really like the accommodation, such as all the kitchen equipment on sight such as refrigerator, stove, toaster, kettle, utensils, etc

the full kitchen, eating area, closets and well appointed bathroom all get rave reviews

room, great kitchen with lots of appliances, dishes and pots and pans beautiful park to walk

had a nice kitchen

parking right outside the door

was quiet and they let us park our truck and trailer near our room

breakfast was excellent with a great choices!

the room was nice, good location good food nearby, decent breakfast, room was clean.

the breakfast was great and the staff once again were very friendly and helpful

did not like the fact that plastic utensils were used at breakfast

were towing a cargo trailer - plenty of room to maneuver and park it

value i want a bed for 8 hours as a traveller some places tell me we have a pool and breakfast and this and that but i show up at 9 pm and leave at 6 150 for a nights sleep is

we also tried out the heated pool, which was very nice

no bar or breakfast included

spa pool

no bfast,no bar ,no restaurant...to me,this is no hotel

lovely pool for our preschool grandchildren. great location -close to highway.

it would be nice if they had a pool.

2 days in carmen suite and enjoyed the design of the room and full kitchen

the gym needs equipments and a bigger space

new, clean, design of lobby, parking, staff, small but good little gym, pool with natural light

grocery restaurant and few family store chocolato my kids loves to go

most facilities were good, except the gym

wrong with the fan we had only 1 shampoo in the bathtub there was a cockroach in the bathtub the room service never existed and when you no one answer no place to drink water or refill our bottles

lots of parking

hotel i was impressed with the service the staff were really nice and helpful my kids loved the pool and the birds the hotel was very clean i will definitely go back again

the pool is awsome if you have children

we ate at bar atefact and the food and service was very good

room service meal was very nice too

and the service for the young kids

prices for drinks in the bar are extremely high

it sounded lovely but we had three kids with us and were only there for one night

the room was beautifully appointed loved the shower and spa grade toiletries

we used the laundry service which provided a quick turnaround for the next morning as well as the continental

location helpful hotel stuff free coffee and water comfortable clean cute room good atmosphere early check in l occitane (shampoo conditioner body

the rooms are quite small so best for solo traveller or couple with no kids.

city, it was really expensive and not of good value for us- we didn't need their parking service, room service or other fancy services they offer

great location very friendly front desk chromecast tv good wifi nice size room quiet

room service albeit the connection to the restaurant 'next door' holds possibilities for

hotel with nice services like a bar and room service

lobby bar area is comfortable and with nice ambiance

of grab bar in the tub shower

as travelers with a dog, we couldn t dine in the hotel restaurants, but we ordered room service instead and the food was outstanding

gym facilities were also solid

the room was so comfortable, room service was great

my kids love it so much

hotel was kid-friendly and the staff interacted well with small kids

they went out of their way to accommodate early check in and luggage

i do believe they are building a restaurant and a gym: then the hotel will be a 10/10

no gym.

the barr was also great, and the self-service laundry facilities were a real bonus for us

a gym facility

continental breakfast is served elegantly

nice compact gym for workout

fitting a gym room in such a small space was impressive as well

while the hotel offers good value for the price, with some of the services (gym, spa, lounge, etc) closed due to the covid 19 pandemic a discount would be appropriate

the breakfast was so good and convenient

the kids had a lot of fun, though we stayed there during one of the

our kids loved the pool, we enjoyed the sauna

restaurant was wonderful, as was the room service

good location! very clean, stuffs were nice. gym is big and nice.

come back in the middle of the day during cold/rainy weather to take a break at the pool with the kids

arrival, we have been contacted by the hotel management (around 7 pm) with complains that the kids are disturbing other guests, despite kids being kids and not doing anything out of the common

my kids woke up everytime

swimming pool was kept clean at all times and it was a highlight for my kids

the pool was a tiny bit small, but still usable

no pancakes or waffles for kids

i wanted to get room service but the charges were a bit steep

the bar has a beautiful view and a very dedicated bartender

everything and most importantly the little teddy’s for the kids

the bar was awesome to have a drink and was very cozy

loved the sip and swim - a dip in the jacuzzi-like pool, followed by a drink from the bar

bar stools looked old and should be recovered

wine pricing for a glass of wine at the bar was excessive, especially on the canadian wines.

duvet between sheets no case, pillows terrible, bar restaurant not good, understaffed

wifi, the on-site restaurant was only open for breakfast, which was seriously overpriced, and the bar was not open at all during our stay

however right around check in while we were at a bar we received a call (anticipating that our room was ready) and were told the hotel was

the kids were in awe and simply adored their stay

wifi, was charged for four days of valet parking when we took a taxi, no coffee bar - for the price

wifi good

not much, crowded with too many kids hoping the oool.

they had a ballroom for the kids to play games

breakfast did not change in the 3 days we were there and no fruit thr last 2, and kitchen attendant

change even for the 2 nights stay, breakfast not bad at all, big swimming pool (real joy for kids after busy

requested an early check in and the staff was very helpful

door rooms are fantastic - like having a two-bedroom appartment (great when you travel with kids and/or people you don't want in the room with you and your spouse at night)

we got a spacious room with in-room dividing doors that separated our bed from the kids

om service) and the hotel is not cute

i feel that the price per night should be adjusted to reflect lack of cleaning, room service and in house restaurant only being open for 3 hours in the morning

nice warm pool for rainy day entertainment. new free arcade for kids which is amazing.

