the swimming pool water was dirty wish it was more a real pool.

the check in staff was friendly, we were not informed that you had to make a reservation for the gym or the pool, which led to not being able to use the facilities on our schedule

buffet breakfasts are excellent & the staff are very good and the hotel room is clean

very clean and friendly staff, good breakfast and nice pool

gym and pool closes at 9pm and don’t open until 9am. may as well not have them.

no pool and the cleaning starts to early in the morning (8-8:30 am) and it’s loud

it was a lunch bag breakfast - but very satisfying - muffin, hardboiled egg, juice, fruit and yogurt - if you did want

laundry facilities and room size

comfortable and clean rooms. ev charger on site, but overpriced.

breakfast options

over all a good experience room was great and breakfast was superb

the included breakfast is standard, with a variety of fruits, bread, freshly made waffles, and hot proteins such

breakfast was good and our rooms were cleaned and tidy

cleanliness, breakfast

staff, free ample parking, quiet and overall great stay

st cold scrambled egg, ugly bacon, sausages smells bad, some old cereals for kids and normal tea)

pool was cold.... really nothing else

fox news playing in the restaurant and gym was not appreciated

but kids still had fun

had in my life

the pool was clean, same with the gym

they went above and beyond to accommodate her for breakfast

great breakfast buffet great gym/pool helpful staff clean room

the pool was great and the room was beautiful and very practical

there was a ringette tournament so lots of kids running in the hallway so we worried about our quality of sleep but it was quiet and peaceful

rooftop pool was just perfect

was impressed with the attention to detail, the luxurious bath robes,excellent breakfast options, an overall beautiful place to stay

clean, great location and beautiful pool view

excellent breakfast bar with a variety of food selection

complementary drinks token on arrival a nice touch, and a lovely roof top bar to have them in

no gym available but they claim they do

was new with lots of options for lounging throughout the lobby and other parts and had a nice gym

near most of the restaurants, and there is an amazing rooftop bar with a great view of the city

husband and i fled our four kids to the oasis of the spa and hotel william gray

great location, great spa especially paul was exceptional

there was no log in the fireplace and did not find any room service menu or spa/massage price

very nice boutique hotel in great location great for family of 4 travelling with kids

the only thing that could have been a problem is that the bar was closed several nights for special events

it s not enough for kids

pull out couch for kids a little uncomfortable

location cozy breakfast included valet parking large rooms accommodated my late check out

nice gym

she accommodated our request for an early check in and also a room with a view of the ferris wheel

122 is close to the pool and the gym

small gym

bar staff and front desk staff were fantastic, and the housekeepers were professional, friendly,

location, very cool space, good food even with room service on christmas day

i liked the sleek, modern look of the rooms. room service was prompt and delicious.

the wifi was fast but not always reliable for video calls

wifi is really slow to the point we can't refresh any webpage - the gym is small and the scale is

it is better if the breakfast can offer more variety.

i had to find something, i would say it would have been nice to have some more weights in the fitness facility

room service would have been a nice addition

wifi worked and the hotel was clean, smoke free

bed was noisy poor lighting in room small bathroom poor ventilation in fitness room

was an incredibly well appointed apartment with great kitchen, dining room, washing machines, wifi/tv room in addition to spacious bedroom

spacious accommodation with kitchen, comfortable.

i didn’t use the kitchen and didn’t need the large space

and bathroom) were open, the side that faced the dining area had a beautiful glass wall, but the kitchen area was open so it felt a bit dangerous at times but you get use to it

have more than a room, is a 3 level house, entryway the first level, living room small kitchen and dining area in the second level and the bedroom and bathroom on the top level,

m and pool)

magical hotel for the kids with top quality comfort and a new york feel, lovely staff

location, the kids loved the pool food was great

room service system terrible for actually getting what you need

the pool area was amazing for both kids and adults, and the covid precautions meant that we felt safe using them

kids 12 years and younger eats free

i didn't like was the size of the pool and gym, since it doesn't allow for much space to work out in

kids older than 12 have to pay for breakfast even though the booking said “breakfast included “

restaurant. food for breakfast snacking and the staff

a bit more facilities access activities to engage kids inside the building; arcade, playroom etc

staff left stuff animals in our room for the kids which was a nice surprise for them

not even room service delivery

they allowed us to use the shower room at the spa after we had checked out which is much needed as we had a very

stuff in the bar and fridge was different than for other hotels. lounge. bars.

