did not have breakfast. bed very comfy & love the selection of pillows!

breakfast could of been better, but was very good.

breakfast was excellent

wish there was a breakfast in the morning... not just cold cereal

breakfast everyday was decent not a lot of options but had the basic needs were met

breakfast was very good with plenty of options

spacious room, great, hot tub, and swimming pool. also had a great breakfast.

location, courteous staff, hotel, pool, gym and grounds were spotless

the eggs were extra fluffy and good selection at breakfast

super good breakfast

sure the family clients know the specific pool hours, where to get beach towels and return them and be sure to make them feel welcomed, not a

refrigerator didn't work. room 105 other than that was fine. pool was small. no hot tub.

no breakfast due to covid but shoney's across the road, & wendy's within walking distance

besides the pool being cold

the provided got breakfast was very good also

enjoyed the nice clean pool

friendly staff, tolerance of large service dog, and understanding of a slightly late check out.

breakfast, i do not consider cheerios and dry oatmeal a breakfast

from the efficient, friendly check in, cleanliness of the room, wifi availability, and very good breakfast

the pool was clean too

pool was inviting

breakfast was good

breakfast was great. the location is also great. beautiful mountain views

the pool was amazing! the surprising quietness being just off the expressway was a blessing.

very good to go breakfast! room was clean and comfortable!

breakfast was great

grimy wall in the kitchen alcove

the breakfast was good !

the breakfast was great

bed was comfy, room was a good size and a decent sized indoor pool

we enjoyed the pool and sitting out in the great lounge area

the outside pool looked amazing only if it was warm outside for a nice pool day

the inside dinning an bar was beautiful

we only stayed one night passing through but my kids were begging to stay longer

the gym was the biggest gym i've seen at a hotel

a real big deal, but we had one night that kids ran up and down the hallway and slammed doors

great location. great breakfast. friendly staff.

breakfast was good the room was warm and comfortable that was great because it’s was a cold day

room was exceptionally clean. staff was very friendly. breakfast was great.

no laundry soap in the dispenser and it kept the

the outdoor pool isn’t heated.

breakfast was great! pool was very nice too. room was comfortable.

no indoor pool.

that the pool wasn’t open

pool needed cleaning

really nice staff comfy beds and awesome breakfast nice service thanks

laundry was in an alcove outside, and looked dirty

this place has the best beds large tvs soft sheets good breakfast the gentleman at desk very helpful in an aweward moment thanks we’ll definitely go

i asked for an extra pillow for my husband that had surgery and was told they would have to call laundry when they had time and call me back no one ever got back to

didn’t eat breakfast

breakfast was very good

property was right across the road from bucees, also the pool was open 24/7 and it’s in a quiet area, you can grab breakfast in the morning in the dining

good location. friendly staff, accommodated request for early check in. room clean

24 hr pool, great breakfast

was nice and inviting, clean and comfortable rooms, pool and outdoor commons area was well kept, and although we were on the first floor beside the

the pool was cold

pool is inside and is small but nice

the pool area was clean and the kids had a ball

the pool area was clean and the kids had a ball

front desk, cleaning staff, breakfast staff and managers are all professional, hospitable, and helpful

staff, pet friendly, clean, good complimentary breakfast buffet choices

floor smelled like a dirty gym, all three days

the friendliest staff ever. beautiful and clean lobby. the beds were comfy. breakfast was good

the breakfast was excellent , the employees always keep everything fresh and the tables clean

only stayed one night so didn't get try the pool or gym

all time clean towels in the pool

the indoor pool seemed a bit unkept and overcrowded

everything was great the 24hr pool time was even better with my kids it was nice and clean..

also had nice breakfast included with the stay

very clean and the breakfast was really kids friend and delicious

i liked everything; the room, hospitality, breakfast and cleanliness.

breakfast is awesome

great for my husband & i traveling with our 10 and 12 year old kids

attractive, bright, clean facility. very good breakfast.

very clean and nice! great breakfast and kids enjoyed indoor pool in the winter

outdoor pool was open

no inside pool or spa

the breakfast!

