check in i was upgraded to a suite and provided with free breakfast which was a pleasant surprise

the breakfast was good, but there were so many people that the buffet area felt very cramped

breakfast was typical of most hotels. a little crowded and some wait time.

breakfast was excellent. location was perfect. very clean.

didn t like that we didn t know breakfast wasn t included, that wasn t made clear when booking.

great location and nice to sit by the pool

could use a bit of tlc in a few places, and complete pool repairs asap.

nice and welcoming and very accommodating as i travel here by mega bus so they allow me to do a late check out which is amazing

it was clean! pool was great!

clean, comfortable, affordable and it has a very refreshing pool

noise from the floor above and kids running in the hall and screaming

new, comfortable, excellent breakfast, nice pool and gym, well located, nice staff

breakfast was very nice had what we would like to eat

breakfast, helpful staff, the pool was perfect, the rooms were great

clean, modern, gym

great staff, steller breakfast and just a great price for a hotel for a weekend

breakfast

, clean , staff were all amazing , free breakfast was really good , pool, hot tub facilities were clean and spacious

daily room service for my 1 week of stay

the kids were running and yelling in the halls until 1:00 am

clean room, friendly staff, laundry facility onsite, good location near highway

snack room, laundry room, ice machine to the reception desk

front desk staff went over and beyond, the laundry dryer was not working and eating moneu

best thing was the willingness of the staff to accomodate an early check in

we needed an early check in and the staff did their best and accommodated us.

the breakfast was supplied free and there was a good choice of menus

door

having the patio door with our parking spot right outside made loading and unloading easy peasy also i'm a smoker soo

wifi was down for a whole day shopping carts in parking lot door access on side of building didn't

breakfast

it was located very close to main park in thorold

the room was clean and they gave us early check in

scrumptious breakfast with omelet, greek yoghurt, sausages, good coffee and make your own waffles

early check in.

the breakfast was amazing

was in the prefect location for my event i was attending , very quiet, clean, comfy bed and the breakfast was great everything was fresh and the coffee was great

renovated clean and was good price with breakfast for the price that was right

gym could use updating

there is also a lot of parking space, pool, patio seating, mini mini-golf area and a gym

there is also a lot of parking space, pool, patio seating, mini mini-golf area and a gym

the kids' sofa bed couldn't be used, as there was a horizontal bar that when someone would sit on the

everything we needed was in the kitchen

guy behind the front desk was lenient when it came to us getting a late check out

customer service was excellent. rooms were extremely large. good kitchen facilities in the room

noodle style soup but you get free breakfast with all you can eat or drink, so it all works out

bed, love the pool the shower a bit cool in winter pool good warmish, needed the washers and dryers, fitness room

the continental breakfast was delicious, and we were easily able to enjoy it back up in our room

rooms nice size with a small but full kitchen

was tasty, beds were super comfy, staff were accompanied with a late check out due to my wedding day

prices, pool, hot tub, spa tubs, shower, gum, laundry, restaurant (not good food unless hipster), bar (ok) remember not the get non alcohol drink not labeled well, court yard off limits work, they

renovation the bar & food was unavailable

breakfast bar was over priced

sliding doors to a beautiful courtyard where we could hang out and view the waterfalls with the kids

they put us on the club floor, which included hot breakfast in the club lounge.

the room was a good size and the hotel offered everything i needed (e.g. a gym).

hockey team kids running around

i woudl suggest a mini bar in the room as there is no room service.

always have an excellent breakfast at the hotel and look forward to it as part of our business

the breakfast products was expired pls try to make them better specially the apple .

the breakfast was ok and the rooms and breakfast room was clean and well stocked

clean, well kept, quiet and provided breakfast as well!

anyway they offer a morning breakfast which is complimentary

advertising breakfast, but very minimal.

the view of the parking lot wasn't that great but whatever , everything else made up for it !

there were young kids wearing nothing but a diaper running around the hallways at all times of the nights

was very annoying there were kids running and slamming doors

there were limited amenities, just a small bar of hand soap and a small bottle of shampoo, but no conditioner or bath soap

kids screaming around the reception downstairs while checking in