the pool was nice

breakfast was always good loved the biscuits and gravy and the sausage

the breakfast could have been better

the pandemic the prices are the same for services not available such as the pool and breakfast

breakfast was good

pool. breakfast

the view by the pool

didn't like i had 3 rooms for my family and grandkids and they wouldn't let them get in swimming pool until

breakfast buffet had huge set up & food was excellent

hotel is attached to a mall which made it super easy with kids for shopping and didn't have to leave to get food with the mall food court outside hotel lobby

room service sucked.

kids knocking on doors

room service was a bit high and reminded me of hospital food.

not much, no wifi and no pool

i slept well and requested a late check out

gym was also under construction

i really appreciate the older lady that did breakfast

we did have breakfast but loved the property!! excellent went beyond expectations!!

picture of the pool made it look much larger than it actually was

bottom floor, near the pool, great staff, no next door people with a 1 and 2 year old they like being loud so we didn't

support staff very friendly and breakfast bar was better than i expected

checked in at 12:00am with my two kids with me ( 2 years and 8), when i wanted to pay the price was different from the one i booked

room was great. bed was truly comfortable breakfast was good.

the gym could've had more equipment that was updated.

the bar and the restaurant

the last day the kids pool was dirty in my baby’s couldn’t swim

the pool was closed. a great disappointment to my grandchild.

) itself to the bar and food in the lobby

indoor pool and spa tub.

the most luxurious thing was the spa tub omg

spa bath was a tight fit for two tall humans but totally

liked the pool area and spa area

i loved the comfort of the room, mini bar & absolutely loved the spa bath

it was an easy check in. the hotel was clean and the to go breakfast was perfect!

early check in at no additional cost.

the breakfast was very delicious and well prepared. the staff as friendly and helpful.

hot breakfast

great options for breakfast

room was clean and comfortable and the breakfast was excellent

breakfast, gym option, friendly staff

stated gym and showed pictures

gym options, bed comfort

breakfast wasn’t served and for that reason alone rates should be cheaper

beds were the best i have slept in, breakfast and staff were 10 stars

the staff are amazing! the breakfast was hot and great

wonderful and polite the staff was and how even though they were not able to serve a hot breakfast due to covid19 they still had a grab n go breakfast bag

breakfast was good with a variety of choices

great lobby; nice restaurant and seating space; area with big screen tv; computers; nice pool.

the bar light dimmer did not work

the location was great, pool is in the court yard, but hot since there is no breeze.

it was also not very clean (used bar of soap was in the shower the day we checked in) the coffee pot was missing parts and leaked

had a reservation for two adults and two kids

the breakfast area was very small and crowded, but still nice.

i also loved that they had a laundry area because we went for a festival in it rained so much that we were covered in mud from

also, i wish the pool opened at 9 instead of 11

was clean not only the room, the facilities in general, the breakfast area super clean and very nice people

nice room relaxing breakfast area

breakfast room was very crowded, almost to the point that we went somewhere else

the customer service, breakfast and room was great!

free breakfast.

everything was is nice room,and breakfast, people ,staff is very nice.

we got two king rooms w breakfast for a great deal

very good breakfast

also the pool was closed and that was a specification on what i wanted in a hotel

durning breakfast the lady there was very nice and polite as well

breakfast was good on the healthy side i went in to the gym that was cool i was able to check in really

the pool wasn't open .

actually look like the rooms, very clean, quiet, nice staff, breakfast overall wonderful

the dryer vents blowing on the pool made it very hot and hard to enjoy pool.

n/a. didn t take the to go breakfast

they were able to get us an early check in

there was no parking when we arrived

great breakfast too

the breakfast was good and the location and the price were exceptional

slight maintenance issues, our bathroom door wouldn’t shut all the way, the pool wasn’t open

the breakfast was excellent! the rooms were very clean & nice. we even enjoyed the swimming pool

small pool and about 20 little girls in it, who said they were not staying at motel.

the pool

food, had burgers in the bar and breakfast was very good

didn't like the fee for breakfast, the pool was small and the rooms didn't have a microwave

the staff were very pleasant and the hotel had a restaurant and bar inside which we did not participate in because we were just passing through i do

were there for an appointment for my 9 year old son and we choose a hotel with a swimming pool

there is a laundry available

the gym wasn't open

the kids loved the pool

place was clean and comfortable, the facility’s gym was right across the hall

the kids loved the pool, and my wife and i enjoyed the room