great breakfast . nice room .

breakfast

we did not eat the breakfast, but we sure enjoyed sleeping in peacefully

wasn't much of breakfast, coffee and orange juice was excellent.

didn't like how we couldn't get the free breakfast

the free breakfast was just okay

no breakfast for covid19 but is normal

was great the first night it was hot because of the air but they fixed it when i told them the pool side suite is awsome we enjoyed the hot tub could have been hotter but all the above it was

pet friendly. breakfast, inside outside pool, hot tub

the breakfast was absolutely amazing!

indoor pool to entertain the kids year round

was good pool was nice room was clean staff friendly

the pool area was nice and clean

was clean and nice, staff was excellent especially the lady serving the continental breakfast

great breakfast and comfy beds!

noisy neighbors kids slammed the door all evening!!!

was just perfect and the heated indoor pool was a real plus after a long drive

pillows need replacement and smoking in laundry; bath towel smelled like smoke

the hot breakfast was great and the staff were super friendly

the pool and hot tub were luxurious and accomodating for my handicapped mother

but also the bar staff at the hotel was awesome

if you like golf, then smokey mountain cc is a must to play, if you can be worked in between member play

staff was very friendly, very clean comfortable room, very quiet place, nice indoor pool, fresh breakfast, laundry room was decent, and i felt safe here

more variety at breakfast! maybe a bowl of mixed fruit or variety of muffins. food is fair!

pool was perfect

great breakfast. clean room.

clean, nice pool for kids, good breakfast

had a good breakfast every morning

the clean room and the staff and the location the pool just everything

could have had more choices for breakfast.

clean, comfortable, awesome housekeeping, good hot breakfast, location so much more

great staff! great breakfast

the indoor pool was great. the staff was exceptionally friendly and helpful.

spa bath in room.

grandchild loved the pool

the noise that is made when people are going in and out the back door and the laundry room.

the pool!

location, room was quiet, pool was clean, staff was friendly

the room was very clean and the bed was very comfortable and loved pool didn't close early

the only thing that was nice was the spa tub

the spa tub was dirty. there was a roach in the room

the spa tub in the room we stayed in was my favorite!

breakfast selection small, gym equipment poor quality.

only let down was the pool is very small, it gets

parking lot was a bit snug.

spa tub was huge

stay and was told i had to return them to get more even tho we already had taken down all our laundry

was a lil outdated, beds was very comfortable, shower had great water pressure, pool was relaxing, great location

clean room overall and good room service

parking lot is small. there are spots in the back, but i prefer to park in front.

very nice pool and very clean rooms.! great front desk

wifi was not so great but managed anyway

in a suite with a bunk bed instead of a table or couch was not conducive to a couple without kids

i really appreciated not having to pay for parking or internet

pay the $15 to park)

it was very nice to not have to worry about parking

on four out of five occasions we utilized room service, poolside, and in-restaurant orders were wrong, but the staff did make amends and the

you need a bigger pool, there were no eggs

where carpet flooring is coming up at entrance of bathroom, broken tiles all across entry way to spa

so bring a spa machine to match if you want a constant sound

was nice and clean and had a nice pool and a nice fire area with concrete benches out by the pool area

i go here for the spa tub rooms when i need a mini get away

issue was tv apple inn app information said breakfast served in til 10 and it's 930

the breakfast was good and plenty of options to choose from

breakfast was delicious

the breakfast area as quite crowded

the pool has a terrible smell....

would replenish the breakfast quicker.