of surfaces that we see at first glance were clean, but when my kids dropped a toy and it rolled under the bed, it was filthy

may add a hot tub in the future. washroom by the swimming pool is closed

spent the whole morning in swimming pool and the gym area

variety of amenities, good equipment and dumbbells in gym, great location near a strip of restaurants, convenient to get to bus stops, room was

gym had no ventilation so it was really hot when we gymmed, cable machine was missing a rope, sauna

the hotel has a spa, gym but mostly a restaurant and bar with the most amazing 380 view if quebec city

would have liked a good gym

paying the same price right now for a far superior hotel in a different city, which includes a pool and breakfast

that is the office, bar and restaurant

it costs more than a really nice 3-4 star hotel with pool and included breakfast in niagara falls for example

restaurant and bar open at right times. breakfast was exceptional value of a mere $5.

it is a no frills place-no pool and a bit out of the way . great value for the money.

the pool and the sauna deserve an extra page on wonderful feedback

swimming pool was the best place to relax after a day of walking

we did not use the restaurant or gym/pool facilities, so can't

pool and gym also well kept

the bar serving paid breakfast was below expectations compared to the hotel

we enjoyed the pool

swimming pool was excellent

is well worn and wifi speeds were barely usable

we would have walk if not that late and temperature was warmer for the kids

size room and bathroom, ample towels, fine quality soap and shampoo, great pool and pool area, excellent dinner, and breakfast dining rooms

breakfast was excellent

good breakfast clean room great location. nice roof terraceq

breakfast super tasty and the added pate' and cheese was the bomb :) our lovely front desk lady was

we loved the cosy, artsy atmosphere and the helpful and friendly staff! delicious breakfast!

the morning breakfast delivered to our room each morning felt like such a treat

we were really pleased with the availability of fast ev charging stations on site as well

bath, gym

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

laundry facilities, gym and free daily shuttle to old quebec city

no breakfast included,no room service no lotion in the room or makeup wipes

not paying extra for parking

parking

the kids loved the large windows and wanted to stay in the hotel instead of going sightseeing

i love this hotel, and its covered parking that is included in the stay

this place was really a great hotel considering we had a great room, free parking, luggage carts, nice breakfast, pool, laundromat

continentalbbreakfast free parking close to shopping center easy access lots of restaurants near

room service seemed to be absent, we had to go to the receptrion to obtain a bottle of wine and

bar in the foyer with proper coffee and alcohol beverages could be nice

the hotel was clean, secure, good for family, kids liked the swimming pool

breakfast was good too

reasonable breakfast (american style)

laundry room was decisive choosing it and worked well (3 dollar per washing or dryer)

big room and nice small gym

large and comfy room with wifi, free parking, free breakfast

room service outstanding and food from partner restaurant delicious

no free breakfast = no screaming kids

i loved that there parking spots available too, and we could do an early check in, amazing

no free breakfast = no screaming kids

ough usually almost full). helpful desk personnel.

didn’t have a place for kids to play, no playground, no play room.

the swimming pool had a lot of chlorine

with 3 beds (up to 6 people in the room) - outdated, decor, hallways, carpets - p1 : all dirty laundry bins everywhere and needed to move one to allow us driving

mall was right across and pool in the building and also the laundry facilities

kids enjoyed the pool

within close proximity to all the main attractions; the room was clean and spacious for my 3 kids and me (double queen beds); the bed and linen were clean and comfortable, and cleaning was

there was no breakfast offered.

pool hours were great 7am to 11pm kids loved it rooms are small but clean

the pool and gym were great

no breakfast options

the opening hours of the swiming pool

the yoga mat in the gym needs to change out. it's very old and flaking.

front desk staff was very good and welcoming good place to stay ev charging facility was helpful

pool, friendly staff, excellent glazing to keep noise out

liked the fact that it was right on the highway , plenty of facilities such as pool and gym

very clean very efficient. asked for an early check in and was not a problem

there is a good gym and ice facilities

location, room size, recently renovated, convenient breakfast, pet friendly and welcoming

hot tub, gym and breakfast were terrific. room was spacious and clean.

complimentary breakfast was great

cosy and spacious room personnel is professional and helpful location is very convenient and parking is

not go back for breakfast buffet very average

clean and comfortable, free parking, 15 min from downtown

closed restaurant/pool because of covid-19.

loved the cleanness of the room, the gym was good, you can find enough equipment to workout

one of the running tracks in the gym was out of order (required maintenance according to the panel)

the pool is super good and it was pleasant to swim and chill

love everything about the place close to the highway and the city and was with my family kids enjoyed the stay and affordable

is my go-to hotel when i go to quebec city, it's the cheapest pet-friendly hotel in the area (when you account for the pet fee) and it's got all the comforts i

gym could benefit from a renovation and new equipments