a pool would be nice.

bonus was now they serve free breakfast also which was beyond expectations

hospitality, breakfast, cleanliness

breakfast area is crowded

it was a lunch bag breakfast - but very satisfying - muffin, hardboiled egg, juice, fruit and yogurt - if you did want

pool is small and cold but the kids didnt care and enjoyed after long day of sigh seeing

very clean and friendly staff, good breakfast and nice pool

not good to young kids to swim there

everything was great, the breakfast was amazing every day.

cleanliness modern look american breakfast included swimming pool

over all a good experience room was great and breakfast was superb

the included breakfast is standard, with a variety of fruits, bread, freshly made waffles, and hot proteins such

breakfast was good and our rooms were cleaned and tidy

cleanliness, breakfast

staff, free ample parking, quiet and overall great stay

we’re a family of 3, the room is very spacious and it even comes with a small kitchen and dinning area

was an incredibly well appointed apartment with great kitchen, dining room, washing machines, wifi/tv room in addition to spacious bedroom

spacious accommodation with kitchen, comfortable.

i didn’t use the kitchen and didn’t need the large space

there is no microwave and kitchen stuff or laundry facilities.

we had our kids with us and staff were very friendly and helpful

very nice boutique hotel in great location great for family of 4 travelling with kids

the food from room service not great either

room service

clean, comfortable, small kitchenette, attention to detail, lovely and large spa like bathroom

lobby, table service, and bar with fireplace and sitting area are chill and comfy

children's birthday party in which the parents let the children run around yelling in the lobby bar and restaurant

location, very cool space, good food even with room service on christmas day

treadmill in the gym was broken for the full stay

the little gym is very sweet too

the gym is decent for a boutique hotel

husband and i fled our four kids to the oasis of the spa and hotel william gray

the view from our room mini bar pillows robes

the little sitting area/library with bar was also very nice and staff were amazing

everything from the spa all the amenities, beautiful room… perfect location

nice gym

the gym had no weights and the bathtub seemed a bit dirty

extended breakfast hours. better gym.

would be nice to have a coffee bar and small snack station available at other times of the day as well , especially the

she accommodated our request for an early check in and also a room with a view of the ferris wheel

fitness center too poor

the breakfast croissants were wonderful

d to book in a different place), the tv from my room never worked

wifi was slow and not too reliable

i had to find something, i would say it would have been nice to have some more weights in the fitness facility

great location, extremely comfortable beds, great amenities

get room service after 8:30pm

pool, conference space on the 3rd floor, location, spacious rooms

when we booked, we stated our kids were aged 16 and 12

was nothing i did not like but would of wished that could been available for kids would be a game room and the adult the bar seemed to be closed at time we rented

menu at the bar was a bit ordinary for such a great foodie city

hotel design and decor was great! room service was great! ;)

ordered room service the food was outstanding im mad at myself for not ordering more dinner and breakfast

hotel restaurant and bar staff!!!

a special touch from room service when my daughter got fever

clean, great location and beautiful pool view

the rooftop pool and bar was the perfect setting for a spectacular view in a quiet setting

location and the facilities pool and gym

breakfast was excellent plus we had an evening meal and it was great too

excellent breakfast

the parking lot was spacious, well-lit, and felt very safe which i really appreciated

the staff will greet you, parking excellent, service excellent

it has a pool and gym as well

but kids still had fun

stayed here for one night while traveling through montreal with our young kids

the wifi is great, can still connect to wifi in the basement but only in s2 not in s3 or

hotel had a pool, gym, sauna, and hot tub

gym; access to restaurant; computer/business centre; clean room and comfy bed; good access to old

needs to be more selection for kids meal

was great ,staffs were friendly and pool was great my kids enjoyed every morment closer to all area by

wifi services could be better.

also, bar closed way too early on a saturday night

outdoor heated pool, hot tub and sauna are great for kids

bad wifi connection

my kids always love the pool. also can’t beat the location when travelling by train.

our room faced the terra's bar which was noisy.