like the pool to be open later than 11pm

no bagged breakfast

needed laundry facilities for guest

pool was to small

carpets need a deep clean especially around the base of the beds and we really miss daily room service

i even liked the pool just needs to be bigger

were a little firm, dog area was a little to small & would have loved cupped yogurt instead of kids sticks

pool was clean and poolside fire pit very nice

the pool area was excellent, especially loved the fire

nice room and good breakfast. close to everything

ot was very comfortable and the spa tub was very nice

asked for a spa tub and they didn't have one but it wasn't there fault when i booked the room i thought it was

gravy and biscuit for breakfast would of been nice but i had oatmeal which was fine

the staff was nice. loved the spa bath. the bed was very comfortable

love that they had a pool and it was only 3 ft to 5 ft deep so kids are able to swim with out much difficulty but the pool wasn't heated so the water felt like it

the hotel staff was very friendly & the inside pool was lots of fun

no breakfast due to covid19

deal, but be aware that if you need ice/vending it is only on the 1st and 4th floors and a guest laundry is on the 4th also

location, room, breakfast

kinda late so no staff till around 8:30-9:00 am to get any, never saw a breakfast available, the gym was a joke, the dumpster in the back was overflowing the outside pool was nasty looking the

small pool

liked the location, the indoor pool, clean facility and the management and all who checked us in and out took care of our needs

pool access and time was great

the indoor pool was warm and

they have a laundry room

parking lot by dumpster needed work

towel were hard and sticky

parking wasn't a hassle

i had to use the laundry mat, it was small but the machines worked fine

our kids loved the heated pool

kinda outdated, gym was closed

we finally had to locate a nearby laundrymat to finish our laundry

was loud with the door opening and closing late into the night and early in the morning and the laundry and maintenance rooms were across the hall so lots of and and out

the guest coin laundry was more expensive than the local commercial coin

so clean, beautifully decorated, lots of extras, great pool area and complimentary breakfast

the staff and the pool the bar and the breakfast bar was awesome!

the property was awesome great restaurant and bar the pool and hot tub was clean and great

my kids loved the water area

the bar and grill food was really good as was the free breakfast

loved the rooms had a lot of space kids lived the arcade and pool

loved the rooms had a lot of space kids lived the arcade and pool

the rooms are large and have small kitchenettes. they are very cozy and comfy rooms.

i loved the spa tub in the room.

the room was a great size, the kitchen great

wonderful breakfast. love the made to order omlettes. wonderful staff. beautiful hotel.

loved the rooftop outdoor seating and the breakfast area was lovely

the bar tender so nice and professional , his cocktails are suburb

it smelled wonderful, very clean, lots of great amenities, fantastic breakfast just to name a few

great staff, beautiful facility, very clean. breakfast was great. perfect location.

didn’t like that on the pictures it shows a hot tub in the pool area and when we got there it has been filled

very clean, great pools, amazing breakfast

had to go back to the front desk several times because they didn’t have any “clean” in the laundry room

we do not like the laundry room noise

i loved the spa bath!

breakfast was delicious

peaceful and breakfast was great!

not enough options at breakfast

breakfast was fair location good

breakfast was somewhat disappointing

i think it would be nice to have fresh fruit and a variety of yogurt at the breakfast

laundry room no chairs

staff was wonderful and allowed for an early check in which was great as we had a long drive

pool was amazing, indoor and out

water park

a hot tub, indoor and outdoor pool, a water slide, restaurant, bar and elevators with lobby luggage rollers

property was clean, friendly staff and my granddaughter loved the pool!

usual i get stuck by the swimming pool so i can stay awake listening to kids screaming half the night

it had a nice pool with a slide

there was an indoor and outdoor pool, fire pit outside and a restaurant and bar inside (the bar has happy hour from 5pm until

the kids liked sitting and playing the games also

has a nice pool area and very convenient location

lights under the bed coffe in our room games in the lobby for the kids indoor and outdoor pool

hotel was new and rooms were clean. kids loved the pool.

pool was closed and we were not told at check in

the breakfast buffet was amazing and gary makes awesome omelettes

the breakfast was exquisite

we enjoyed the pool and santa singing

indoor pool was small

hunt, singing with santa, sliding down the large water slide and just hanging out at the pool, also the breakfast is wonderful we will defiantly stay again next year

we stay outdoors as late as possible since my kids wanted to sleep in the car rather than the hotel

property was in a sketchy location, my kids were scared to even get out

we had baby ants all in the room and the breakfast was the best .

