pool is already empty so kids weren’t able to swim

but also the bar staff at the hotel was awesome

friendly service clean room great location and wonderful breakfast

was well kept, the front desk and breakfast people were efficient and friendly

i liked the gym the pool and breakfast. yum, yum.

pool under

staff was very friendly, very clean comfortable room, very quiet place, nice indoor pool, fresh breakfast, laundry room was decent, and i felt safe here

clean, nice pool for kids, good breakfast

all is clean and new. good breakfast

great room, quiet, excellent staff, good breakfast

great price beautiful pool area

great breakfast . nice room .

and breakfast was excellent

powdered eggs at breakfast. no hot chocolate or tea for breakfast.

breakfast

liked the fact that there was a laundry room with detergent available for sale and the view

fitness room but the equipment could be updated or fixed, we also enjoyed the breakfast

breakfast was delicious and satistifying

hotel and room very clean. big plus for the hot breakfast!

cups should be bigger and have kids, since you can't sit in lobby and drink coffee

only 1 thing could have improved this gem of a hotel: serve real butter at breakfast buffet.

friendly staff, comfortable rooms, pool was great. breakfast was very good and plentiful

clean and modern. pool and sauna was clean and was relaxing

the eggs were extra fluffy and good selection at breakfast

amazing breakfast

wish there was a breakfast in the morning... not just cold cereal

breakfast was excellent

clean room, friendly and helpful staff and good breakfast

clean, comfortable, friendly. good breakfast.

did not have breakfast. bed very comfy & love the selection of pillows!

breakfast included sausage patties, biscuits, fresh fruit, cereal, some pastries, waffles, instant

no breakfast because of covid-19. shoney’s was across the street. and a great location.

breakfast

pool was not maintained

no pool...... no smoking

very nice continental breakfast

friendly staff, tolerance of large service dog, and understanding of a slightly late check out.

there was a pool, free wi-fi, and it's pet friendly

great stay for your money. very nice staff. pool was clean and refreshing. nice stay.

larger coffee cups at breakfast, and maybe more variety but the lighting was pretty bad in room

breakfast was great,loved the coffee

fitness room was clean and functional

the noise that is made when people are going in and out the back door and the laundry room.

we enjoyed the staff when were having breakfast the food was good

clean, good breakfast, nice indoor pool

bed was super comfortable breakfast items were good

loved the breakfast!

we did not use the pool or the fitness center but we checked both places and they were both clean

breakfast was amazing

excellent stay. allowed late check out so i could attend church service! awesome staff!

breakfast was great

the breakfast was plentiful and good variety

late check out, good breakfast, friendly staff, breakfast served until 10, heated indoor pool,

very comfy beds, great breakfast

laundry facilities to small for building

no room service for breakfast.

so many lovely dolly touches - lemonade on arrival, smores around a fire and the pool and gym

an elevator was always a hassle and a long wait

the trolley for the dollywood park, pool was lovely and towels plentiful, loved doing our first s mores

the resort offered a lot of activities for kids

breakfast was a nice touch

had a buffett pool was open 24hrs

the helicopters, but at least they stopped by bedtime for the kids.

the breakfast and breakfast area were outstanding

24 hour pool was a fun little surprise for the kids

breakfast was yummy

noisy neighbors kids slammed the door all evening!!!

great breakfast and comfy beds!

breakfast due to covid was small but very nice

was just perfect and the heated indoor pool was a real plus after a long drive

location and pool

change up breakfast menu weekly a little. breakfast was still awesome

clean, comfortable, awesome housekeeping, good hot breakfast, location so much more

maybe have a meat or danish for breakfast. but thats it!

