very poor phone signal and wifi would not connect either

everything was as expected the bar staff were realy efficient and friendly

lovely hotel warm greeting, quiet, great breakfast. plenty of parking.

was not aware of the alternate day room service else would have requested the room service

a tiered rate for breakfast.

the rooms were clean and well decorated with large bathroom and, mini bar, coffee machine even an ironing board and iron

dogs in restaurant/ bar area.

perfect for visiting kids at uni or on uni internship

the property also has easy parking and a wonderful bar and a restaurant with great food

room, cosy restaurant and bar area

our room was above the entrance and bar and on the saturday night there was an event on in the bar area - music and banging doors kept

the bar was a bit pricey

breakfast was great with lots of choice

great breakfast

breakfast was great too

we had room service a few times

nice rooms, spacious and interconnecting with the kids.

we both had the steak from the room service menu, which we agreed was fabulous

sandwiches could be provided 2 parties of 5 people arrived at the same time all asking for food - room service was very poor the spa staff couldn t sell or hire any costumes which for a hotel

room service and house keeping really attentive. brilliant spa and pool

breakfast included bacon, sausage, scrambled egg, baked beans and a lot of other things like

breakfast was a buffet with a great selection of continental and full english cooked dishes

the pizza etc offered in the bar menu was a much needed tasty snack after our late arrival and long journey

the facilities, gym, food, bar, staff etc all perfect

i was sick and reception gave me a extra late check out.

the next night we went for dinner in the “amazing” restaurant where we were offered kids meals but more than half of the menu was not available

room service came in early morning when we were asleep

hotel, very clean, nice bar area, friendly and helpful staff, plenty of parking

of staff who didn't smile or say hello -we didn't want a full evening meal and we ate in the bar just having a starter and desert each - breakfast we were greeted the same and very good

comfy beds good large room attentive staff and prompt room service

it also isn t very restful to have kids swimming lessons

pool and gym very good and a decent size for a hotel

room service/housekeeping/maintenance calls all answered and dealt with extremely promptly

the kids loved the pool and the food/service was good most of the time

also, they have a nice gym, swimming pool and a jacuzzi

fab breakfast

breakfast room was on the other side of the road so you had to come out of the property & cross the

staff, beautiful rooms, nice bar facilities, great food for dinner & breakfast

room. bed .breakfast. location and helpful staff.

had some confusion in our order ( ignored our booking references and put the kids room in a different building)

everything went well great location, very clean, great staff best breakfast

limited room service menu

bath towels, smelly sewerage smell consistently in the bathroom, a 5 pound tray charge on top of room service prices, i could go on

city

room service dinner

use of an old prison is very interesting, the rooms are great and they have an awesome bar with a great

great room service, delicious food

the shower didn't work and only continental breakfast was offered as room service

rooms too hot no wifi

room service dinner arrived rather cold

comfortable beds, very good room service and professional and friendly staff.

clean , nice decoration , excellent location, provided parking space and good view from the room

closures), the room is not too big but comfortable and clean, the food at quod is decent and is room service, really beautiful hotel with beautiful paintings

very small parking spaces

parking for the hotel.

beautiful hotel with great bar and spa facilities

room service took over an hour to arrive and was wrong when it did arrive

the hotel was beautiful in a perfect location and i cannot recommend the spa enough it is a godsend

i didn t have time to check out the gym and sauna

the spa was also lovely and our room was very comfortable and stylishly decorated

wifi was a waste of effort - i did far better on 4g using my own data

spa prices above average.

i ate in the morse bar - i was dining alone so preferred that to the slightly more formal alice restaurant

easy check in and check out, and great wifi

location, good a/c, nice bar and restaurant, helpful staff

had an early check in

is no room service and no 24-hour staff to contact in case of emergency

reliable wifi

google entry states they have room service and breakfast which are total lies [along with the parking]

the hotel is in a remote location. no room service.

also arranged a parking space in the

our room had been upgraded upon arrival and no issues reserving a parking space

pre organised parking onsite included in price of stay

in every way:friendly and helpful staff, the building-outside and inside, cleanliness, location, parking space, breakfast, the library, comfortable bed plus the decor was inspiring

i chose to have room service after a long drive and a late arrival and it was superb

friendly and relaxed, spacious quirky rooms, powerful shower, excellent breakfast, and lots of different gins

honestly, could do with more parking. but that s it!

the breakfast is excellent

no room service or anyone at reception when we phoned and went down to try and get a drink.

breakfast service was a little slow but worth the wait.

a little clarity on availability of the pool, this isn't explained

we enjoyed an eve meal then brunch in the bar area

friendly staff; good amenities such as pool & sauna; convenient location; kids eat for free

spa area is a little disappointing and lots of kids

room excellent and wifi very efficient

th two small kids)

gym and pool

location was good just off m4 ; room service was good; easy check in

i only used the wifi for my mobile phone there were times it didn't work very well and my 4g gave me better service

staff clean rooms with comfortable beds lovely breakfast good facilities with the gym and

they are adding a bar this week in the front area, which will a add a new element to your stay

good ev charging, clean modern hotel

try it for yourself, you'll feel like you're in a movie, spa and business trip all at one time

modern, clean, big rooms, comfortable, towels were fluffy, cowshed spa products, quiet.

late check out as standard

24/7 room service from leo's bar/restaurant

kids had so much fun in the pool

hotel,i woukd highly recommended staying here the bar was nice and marco pierre white restaurant was really good with excellent

enjoyed using the gym and had everything i needed during my stay, very comfortable room.

there is a gym and spa as well

menus and quality if food good location, few minutes from lark and ride use of swimming pool and spa

the wifi was not great.

the spa area and the extremely helpful staff.

to find out that the gym/pool and health spa facilities at this holiday inn are being removed

easy access location for car rooms with sofabeds were good and room was spacious for us with kids

liked the bar area, the ambience , the lovely staff, the wishing well room with spa bath, our sunday night pizzas and breakfast the next day

lovely seating area in bar and restaurant. great staff

room, the spa and the restaurant

evening meal and breakfast were of an excellent standard

the evening meal was delicious and the breakfast plentiful

site and parking good

staff arranged a golf buggy to take us across the golf course

room service poor. restaurant very slow

breakfast was great need more parking spaces for disabled

not been able to reserve spa services