to the uk with our dog, who was also made to feel very welcome ( he even got a plate of ham for breakfast

delicious breakfast and a limited but excellent dinner menu for hotel guests

amazing breakfast

just excellent, the breakfast is the best i’ve ever had.

attentive staff with excellent moderately priced food available on request and an exceptional breakfast

no kettle and spa was very expensive.

had meal in bar area which we could ve had two hours earlier had we known about the restaurant being

the room service pizza we ordered was 35 and it wasn't even the pizza toppings we ordered

spa was not available and we did not get any compensation for not being able to use these

spa was expensive and not great hours

friendly staff, wifi, interior of public zones

we showed a strong wifi signal but had little or no connection to the outside world

hoice from the scan code which did not work properly and was full of advertisements

location was great. lovely room service food.

staff friendly and efficient/restaurant staff excellent/ dinner outstanding and appetizers at the bar wete first rate/ no

bathroom was excellent, bed comfortable, great wifi, aircon, fridge, nespresso machine

secure parking , great location good breakfast

no mini bar or safe

it's good to offer a family room but two kids sharing a sofa bed is not ideal...

could have a bar in the hotel

the breakfast was fantastic

sement bar excepted).

parking situation was unclear. breakfast can be improved

breakfast, nice late checkin.

good sized rooms and onsite restaurant and bar made the stay easy

rooms were quiet and clean, the laundry service was quick and staff greeted you with a smile

lack of water and breakfast only average

staff at the bar was very nice and also the pintxos + snacks & drinks were good

bedroom very hot, without ac basic breakfast

spa and breakfast

breakfast was of poor quality and boring

outdoor grassed terrace for breakfast with lovely views

building, the decoration, the location, the history, the view from the dining/breakfast terrace

location, good wifi

view, interior design, staff, food, parking, warm welcome, honesty bar

breakfast had only cold cuts for 15 eur p/p - for that price in spain everywere you can get fried

you have the city center just 10min from there, and a nice bar in the corner

between myself and one of the staff from the bar it took 8 attempts before the details were accepted

very clean and comfortable room. bar does a very good breakfast.

a very nice little bar right next door

the room was extra spacious with kitchen and everything one needs to prepare a simple meal

apartment with kitchen in historic building

lovely village, nice bar next door

square - challenging to find and park ud83dude02 super spacious the room even had a built in kitchen- we only noticed it behind some cupboard doors as we were leaving - really well equipped

parking was downhill from the hotel

host was very friendly. parking nearby. the area is beautiful.

there is no parking on site

is open in the pretty village of garai) so it's 10 mins drive and then somewhat challenging parking to the large town of durango which is very a locals town

parking was a challenge the first night as there was an event in town and all the parking lots were

everything was great. kids friendly hotel

the lobby is really cool and the bar served very nice dishes

perfect breakfast with a kids play zone! thank you for having tasty and calm breakfast time ;)

mini bar was nice

details for the dog and kids.

great little solo stay, gym and facilities were great.

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

interconnecting single rooms with own en-suite and shared kitchen (not used) washing and drying machines available

did not expect all the kitchen facilities but great

hot drinks machine wasn’t working during my stay, and several pieces of equipment in the gym, including the bikes and treadmill, were not functioning properly

gym was additional cost, didn't like that

also nice kitchen, i enjoyed it, state of the art facility gym and spa i spent most time there

the indoor pool is in the health complex next door, is 20 euros per person, and kids

booked without looking at the detail so missed you had to pay to use the gym or swimming pool

we were very satisfied with our stay! great hotel, good breakfast and amazing spa swimming pool!

playground nearby if your kids are bored

the apartment had a fully equip equipped kitchen including coffee, cooking oil, salt, pepper, sugar, etc

wifi worked really well and they're was a nice playground right down the street for the kids

swimming pool at the top of the funicular; the outdoor pool was exceptionally clean and great for kids

kitchen fully equipped

gym was well equipped, but it was very hot in the room

good restaurant, more than adequate gym, friendly staff

shame that nothing was open

room service available, brakfast very tasty and a restaurant within the same building

fantastic location. early check in. complimentary drinks.

lovely staff who gave us an early check in and fab restaurant/bar

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

great location. fabulous friendly staff. great bar & restaurant next door.

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

hotel bar is lovely, and used by locals too

an early check in for us which was nice, easy check in and out, location is excellent,

the rooftop bar and gym is closed, essentially most of the amenities

no phone for room service

they also managed to accommodate my request for an early check in

limited choice in restaurant although room service was good

the breakfast was one of the best i’ve had, amazing value and great tasting

property was great, finishes were excellent, rooftop was lovely and pool / gym space was good

the restaurant was closed on the sunday evening but we managed to get room service

are booking this hotel keep in mimd the restaurant does not open for dinner and you have to order room service with limited options

we however ordered room service which took close to an hour for fries

room service was below par the shower had mold on the sides and the drain was semi clogged and

room service was flexible as we stayed in the room until 1 pm and they still did an excellent job

the room service menu was extremely limited and needs to be extended for

was excellent , great choice probably the best we have had in awhile * staff were excellent * bar stayed open late and prices were not inflated * best pillows and bed i have slept in for awhile

super hotel with very good breakfast, gym, surroundings etc. nice staff

can t order room service

very nice hotel. breakfast was fantastic. i highly recommend.

t even a coffee) until 11am

spa in house

location, nice rooms and the spa was amazing.

tasty meals at lounge bar in the hall, reasonable

niggle was lack of 24hr room service

didn't have breakfast, but opted for room service

breakfast, lovely courtyard with some green plants, food available at the bar at all

the terrace and bistro and bar area