) • the pool and other facilities were well-maintained

the pool was great for the kids

grandkids enjoyed the pool even if i thought was too cold for me

clean , nice staff , comfortable beds , and wonderful breakfast !!

staff was amazing, breakfast was awesome every morning

it had laundry right on sight that was helpful

that the pool wasn't open even though it was.

the only thing that was nice was the spa tub

clean and comfortable. nice pool and the balcony was a nice surprise.

clean rooms, and pool.

the room was very clean and the bed was very comfortable and loved pool didn't close early

what breakfast?? it was just a bag of mini muffins

was as good as we expected we liked the ducks who came up to the property lots of room, breakfast was nice and easy to get to the main

the free breakfast was just okay

no breakfast for covid19 but is normal

the breakfast could b better

i called and asked if the laundry detergent machine worked and told him it wouldn't working for me

stay and was told i had to return them to get more even tho we already had taken down all our laundry

the 2nd day in staying at hotel room service came in and cleaned the room and the room smelled so much better

crowd in the breakfast house, so many people will go in at one time and have little to no manners, i couldn t

and i was not impressed but this stay was a complete turn around hotel looks like pictures and pool was clean and well kept

needs better wifi

the only downside was the traffic and lack of parking spots.

front desk was great room very clean safe parking lot at night

did not like that there was no wifi in our room

get much room service in 4 days we where there had to clean my own room mostly and the view in the back is

the breakfast was exceptional and had everything you could imagine

loved the breakfast and the evening reception

wonderful breakfast. love the made to order omlettes. wonderful staff. beautiful hotel.

only thing i noticed, and it’s not a big deal, is that like most embassy properties, they make breakfast to order

the breakfast/bar area was amazing

pool was closed and we were not told at check in

wish the pool had shade. it gets hot during peak hour.

the kids liked sitting and playing the games also

hotel was new and rooms were clean. kids loved the pool.

lights under the bed coffe in our room games in the lobby for the kids indoor and outdoor pool

spa room was best ever experienced!

i love the spa rooms and the rooms are very nice and clean

i go here for the spa tub rooms when i need a mini get away

not bad, for the price. staff great, had spa tub. overall ok.

the location was good and the spa tub was amazing

breakfast was great. loved the indoor pool and hot tub was really nice

good location. spacious room. good breakfast with a lot of hot options.

the breakfast was good and plenty of options to choose from

the pool was warm and clean, the complimentary beverages in the lobby were a great personal touch, and

indoor pool room was moldy-smelling no directions for check-out procedure, lady answering the phone on the

the main lobby and pool area are very pretty

my family loves how warm the pool is and how amazing the staff is they are always smiling and so helpful

breakfast was exceptionally nice

pleasantly surprised with the stream in the back as well which added extra entertainment for the kids

location is awesome as you are connected to the back road across from rv park and you can get to most any where a little easier

the pool was clean although it was too cold to go it

place to stay the breakfast was good we went out back and watched the ducks swim in the river and pool was nice

breakfast off too soon

needed laundry facilities for guest

fireplace & hot tub (we booked the honeymoon suite for my bday) didn't make it to the pool but we're very pleased to find out the hours weren't strict like some places

the view from the private balcony overlooking the river was beautiful, our kids loved to be able to go out and watch the ducks and geese

room was just remodeled we stay here every year love this place fireplace, balcony and spa tub are

the pool was great

they have a waffle maker that makes teddy bear waffles, the kids loved it!

the pool was bigger and had a hot tub

pet fee unreasonably high

was no hook up for the kids game on the tv, the facilities seemed quite a bit out of date only one ice machine located at

first night kids jumping and running at 2am

pool was nice but not much of a shallow area

loved the jacuzzi spa tub.

excellent location, close to every thing, clean property, nice and clean rooms, nice pool .

better room service and cleaner pool

wifi wasn t so great

it was a nice stay, kids enjoyed the pool, there are activities across the street, `the track` ago cart park and kids area, and some

room service knocking on door twice before 10:00

the location, room service, free breakfast.

the breakfast was great and my kids loved that they changed it up every morning during our stay

pool was very clean and the fire was always lit

i love that the pool is heated, and

room service

pet fee to expensive

still charge us $30 per fee then we checked out got home and charged on my card $75 more dollars pet fee

loved both pool areas

we absolutely loved the outdoor space with fire pit and the gym was 5 stars

hotel was very over all clean, i loved how they offered a gym, breakfast, and indoor pool

great breakfast, clean room, staff very nice

awesome breakfast! comfy bed! great location!