everything ! restaurant food was bad , bad customer and room service

roof top pool, roof top bar, enormous room, very comfortable beds

very friendly staff, great views, lovely pool and sundeck

pool and terrace, gym, location, room style, bed & begging, shower, auto light in bathroom, security in elevators,

modern stylish design, views from room, gym and included breakfast

1 server and 1 bartender for the size of that bar and restaurant

provide water in gym - otherwise perfect stay

i also loved the bedroom, look/feel/style of the entire hotel, the gym (so amazing and has

the gym can be better maintained

the wifi was down due to storm

also, the gym

the gym is very big and has a lot of machinery

room service food was good and came in good time

the wifi was super fast too

gym was great

room service meals were not hot

love the bed, love the housecoat, love the bar fridge. as ahnold says

great food options to experience facilities are great if you enjoy rigiment of hottub pool gym sauna i would then recommend to you

having to pay extra for wifi

noticed: all the cleaners and kitchen workers were black people

upper bunk beds are made for kids

didn’t know that there wasn’t a bar at the hotel

kids check in at concierge for

no iron in room. door seal of bar fridge was loose so didn't close properly.

no room service

the bathroom was incredible, and the hot tub and pool were great although both were pretty busy

hotel accommodated our requests of early check in and adjoining rooms, without any hesitation

the only thing i would comment on is that the pool closes way too early

room service

we also tried a gym room, which was very well equipped

staff was extremely friendly and forthcoming. nice and clean. breakfast was very good.

comfy room and bed. room service.

the staff were very accommodating and helpful from early check in to holding our bags until our train ride

we had breakfast the next morning - lots of options and all delicious

room was spacious, two queen size beds is what you need when traveling with kids, staff is nice and helpful

area was a terrific place to watch a hockey game while my kids played pool

clean, very good breakfast, crisp sheets for bed, great location, nice pool

was really good the only thing that we didn't like was the bar and restaurant didn't open until 5 pm but there are many restaurants and bars near by so not a

struggled to connect to wifi

room service is not true room service and is available when the restaurant is open

original suite

sink in our kitchenette area was clogged with water and the coffee dispensers were not refilled properly

towels are hard and knotty. wifi is slow

the staff were terrific, the room service from the restaurant excellent

the bar fridge isn’t cold

the bathroom and kitchenette were spacious and while we didn't need the laundry facilities it was great to have that in-room

bar and restaurant were soulless

treadmill in the gym was broken

corridors were a little smelly, and the bar and the restaurant was closed on sunday, i had never heard that earlier

location gym coras off the main lobby nice staff

staff are very friendly and good with kids

good wifi

wifi wasn't strong, cell kept cutting out

happens and due to that we have to cancel our in between stay and reached couple of hours early and they charged us extra fee for early check in

i stayed during winter and loved the free coffee bar in the lobby

larissa has been amazing at providing me with late check out and with giving me directions for tings to see around

an email after i questioned to make sure that we had a couch in our room because i had 2adult kids

was great, coffee station was fantastic, gym was awesome, staff was very friendly

and now best solution to move 5 of us 2 adults and 3 kids to the room with one bed

breakfast area can be absolutely mental at times, hotel bar is quite small

good location, not crowded. yogurt bar very good.

my kids were happy to have a warm swimming pool and they liked the hotel overall

were always helpful and provided an early check in

elevator wasn't working. toiletries not provided. not laundry bag. not worth the price i paid!

- bed extremely comfortable - room service excellent, food excellent

in this additional 3 hours front desk called twice to verify checkout time and room service came in even thou the don't

allowed early check in upon request

the hotel also provide flexibility in late check out

great wifi, comfortable bed, nice staff

ke a hot tub in winter)

gym was pretty small

wifi was a bit of a struggle. the

pool seems like it d be more nice to look at than actually swim in

had issues with the wifi, but i m sure this could ve been solved if we had called the reception

excellent location, kind/knowledgeable/expert staff, the lively bar george with its beautiful wood finishes; rooms are clean, modern with fantastic features

bar george is wonderful

bar george at the hotel a must to have a drink

didn't like having to call room service to get a bucket of ice

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection in

location, spacious room, cleanliness, breakfast

some fresh fruit at breakfast.

close to the underground city and many nice restaurants and bars

there is a good restaurant downstairs and a great bar next door

the breakfast bar is uninspiring but adequate.

the swimming pool the whole area was occupied by two pair of parents trying to give lessons to their kids

in belief of two connected rooms with two double bed each and i got 1 but clean spacious and my kids loved it very friendly stuff

the hotel and the room was clean, breakfast was great

did not get enough support upon arrival to early check in despite i did not mind to get it for extra charges

amenities