were very friendly and we loved the heated indoor pool

the indoor pool and gym. employees were very friendly.

the staff was wonderful and breakfast was very good

eating a great breakfast outside.

laundry not working.

just off the parkway with kids attractions next door

great stay and great location everyone was great with the staff rooms were clean pool was great.

it's close to the race track for the kids to go to

pet fee policy is not included anywhere on the motel website listing, and is only alluded to, on

loved the jacuzzi spa tub.

towels, internet was poor quality, tv didn t work right, poor room service, pet fee was too

wifi could be better

the parking lot was full and couldn't find a parking place

returned 5 30 pm parts of jacuzzi on bathroom sink large amount towels piled next to jacuzzi no room service at 5 30 pm very noisy at

our room was nice and clean, free wifi, plenty of rocking chairs outside of each room to sit.

wifi signal very weak and could not connect in room.

views were amazing we loved the balcony and the spa tub

a suggestion - it would be better if you had an enclosure around your dumpster in the parking lot

it s on a timer and protected behind glass so if you have pets or small children ud83dude4bud83cudffb you don t have to worry about them so much

wife and i and our 2 kids stayed for 4 nights

we ordered room service which was the best room service i ve had anywhere - fresh, quality food that was

a 12 hour day at dollywood, having walked over 10 miles, we wanted one quick drink at the bar before retiring

plenty of activates for the kids

our kids loved the bunk beds and ice cream shop

didn't get to visit pool, spa or dining room as our time was limited this visit

my only suggestion is making the breakfast area bigger

breakfast was great, house keeping very nice, room was very comfortable

pool & spa

we were happy they had somewhere where we could do our laundry too so that was a bonus

also needed to do a quick load of laundry no change machine or soap had to go all way back to office for both

the breakfast was pretty good

i didn't look at the breakfast

beds were comfortable. breakfast was good. staff were friendly. great place to stay.

breakfast was good, wish they had switched up the choices occasionally

our family really enjoyed the pools and the great location.

front desk was very helpful and nice anything u need they was there to help breakfast, was good pool was nice, at first hot tub was not working but they was on it

breakfast, pool, staff.. love the couch in our room and balcony

every staff member from the front desk ; to breakfast staff and housing keeping greeted us and were friendly

a heated pool, pool cold and unpleasant to our little ones

the breakfast was alright and it was right at a great location

i would think it would be illegal for children to make up rooms and help with laundry

pool was fun and clean also

one king room and a double queen for the kids

good location. staff was friendly. laundry facilities available for a small fee.

breakfast was good

pool was clean and area around it was welcoming

also, i went to the laundry room and only the washer was working so i had to wash my clothes and hang them all over my

quiet location great breakfast no pet fee friendly staff

that there is no indoor pool

we came as a family of 5 with 3 kids and they was so nice

bed linens had stains that didn’t come out in the laundry

elevator was kind of weird and the pool was ice cold, the color of the water looked off

it's no hilton or marriott but close to everthing, has a pool and we felt safe the whole time even when the bear came to snack from the dumpster lol

i didn’t like having a room by the laundry room

was no breakfast or laundry room toiletries were not replenished bathrooms are extremely

door on semi closet with some amenities like laundry bag, luggage rack and hangers would be nice

loved how close it was to things my kids enjoyed

they also serve free breakfast

they offered free breakfast was which was also very good

well equipped laundry room

i also wish pool stayed open later than 10pm

have been nice to swim in their pool

autism and this was his first time staying there he had an absolute blast play in the swimming pool and running around and playing out back in the grass we will be going back

conveince and the pool was great

water veiw from the room and pool wasn't busy

clean hotel and room, the gym facility was nice and the breakfast was great

cozy lodge lobby and fireplaces, breakfast, bar and restaurant

gym was pretty decent and very clean with great treadmills

location, new and up to date rooms, very good free breakfast, excellent play pool with slide for kids

heated pool was a plus for the kids

next door there is no parking till real late at night,people in room next door must have had 6 kids ,screaming crying ,parents screaming at them,i did ask them to be little quieter but that

kids had a great

was a very enjoyable stay, the lady that was in the breakfast area was so good, she made our waffles everyday

didn't have any wifi access that i could tell.

