friendly staff lively bar room clean and tidy

lovely helpful staff and a very well stocked bar

a lovely evening was spent in the bar hosted by ed and friendly locals, they made us feel very much at home

would be good to know where the rooms are relative to the pub bar when you book.

thank you to the cleaner and bar staff for a lovely stay

the spa and gym

spa with heated pool and very hot hot tube. friendly staff

closed for most of our stay, and this was the main reason we chose this one, i had promised my kids a hotel with a pool

as i was working over the weekend i stayed there i never got to use the gym or the pool or any of the spa facilities there

gym equipment needs updating

also, we had room service which was excellent and the waiter was impeccably turned out and courteous

good facilities including pool games room

i was there, there is no room service available but i was redirected to their bar, where you can order your food and you

a pool and gym area as well

ol and gym) great value for money clean spacious

good location with plenty of car parking

room with two large and very comfortable beds that easily slept two adults and two small kids, as well as a good buffet style breakfast for three of us

chairs in the bar were not very comfy

continental breakfast included, plenty of bacon and beans to keep the kids

continental breakfast included, plenty of bacon and beans to keep the kids

hotel has a pool and jacuzzi

short break with kids

there was no information sheets in the room around room service and all the usual stuff

we were told to call from our rooms and order on room service, rather than in the bar where we were sitting

evening in the resturant was spoilt due to the noise of kids playing in the room next door and entering the restuarant area while we were trying to relax

facilities and location, easy parking etc.

very clean hotel, polite staff, good meals and good facilities including pool and gym.

was great for kids, air con worked well and when i didn’t like the hard pillows reception sent up soft pillows

no room service although the reception did say they would bring to the room as i have walking

jacuzzi wasn t on they told me 10 minutes but could not use in the hour i was in pool sauna

was no room service, had to beg for towels and toilet roll, toilet didn't flush, no toilet brush, only 1

i struggled to find parking.

room service poor never cleaned once in 6 days

the wifi was weak/unstable but gave me a good excuse to stay off the internet!

room service didn't clean room's only put clean towels in their was a large piece of food on the

clean, with free parking and free breakfast for adults and kids, i am satisfy with my stay

wifi very good

distance from the southbound m6 , plenty of parking and efficient check

good wifi

stafford were very pleasant and i'm grateful for the early check in and late check out

bar was good with a good selection of beers

travelling with youngsters who go to sleep around 10pm it was noisy from below in the bar /restaurant

breakfast was exceptional, all cooked fresh couldn't fault a thing.

the breakfast was excellent, probably the best full english we have ever had.

comfortable bar area and restaurant

the room service food was absolutely delicious and the staff were super friendly and professional

quality of room service food was first rate

range of food for breakfast options is very good, i had the full cooked breakfast which was cooked perfectly

noisy floorboards / bedroom on the small side / poor fitness area

the staff was very friendly and helpful, hotel was very clean, room service was excellent.

were exceedingly polite and helpful at reception, in the restaurant and during room service

breakfast was extraordinary

hotel, greaat rooms, great gym and golf course for those who are inclined to want to use it

the spa facilities and the swimming pool

great gym breakfast staff sauna etc

breakfast was also good

team who were helpful when a wifi issue and made nothing feel too difficult

bar staff very friendly and knowledgeable about drinks etc

the bar closed at 6pm so needed to book food elsewhere but plenty of options

excellent food & bar

time away from kids lol

stunning countryside. lovely room. quirky historical building. lovely breakfast

wifi took a few attempts and a visit to the receptionist to sort out

parking close to the entrance is easy

vehicles, so there was always a space for electric vehicles to connect to the charging points, ev charging is a really positive initiative

plenty of parking spaces

the pool and the staff

the room was good, comfy bed good wifi

great facilities excellent breakfast

very clean, great service, good facilities and awesome breakfast

early check in arranged for no extra cost, which was brilliant for us as we travelled from over 2

loved the gym, went almost every day. staff were extremely attentive and friendly

also staff allowed a very early check in which i appreciated as we were visiting someone in a care home nearby and had come

maybe the gym could have been bigger

excellent breakfast and convenient bar for later evenings

we asked for a very early check in, they sorted it no bother, we asked for extra milk and tea bags, they have us so

everything was clean and recently refurbished the gym was well equipped

kids were picking one when a staff member shouted

the gym was very basic with a couple of machines and not much else

given the hotel is located by a popular racecourse would expect more facilities in the hotel ie gym, sauna, steam room, pool, jacuzzi as other holiday inns across uk

easy to find parking good staff excellent couldn't do enough to help breakfast was available and scrambled egg

room clean and spacious

breakfast was very good

very useful in-house laundry service as well

breakfast was hot with plenty of choice and served in the beautiful dining room overlooking the

as i stayed with kids would have been nice to have more on the tv for kids.

conveniently located there is a bar and restaurant but there is also an excellent harvesters right next door ultimately great value

the late check out of 1pm when joining their members for free

good selection for breakfast and the option of food in the evening

location and staff and late check out

we had room service also, which was very good price & the quality of the food was insane

location with nice rooms and a fantastic pool and sauna

better selection at breakfast on both hot and continental counter

wifi available in my room which was in the stable wing

it s very spacious, and the breakfast was excellent

everything - lovely room, fanstatic breakfast, easy parking

we liked the free onsite parking

appreciated the free wifi

the gentleman on front of house was also run ragged looking after the front desk and the bar and taking the food orders

i also got late check out free of charge as i am ihg rewards member

we ate in the hotel, bar meals, restaurant meals and had a delicious breakfast too

the bar meal i had not enough on plate for the price

the service was superb, we arrived later than expected and the bar was closed but they could not have been more hospitable and were able to source some drinks for

bar was reasonably priced

bar was good, a great evening