the room was clean and i liked the separate kitchen area

spacious room, full kitchen, large bathroom, great shower, very clean, good breakfast

we fully enjoyed our breakfast. it was wonderful. no need to go to a restaurant.

scuits and gravy, scrambled eggs, waffles, cearl, mini muffin, sausage, juice) to the pools and hot tubs and peaceful nights when we first got there we were greeted with a smile, was

enough water in it, it made a loud gurgling noise the whole time we were outside but the indoor pool closes at 1030 so if you don't get back to the hotel and over to the indoor pool by then to

of the 2 dryer wasn't working so that could have been a problem if more than one person was doing laundry at the same time

great deal great location free breakfast

the breakfast was pretty good

indoor pool and hot tub were awesome

i love the location, the cleanliness and the fact that they have outdoor and indoor pool and spa makes my kids happy knowing they can swim any time of the year

change machine in laundry room

love the location and my kids absolutely love the pool! this is our second stay with y’all!

breakfast was delicious

location. spa tub.

nice room and good breakfast. close to everything

ot was very comfortable and the spa tub was very nice

continental breakfast was good

didnt have breakfast.

friendly staff, great breakfast, clean large rooms, convenient location, pool

super small laundry room

the room was very spacious, bed was comfortable, and breakfast was excellent!

hallway crowed in the morning with laundry baskets as cleaning staff was preparing for the day.

close to everything my son and i visited and he was happy that the pool was open til 11pm

room was clean- staff was very friendly - breakfast was great as well

breakfast room a little too small but i think it was crowded due to a bus tour group

other minor complaint was only one laundry per building

shower head and floor were moldy. 1st floor close to laundry had a smell...

great! very good breakfast

the mold and the same breakfast everyday

kids loved the pool

that you had to walk outside for the pool. it was kind of chilli for that.

we called we were told breakfast buffet included bacon and pancakes which it did not

loved how close it was to things my kids enjoyed

no indoor pool in winter

have a laundry facility not listed in amenities

my little one suggests an indoor pool

kids and i loved everything

children enjoyed the pool while mom & dad enjoyed the restaurant & bar

i also wish pool stayed open later than 10pm

autism and this was his first time staying there he had an absolute blast play in the swimming pool and running around and playing out back in the grass we will be going back

to far to pool

liked everything about the place my room and everything the pool is amazing the staff was

pool was

we had the one bedroom suite with a fully equipped kitchen

i didn’t like that there was no indoor pool or spa

kids

nice with good amount of room with the kitchen you can have full size stuff and bring and cook food

didn’t use the outdoor pool but it looked a little green which deterred us from trying to make time to use this amenity

location of the building was not clear from the directions got charged taxes on the pet fee in addition to the taxes we already paid for the room the view from our room was the roof

the room was a little small. pet fee

is limited coffee not ok beds and pillows not comfortable laundry machine does not take credit

some kids next door to us were

we used the gym once it was ok

like that they had a laundry room & the room was really clean except for the stain on the sheets

our 4 year old loved the window seat and the pool

how close it was to the golf course

of the first floor and the first night we were woken up every few hours hearing someone do their laundry

clean, friendly staff, and a wonderful pool

nice clean rooms, very polite staff, and allowed our support dog and nice pool

i would think it would be illegal for children to make up rooms and help with laundry

breakfast, fresh, hot meal, 24 hr coffee available in lounge

did not care for the coffee although breakfast was satisfactory.

breakfast could have had a little better selection.

kids had a great

breakfast was good ,the lady who made kids waffle was nice

next door there is no parking till real late at night,people in room next door must have had 6 kids ,screaming crying ,parents screaming at them,i did ask them to be little quieter but that

which was horrible with 2 kids after a long ride to the hotel

never ckd out breakfast we were only there overnight