had a bunch of kids upstairs running around and jumping making a lot of noise i called the front desk they took

clean,location, breakfast

the entire premises were clean and the breakfast buffet had many healthy choices to choose from

except we were so looking forward to the hot tub and bar being open but hot tub jets not working a no one there to work the

staff was very friendly and helpful!! hotel was pretty and the breakfast bar was great!

the breakfast was good

location and the pool

has a nice pool area and very convenient location

hotel was new and rooms were clean. kids loved the pool.

hotel was new and rooms were clean. kids loved the pool.

lights under the bed coffe in our room games in the lobby for the kids indoor and outdoor pool

breakfast was good. the employees was very nice and knowledgeable about their jobs

friendly engaging staff . breakfast was good . very clean smelled great !

rooms were very clean, the people there were the best..breakfast was wonderful..

the kitchen area was amazing with a very nice refrigerator and cooking pad along with microwave

breakfast was good

free breakfast was good. friendly staff. room was clean and comfortable.

the breakfast for great and we loved the location. it was quiet and very close to everything.

kids

the pool water seemed kinda dirty.

i didn’t like that there was no indoor pool or spa

wonderful breakfast. love the made to order omlettes. wonderful staff. beautiful hotel.

awesome breakfast and enjoyed the games on the 7th floor.

the bar tender so nice and professional , his cocktails are suburb

the breakfast/bar area was amazing

the gym was well equipped

the rooms kitchen area was wonderful

someone may think about high price but it is not at all compared to the excellent service, great breakfast and facilities provided in the room

the room was spacious, plus a decent size kitchen and bath.

slept in and ate leftovers loved having the kitchen

also, breakfast lasting an extra 30 mins through the week would be nice

left before breakfast was served.

breakfast, bed

breakfast could use some work but overall very good

very clean, staff was very friendly. the breakfast was good.

clean, comfortable, and convenient. good, hot breakfast and friendly staff.

son was injured at the pool because kids were not waiting to clear the way on the slide

very nice and clean had plenty to do for the kids. nice outdoor accommodations.

pool, grills, and laundry.

kids loved both pool areas

the pictures were exactly what we received; the gym included dumbells up to 50 pounds, a cable machine and cardio equipment; the staff was

the connected bar had great food and tons of beer on tap (my mango brew was awesome)

the indoor pool was very clean our kids also enjoyed the hot tub

clean, lots of parking, easy access to walk to things, great restaurant, pool/spa is clean and

wish there was a free breakfast.

the hotel had so many amenities, gym, pool etc

shower curtain to be stained and moldy, so that explains why it smelled like someone left their laundry in the machine too long

we were able to do one load of laundry in the guest laundromat on site, but then the coin box jammed because it hadn’t been

typically not needed in winter, although our room was very close to the indoor pool & hot

out of ten for breakfast because of the muffins

i also enjoyed hanging at the fire pits while my family played mini golf

room was next to the laundry so we could hear the machines

family suit with 1 king bed 1 queen beed and a set of bunk beds was awsome for our 2 adult and 6 kids

i couldn't use laundry room or ice machine

pool was closed and parking limited

location and wonderful breakfast and super clean !

early check in time

i love the music, the fire, kids roasted marshmallows and made s'mores. the pool was beautiful!!

attractive tile on the floor, and wood look tile on the walls, giving it a nice spa feel, the toilet, and another sink

no room service during our stay

no room service

one dryer was broke, took 3 hrs to do one load of laundry after stalking the laundry facility

very good hot breakfast

spa bath

great breakfast included, had a fridge and microwave in the room

property offered a small gym, a customer laundry, and an indoor pool

breakfast area had a waffle maker which is always a plus

breakfasts not offered, high pet fee

they charged me an extra $60 for a pet fee that was already included in my bill

they not till me there was a pet fee tell i got there end paying $80 and then he asked me if that’s ok there was no way i was

pet fee wasn't included in the hotel cost

free breakfast, why complain when it was free

our second room was by laundry which they did all night

love the disco pool party they had. rooms were clean and comfortable

the laundry room needed some tlc. ecerything else was great.