room service wasn't great

love how clean the whole hotel was from the gym to the pool

really liked the rooftop pool and bar/lounge area too

other than that, we had a great stay room was spacious and clean; staff was friendly; wifi was reliable and the location was perfect

well-decorated and relaxed hotel, fantastic outdoor swimming pool, good location close to center and eating places, and great equipped gym

it s such a beautiful and clean hotel, with a fantastic gym and pool

the gym can be better maintained

gym could be upgraded a little

they also have a great bar and breakfast was amazing

bar downstairs is maybe the best part

room was great, gym was great, location is perfect, staff was super friendly all time.

breakfast at a window table each day

beds were so uncomfortable that i and my kids' backs were sore and slept horribly fridge didn't work little board that was to be an end

perfect location and delicious breakfast

breakfast was included in the price and was very good

decent gym if required

good gym which is unusual for a hotel

my kids were happy to have a warm swimming pool and they liked the hotel overall

itself has everything you need- gym, pool, breakfast, starbuck , pharmacy and even grocery store

the staff; facilities including gym, swimming pool and sauna; lounge and study area; breakfast; location; and a great view of the

facilities were outstanding gym was very good, sauna was great so much space everywhere we went

everything in bar and fridge you have to pay for so probably don't put it there for temtations

the pool was unfortunately not clean. lots of visible dirt and grit.

pool area was nice the exercise room was also good location worked for laronde amusement park

horton in same parking clean not smelly pool and sauna very clean sports room very clean bathroom clean bed comfortable tv working and

did not like that there was no room service; no one ever informed us that there was none, we had to empty our own garbages

great breakfast selection

new and modern hotel, walking distance to old montreal, nearby parking not too expensive, good breakfast

they allowed for early check in and late check out as we were taking the train

were very kind, they gave us a late check out and and the location is so good too

pancake machine at breakfast always got stuck or broke and the beds could've had a bit more

it would be great to see some veggies and yoghurts at breakfast time.

breakfast was very good. all family members, even the pickiest ones, enjoyed it

breakfast was not tasty, especially sausages.

some free weights in the gym, a dumb bell rack would have been enough.

we stayed overnight because we had a party at the golf a few minutes away and it was perfect

location may not fit in case you have young kids

i stayed during winter and loved the free coffee bar in the lobby

gym could have been a little better

late check out.

an email after i questioned to make sure that we had a couch in our room because i had 2adult kids

the parking lot, but anyway it was in construction

clean, very comfortable beds. and breakfast was great!

comfortable beds and excellent breakfast included

very friendly and excellent location. additionally, very delicious breakfast

beds were very comfy. easy check-in and friendly staff. very clean and convenient parking.

room service breakfast was amazing

downside when we visited: the gym was being renovated

he interacted with adults and kids alike with great info and advice

i have is when my friend went to the dining room to het a menu to bring back to the room for room service

stayed at this property a few times but this was the first time i brought my kids

they should consider adding a second one since it is always full of kids

rooms are large, beds comfortable, wifi good, staff pleasant when engaged with.

the pool closed at the exact time we went to take our kids

i thought it was a bit much though to pay extra for early check in

room service was not done during our stay.

the gym was fantastic, big and spacious and had a

location, very nice room, excellent gym, great views, and they let us check in early

location, room, gym

view was amazing, room service was good, i enjoyed my stay

wish the windows opened, i wish the terrace bar was open and we weren't able to park our truck at the hotel and had to walk to park it

free food for kids is amazing in the restaurant

kids in the pool

the rooms were clean and comfortable and with 3 kids a fair size

excellent restaurant and bar facilities

fitness center and pool are very good