the pool and the whole territory were beautifully maintained

nonetheless, there are spacious common areas with broad games, the pool, a sauna and much more

the heated pool, in cloudy days, was very appreciated by us all, specially the children

parking was free and good

breakfast was nice and personal

a problem, but be aware that parking is on the road and a steep climb to the hotel

parking was downhill from the hotel

parking was not on site but just 50m away

is open in the pretty village of garai) so it's 10 mins drive and then somewhat challenging parking to the large town of durango which is very a locals town

parking was a challenge the first night as there was an event in town and all the parking lots were

you have the city center just 10min from there, and a nice bar in the corner

between myself and one of the staff from the bar it took 8 attempts before the details were accepted

very clean and comfortable room. bar does a very good breakfast.

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

very clean. comfortable. small kitchen

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

the room has a kitchen enough to nourish yourself if you stay in, a sufficient bathroom and the most important –

interconnecting single rooms with own en-suite and shared kitchen (not used) washing and drying machines available

has lots of paperwork and validations room service for dinner - low quality food kids bed of low quality but couples bed quite good

the bed was really comfy and the room service was tasty.

has spa for extra fee, bar, restaurant

no room service menu in room, no coffee making facilities in room.

they also had a kids menu which was the only one we saw during our 5-day stay in northern spain

swimming pool at the top of the funicular; the outdoor pool was exceptionally clean and great for kids

playground nearby if your kids are bored

the location, cleanliness, good wifi and spacious

near facilities even a playground for the kids

wifi worked really well and they're was a nice playground right down the street for the kids

location, the staff, the room, the breakfast and the general ambience of the hotel were all excellent

the bar area was a nice place to enjoy a nightcap after a day of discovery

room service/bar food is a disaster

location & breakfast

ere they provide towels, water, and even apples), staff was nice

the restaurant & bar staff also is very friendly & the chef is excellent

nice coffee lounge and bar and very good restaurant, reasonably priced

the wifi is a bit slow and unstable.

no food available, not even room service after 2300

gym equipment was very old

the addition of the bar next door for a lovely breakfast was also fabulous

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

the bar is also great

an early check in for us which was nice, easy check in and out, location is excellent,

helpful and the location is very accessible to tourist areas, churches, restaurants, and public laundry and transportation

the bed was a bit hard for me, also it could do with room service.

nice gym for the training and good restaurant for the dinner

very nice service, clean and comfortable room with kids, thank you very much :)

it was difficult to get access to the spa but that s my fault for not prebooking.

spa was busy

span and gym, location is great

kids gets free breakfast so that is a great

t even a coffee) until 11am

service, room, breakfast, restaurant and bar and location

garage parking was expensive but included ev charging

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

great rooms and lovely rooftop bar and restaurant

restaurant & room service & bar on the rooftop

but using room service menu is not allowed

pay for the pool

property was great, finishes were excellent, rooftop was lovely and pool / gym space was good

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc and recommended where to go

got an early check in and best room

could be softer bar should stay open later for hotel residents and room service should be available until

gym is in basement and a little too warm for working out.

hotel gym was amazing, quite small but with gym quality brand new equipment and great air con

get what you pay for, and it is not cheap; an enormous family room, welcome gift for the kids, more than delicious breakfast buffet with plenty of options & good quality, very friendly

get what you pay for, and it is not cheap; an enormous family room, welcome gift for the kids, more than delicious breakfast buffet with plenty of options & good quality, very friendly

wifi could better

loved the little play corner for kids in the restaurant where breakfast was served

i would have liked to be able to make tea in the room and room service.

the location is perfect, comfiest beds, staff is very professional, brand new facilities

nice and clean gym and spa area, spacious and clean room, walking distance to museums, old town, with a variety of

tite and perfect) and ate at olio, the restaurant

awesome location, friendly staff, smelled really good, great gym, great products

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better