being able to have a healthy, delicious breakfast without having to go somewhere was a huge plus

breakfast was very

we liked everything.. just wished the covid 19 wouldnt interfered with the gym

was very in happy about the fact was unable to use the gym i had actually switched hotels to this one because in the pictures i saw showed a bigger better

the pool & hot tub and location were the best features.

pool was over crowded. was full of kids well after midnight both nights of the stay.

had a spa tub but we stayed so busy in town we didn't really have the time to use it

i liked that they were able to accommodate me with an early check in

pool to small

they allowed late check in/late check out (1hour)

jets in the spa didn't work right one of the covers on the plug in was broke off and the bathroom part was so

out, spiders everywhere and the washing soap station did not work took my money, the sink in the laundry room had no water , had to pay for

the laundry room could use a couple of fans

for $5.00 the breakfast was great. big rooms.

we could even go play in the creek with the kids

on the river, outdoor fire pit and fireplace in room and hot tub and lots of outdoor space for kids and bridge over river

pet friendly, however there was a surprise $25 pet fee (per dog) that’s not disclosed when making

the location and the spa tub

the spa tub was absolutely amazing! so relaxing and the downstairs bed was way too comfortable!

not a lot to choose from for breakfast, but what is provided is good!

looked like they had remodeled bathroom moving the spa tub into it

was told breakfast was from 7-10

it met all our needs, including the indoor pool and hotub

good hot breakfast

excellent place to stay very comfortable very friendly great breakfast every morning

great breakfast. clean room. very friendly staff.

laundry facility wasn't working and staff didn't seem very friendly.

it was great for the kids. ac worked wonderful. an the rooms where nice an clean

the pool is exactly as it looks and the kids loved it

loved the pool!

laundry facility not the best

they could offer room service and more variety in the breakfast menus, but still a great stay

know there s trees but there s a lot of leaves in the outside pool and hot tub needed cleaning from people s tanning lotions

so close to all the restaurants and local shops! on site laundry is an added bonus!

, the staff was great, the room was big and great , loved the creek and the balcony, plenty of parking, we came to fish and it was close all we had to do was

we got the dream villa and we loved the spa tub and gas fireplace

their pet fee was less expensive than other places as well, so that was good

the location, inside pool and the friendliness of the receptionist.

breakfast was awesome

conditioner, lotion, make-up remover wipes, free hot breakfast, free ice, indoor swimming pool, hair dryer, iron/board

this was a pet friendly hotel, so expectations were a bit low. there is a $20 / day pet fee for

having gym equipment was a plus

nancy at the bar during the evening was excellent!

a hot tub, indoor and outdoor pool, a water slide, restaurant, bar and elevators with lobby luggage rollers

an adult breakfast is almost $12, and kids are $6

we loved the breakfast, pool, and being able to walk most places

my kids loved the water area

gorilla tacos is right out front, and the lost mine mountain coaster and mini golf is also very near by

cabana and pool area was great. rooms were very nice. staff extremely helpful.

location, super clean, perfect for kids

patio area, pool,gym, very clean

fitness center was also very nice although we didn’t have much time to spend in

i wish there was a indorr pool.

breakfast not having to go out breakfast there in the morning was great, the staff was friendly and

breakfast was delicious

we loved the outdoor spaces that included an outdoor pool (zero entry with a small slide), hot tub, and fireplace with patio furniture

breakfast was very good with plenty of options

location is wonderful. we loved the breakfast, balcony and pools! we will definitely be back!

wish i could have had breakfast,pool,and fitness room

the pool and lounge area were perfect for relaxation, with comfortable chairs and a peaceful setting

clean rooms, good breakfast and laundry facilities.

we enjoyed the pool and santa singing

breakfast was great omlets and everything

staff is very friendly and helpful, very clean, pool area is great, breakfast is amazing

was beautiful the breakfast was great and the grounds are gorgeous

the only thing i was disappointed in was the pool was nit ready to enjoy.