breakfast was great, a lot of

breakfast was good, very helpful,friendly nice staff! we would definitely stay here again!

pools, beds, kitchen, distance from dollywood, island

room, kitchen, pool, location

we absolutely loved the outdoor space with fire pit and the gym was 5 stars

the pet fee is ridiculously high

the website said nothing about a pet fee

pool was amazing my kids loved it

the pool and parking lot were crowded but that’s expected for spring break weekend.

breakfast is not as good as it used to be

the fireplace was nice and warm, and the pool and hot tub were excellent

breakfast was too crowded!

bed was super comfortable breakfast items were good

indoor pool was nice and

convenient to everything. clean clean clean. great breakfast. kids loved the pool

the pool is heated, which is very nice

excellent stay. allowed late check out so i could attend church service! awesome staff!

very much breakfast to choose from

the pet fee is too expensive

not a lot to choose from for breakfast, but what is provided is good!

the pool was nice

the pool was closed and being worked on. i really wanted to go swimming.

staff was incredible, the in room kitchen had everything we needed, and the personalized warm room welcome was also a nice touch

clean and good breakfast

the rooms kitchen area was wonderful

the pool area was beautiful

spacious room, full kitchen, large bathroom, great shower, very clean, good

very welcoming and friendly staff, breakfast was amazing, pool was clean rooms were super clean and very modern

the indoor pool is open 24 hrs

breakfast was very good

the pet fee be returned

kids diving in pool

wasn’t very clean ants on nightstand cockroach ud83eudeb3 beside the bed floor in front of spa bath very dirty just standing on towel to dry off got the white towel very dirty just standing

with check in our rooms was very nice they are remodeling but they are making it very nice the pool area could use a little attention but overall it was worth the

our room with the spa tub was amazing

loved the location and the size of the room also the late check out 11 is great for a check out

the hot tub and pool were nice and the view of the mountains and private balcony.

also the kids loved that the pool didnt close until

need some air circulation in pool area was extremely hot sitting with kids in pool.

i did not like about this stay is there was someone smoking and drinking in the pool area while kids were present, i went to the front desk to let the lady know and she wasn't no

downstairs to laundry facility, and that housekeeping was very limited

our family loved the coziness and the fact it had a pool and hot tub!

clean room, comfy clean bed, hot shower and a 20 dollar pet fee which i felt is a good deal

breakfast was good! the stay was satisfing.

their pet fee was less expensive than other places as well, so that was good

didnt like the additional pet fee

freshener from the store to cover the smell and make room tolerable and for $269 per night plus pet fee it did not meet my

laundry is whole thing in our world

pool had a hot tub that was overrun by very small children at 11 pm at night

location to everything. breakfast was great loved the gym and the pool

the whole facility was wonderful. the hot tub and the gym.

breakfast was very

wifi didn't stay connected but we weren't in the room much to matter

more seating for breakfast and softer beds. bigger outside pool

juice machine in breakfast area was out of order

so very clean) as well as the outdoor hot tub was wonderful

the pool and lounge area were perfect for relaxation, with comfortable chairs and a peaceful setting

love how the pool and hot tub is open 24 hrs

couldn't get a parking spot in front of my room.

clean, free pancake breakfast across the street. will stay here again!

laundry room could have been easier to find.

the fact that the hotel is so close to the landing. free laundry use. fairly close to dollywood.

was really friendly and allowed us to go in to the pool after it was closed because we arrived so late

was under the impression that breakfast was included was not happy that they charged for

the hotel had so many amenities, gym, pool etc

the indoor pool was very clean our kids also enjoyed the hot tub

see anywhere that clarified their breakfast policy

wish the pool stayed open past 10

price, location, friendly, breakfast voucher

bar on site, great location, easy to get to. spacious rooms and the spa bath was amazing!

the hotels breakfast is located at reagan’s house of pancakes where you can get an all you can eat buffett

rooms smelled and were not very clean. elevator, laundry and parking lot were dirty.